# ContractWorks, an Onit product vs Docusign CLM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Docusign CLM excels in automating the entire contract process, which significantly reduces confusion and compliance issues. Users appreciate how it centralizes contract management, making it easier to handle approvals and storage without manual intervention.
- **Users say** that ContractWorks offers a user-friendly interface and intuitive dashboard, making it easy for anyone to navigate and manage contracts. The advanced search options are particularly praised for saving time when dealing with large contract repositories, showcasing its organizational strengths.
- **According to verified reviews** , Docusign CLM is recognized for its quick implementation process, with many users highlighting the intuitive onboarding wizard that helps new users get started efficiently. This contrasts with ContractWorks, which, while user-friendly, may not match the same level of streamlined onboarding.
- **Reviewers mention** that Docusign CLM has a higher overall satisfaction score, reflecting its robust features and reliability. Users frequently note the ease of signing documents remotely, which is a significant advantage for businesses needing flexibility in contract execution.
- **G2 reviewers highlight** that while ContractWorks has a strong focus on user interface and configurability, it falls short in some advanced features compared to Docusign CLM. For instance, Docusign's capabilities in contract analytics and reporting are noted as superior, providing deeper insights into contract performance.
- **Users report** that Docusign CLM's support quality is commendable, with many praising the responsiveness and helpfulness of the support team. In contrast, while ContractWorks also receives positive feedback for support, it does not reach the same level of acclaim, indicating a potential area for improvement.



| | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 95 | 493 | 
| **Largest Market Segment** | Mid-Market (55.8% of reviews) | Mid-Market (45.3% of reviews) | 
| **Entry Level Price** | Starting at $600.00 Per Month | Contact for Pricing/ user, per month | 

---
## Top Pros & Cons

### ContractWorks, an Onit product

Pros:
- Automation (1 reviews)
- Data Management (1 reviews)

Cons:
- Access Limitations (1 reviews)
- Adoption Issues (1 reviews)

### Docusign CLM

Pros:
- Ease of Use (129 reviews)
- Digital Signing (66 reviews)

Cons:
- Expensive (28 reviews)
- Steep Learning Curve (24 reviews)

---
## Ratings Comparison
| Rating | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
  | **Meets Requirements** | 8.9 (84 reviews) | 8.8 (415 reviews) | 
  | **Ease of Use** | 9.3 (85 reviews) | 8.6 (420 reviews) | 
  | **Ease of Setup** | 9.2 (62 reviews) | 8.2 (295 reviews) | 
  | **Ease of Admin** | 9.3 (63 reviews) | 8.3 (184 reviews) | 
  | **Quality of Support** | 9.5 (88 reviews) | 8.5 (359 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (63 reviews) | 8.6 (184 reviews) | 
  | **Product Direction (% positive)** | 9.4 (84 reviews) | 8.7 (412 reviews) | 

---
## Pricing

### ContractWorks, an Onit product

#### Entry-Level Pricing

Plan: ContractWorks

Price: Starting at $600.00 Per Month

Description: Includes unlimited users, 2,500 documents, and 5 electronic signature licenses.

Key Features:
- Billed Annually
- Unlimited Users 
- 2,500 Documents 

[Learn more about ContractWorks, an Onit product](https://www.g2.com/products/contractworks-an-onit-product/reviews)

#### Free Trial

Yes

### Docusign CLM

#### Entry-Level Pricing

Plan: Enterprise Edition

Price: Contact for Pricing / user, per month

Description: Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.

Key Features:
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library

[Learn more about Docusign CLM](https://www.g2.com/products/docusign-clm/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **ContractWorks, an Onit product** | 7.9/10 | 56 |
| **Docusign CLM** | 8.4/10 | 178 |

