---
title: Contractbook Reviews
meta_title: 'Contractbook Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 75 reviews by the users' company size, role or industry to
  find out how Contractbook works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 75
  scale: '5'
date_modified: '2026-06-17'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Contractbook Reviews
**Vendor:** Contractbook  
**Category:** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 75
## About Contractbook
Contractbook is AI-powered contract software that centralizes your company&#39;s contracts in one location, allowing you to access valuable contract insights. With the speed of AI, you can import legacy contracts and static PDFs into one centralized library. Whether it&#39;s legal, financial, or other contract data, you&#39;ll have the information you need in seconds without extra admin work. With all your contracts in one place, you can regain control, stay informed, and act quickly on valuable insights. Goodbye contract surprises; Hello centralized overview. And if you want a better deal and money saved, Contractbook lets you be proactive and start renegotiations faster with automatic reminders. It also de-risks agreements and empowers your business to make more strategic decisions.



## Contractbook Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Contractbook, finding it quick and simple to create and send contracts. (4 reviews)
- Users value the **easy setup** of Contractbook, enabling quick adaptation and efficient contract creation. (2 reviews)
- Users find the **simplicity and efficiency** of Contractbook enhances their contract creation and management experience. (2 reviews)
- Users value the **time efficiency** of Contractbook, dramatically reducing contract creation time to just minutes. (2 reviews)
- Users find the **time-saving automation** of Contractbook remarkable, transforming lengthy contract creation into a matter of minutes. (2 reviews)
- Automation (1 reviews)
- Contract Management (1 reviews)
- Users love the **quick and easy contract preparation** process, saving time on every step of their workflow. (1 reviews)
- Customer Support (1 reviews)
- Design (1 reviews)

**What users dislike:**

- Users often face **bug issues** , leading to a lack of stability and reliability in Contractbook&#39;s performance. (1 reviews)
- Users express concerns about **client difficulties** , highlighting issues with automatic renewals and unhelpful customer support responses. (1 reviews)
- Users express frustration over **inadequate reminders** for renewals, feeling neglected and unsupported by Contractbook&#39;s customer service. (1 reviews)
- Users express frustration over the **lack of automation** in managing subscriptions, leading to unexpected charges and poor support. (1 reviews)
- Users express frustration over **licensing issues** , feeling disrespected by automatic renewals and lack of customer support flexibility. (1 reviews)
- Users express frustration over **poor customer support** , highlighting a lack of understanding and flexibility regarding billing issues. (1 reviews)
- Pricing Issues (1 reviews)
- Software Bugs (1 reviews)
- Software Issues (1 reviews)
- System Instability (1 reviews)

## Contractbook Reviews
  ### 1. Revolutionized Our Contract Management Overnight

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grant N. | Business Process, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Contractbook?**

I like the ease of use of Contractbook. I was able to quickly adapt and configure the software to suit our needs. It really adapts to how we want to use it, allowing the software to work for us. I also appreciate the excellent customer service. Simon Fox, our sales rep, and Tim Benthem, our Customer Success Manager, were great from start to finish. Contractbook has significantly sped up the process of creating contracts, taking what used to be a 30-45 minute task and shaving it down to minutes by automating contract creation through our CRM, Pipedrive. The initial setup was very easy; I was able to configure the platform and train our sales team within a couple of weeks.

**What do you dislike about Contractbook?**

Nothing to Highlight!

**What problems is Contractbook solving and how is that benefiting you?**

I use Contractbook for automating our contract creation, cutting down a 30-45 minute process to just minutes. It's easy to adapt and configure to our needs, which really lets it work for us. The customer service is also excellent.

  ### 2. Rigid and disappointing customer service despite years of loyalty

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jule B. | Fondateur de Autrimo conciergerie , Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Contractbook?**

It’s easy to use and the interface is clear. Creating and sending contracts was simple.

**What do you dislike about Contractbook?**

After several years of using Contractbook, I was charged for a full year of subscription even though I haven't used the platform in months. There was no clear renewal reminder, no prior contact, and above all, no consideration whatsoever when I immediately reached out after being billed.

The customer support team simply referred me to the terms and conditions, with zero flexibility or understanding, despite my long-standing relationship and the fact that I haven't used the service at all. No goodwill gesture, no acknowledgment of the context.

It’s disappointing—if not outright disrespectful—to treat loyal customers this way. When a company chooses to enforce a contract rather than build a lasting relationship based on trust, it says a lot.

If you're considering using Contractbook, be extremely careful with the automatic renewal, because they will show no willingness to understand your situation, even in cases of honest mistakes or non-usage. The contract comes first. The customer comes second.

**What problems is Contractbook solving and how is that benefiting you?**

It helped me manage and send contracts more efficiently, all in one place. It saved time when I was actively using it.

  ### 3. Great Customer Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about Contractbook?**

Contractbook first and foremost has excellent customer support, they helped us set up all of our integrations and automatations and were always very responsive if ever we had a question or needed help. The integration with hubspot was great and allowed our reps to seeamlessy generate contracts from Hubspot and then send them out via Contractbook.

