BriteCore Reviews & Product Details

The system is cloud-based so backup and system maintenance is handled by BriteCore, not by the client. Also, the system is continually being updated and improved. There is no constant "version upgrading" necessary. Last, BriteCore's suite includes all the tools we need to run our P&C insurance business: policy management, quoting and rating, printing, billing, claims management, web portal, mobile app, etc. Review collected by and hosted on G2.com.

Sometimes BriteCore's non-critical support tickets take longer than expected to be addressed. Generally, the critical tickets are handled relatively quickly. Review collected by and hosted on G2.com.

The web based functionality hosted in the cloud provides our company the means to operate outside the box. Being able to grant access to auditors, regulators and reinsurance partners to our system is extremely beneficial toward the overall process of how our company performs. The system provides a tremendously high level of disaster recovery benefit which has provided the opportunity to create a disaster recovery plan that will allow our company to be up and running within a matter of minutes in the event something would occur to our office. The user friendliness of BriteCore is such that minimal computer skills are necessary for users to be able to appropriately be a skillful user. Review collected by and hosted on G2.com.

Very little about the system, from my perspective, is disliked. If there is any element of the system that can use some enhancement that would be the tracking of reinsurance claims from a reserving and recovery standpoint. Review collected by and hosted on G2.com.

We have been a client of Britecore for about 13 years. The software is great because you have everything in one platform: policy management, claims management, reports and agent quoting. It is a cloud based system, so it is accessible at any time. One of the best things is they are constantly innovating and those innovations are accessible to the Briteocre community. They have great customer support. Review collected by and hosted on G2.com.

There isn't anything that I dislike about Britecore. They have served us well over the last 13 years Review collected by and hosted on G2.com.

Ease of use. Onboarding a new user for the carrier & an agency/producer. Easy to navigate. Agent experience for quoting and application submission. Search feature for contact information, policy, claims. The ability to integrate with many partner vendors. The BriteCore community of peers. The cloud based solution provides the ability to access 24/7 anywhere by the carrier and agents securely. Implementation of the lines builder was efficient and met the product and company needs. Review collected by and hosted on G2.com.

Reporting functionality needs improvement. I see an initiative to work on this. Reinsurance tracking in the system with claims, premium, loss and lae recovery. Review collected by and hosted on G2.com.

We value the real-time reports we use and those available to our agencies. You can easily monitor your company's book of business, growth, production, commissions and losses. The integrations we have implemented are true time savers such as a printing/mailing vendor and inspections. The team we work with is outstanding and very knowledgeable. During our implementation, they worked extremely hard to make sure everything was setup the way we requested. Review collected by and hosted on G2.com.

There really is no down side to Britecore but it is necessary to learn Quickbooks on-line. Review collected by and hosted on G2.com.

With BriteCore being cloud based, it provides our company with the ability to work in the office and remotely. The system is very user friendly and easy to navigate. The ability to integrate with other vendors is very efficient and allows our company to continue to change and grow to meet our policyholder needs. Review collected by and hosted on G2.com.

BriteCore has played an important role for our company's success since our launch and as long as it continues with enhancements, I have no complaints. Review collected by and hosted on G2.com.

Before BriteCore we were doing all the billing manually and it would take a full day just for that. Now we come in every morning and it automatically prints them off and has to fold and mail them. There is always someone that if we have a problem we can usually fix it in a day or 2. Review collected by and hosted on G2.com.

We have only been using BriteCore for a little over a year. So far, the only dislike we have with Britecore, is that we can not use it when the internet is down. But that's not britecore fault on that Review collected by and hosted on G2.com.

BriteCore has allowed our company the ability to adapt to constant change by staying current with industry and regulation updates along with providing our policyholders with real time information and access to new product offerings. Review collected by and hosted on G2.com.

I wish that we would have turned this product on sooner. Review collected by and hosted on G2.com.

We are able to process policy applications, payments, and claims more efficiently than our legacy system. Review collected by and hosted on G2.com.

Wish that CAT and ML XOL reinsurance recoveries were automatically calculated but understand that each customer has a different reinsurance structure so it would be difficult as reinsurance is not one size fits all. Review collected by and hosted on G2.com.

Ease of use and integration, excellent features. Review collected by and hosted on G2.com.

Dislike is a strong word and not applicable. While Customer support is generally favorable, occasionally a ticket is delayed. Review collected by and hosted on G2.com.