#### Contract Management Platform Features

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Contract Creation** | Feature Not Available | 8.7 (149 reviews) ✓ Verified | 
| **Contract Templates** | Feature Not Available | 8.5 (149 reviews) ✓ Verified | 
| **Contract Editing** | Feature Not Available | 8.6 (150 reviews) ✓ Verified | 
| **Contract Attachments** | 8.7 (48 reviews) ✓ Verified | 8.6 (148 reviews) ✓ Verified | 
| **Contract Collaboration** | 7.8 (13 reviews) | 8.5 (149 reviews) ✓ Verified | 
| **Approval Process** | 8.7 (15 reviews) | 8.6 (150 reviews) ✓ Verified | 
| **Notifications & Reminders** | 9.1 (54 reviews) ✓ Verified | 8.6 (155 reviews) ✓ Verified | 
| **Contract Database** | 9.4 (56 reviews) ✓ Verified | 8.4 (153 reviews) ✓ Verified | 
| **Integrations / APIs** | 7.4 (17 reviews) ✓ Verified | 8.0 (146 reviews) ✓ Verified | 
| **Reporting & Dashboards** | 8.5 (49 reviews) ✓ Verified | 7.8 (147 reviews) ✓ Verified | 

#### Generative AI

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **AI Text Generation** | 5.8 (6 reviews) | 8.2 (50 reviews) | 
| **AI Text Summarization** | 6.1 (6 reviews) | 8.1 (50 reviews) | 

#### Agentic AI - Contract Management

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Document Generation

| Product | Score | Reviews |
|---|---|---|
| **ContractWorks, an Onit product** | N/A | N/A |
| **Docusign CLM** | 8.5/10 | 96 |

#### Data Sources

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Software** | Not enough data | 8.6 (85 reviews) | 
| **Spreadsheets** | Not enough data | 8.1 (79 reviews) | 
| **Documents** | Not enough data | 9.0 (87 reviews) | 

#### Generation

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Templates** | Not enough data | 8.7 (84 reviews) | 
| **Automation** | Not enough data | 8.8 (84 reviews) | 
| **Branding** | Not enough data | 8.4 (82 reviews) | 

#### Delivery

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Workflow** | Not enough data | 8.8 (89 reviews) | 
| **Schedule** | Not enough data | 8.7 (83 reviews) | 
| **Batch** | Not enough data | 8.4 (81 reviews) | 

#### Generative AI

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (41 reviews) | 
| **AI Text Summarization** | Not enough data | 8.3 (41 reviews) | 
| **AI Text-to-Image** | Not enough data | 8.4 (40 reviews) | 
| **AI Image-to-Text** | Not enough data | 8.3 (40 reviews) | 

#### Agentic AI - Document Generation

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (5 reviews) | 

### Contract Analytics

| Product | Score | Reviews |
|---|---|---|
| **ContractWorks, an Onit product** | 7.2/10 | 10 |
| **Docusign CLM** | 8.3/10 | 45 |

#### Platform Basics 

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Data Extraction** | 7.8 (10 reviews) | 8.4 (36 reviews) | 
| **Contract Comparisons** | 7.0 (10 reviews) | 8.6 (38 reviews) | 

#### Artificial Intelligence Capabilities

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Text Analytics** | 7.8 (10 reviews) | 8.0 (37 reviews) | 
| **NLP** | 7.4 (9 reviews) | 7.9 (35 reviews) | 
| **OCR** | 6.9 (9 reviews) | 8.2 (30 reviews) | 

#### Contract Data

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Data Import** | 7.2 (10 reviews) | 8.4 (37 reviews) | 
| **Data Export** | 7.0 (9 reviews) | 8.3 (38 reviews) | 
| **Custom Reporting** | 7.0 (9 reviews) | 8.4 (31 reviews) | 
| **Clause Identification and Mapping** | 6.9 (8 reviews) | 8.5 (31 reviews) | 

#### Generative AI

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.8 (16 reviews) | 

### Contract Lifecycle Management (CLM)

| Product | Score | Reviews |
|---|---|---|
| **ContractWorks, an Onit product** | 7.7/10 | 8 |
| **Docusign CLM** | 8.4/10 | 121 |

#### Contract Creation & Management

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Contract Creation** | Feature Not Available | 8.7 (85 reviews) | 
| **Contract Templates** | Feature Not Available | 8.3 (78 reviews) | 
| **Contract Editing** | Feature Not Available | 8.7 (75 reviews) | 
| **Contract Attachments** | 8.1 (6 reviews) | 8.6 (72 reviews) | 

#### Collaboration

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Contract Collaboration** | 6.9 (7 reviews) | 8.6 (74 reviews) | 
| **Approval Process** | 7.9 (7 reviews) | 8.9 (82 reviews) | 