**What do you dislike about Contractbook?**

Nothing so far, and anything we've needed help with support has been there to help.

**What problems is Contractbook solving and how is that benefiting you?**

They handle our contracting and e-signature

  ### 4. Facilitate the management of contracts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Contractbook?**

It makes preparing contracts very fast and simple, so you don't have to spend much time on each step.

**What do you dislike about Contractbook?**

Currently, there is nothing significant. The FAQ documents have always been helpful.

**What problems is Contractbook solving and how is that benefiting you?**

It serves as a single application for collecting all the information needed to start building a contract.

  ### 5. Contractbook is a good tool for contract management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Laurien K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about Contractbook?**

I like the idea simplifying and speeding up contract creation in a tool. I like that you are able to use many different templates. I was impressed by the internal and external questionnaire. Specifically the external questionnaire helps with data security (GDPR) because we don't have to receive information through email from. Good technological knowledge of our software implementation specialist.

**What do you dislike about Contractbook?**

I like being able to a notification to some on a messaging system (slack) to inform them that a contract has been sent out, but then I don't like the initials of that person on our document. Also, would love more options than either a table or all sentences in a row. Looking forward to additional features in text formatting of contracts in the future.

**What problems is Contractbook solving and how is that benefiting you?**

Less human error due to more standardization of processes and using contract templates. I am able to work faster and more efficient.

  ### 6. Amazing contract intelligence

**Rating:** 5.0/5.0 stars

**Reviewed by:** sammy m. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Contractbook?**

Contractbook has helped me greatly save time when it comes to building and sending out contracts. Their strong integrations has helped me tremendously to save time and remember all my deadlines. I use contractbook on a monthly basis to send out contracts to both customers and. Customer support has been of great help and I was very satisfied with the 10 hours included implementation hours

**What do you dislike about Contractbook?**

I have not yet found something I dislike about contractbook, but it could be of help if there was more templates

**What problems is Contractbook solving and how is that benefiting you?**

Contractbook has helped me make sure i have the correct verification on the customers side when I receive the documents signed.

**Official Response from Kristian Jønsson:**

> Thank you for sharing your positive experience with Contractbook! We're glad to have helped you save time and stay on top of your deadlines. We'll take note of your suggestion for more templates and consider it for future improvements.

  ### 7. A versatile platform with a solution oriented Customer Succes Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmad Ziad H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2023

**What do you like best about Contractbook?**

As a Senior Bi Consultant I find the "automations" funcion, and the self service tools most beneficial. They allow me to use CB not only as a digital siganutre platform, but also as an integrated solution of other business processes, both internal and external.

**What do you dislike about Contractbook?**

As an IT/BI user, I genuinly don't dislike anything. I could however imagine that users who are not IT/BI knowledgeable would not utilize CB to it's full potential.

**What problems is Contractbook solving and how is that benefiting you?**

1. Generating employment contracts through Forms, thus streamlining the contract while also automating a process which otherwise would be manual.
2. Integrated into our agreement sheet process, ensuring a smooth and streamlined process for ensuring signatures on additional cost, thereby minimizing risk of judicial disagreements between us and our customers. 
3. Used as base system for generating and renewing important and critical certificates, of internal employees, on which the organisation critically rely on. 
4. More.

  ### 8. The Product and Customer Service Was Fantastic!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2023

**What do you like best about Contractbook?**

Morgan and Andreas have been absolutely fantastic and incredibly responsive! Our project was by no means straigthforward and having their technical expertise has been incredibly helpful. Their customer service manner is also fantastic, and both are an absolute credit to the company, especially Morgan who has had to deal with lots of varying queries!

**What do you dislike about Contractbook?**

The formatting of the exported PDFs can sometimes be misaligned when exporting tables but I understand the team are working to rectify this and are incredibly patient and on-hand to assist with recitfying this.

**What problems is Contractbook solving and how is that benefiting you?**

Being able to rapidly produce multiple contracts at once with minimal effort.

**Official Response from Kristian Jønsson:**

> Thank you for your positive feedback about Morgan and Andreas providing fantastic customer service and technical expertise. It's great to hear that Contractbook is helping you rapidly produce multiple contracts with minimal effort.

  ### 9. The Support to get us up and running has been fantastic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about Contractbook?**

It is more than a simple tool to sign and store  your contract.  While we are new to Contractbook, it is already helping to bring speed to our process.  The implementation and support has exceeded our expectations.

**What do you dislike about Contractbook?**

You need to be dedicated to using it in your processes.  It is 100% worth the effort.

**What problems is Contractbook solving and how is that benefiting you?**

Most of our contracts are standard with variable components and services.  Contractbook allows us to add appropriate vetted clauses to our vetted master agreement quickly.

**Official Response from Kristian Jønsson:**

> We appreciate your kind words about our support and the benefits Contractbook is bringing to your processes. Thank you for choosing Contractbook!

  ### 10. Team Effort

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Contractbook?**

I like that Contractbook can help us stay more organized as an institution for our external partners. We are able to see expiration dates and quickly know when an agreement is coming up for renewal. This will be an easier mainstream when it comes to external agreements.

