# ContractWorks, an Onit product vs Docusign CLM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Docusign CLM excels in automating the entire contract process, which significantly reduces confusion and compliance issues. Users appreciate how it centralizes contract management, making it easier to handle approvals and storage without manual intervention.
- **Users say** that ContractWorks offers a user-friendly interface and intuitive dashboard, making it easy for anyone to navigate and manage contracts. The advanced search options are particularly praised for saving time when dealing with large contract repositories, showcasing its organizational strengths.
- **According to verified reviews** , Docusign CLM is recognized for its quick implementation process, with many users highlighting the intuitive onboarding wizard that helps new users get started efficiently. This contrasts with ContractWorks, which, while user-friendly, may not match the same level of streamlined onboarding.
- **Reviewers mention** that Docusign CLM has a higher overall satisfaction score, reflecting its robust features and reliability. Users frequently note the ease of signing documents remotely, which is a significant advantage for businesses needing flexibility in contract execution.
- **G2 reviewers highlight** that while ContractWorks has a strong focus on user interface and configurability, it falls short in some advanced features compared to Docusign CLM. For instance, Docusign's capabilities in contract analytics and reporting are noted as superior, providing deeper insights into contract performance.
- **Users report** that Docusign CLM's support quality is commendable, with many praising the responsiveness and helpfulness of the support team. In contrast, while ContractWorks also receives positive feedback for support, it does not reach the same level of acclaim, indicating a potential area for improvement.



---
## Frequently Asked Questions

### What is the difference between Docusign CLM vs ContractWorks, an Onit product?

ContractWorks, an Onit product stands out for higher reviewer satisfaction on ease of use and support, while Docusign CLM is noted for its contract creation and template features.

| [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) | [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) |
| --- | --- |
| 4.3/5 (507 reviews) | 4.6/5 (95 reviews) |
| — | — |
| 8.2 | 9.2 |
| 8.6 | 9.5 |
| Ease of Use (129 all-time mentions) | Ease of Use (recent reviews) |



### How do the pricing models of Docusign CLM and ContractWorks, an Onit product compare?

ContractWorks, an Onit product is rated higher for value, with reviewers expressing greater satisfaction with its pricing.

- **Docusign CLM:** In recent reviews, several reviewers describe Docusign CLM as overpriced and cite cost as a drawback.
- **ContractWorks, an Onit product:** Reviewers consistently highlight reasonable pricing and strong value for the features provided.



### What are the best alternatives to Docusign CLM and ContractWorks, an Onit product?

The top three alternatives to Docusign CLM and ContractWorks, an Onit product are Conga CLM, PandaDoc, and LinkSquares.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) | 4.3/5 (507 reviews) | — | In recent reviews, several reviewers cite Docusign CLM as expensive. | Ease of Use (129 all-time mentions) |
| [ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews) | 4.6/5 (95 reviews) | — | Reviewers consistently highlight reasonable pricing and strong value. | Ease of Use (recent reviews) |
| [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) | 4.3/5 (620 reviews) | Enterprise | — | — |
| [PandaDoc](https://www.g2.com/products/pandadoc/reviews) | 4.7/5 (3702 reviews) | Small-Business | — | — |
| [LinkSquares](https://www.g2.com/products/linksquares/reviews) | 4.7/5 (438 reviews) | Mid-Market | — | — |



### Which Contract Lifecycle Management (CLM) features should I prioritize when comparing Docusign CLM and ContractWorks, an Onit product?

Buyers should prioritize contract creation, contract templates, ease of use, search functionality, and automation when comparing Docusign CLM and ContractWorks, an Onit product.

- **Contract Creation and Templates:** Docusign CLM offers contract creation, contract editing, contract templates, and customizable templates, while ContractWorks, an Onit product does not list these features.
- **Ease of Use:** Docusign CLM has 129 all-time mentions for ease of use; ContractWorks, an Onit product is also praised for ease of use in recent reviews and scores 9.3 on Ease of Use versus Docusign CLM's 8.7.
- **Search Functionality:** Search is a frequently mentioned feature for both products, with ContractWorks, an Onit product specifically cited for advanced search options in recent reviews.
- **Automation:** Docusign CLM has 38 all-time mentions for automation; ContractWorks, an Onit product is also cited for automation in recent reviews.



### What are the pros and cons of Docusign CLM vs ContractWorks, an Onit product?

Docusign CLM's headline strength is its contract creation and template capabilities, while ContractWorks, an Onit product is most praised for ease of use and support.