#### Other Platform Features

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Notifications & Reminders** | 8.5 (8 reviews) | 8.7 (75 reviews) | 
| **Contract Database** | 9.4 (8 reviews) | 8.7 (75 reviews) | 
| **Contract Compliance** | 8.6 (7 reviews) | 8.7 (71 reviews) | 
| **Integrations / APIs** | 6.9 (6 reviews) | 8.4 (72 reviews) | 
| **E-Signature** | 9.0 (8 reviews) | 9.5 (101 reviews) | 

#### Contract Data

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Reporting & Dashboards** | 7.9 (8 reviews) | 8.5 (68 reviews) | 
| **Advanced Contract Analytics** | 7.1 (8 reviews) | 8.4 (63 reviews) | 

#### Generative AI

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **AI Text Generation** | 6.0 (5 reviews) | 8.4 (36 reviews) | 
| **AI Text Summarization** | 6.0 (5 reviews) | 8.3 (36 reviews) | 

#### Agentic AI - Contract Lifecycle Management (CLM)

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (6 reviews) | 
| **Decision Making** | Not enough data | 8.7 (5 reviews) | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **ContractWorks, an Onit product** | N/A | N/A |
| **Docusign CLM** | 8.1/10 | 39 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **File Type Support** | Not enough data | 8.4 (35 reviews) | 
| **Metadata** | Not enough data | 8.2 (33 reviews) | 
| **OCR Scanning** | Not enough data | 8.1 (24 reviews) | 
| **Versioning** | Not enough data | 8.7 (33 reviews) | 
| **Collaboration** | Not enough data | 8.1 (30 reviews) | 
| **Document Assembly** | Not enough data | 8.2 (22 reviews) | 
| **Form Creation** | Not enough data | 7.8 (26 reviews) | 
| **Portals and Sites** | Not enough data | 7.9 (19 reviews) | 
| **Disposition** | Not enough data | 7.8 (20 reviews) | 
| **Search** | Not enough data | 8.1 (35 reviews) | 
| **Web Interface** | Not enough data | 8.3 (30 reviews) | 
| **Mobile Apps** | Not enough data | 6.9 (21 reviews) | 

#### Workflow

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Process Automation** | Not enough data | 7.9 (29 reviews) | 
| **Conditions** | Not enough data | 8.0 (30 reviews) | 
| **Activities** | Not enough data | 8.1 (26 reviews) | 
| **Records Management** | Not enough data | Feature Not Available | 
| **Case Management** | Not enough data | 8.0 (19 reviews) | 

#### Platform

| Feature | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Internationalization** | Not enough data | Feature Not Available | 
| **Performance and Reliability** | Not enough data | 8.1 (34 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.1 (29 reviews) | 
| **System of Record Integration** | Not enough data | 8.4 (27 reviews) | 
| **APIs** | Not enough data | 8.2 (24 reviews) | 

---
## Categories
**Shared Categories (3):** [Contract Management Software](https://www.g2.com/categories/contract-management), [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Contract Analytics Software](https://www.g2.com/categories/contract-analytics)


**Unique to Docusign CLM (3):** [Document Generation Software](https://www.g2.com/categories/document-generation), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation)


---
## Reviewer Demographics

### By Company Size

| Segment | ContractWorks, an Onit product | Docusign CLM | 
|---|---|---|
| **Small-Business** | 25.3% | 27.5% | 
| **Mid-Market** | 55.8% | 45.3% | 
| **Enterprise** | 18.9% | 27.2% | 

### By Industry

#### ContractWorks, an Onit product

- **Hospital & Health Care:** 9.5%
- **Computer Software:** 7.4%
- **Information Technology and Services:** 6.3%
- **Biotechnology:** 5.3%
- **Consumer Goods:** 4.2%
- **Non-Profit Organization Management:** 4.2%
- **Marketing and Advertising:** 4.2%
- **Financial Services:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Medical Devices:** 3.2%
- **Other:** 49.5%

#### Docusign CLM

- **Information Technology and Services:** 14.9%
- **Computer Software:** 9.8%
- **Pharmaceuticals:** 5.5%
- **Financial Services:** 5.5%
- **Legal Services:** 4.4%
- **Marketing and Advertising:** 3.9%
- **Insurance:** 3.7%
- **Real Estate:** 3.5%
- **Hospital & Health Care:** 3.1%
- **Telecommunications:** 2.8%
- **Other:** 42.9%