**What do you dislike about Contractbook?**

We should have had a meeting first about what all Contractbook could and could not do for our institution. Instead of 30 minutes, we should have been given a better introduction meeting and setup. If we had had a better introduction meeting, we would have spent less than six months setting up how Contractbook would work better for us. We were to the point of not moving forward because we were told too many times that Contractbook could not do that. Morgan Smith was extremely patient with us and heard what we needed for our institution and how Contractbook would work. I am extremely happy that she was able to fulfill what we needed and help us move forward with Contractbook.

**What problems is Contractbook solving and how is that benefiting you?**

They are keeping us more organized with the status of agreements and more up-to-date on expiring agreements.

**Official Response from Kristian Jønsson:**

> We appreciate your feedback and are happy to hear that Contractbook is keeping you more organized and up-to-date with your agreements. We apologize for any frustrations during the setup process and will strive to improve our onboarding experience for customers.

  ### 11. An excellent platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Morten R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2023

**What do you like best about Contractbook?**

Contractbook is a superb platform for managing all of our contracts. 
Its user-friendly interface and streamlined workflow make it effortless to create and sign individual documents, while also guiding you through the entire contract cycle. 
I highly recommend Contractbook as the modern contract tool that everyone needs in their arsenal.

**What do you dislike about Contractbook?**

A small detail is that you cannot send the contract to both a signer and someone who just needs to look at it.

**What problems is Contractbook solving and how is that benefiting you?**

Contractbook is integrated with our CRM system. As soon as a deal is moved to the "Create contract" status, all information is automatically sent to Contractbook, where a contract is generated and can be quickly sent to the customer for signature. The signing process is extremely easy for the customer and only requires an SMS verification.

**Official Response from Kate Erwin:**

> Thanks so much for your feedback, Morten! We've shared it with our team and they're working on improving the issue you mentioned.

  ### 12. Morgan Smith is fantastic!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sloane H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about Contractbook?**

We love our implementation specialist, Morgan Smith. She has gone above and beyond for us. She is professional and creative.

**What do you dislike about Contractbook?**

We did run into a speed bump regarding automating a workflow we need but Morgan is working hard on a solution!

**What problems is Contractbook solving and how is that benefiting you?**

Contracts living in multiple places. Not having a place for folks to generate contracts on our paper.

**Official Response from Kristian Jønsson:**

> We're thrilled to hear that Morgan has provided such exceptional service!

  ### 13. Implementation and Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Karen V. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about Contractbook?**

The automation of collecting information and generating an agreement will improve the efficiency of our workflow.

**What do you dislike about Contractbook?**

Limitations of customizing the workflow in the signing process.

**What problems is Contractbook solving and how is that benefiting you?**

Collecting the initial information to get an agreement started and monitoring the life of the agreement to ensure renewal before expiration.

**Official Response from Kristian Jønsson:**

> We're glad to hear that you are enjoying the automation features of Contractbook! We are constantly working on improving our platform, and your feedback about customizing the signing process is valuable to us.

  ### 14. Very welcoming employees

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ieva Helēna L. | Instructional Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Contractbook?**

The best part of Contractbook are the employees really. Both Josh who helped with the technical side of implementing templates and draft sharing, as well as the sales side, who connected us.

**What do you dislike about Contractbook?**

There are some automtisation tasks that could be implemented in the Contractbook. For example we are working with HR documents, so sometimes the people don't sign the job offers without declining them. So we would love an opportunity to move them to Rejected somehow without troubling the person who didn't  sign.

**What problems is Contractbook solving and how is that benefiting you?**

It is nice that everything can be done virtually crossing the borders. It also helps that people without scandinavian online identities can sign the contracts. We are still a new company, so we are excited to see if there are any additional planned functions for Cotnractbook. We haven't yet integrated any systems.

**Official Response from Kate Erwin:**

> Thanks so much for your feedback, Ieva! Will forward this along to our team so they can work on improving the product.

  ### 15. Review of Contractbook

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kasper H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Contractbook?**

-Easy to make and use templates
-Easy to share such templates for the team to use
-Integrations with Hubspot
-Platform is easy to understand and use from the get go

**What do you dislike about Contractbook?**

-Bugs and stuff that requires manual/extra work, e.g. having to refresh contracts before sending them, pop-ups about using same email twice (even while not doing that), overall lagginess of the page, customers having trouble signing (sometimes requests signing into CB to sign etc.)

**What problems is Contractbook solving and how is that benefiting you?**

CB allows us to use quick to send templates for contracts that are often used multiple times, such as customer contracts and employment contracts. Also integration with Hubspot so we have the customer data there.

**Official Response from Kate Erwin:**

> Thanks so much for your feedback, Kasper! Sorry to hear that the software has been buggy for you. I relayed this feedback to our Product team so they can make improvements.

  ### 16. They simply work for you!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mathias S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Contractbook?**

What I like the most about Contractbook is the easiness of use. The templates, workflow and set-up of contracts are very user-friendly (and good looking!).
What I also like is their employees' willingness to help!

