Console Cloud Reviews & Product Details

The workflows in console cloud are definitely a very useful tool. They streamline the process for items such as arrears & vacate especially. When used correctly by all staff it ensures that any staff member in the office can easily and accurately determine the exact stage of any process. The automation saves heaps of time too- which is NEVER a bad thing. Review collected by and hosted on G2.com.

Maintenace- it needs a bit more work done to it to include a bit more automation however as a basic maintenance management system is does ok. Coming from a much more heavily automated maitenance system has made the transition a little more difficult however we can see that Console Cloud is making progressive steps in that area. Review collected by and hosted on G2.com.

Cloud has been an easy transfer for us with so many daily tasks saving features.

Life is so much easier with the Workflow for cutting down the time to create Routine Inspection notices and bookings.

For staff who need to work from home due to Covid issues, it is a breeze with Console Cloud.

Mid & End of Month processes is totally simplified. Review collected by and hosted on G2.com.

Workflow with rent arrears could be made so much more efficient with being able to view tenant files simultaneously as creating and sending breach notices.

When attaching documents relating to the same issue, whether it be maintenance or any ongoing reasons about the one subject, it would be easier to be able to attach/download a file that we could add every email or correspondence relating to the same issue in one file, instead of having to search through documents and finding 10 items that relate to the same thing, especially with maintenance that would have photo's of what is happening. Review collected by and hosted on G2.com.

* You can use/access this anywhere in the world

* Easy trust accounting with a bit of risk mitigation built-in

* Workflows keep you accountable and remove the risk of error

* Integration of my favorite things to help me work smarter

* My fave - CMP, which is the maintenance side, is the bomb. That keeps everyone (tenant, owner, trade, and agency) all accountable Review collected by and hosted on G2.com.

There is not really anything to dislike. With all systems, when you know what you are doing, you fly. I have ideas for improvement, but it works really well for me. Review collected by and hosted on G2.com.

It's easy to use, with all the functions needed, and it keeps improving itself. Review collected by and hosted on G2.com.

Tenant transactions should be the same as the owner's, easy to read online, no need to download every time. Some of my owners can't register owner portal, don't know why. Review collected by and hosted on G2.com.

I like using Console very much. It allows me to be able to keep track of all of the essential aspects of being a property manager, including being able to save compliancy information, and also it sends reminders for when something is due for renewal, it is easy to use. It often is updated with new great features that are never too hard to learn how to use. If it is challenging, the team from Console are right there to guide you through with the support chat and the training videos. Review collected by and hosted on G2.com.

I feel that console is wonderful for many aspects; however the software could provide further reassurance regarding saving documents by adding a feature to save forms to the Cloud in case of a system outage. Review collected by and hosted on G2.com.

It is much easier to navigate than other PM software programs I have used. Features like invoices, arrears, lease renewals etc are so easy to access, follow and use. Review collected by and hosted on G2.com.

If a property is sold the system does not update the new owner's details so if a routine inspection is carried out after settlement occurs it still comes up under old owner's name. Console help advised you have to create a new inspection, copy comments & transfer photos to the new report. Too time consuming & needs to be updated. Review collected by and hosted on G2.com.

We've been using Console Cloud for a couple months and overall have found it fantastic. The knowledge base & feedback features are very helpful! The merge into Console Cloud was pretty seamless from another software system and we were kept updated throughout the way. The communication and service provided by the team is great and Brooke was absolutely fantastic to deal with, always on the ball and very helpful - thanks Brooke! Review collected by and hosted on G2.com.

There are some more developments/upgrades to be made, however these are in progress and looking forward to them being released. The statements need some upgrading with flexibility to send when you want & if consolidated or not for multi-owners. More work aroudn withholds - can manually choose to process a bill even if a withhold on. Not being abel to see tenant ledgers in transactions - have to downlaod full ledger Review collected by and hosted on G2.com.

Being cloud-based makes the program fantastic for team members working from home and/or the office. It is live and updates instant, which is fantastic. There is online support available most times during business hours. Can support both task-based and individual pm portfolios. Review collected by and hosted on G2.com.

There are only a few little things that could be improved to make day to day tasks more time effective but nothing major. If our office has every experienced problems the tech team have been able to assist from the back office. It would be great if they had someone that was able to assist with the trust accounting questions etc for when we are audited and need particular reports etc. Review collected by and hosted on G2.com.

Automation for a lot of features of the job, including rent arrears reminders, inspection reminders, sending recurring rent invoices, inspections and much more. Review collected by and hosted on G2.com.

Having automated invoice arrears function would greatly aid the ease of use of this fantastic platform. Also when rent prices increase, having this data captured and flowed to all other files attached would alleviate missing out on collection of fees appropriately. Review collected by and hosted on G2.com.

The Support team are really helpful and are always happy to talk through any issues (or can jump onto your pc if it gets too hard). Despite myself making some huge blunders they have always got me through. They are very patient! Review collected by and hosted on G2.com.

There are just too many steps for entering invoices and processing payments. It would be great if it could all be on one screen and flow through naturally. It is a bit dis-jointed the way it is. Review collected by and hosted on G2.com.