---
## Alternatives

### Alternatives to ContractWorks, an Onit product

- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (617 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3476 reviews)
- [ContractSafe](https://www.g2.com/products/contractsafe/reviews) — 4.7/5 stars (132 reviews)
- [Concord](https://www.g2.com/products/concord/reviews) — 4.2/5 stars (133 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (427 reviews)
- [Agiloft Contract Management Suite](https://www.g2.com/products/agiloft-agiloft-contract-management-suite/reviews) — 4.5/5 stars (100 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (302 reviews)
- [Icertis Contract Management Software](https://www.g2.com/products/icertis-contract-management-software/reviews) — 4.2/5 stars (81 reviews)
- [DealHub](https://www.g2.com/products/dealhub/reviews) — 4.7/5 stars (847 reviews)
- [Gatekeeper](https://www.g2.com/products/gatekeeper/reviews) — 4.5/5 stars (91 reviews)

### Alternatives to Docusign CLM

- [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) — 4.3/5 stars (617 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3476 reviews)
- [LinkSquares](https://www.g2.com/products/linksquares/reviews) — 4.7/5 stars (427 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1066 reviews)
- [Conga Composer](https://www.g2.com/products/conga-composer/reviews) — 4.4/5 stars (905 reviews)
- [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) — 4.1/5 stars (788 reviews)
- [Concord](https://www.g2.com/products/concord/reviews) — 4.2/5 stars (133 reviews)
- [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) — 4.2/5 stars (1502 reviews)
- [Ironclad](https://www.g2.com/products/ironclad/reviews) — 4.4/5 stars (302 reviews)
- [Icertis Contract Management Software](https://www.g2.com/products/icertis-contract-management-software/reviews) — 4.2/5 stars (81 reviews)

---
## Top Discussions

### ContractWorks, an Onit product

- Title: [Tell me more about Electronic Signature](https://www.g2.com/discussions/tell-me-more-about-electronic-signature) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Electronic signature became available to new customers from March 1st, 2017 and allows ContractWorks customers to enable users with a license to send..."
- Title: [How much is ContractWorks Electronic Signature?](https://www.g2.com/discussions/how-much-is-contractworks-electronic-signature) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "All ContractWorks packages come with Electronic Signature included. Additional electronic signature users cost $1200/year for a pack of five users. Users can..."
- Title: [What happens to my data if I want to discontinue with the service?](https://www.g2.com/discussions/what-happens-to-my-data-if-i-want-to-discontinue-with-the-service) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "You own your data and the product includes a facility to bulk download your documents at any time. If you cancel the subscription, and once you have..."
- Title: [Can I subscribe from outside of the US?](https://www.g2.com/discussions/can-i-subscribe-from-outside-of-the-us) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Absolutely, we have clients all over the world as ContractWorks is highly responsive irrespective of location. Ideally payment for the service would be via..."
- Title: [What type of payment do you accept?](https://www.g2.com/discussions/what-type-of-payment-do-you-accept) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "For 3 month contracts, we require payment via credit card and we accept all major providers. A secure link to a credit card authorization page will be sent..."

### Docusign CLM

- Title: [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) — 4 comments, 1 upvote
  > **Top comment:** "Hi! CLM or Contract Lifecycle Management allows organizations to streamline the agreement lifecycle, by transforming analog manual processes into a digital..."
- Title: [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) — 4 comments, 1 upvote
  > **Top comment:** "DocuSign CLM is DocuSign's Contract Lifecycle Management solution that offers a better way to manage contracts

Contracting processes can be complex,..."
- Title: [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) — 2 comments
  > **Top comment:** "Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the..."
- Title: [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) — 1 comment, 1 upvote
  > **Top comment:** "With this automated platform, the automated approval processes created on Salesforce can be carried out with utmost ease and simplicity as the documents are..."
- Title: [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) — 1 comment, 2 upvotes
  > **Top comment:** "If I was looking for a DMS I would contact Don Baker at eFileCabient for a much better cost, more integration (free) like Salesforce, Quickbooks, Microsoft..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/contractworks-an-onit-product-vs-docusign-clm)