**What do you dislike about Contractbook?**

I actually can not come up with anything specific that I dislike about Contractbook. The only thing that maybe could be eaiser is to have custom fields/multi-choice questions for recievers to be able to fill in themselves - for example invoicing details or add-ons.

**What problems is Contractbook solving and how is that benefiting you?**

We send out a lot of contracts to clients each year - at least 200-300 agreements goes out from our sales representatives annually. 
What Contractbook is solving for us is of course the contract/agreement build up, the signing order and the signings process but also so that every employee within our company can see the offers that has been signed in their shared folders.

**Official Response from Kate Erwin:**

> Thanks so much for your feedback, Mathias! We're delighted to hear that you're enjoying Contractbook and that our team has been so helpful to you! And woah, that's a lot of contracts! Congrats on all those Closed Won deals!

  ### 17. Great Value Contract Managment Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam P. | Buyer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Contractbook?**

Contractbook has some great features that have helped streamline our contract management process. The templates allow us to use our internal contract forms, sign them through the workflow and store them in the contract repository. I also really like that the contracts are fully text-searchable. The platform is adaptable to several use cases, including pdf contracts and internal contract forms. It is also all for a great price.

**What do you dislike about Contractbook?**

I wish Contractbook had a reporting feature that would provide statistics about contracts, such as the total value of contracts for a given date range and vendors we frequently contract with.

**What problems is Contractbook solving and how is that benefiting you?**

Our old contract management software took about 20 minutes to add one contract; Contractbook usually takes less than a minute. The initial benefit was reduced time in adding and searching for contracts. This software has also provided us with a platform to obtain signatures and provide access to departments around campus. Contractbook has helped us to better manage and share our contracts with our decentralized campus. We are better able to serve our internal and external clients.

  ### 18. A powerful tool for sales teams who want to do things consistently

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about Contractbook?**

I like the flexibility to build my workflows to fit my teams needs and ensure no major changes need to occur in order to ensure an effective contract signing process.

**What do you dislike about Contractbook?**

It can be a little tough Initially with some of the naming conventions of the intergration fields I.e Hubspot has one name, contract book another. 

But overly not a huge issue just a small hurdle to overcome which could be an issue when onboarding new team members.

**What problems is Contractbook solving and how is that benefiting you?**

It's creating a single, secure location that enables us to ensure we have consistent agreements with our customers, and to do so quickly with its native hubspot integration.

**Official Response from Kate Erwin:**

> Thanks so much for this feedback! We'll share it with our team to make improvements to our product. If there's anything else we can do to help, just let us know!

  ### 19. Working with Katherine Cortés to implement Contractbook has been a fantastic experience!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2023

**What do you like best about Contractbook?**

The efficiency it adds to the contracting process by reviewing a contract directly on the platform where it will be signed and the transparency it provides into the contract data by mapping out key the fields of the contract into the contractbook platform.

**What do you dislike about Contractbook?**

There are a few things such as notifications settings that could be improved and that give away that the company is still in its early years, but hopefully they can keep iterating and improving!

**What problems is Contractbook solving and how is that benefiting you?**

Visibility into all of the specific details that have been agreed with our customers and signed into our contracts as our source of truth. Also the contracting process will hopefully become more straightforward.

**Official Response from Kate Erwin:**

> Thanks so much for your feedback! I'll send this to Katherine, as I'm sure she'll be delighted! And I'll let the team know about the notification settings.

  ### 20. Quick, easy and effective tool for contract management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adele D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about Contractbook?**

Easy to share with legal counsel & those outside of the organization for input, as well as only allowing specific elements to be edited.

**What do you dislike about Contractbook?**

Would be great if there was a red-line version to track edits and changes on some larger contracts.

**What problems is Contractbook solving and how is that benefiting you?**

Clearing out inbox drafts of contracts when contracts need to be reviewed externally.

**Official Response from Kate Erwin:**

> Thanks so much for your feedback, Adele! Sharing with our team.

  ### 21. Great platform for managing contracts!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Contractbook?**

I think the best part is the integrations, especially with our current CRM.

The workflows and integrations come across as very intuitive and streamlined.

For the use made so far, I do not feel I can make a judgment compared to competitors

**What do you dislike about Contractbook?**

Perhaps the only thing where we encountered some difficulties were some table functions during template creation, but absolutely nothing prohibitive or noteworthy.

**What problems is Contractbook solving and how is that benefiting you?**

It is enabling us to make contract creation and customer communication faster, more efficient and effective, thus making us more productive and increasing our business performance

**Official Response from Kate Erwin:**

> Thank you so much for this feedback! We're glad to hear the integrations are helping! Will let the team know about the table functions being finicky!

  ### 22. Great features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shria T. | Manager Legal, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Contractbook?**

The autofill templates are an outstanding feature for making changes across the draft.

**What do you dislike about Contractbook?**

The database feature is a premium-level feature, and that's one of the essential tools an in-house legal person needs.