- **Docusign CLM strengths:** Ease of Use (129 all-time mentions), Digital Signing (66), Digital Signatures (60), Document Management (60), Simple (55), Efficiency (52), Time-Saving (50), Signature Management (47), Intuitive (43), E-Signatures (42), Contract Management (41), Easy Setup (40), Speed (39), Automation (38), Document Storage (28), Features (28), Implementation Ease (28), Setup Ease (27).
- **Docusign CLM trade-offs:** Expensive (28 all-time mentions), reviewers note a steep learning curve and complex initial setup for advanced workflows.
- **ContractWorks, an Onit product strengths:** Ease of Use (recent reviews), intuitive user interface, advanced search functionality, strong support, and automation.
- **ContractWorks, an Onit product trade-offs:** Reviewers mention limited customization, integration issues, and a learning curve for onboarding and dashboard configuration.



### Is Docusign CLM or ContractWorks, an Onit product better for small businesses?

ContractWorks, an Onit product is the better fit for small businesses, with reviewers highlighting its ease of use and value.

- **Docusign CLM:** Largest segment not specified; reviewers note ease of use but also cite higher cost and complexity for smaller teams.
- **ContractWorks, an Onit product:** Largest segment not specified; reviewers consistently highlight its intuitive interface, straightforward setup, and strong value for small-business needs.



### Which Contract Lifecycle Management (CLM) platform has better integrations?

Docusign CLM is favored for integrations, with reviewers citing integration with SAP Ariba.

- **Docusign CLM:** SAP Ariba integration is mentioned in recent reviews.
- **ContractWorks, an Onit product:** Reviewers note limited integration options and express a desire for more seamless connections with enterprise tools.



### How do Docusign CLM and ContractWorks, an Onit product compare on customer support?

ContractWorks, an Onit product leads on Quality of Support by a material margin, scoring 9.5 versus Docusign CLM's 8.6.

- **Docusign CLM:** Reviewers describe support as generally responsive, with a 8.6 Quality of Support score, but some note a need for more guidance during complex implementations.
- **ContractWorks, an Onit product:** Reviewers consistently praise the support team for responsiveness, helpfulness, and strong onboarding assistance, reflected in its 9.5 score.



### Which is easier to implement, Docusign CLM or ContractWorks, an Onit product?

ContractWorks, an Onit product is easier to implement, with a 9.2 Ease of Setup score compared to Docusign CLM's 8.2.

- **Docusign CLM:** Reviewers note that initial setup and workflow configuration can be complex and time-consuming, especially for advanced features.
- **ContractWorks, an Onit product:** Reviewers highlight straightforward setup, intuitive onboarding, and minimal training required for most users.



### Which product has better Search?

ContractWorks, an Onit product is favored for Search, with reviewers citing advanced search options and tagging capabilities.

- **Docusign CLM:** Reviewers mention search functionality but note limitations, especially at scale or with complex contracts.
- **ContractWorks, an Onit product:** Reviewers highlight advanced search, tagging, and quick access to contract data as key strengths for managing large repositories.



| | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 95 | 503 | 
| **Largest Market Segment** | Mid-Market (55.8% of reviews) | Mid-Market (45.7% of reviews) | 
| **Entry Level Price** | Starting at $600.00 Per Month | Contact for Pricing/ user, per month | 

---
## Top Pros & Cons

### ContractWorks, an Onit product

Pros:
- Automation (1 reviews)
- Data Management (1 reviews)

Cons:
- Access Limitations (1 reviews)
- Adoption Issues (1 reviews)

### Docusign CLM

Pros:
- Ease of Use (126 reviews)
- Digital Signing (66 reviews)

Cons:
- Expensive (28 reviews)
- Steep Learning Curve (23 reviews)

---
## Ratings Comparison
| Rating | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
  | **Meets Requirements** | 8.9 (84 reviews) | 8.8 (425 reviews) | 
  | **Ease of Use** | 9.3 (85 reviews) | 8.7 (432 reviews) | 
  | **Ease of Setup** | 9.2 (62 reviews) | 8.2 (307 reviews) | 
  | **Ease of Admin** | 9.3 (63 reviews) | 8.3 (190 reviews) | 
  | **Quality of Support** | 9.5 (88 reviews) | 8.6 (368 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (63 reviews) | 8.6 (190 reviews) | 
  | **Product Direction (% positive)** | 9.4 (84 reviews) | 8.7 (421 reviews) | 

---
## Pricing

### ContractWorks, an Onit product

#### Entry-Level Pricing

Plan: ContractWorks

Price: Starting at $600.00 Per Month

Description: Includes unlimited users, 2,500 documents, and 5 electronic signature licenses.