**What problems is Contractbook solving and how is that benefiting you?**

Automated bulk agreements on a single link with various workflows have made my life easy. My business counterparts now send that link to all concerned people, and it gets autosigned without me having to send it to each person separately.

**Official Response from Kate Erwin:**

> Thanks so much for your feedback, Shria! We'll share this with our team to improve Contractbook :)

  ### 23. Customer Service through Joshua Christopher has been 01st Class

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ian W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Contractbook?**

This system has made it extremely easier to monitor & peruse employee's documentation, rather than having to find and check over multiple pieces of paper

**What do you dislike about Contractbook?**

havent found any so far, if had any issue then customer Support have been extremely helpful

**What problems is Contractbook solving and how is that benefiting you?**

less paperwork to hold on file, also applicants find easier to readd through and sign docuemntation

**Official Response from Kate Erwin:**

> Thanks so much for your feedback, Ian! Will pass this along to Joshua as I'm sure he'll be delighted to hear it!

  ### 24. Your best friend for managing documents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monika K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Contractbook?**

user-friendly tool with many functionalities and automations; professional, helpful and fast customer service;

**What do you dislike about Contractbook?**

It is not yet possible to sign in a specific place in an uploaded PDF file

**What problems is Contractbook solving and how is that benefiting you?**

Managing contracts in an efficient and GDPR compliant way

**Official Response from Kate Erwin:**

> Thanks so much for your feedback, Monika! Will share this feedback with our Product team so they can improve Contractbook.

  ### 25. Simplifies contracting a lot

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vera J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2023

**What do you like best about Contractbook?**

That it simplifies the contracting process a lot - create contracts, send contract for signature, have all contracts on one place

**What do you dislike about Contractbook?**

some standard suggestions for contracts could be helpful

**What problems is Contractbook solving and how is that benefiting you?**

simplifying the contracting process

**Official Response from Kate Erwin:**

> Thanks so much for your feedback! Delighted to hear that Contractbook is simplifying your contracting process! Will send this feedback to our team :)

  ### 26. Great tool for e-signatures.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicolai N. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about Contractbook?**

There is a very good flow in contract book. Signees easely gets a mail if they havnt signed, and signing is easy. We love it. We love contract book, and we use the for all our employee contracts. It is very easy to use, and signees have very few steps to sign the document. All in all we are very satisfied

**What do you dislike about Contractbook?**

The cost for been a paying custumer is to big. We are a small company and for us the cost dosent add up.  We would like to be able to use the API at a less cost, and also the poossibilty to have contracts expire and renew them

**What problems is Contractbook solving and how is that benefiting you?**

It is solving problems with collecting signatures, and by digitalising the whole process, saving us a lot of time dealing with papir and manual labour, which would normally be time consuming

**Official Response from Kate Erwin:**

> Thanks so much for your feedback, Nicolai! Glad you're seeing success with Contractbook! Relaying this to our team.

  ### 27. I really enjoy working with Vontractbook

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tansu K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2023

**What do you like best about Contractbook?**

I find the fact that no matter the request I have the employees have always been extremely helpful and find ways to make it work.

**What do you dislike about Contractbook?**

Writing the contracts can sometimes be challenging.

**What problems is Contractbook solving and how is that benefiting you?**

We have all our contracts created and signed through contractbook . This gives us the chance to have a clear overview of all our contracts and have them in one place.

**Official Response from Kate Erwin:**

> Thanks so much for your feedback! Will make sure to share this with our team. We're delighted to hear that our team has been so helpful to you!

  ### 28. ContractBook review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ewa K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Contractbook?**

That is pretty straight-forward and easy to use

**What do you dislike about Contractbook?**

That certains features and setting are taken/changed without a notofication or any information

**What problems is Contractbook solving and how is that benefiting you?**

Contractbook helps with managing our contracts

**Official Response from Kate Erwin:**

> Thanks so much for your feedback! We'll relay it to our team and work on improving our communications about any updates to our product.

  ### 29. Best-in-class contract management system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Søren Harbo M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about Contractbook?**

I've used Contractbook in several companies of different sizes and industries and it's been my favorite tool to handle e-signature and contracts for years. The user experience is very good. I'm in particular a big fan of the template options and the ability to quickly share updated templates to the team. Additionally, the tech stack integration options are important for scalability and to fit into our infrastructure.

**What do you dislike about Contractbook?**

I don't have any experience that comes to mind. All software tools can - and are constantly - improved, and that goes for Contractbook as well. Perhaps even more integrations to related tools on the tech stack could be helpful.

**What problems is Contractbook solving and how is that benefiting you?**

Contractbook solves our need for a fast and easy signature in both our sales and operations team. I've never had any issues with our customers going through this process - neither at current or past companies. Which indicates that the tool and end-user experience are working.

**Official Response from Kate Erwin:**

> Thanks so much for sharing your feedback! We'll make sure to relay this to our team, especially the piece about adding more integrations. Integrations are central to automating your contract lifecycle so we totally get it :)

  ### 30. Easy to use and the team loves it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2023

**What do you like best about Contractbook?**

All of our contracts in one place and an easy way to track their status

**What do you dislike about Contractbook?**

there isn't really a lot of visual options to make the contracts beautiful if that matters to you

**What problems is Contractbook solving and how is that benefiting you?**

We use CB for all customer and partner contracts and mostly its because we're multicountry and with lots of team members, we can ensure one template, one place to for all contracts and they're followed up on

**Official Response from Kate Erwin:**

> Thanks so much for your feedback! I'll share this with the wider team so we can work on improving our software.

  ### 31. Flexible Software - Easy Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arlit G. | Entrepreneurial Restructuring, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Contractbook?**

Its very flexible to business needs and especially helpful for automated sales contracts. We use it in combination with hubspot.

**What do you dislike about Contractbook?**

You often need help from support to configure things that are not available fo users.

**What problems is Contractbook solving and how is that benefiting you?**

automated contract management

**Official Response from Kate Erwin:**

> Thanks so much for this feedback, Arlit! We're glad you find the software flexible and easy to use and will forward this feedback to our team!

  ### 32. Amazing customer / implementation support!! Shoutout to William!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about Contractbook?**

Easy to use automations from and to HubSpot

Really unparalleled onboarding/ implementation support (worked closely with William from the ContractBook team)

**What do you dislike about Contractbook?**

Takes a bit of time to get onboarded, but otherwise nothing negative atm

**What problems is Contractbook solving and how is that benefiting you?**

Automating and managing contracts from Sales to Renewals

  ### 33. Great user experience and design.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Contractbook?**

It's is easy to get started and you can quickly see that it is designed by people who know what they are doing.

**What do you dislike about Contractbook?**

The current pricing is in the high end, but you get what you pay for.

**What problems is Contractbook solving and how is that benefiting you?**

It makes sending an administrating our contracts easy.

  ### 34. Easy peasy lemon squeezy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pamela M. | Talent Program Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Contractbook?**

I love that Contractbook is so user-friendly! I love that you can have folders to easily organize all of your documents. Visual design is appealing, and I love how organized the layout is.

**What do you dislike about Contractbook?**

There are no dislikes that I can think of.

**What problems is Contractbook solving and how is that benefiting you?**

Quick, easy, and efficient creation and delivery of contracts. Also, I love the options that you can give the receiving party to sign off.

**Official Response from Kate Erwin:**

> Thanks so much for your feedback, Pamela! We're so delighted to hear you're loving Contractbook. If you ever run into any issues, certainly let us know and we'll get it sorted out :)

  ### 35. Great software for automating contracts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2022

**What do you like best about Contractbook?**

Templates - they help me save time on drafting contracts. When I need some one-time changes for particular contracts, the text edit option is great. The speed with which the prospect can sign the contract is just incredible.

**What do you dislike about Contractbook?**

I really don't know how often and when does the prospect receives the reminder to sign the contract if they haven't done so yet.

**What problems is Contractbook solving and how is that benefiting you?**

Printing / PDFing the contracts, sending them back and forth over emails. This saves time and brings peace of mind

  ### 36. Simple and great Customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason P. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2022

**What do you like best about Contractbook?**

Simplicity and user experience. I have been using it for almost 18 months and no issues, even better now that the recipient can wet sign. Easy to edit on the go ... Liket the history tracking

**What do you dislike about Contractbook?**

Would like a template or snippet for the cover letter, but I just have one in another doc and copy and paste. Nothing really as I love the product, it has saved me hours and the fact all are stored in one place is great.

**What problems is Contractbook solving and how is that benefiting you?**

Stored in one place is great. Consistency for all contracts, order forms and NDA's. Looks more professional than a pdf when dealing with large clients.Good to capture all T&C's in one place

  ### 37. The easiest online contract tool I've experienced

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel W. | Business Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about Contractbook?**

It is intuitive to use, both for managers and legal teams. Setting up contract templates so sales etc. can make their own contracts is amazing

**What do you dislike about Contractbook?**

The fields created when using templates to make contracts can be a little bit annoying to work with as you can't make bullets etc.

**What problems is Contractbook solving and how is that benefiting you?**

Sending out contracts is — thankfully — an increasingly frequent occurrence for us and using Contractbook makes it so much easier

**Official Response from Kate Erwin:**

> Thanks so much for your feedback! Delighted to hear you're enjoying your experience with Contractbook, and I'll get that feedback on the templates sent to our Product Team.

  ### 38. Easy to use tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about Contractbook?**

Easy to use tool, fast signing process, some good templates.

**What do you dislike about Contractbook?**

The pricing, especially now with the increase, is only in Danish at the beginning.

**What problems is Contractbook solving and how is that benefiting you?**

Fast signing process of contracts, place to store contracts.

  ### 39. Super easy, efficient, scalable agreements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike T. | Client Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2022

**What do you like best about Contractbook?**

Contractbook makes life easier, ensures consistency across teams and gets contracts signed quicker. It's a tool that really helps with day-to-day life for me as a Client Success Manager. Having visibility over when my clients having viewed the contract, re-sending directly if needed, making changes, and getting contracts back, everything is intuitive and really easy.