Key Features:
- Billed Annually
- Unlimited Users 
- 2,500 Documents 

[Learn more about ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews)

#### Free Trial

Yes

### Docusign CLM

#### Entry-Level Pricing

Plan: Enterprise Edition

Price: Contact for Pricing / user, per month

Description: Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.

Key Features:
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library

[Learn more about Docusign CLM](https://www.g2.com/products/docusign-clm/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **ContractWorks, an Onit product** | N/A | N/A |
| **Docusign CLM** | N/A | N/A |

#### Additional Functionality

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **ContractWorks, an Onit product** | 7.9/10 | 56 |
| **Docusign CLM** | 8.4/10 | 181 |

#### Contract Management Platform Features

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Contract Creation** | Feature Not Available | 8.7 (151 reviews) ✓ Verified | 
| **Customizable Templates** | Feature Not Available | 8.5 (151 reviews) ✓ Verified | 
| **Contract Editing** | Feature Not Available | 8.6 (150 reviews) ✓ Verified | 
| **Contract Attachments** | 8.7 (48 reviews) ✓ Verified | 8.6 (149 reviews) ✓ Verified | 
| **Contract Collaboration** | 7.8 (13 reviews) | 8.5 (149 reviews) ✓ Verified | 
| **Approval Process** | 8.7 (15 reviews) | 8.7 (151 reviews) ✓ Verified | 
| **Notifications & Reminders** | 9.1 (54 reviews) ✓ Verified | 8.6 (155 reviews) ✓ Verified | 
| **Contract Database** | 9.4 (56 reviews) ✓ Verified | 8.4 (153 reviews) ✓ Verified | 
| **Integrations / APIs** | 7.4 (17 reviews) ✓ Verified | 8.0 (147 reviews) ✓ Verified | 
| **Reporting & Dashboards** | 8.5 (49 reviews) ✓ Verified | 7.8 (147 reviews) ✓ Verified | 
| **Government Contracts** | Not enough data | Not enough data | 
| **Specialty Contracts** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **AI Text Generation** | 5.8 (6 reviews) | 8.2 (50 reviews) | 
| **AI Text Summarization** | 6.1 (6 reviews) | 8.1 (50 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Contract Management

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Contract Drafting** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Sell Side (Customers)** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Renewal Management** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Contract Negotiation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **AI Redlining** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Completion Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Buy Side (Suppliers)** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 

### Document Generation

| Product | Score | Reviews |
|---|---|---|
| **ContractWorks, an Onit product** | N/A | N/A |
| **Docusign CLM** | 8.5/10 | 97 |

#### Data Sources

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Software** | Not enough data | 8.6 (85 reviews) | 
| **Spreadsheets** | Not enough data | 8.1 (79 reviews) | 
| **Documents** | Not enough data | 9.0 (87 reviews) | 

#### Generation

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Templates** | Not enough data | 8.7 (84 reviews) | 
| **Automation** | Not enough data | 8.8 (84 reviews) | 
| **Branding** | Not enough data | 8.4 (82 reviews) | 
| **Email Templates** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Delivery

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Workflow** | Not enough data | 8.8 (89 reviews) | 
| **Schedule** | Not enough data | 8.7 (83 reviews) | 
| **Batch** | Not enough data | 8.4 (81 reviews) | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (41 reviews) | 
| **AI Text Summarization** | Not enough data | 8.3 (41 reviews) | 
| **AI Text-to-Image** | Not enough data | 8.4 (40 reviews) | 
| **AI Image-to-Text** | Not enough data | 8.3 (40 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Document Generation

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (5 reviews) | 

#### Additional Functionality

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Customizable Forms** | Not enough data | Not enough data | 
| **Multiple Format Support** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Multiple Output Formats** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Contract Drafting** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Contract Analytics

| Product | Score | Reviews |
|---|---|---|
| **ContractWorks, an Onit product** | 7.2/10 | 10 |
| **Docusign CLM** | 8.3/10 | 45 |

#### Platform Basics 

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Data Extraction** | 7.8 (10 reviews) | 8.4 (36 reviews) | 
| **Contract Comparisons** | 7.0 (10 reviews) | 8.6 (38 reviews) | 

#### Artificial Intelligence Capabilities

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Text Analytics** | 7.8 (10 reviews) | 8.0 (37 reviews) | 
| **NLP** | 7.4 (9 reviews) | 7.9 (35 reviews) | 
| **OCR** | 6.9 (9 reviews) | 8.2 (30 reviews) | 

#### Contract Data

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Data Import** | 7.2 (10 reviews) | 8.4 (37 reviews) | 
| **Data Export** | 7.0 (9 reviews) | 8.3 (38 reviews) | 
| **Custom Reporting** | 7.0 (9 reviews) | 8.4 (31 reviews) | 
| **Clause Identification and Mapping** | 6.9 (8 reviews) | 8.5 (31 reviews) | 

#### Generative AI

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.8 (16 reviews) | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **ContractWorks, an Onit product** | 7.7/10 | 8 |
| **Docusign CLM** | 8.5/10 | 133 |

#### Contract Creation & Management

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Contract Creation** | Feature Not Available | 8.7 (86 reviews) | 
| **Contract Templates** | Feature Not Available | 8.3 (79 reviews) | 
| **Contract Editing** | Feature Not Available | 8.7 (77 reviews) | 
| **Contract Attachments** | 8.1 (6 reviews) | 8.6 (72 reviews) | 

#### Collaboration

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Contract Collaboration** | 6.9 (7 reviews) | 8.7 (76 reviews) | 
| **Approval Process** | 7.9 (7 reviews) | 8.9 (85 reviews) | 

#### Other Platform Features

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Notifications & Reminders** | 8.5 (8 reviews) | 8.7 (76 reviews) | 
| **Contract Database** | 9.4 (8 reviews) | 8.7 (79 reviews) | 
| **Contract Compliance** | 8.6 (7 reviews) | 8.7 (71 reviews) | 
| **Integrations / APIs** | 6.9 (6 reviews) | 8.4 (73 reviews) | 
| **E-Signature** | 9.0 (8 reviews) | 9.5 (109 reviews) | 

#### Contract Data

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Reporting & Dashboards** | 7.9 (8 reviews) | 8.5 (69 reviews) | 
| **Advanced Contract Analytics** | 7.1 (8 reviews) | 8.4 (63 reviews) | 

#### Generative AI

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **AI Text Generation** | 6.0 (5 reviews) | 8.4 (36 reviews) | 
| **AI Text Summarization** | 6.0 (5 reviews) | 8.4 (37 reviews) | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (6 reviews) | 
| **Decision Making** | Not enough data | 8.7 (5 reviews) | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **ContractWorks, an Onit product** | N/A | N/A |
| **Docusign CLM** | 8.1/10 | 39 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Content Library** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Information Governance** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Image Editing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Content Delivery** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Capture** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

#### File Management

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **File Type Support** | Not enough data | 8.4 (35 reviews) | 
| **Metadata** | Not enough data | 8.2 (33 reviews) | 
| **OCR Scanning** | Not enough data | 8.1 (24 reviews) | 
| **Versioning** | Not enough data | 8.7 (33 reviews) | 
| **Collaboration** | Not enough data | 8.1 (30 reviews) | 
| **Document Assembly** | Not enough data | 8.2 (22 reviews) | 
| **Form Creation** | Not enough data | 7.8 (26 reviews) | 
| **Portals and Sites** | Not enough data | 7.9 (19 reviews) | 
| **Disposition** | Not enough data | 7.8 (20 reviews) | 
| **Search** | Not enough data | 8.1 (35 reviews) | 
| **Web Interface** | Not enough data | 8.3 (30 reviews) | 
| **Mobile Apps** | Not enough data | 6.9 (21 reviews) | 

#### Workflow

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Process Automation** | Not enough data | 7.9 (29 reviews) | 
| **Conditions** | Not enough data | 8.0 (30 reviews) | 
| **Activities** | Not enough data | 8.1 (26 reviews) | 
| **Records Management** | Not enough data | Feature Not Available | 
| **Case Management** | Not enough data | 8.0 (19 reviews) | 
| **Template Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Digital Asset Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Platform

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Internationalization** | Not enough data | Feature Not Available | 
| **Performance and Reliability** | Not enough data | 8.1 (34 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.1 (29 reviews) | 
| **System of Record Integration** | Not enough data | 8.4 (27 reviews) | 
| **APIs** | Not enough data | 8.2 (24 reviews) | 

---
## Categories
**Shared Categories (3):** [Contract Management Software](https://www.g2.com/categories/contract-management), [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics)


**Unique to Docusign CLM (3):** [Document Generation Software](https://www.g2.com/categories/document-generation), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation)


---
## Reviewer Demographics

### By Company Size

| Segment | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Small-Business** | 25.3% | 27.2% | 
| **Mid-Market** | 55.8% | 45.7% | 
| **Enterprise** | 18.9% | 27.0% | 