**What do you dislike about Contractbook?**

Nothing to report really, it functions as I'd like it too 🙌

**What problems is Contractbook solving and how is that benefiting you?**

Time-saving, getting contracts in the right hands, ensuring an easy way of signing, making workflow easier. Best solution I've come across in this space. Helps make sure we get revenue through quickly by firming up agreements easily.

  ### 40. Extremely useful software. Hard to get used to it, but when you do, saves you a lot of time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Contractbook?**

You have all in one place. Drafts/negotiations/reminders/storage of contracts

**What do you dislike about Contractbook?**

Steep learning curve.

Negotiating & commenting might be made a bit better. It's a bight hard to negotiate when you have a remark on a larger portion of a text or a whole paragraph.

**What problems is Contractbook solving and how is that benefiting you?**

Many of them, but the most important one is taking care of contract expirations I would say. These reminder tasks are a great thing

**Official Response from Lukas Lukosevicius:**

> Thanks for your review! It's great to hear that you're making use of reminder tasks to stay on top of your contracts. 

We're working on improving our commenting/negotiation features and would love to chat about your experience. If you're available, please reach out to Nikita (nsh@contractbook.dk).

Thank you again for taking the time to leave us feedback, we really appreciate it! 

  ### 41. The perfect software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Contractbook?**

Ease of use. Document safety. Professional setup. My clients seem to like it and its easy to sent out contracts.

**What do you dislike about Contractbook?**

Hm. There is nothing that I can think of.

**What problems is Contractbook solving and how is that benefiting you?**

Making contracts with my clients and getting legally binding signatures. And a safe place for all my contracts.

**Official Response from Kate Erwin:**

> What a wonderful thing to say! Thank you so much for your feedback. We'll make sure to share it with our team. And if you ever do run into any issues, don't hesitate to reach out!

  ### 42. Making it simple and easy to onboard new partners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trine Zafina S. | Chairwoman, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2021

**What do you like best about Contractbook?**

With Contractbook I have a simple and easy-to-use tool to onboard new partners and to handle and sign contracts in my business. 

The system is very intuitive, and it has all functions necessary to quickly and efficiently handle documents, attachments and get validated signatures.

Contractbook has the best and most friendly customer service. If you are in need of help, there is always someone who can quickly assist you. 

I give my best recommendations!

**What do you dislike about Contractbook?**

I do not have any dislikes. I thought hard, but I have nothing bad to say.

**Recommendations to others considering Contractbook:**

If you have contracts to sign and work to get done, Contractbook is the handiest tool to use. It will save you time and make contract-signing a simple and easy task.

**What problems is Contractbook solving and how is that benefiting you?**

Onboarding of new partners and business relationships. Simply all contracts for my business.

  ### 43. Game changer from contracts to automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adir B. | Vice President of Sales and Founding Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about Contractbook?**

Contractbook is a game-changer in the industry. It enabled us to create more flexible contracts that reduce the time of searching data after the contract is signed and more.
The main thing I'm incredibly excited about is the level of integrations they offer. We've completed automated the contract process in our company - from moving the deal to contract sent to execution and after once the CS is onboarding it- not just a plain old contract.

**What do you dislike about Contractbook?**

The one thing they need to improve is multi signatures on page- it's my understanding they are working it..
The rest is just great!

**What problems is Contractbook solving and how is that benefiting you?**

A few problems-  
contracts alignment
Automation of contracts - how fast we can send them to clients
Completing the cycle- by triggering action items  when the contract is signed
Contract dynamic search

  ### 44. Super flexible and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mikkel Leffers S. | Business and Data Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2021

**What do you like best about Contractbook?**

A lot of templates, automation and local signatures for Scandinavian markers - NemID, BankID etc.

**What do you dislike about Contractbook?**

I'm a very satisfied customer. Nothing I dislike

**Recommendations to others considering Contractbook:**

Just do it

**What problems is Contractbook solving and how is that benefiting you?**

Time, time and time. We spend a ot less time on contract management

  ### 45. Fantastic ease-of-use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Magnus Stawicki B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2021

**What do you like best about Contractbook?**

The fact that we can both sign single documents and have our contract flow the same place. The entire flow works seamlessly and the receivers immidiately understand and respond to our signature requests. ContractBook adds a layer of professionality to our business which is crucial to our continuous dialogue with our stakeholders.

**What do you dislike about Contractbook?**

All good for our purposes at the moment.

**Recommendations to others considering Contractbook:**

ContractBook is an excellent platform for handling all your formal agreements and documents with your stakeholders. The flow and the easy-of-use make it easy to upload and sign your single documents and further help you with the complete contract cycle. I can highly recommend ContractBook as your modern contract tool that nobody wants to live without.

**What problems is Contractbook solving and how is that benefiting you?**

Both the handling of single documents and handling our contract flow in the same place.  Furthermore, ContractBook gives us a nice and easy overview of our contracts with our stakeholders. A great one-stop-solution!