### By Industry

#### ContractWorks, an Onit product

- **Hospital & Health Care:** 9.5%
- **Computer Software:** 7.4%
- **Information Technology and Services:** 6.3%
- **Biotechnology:** 5.3%
- **Consumer Goods:** 4.2%
- **Non-Profit Organization Management:** 4.2%
- **Marketing and Advertising:** 4.2%
- **Financial Services:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Medical Devices:** 3.2%
- **Other:** 49.5%

#### Docusign CLM

- **Information Technology and Services:** 14.5%
- **Computer Software:** 10.0%
- **Financial Services:** 5.5%
- **Pharmaceuticals:** 5.3%
- **Legal Services:** 4.5%
- **Marketing and Advertising:** 4.3%
- **Insurance:** 3.6%
- **Real Estate:** 3.4%
- **Hospital & Health Care:** 3.0%
- **Telecommunications:** 2.8%
- **Other:** 43.1%

---
## Alternatives

### Alternatives to ContractWorks, an Onit product

- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (620 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3770 reviews)
- [ContractSafe](https://www.g2.com/products/contractsafe/reviews) — 4.6/5 stars (134 reviews)
- [Concord](https://www.g2.com/products/concord/reviews) — 4.2/5 stars (133 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (438 reviews)
- [Agiloft Contract Management Suite](https://www.g2.com/products/agiloft-agiloft-contract-management-suite/reviews) — 4.5/5 stars (109 reviews)
- [Icertis Contract Management Software](https://www.g2.com/products/icertis-contract-management-software/reviews) — 4.2/5 stars (81 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (324 reviews)
- [DealHub AI](https://www.g2.com/products/dealhub-ai/reviews) — 4.7/5 stars (866 reviews)
- [Gatekeeper](https://www.g2.com/products/gatekeeper/reviews) — 4.5/5 stars (91 reviews)

### Alternatives to Docusign CLM

- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (620 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3770 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (438 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews)
- [Conga Composer](https://www.g2.com/products/conga-composer/reviews) — 4.4/5 stars (918 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (792 reviews)
- [Concord](https://www.g2.com/products/concord/reviews) — 4.2/5 stars (133 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (324 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1505 reviews)
- [Icertis Contract Management Software](https://www.g2.com/products/icertis-contract-management-software/reviews) — 4.2/5 stars (81 reviews)

---
## Top Discussions

### ContractWorks, an Onit product

- Title: [Tell me more about Electronic Signature](https://www.g2.com/discussions/tell-me-more-about-electronic-signature) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Electronic signature became available to new customers from March 1st, 2017 and allows ContractWorks customers to enable users with a license to send..."
- Title: [How much is ContractWorks Electronic Signature?](https://www.g2.com/discussions/how-much-is-contractworks-electronic-signature) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "All ContractWorks packages come with Electronic Signature included. Additional electronic signature users cost $1200/year for a pack of five users. Users can..."
- Title: [What happens to my data if I want to discontinue with the service?](https://www.g2.com/discussions/what-happens-to-my-data-if-i-want-to-discontinue-with-the-service) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "You own your data and the product includes a facility to bulk download your documents at any time. If you cancel the subscription, and once you have..."
- Title: [Can I subscribe from outside of the US?](https://www.g2.com/discussions/can-i-subscribe-from-outside-of-the-us) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Absolutely, we have clients all over the world as ContractWorks is highly responsive irrespective of location. Ideally payment for the service would be via..."
- Title: [What type of payment do you accept?](https://www.g2.com/discussions/what-type-of-payment-do-you-accept) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "For 3 month contracts, we require payment via credit card and we accept all major providers. A secure link to a credit card authorization page will be sent..."

### Docusign CLM

- Title: [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) — 4 comments, 1 upvote
  > **Top comment:** "Hi! CLM or Contract Lifecycle Management allows organizations to streamline the agreement lifecycle, by transforming analog manual processes into a digital..."
- Title: [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) — 4 comments, 1 upvote
  > **Top comment:** "DocuSign CLM is DocuSign's Contract Lifecycle Management solution that offers a better way to manage contracts

Contracting processes can be complex,..."
- Title: [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) — 2 comments
  > **Top comment:** "Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the..."
- Title: [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) — 1 comment, 1 upvote
  > **Top comment:** "With this automated platform, the automated approval processes created on Salesforce can be carried out with utmost ease and simplicity as the documents are..."
- Title: [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) — 1 comment, 2 upvotes
  > **Top comment:** "If I was looking for a DMS I would contact Don Baker at eFileCabient for a much better cost, more integration (free) like Salesforce, Quickbooks, Microsoft..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/contractworks-an-onit-product-vs-docusign-clm)