  ### 46. Excellent contract management software with easy automation for scaling operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2021

**What do you like best about Contractbook?**

The straightforward automation options with the Zapier integration. We've been able to issue a large number of individualized legal documents based on input sourced through third-party platforms and hold all signees and stakeholders informed throughout the entire process.

**What do you dislike about Contractbook?**

It would be great if the Zapier integration would allow for even more sophisticated automation, e.g. discerning between who has signed a contract, what contract has been signed, etc.

**What problems is Contractbook solving and how is that benefiting you?**

Contract creation, sharing, issuance and signing at scale.

  ### 47. Well-designed easy-to-use tool for signing documents

**Rating:** 4.0/5.0 stars

**Reviewed by:** Peter L. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2021

**What do you like best about Contractbook?**

The interface and design is nice. It's very simple and intuitive. And, of course, it's really easy to get signatures digitally.

**What do you dislike about Contractbook?**

It is not possible to bulk export documents.

**What problems is Contractbook solving and how is that benefiting you?**

Instead of getting signatures with an actual pen on paper, like you used to, this way you save a lot of time and hassle - and will probably get your signature faster.

**Official Response from Lukas Lukosevicius:**

> Thanks for your review, Peter! 

Glad to hear you liked the interface and design of our product. We are always looking for ways to improve the user experience, will take note of the bulk export feature!

  ### 48. Great contract management tool with amazing customer support!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about Contractbook?**

The customer support is great. If you have questions, they spend a lot of time explaining the functionalities and try to solve your problems asap. You never have to wait for a long time to get help.

**What do you dislike about Contractbook?**

It's pretty expensive, especially if you need more seats or features like automations. So it might not be suitable for startups or smaller SMBs. There are other tools with similar features that are cheaper.

**What problems is Contractbook solving and how is that benefiting you?**

eSignature, Automatically creating NDAs, Freelancer Contracts, etc., and properly archiving them.

  ### 49. Works great to send and sign contracts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philip R. | CEO & Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about Contractbook?**

Contractbook has an extensive library of contracts to use

**What do you dislike about Contractbook?**

Want to access a bigger library of contracts to use

**Recommendations to others considering Contractbook:**

The free plan is great to get started with Contractbook. Send and sign contracts in a few minutes.

**What problems is Contractbook solving and how is that benefiting you?**

Send and sign contracts with employees

  ### 50. Super contract platform!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2021

**What do you like best about Contractbook?**

The platform is user-friendly and ensures fast and smooth processing of contracts. In addition, it ensures better ecological footing

**What do you dislike about Contractbook?**

There could be a little more focus on customers outside their 'normal market'. For example, an integration of Itsme in Belgium would be a nice addition to the signing possibilities.

**What problems is Contractbook solving and how is that benefiting you?**

We now work more smoothly and quickly in terms of contracts. Before, it often took a long time because we had to send the originals by mail, and then the other party had to send it back as well. Now we work completely digitally, which means that some contracts can be signed in as little as 5 minutes.


## Contractbook Discussions
  - [How do I use a Contractbook?](https://www.g2.com/discussions/how-do-i-use-a-contractbook)
  - [How much is Contractbook?](https://www.g2.com/discussions/how-much-is-contractbook)
  - [Is Contractbook safe?](https://www.g2.com/discussions/is-contractbook-safe)
  - [What does Contractbook do?](https://www.g2.com/discussions/what-does-contractbook-do)

- [View Contractbook pricing details and edition comparison](https://www.g2.com/products/contractbook/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+04%3A59%3A31+-0500&secure%5Bsession_id%5D=3497fbde-4173-480d-bbee-97b1ac4db060&secure%5Btoken%5D=9ba0ed07c0ae49afd4a8c845452d6949c30faf8f7bbab208601bc806d716ff40&format=llm_user)

## Contractbook Features
**Signature Process**
- Document Signing
- Reminders and Expirations
- Sign-In Process
- Mobile Signatures
- Signature Workflow
- Bulk Digital Signatures 
- Reporting
- Signature Document Creation

**Contract Management Platform Features**
- Contract Creation
- Contract Templates
- Contract Editing
- Contract Attachments
- Contract Collaboration
- Approval Process
- Notifications & Reminders
- Contract Database
- Integrations / APIs
- Reporting & Dashboards

**Contract Creation & Management**
- Contract Creation
- Contract Templates
- Contract Editing
- Contract Attachments

**Functionality**
- Ease Of Integration
- API Call Speed
- Breadth Of Functionality

**Collaboration**
- Contract Collaboration
- Approval Process

**Support**
- Professional Support
- Community Support
- Documentation

**Generative AI**
- AI Text Summarization

**Other Platform Features**
- Notifications & Reminders
- Contract Database
- Integrations / APIs
- E-Signature

**Agentic AI - Contract Management**
- Autonomous Task Execution

**Agentic AI - E-Signature**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security and Scalability**
- Regulatory Compliance
- Signature History and Audit
- Enterprise Scalability

**Generative AI**
- AI Text Summarization

**Platform**
- Custom Branding
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Integration APIs

**Agentic AI - Contract Lifecycle Management (CLM)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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