# OneShield Claims Reviews **Vendor:** OneShield **Category:** [Insurance Claims Management Software](https://www.g2.com/categories/insurance-claims-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 19 ## About OneShield Claims OneShield provides browser-based solutions to automate the sales and service of insurance products for Personal, Commercial and Specialty lines. ## OneShield Claims Reviews ### 1. Robust automating solution for every step of claim lifecycle! **Rating:** 4.0/5.0 stars **Reviewed by:** Anirudh K. | SDE-II, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about OneShield Claims?** It supports multiple LOBs and gives you the flexibility of deploying in an on-premise environment for legacy data or moving to the cloud as well, very efficiently handling different sorts of business requirements. It makes the claim process pretty easy to accommodate with customizable business rules and workflows, making it fit for everyone and all kinds of businesses. **What do you dislike about OneShield Claims?** The software is mostly fit for fulfilling several kinds of purposes. However, the price point and billing don't justify the product fully. Also, they should focus a bit more on the UI/UX side and constantly look for some kinds of weaknesses in the system and keep on improving the product constantly and rigorously. **Recommendations to others considering OneShield Claims:** This tool helps in incident creation, claims management, workflow creation and a lot more, lot easier and has several other benefits. So, one can definitely consider this tool. **What problems is OneShield Claims solving and how is that benefiting you?** There had been some false claims for some time that try to misuse the system and cause loss to the business over time. In most of the scenarios, it gets really difficult to manage the claims and determine which ones need the real attention and to segregate the right ones from the wrong ones. This tool helps in making life easier by letting one mention the specific needs to organize claims and with amazing incident management and automated claim assignment, giving us the luxury of running and working on the project smoothly. ### 2. One stop solution for insurance provider needs **Rating:** 4.0/5.0 stars **Reviewed by:** Parasuram V. | Associate Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about OneShield Claims?** Oneshield solutions provide on time solutions for all the insurance needs. The time they say is the amount of time that they take. As a client timely delivery is very important and they make sure that they provide solutions on time for all of the customer's queries. Their solutions are designed in a way that they are customised to each and every client which is to say they take each client's problem separately and provide solution that is unique to each and every client. Another thing that I really appreciate about Oneshield claims is the customer support that they provide. They make sure that any questions or queries that a customer has regarding the solution or during the entire process with them, they resolve it in a timely manner. As a customer you will always feel involved in the decision making process and they make us feel like we are very important to them. **What do you dislike about OneShield Claims?** The only thing that I feel amiss is the price point of OneShield solutions. It is comparetively costlier than the competitors. It would have been very helpful if there was some kind of lite or basic plan for new clients with minimum services so that small businesses could try it out before they buy the entire package. In that way it would have helped them to know what all features are there and whether this is a right choice for the customer. However compared to the competitors OneShield solutions provide way better customer service experience which makes the premium price tag completely worthwhile. The service that they provide is way better compared to others still if for a little cheaper rate they had given a lite edition for trial it would have seriously helped new customers have a good try of their solution before deciding whether this solution that they are getting is a good fit for them or not. **What problems is OneShield Claims solving and how is that benefiting you?** The project that I was working on had some performance issues with the help of Oneshield solutions, the main problem that I solved was increasing the performance in other words decreasing the time in which I was able to produce results. With Onesshield solutions the time by which the result was able to be achieved decreased by a lot. This decrease in time meant that the productivity increased by a lot. Since productivity and revenue have a direct correlation with each other, this increase in the productivity naturally meant a increase in the revenue. So their solutions made sure that both time was saved a lot and also made sure that revenue increased many times compared to before when solutions made by Oneshield was not used. ### 3. Great product developed on the latest technology **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek s. | Software development engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about OneShield Claims?** The thing that I find most helpful with OneShield is the regular webinars that they conduct and the knowledge hub that they have. I am easily able to manage billing, claims, and product rating **What do you dislike about OneShield Claims?** As of now, I do not have any significant dislike with OneShield. The software is technologically sound which allows me to always stay ahead of my competitors. I hope it stays this way **Recommendations to others considering OneShield Claims:** Very good software with excellent support team and materials **What problems is OneShield Claims solving and how is that benefiting you?** I am able to get insightful and decisive business insights. The smart analytics feature also is very useful for me and is one of the major benefits for me with Onshield ### 4. Build around a workflow engine which is easily scalable **Rating:** 4.0/5.0 stars **Reviewed by:** Himanshu D. | M, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about OneShield Claims?** What I liked the most is it's build on Meta Data based application development environment for letting me know how my web browser renders and analysing my workflow operations. **What do you dislike about OneShield Claims?** Oneshield should also provide webinars and videos on the activities of the software. Should work more on policy management sometimes the billing and claims aren't that accurate and mature. **Recommendations to others considering OneShield Claims:** If any institutions wants to legitimately work in there policy claims with cloud automated method then definitely use oneshield software. **What problems is OneShield Claims solving and how is that benefiting you?** One shields helps me in reducing the operational cost. It helps me in solving the claims pricing for the people. By making insurance claims easy for and used legitimately. ### 5. Easy business program and customer communication **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmed A. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about OneShield Claims?** Easy to use program is considered one of the easiest programs and the availability of all the tools of success of communicating with employees and customers and sharing files it is really wonderful and easy and simple **What do you dislike about OneShield Claims?** There's nothing I don't really like. But it's easy. That the program be converted to mobile application to facilitate the work from any time And save money Connect with customers **Recommendations to others considering OneShield Claims:** Easy to deal with and there are all the tools necessary for your work **What problems is OneShield Claims solving and how is that benefiting you?** Easy to communicate with customers through tax invoices and file sharing Saving time and money through the ease of communication and the speed of performance that the program works with ### 6. Customer Centric Product **Rating:** 5.0/5.0 stars **Reviewed by:** Harshit P. | Software Engineer (IC2), Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about OneShield Claims?** The ease with which the Oneshield allows you to manage claims is phenomenal. It is also intelligent enough to control loss effectively. **What do you dislike about OneShield Claims?** Nothing as such for the product, but their marketing team should work more in promoting this amazing product. **Recommendations to others considering OneShield Claims:** It is an early stage start up but still the vision and fundamentals look very strong to me. Don't be hesitant in using OneShield. **What problems is OneShield Claims solving and how is that benefiting you?** With OneShield I am able to avail claims easily from my organization, as they have automated the process to a large extent. ### 7. Great Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Anjali L. | SPS Associate, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about OneShield Claims?** They provide solution in all sizes, its a good part. **What do you dislike about OneShield Claims?** More flexibility in the plans can be a pro. **What problems is OneShield Claims solving and how is that benefiting you?** Policy management, claims, billing , everything at a single place. So its a better deal overall. ### 8. My review for OneShield Claims! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashwini k. | Senior Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2022 **What do you like best about OneShield Claims?** It is very effective in managing claims with making the process automated and cutting down the unnecessasry steps involved. Great help in dealing with customers by making things digitalised. **What do you dislike about OneShield Claims?** More learning videos and tools can be introduced. **Recommendations to others considering OneShield Claims:** Make the claims super easy with OneShiel Claims. **What problems is OneShield Claims solving and how is that benefiting you?** To submit claims, tracing them and making them digitalised with all data at one go is great feature. ### 9. Technology with automation at its best **Rating:** 5.0/5.0 stars **Reviewed by:** Richa N. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about OneShield Claims?** One shield gives you assurance for easy claim process , it also has AI features to do verification at various steps which makes it more reliable **What do you dislike about OneShield Claims?** There customer care service is something they need to work upon currently. **What problems is OneShield Claims solving and how is that benefiting you?** I have been a user of one shield, there whole process is hassle free. I have taken seminars in my organization to make people aware of its features. ### 10. Help to build go to market plan for new business **Rating:** 4.5/5.0 stars **Reviewed by:** Deepanshu D. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about OneShield Claims?** A simple and effective solution for streamlining managed services tasks. You will receive excellent services and will be able to experience how efficient they have made the claims submission process. **What do you dislike about OneShield Claims?** Nothing comes to mind right now, they have provided a seamless experience throughout the journey. **What problems is OneShield Claims solving and how is that benefiting you?** This platform has made the claims submission smooth and cost-efficient. ### 11. Claims just got easy **Rating:** 5.0/5.0 stars **Reviewed by:** MAYANK S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about OneShield Claims?** - User dashboard, has all the details about your daily activities, recent claims, and most importantly quick actions which you need to take. **What do you dislike about OneShield Claims?** - Until now I haven't got anything, that might be on the downside. **What problems is OneShield Claims solving and how is that benefiting you?** - I am using it for automation of my claims and tracking them all in one place. ### 12. OneShield Claims Review **Rating:** 2.5/5.0 stars **Reviewed by:** Omer F. | Investigations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about OneShield Claims?** Great claims processing procedures and features and easy to use. **What do you dislike about OneShield Claims?** Not applicable. No cons. Did not find any dislikes yet. **Recommendations to others considering OneShield Claims:** N/A **What problems is OneShield Claims solving and how is that benefiting you?** Used it for accounts receivables from insurance companies. ### 13. Easy Claim Review! **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro V. | Care Guide, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about OneShield Claims?** Just awesome! Reviewing claims has never been this easy **What do you dislike about OneShield Claims?** Nothing at all! I enjoyed it from the very first approach **What problems is OneShield Claims solving and how is that benefiting you?** Fast and easy claim review ### 14. Oneshield Claims **Rating:** 5.0/5.0 stars **Reviewed by:** Arumugaraj P. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about OneShield Claims?** This helps to reduce lot of manual efforts. **What do you dislike about OneShield Claims?** Marketing could have been better for it. **What problems is OneShield Claims solving and how is that benefiting you?** Digitalized Insurance rather than manual work. ### 15. Excellent customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about OneShield Claims?** How fast and easy it is to submit a claim. Excellent service **What do you dislike about OneShield Claims?** There is nothing that I dislike about it at the moment. All experiences have been great **What problems is OneShield Claims solving and how is that benefiting you?** Submitting claims ### 16. Good upgrade for business upscale **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about OneShield Claims?** OMS product is continuously evolving with additional functionalities that keep on increasing **What do you dislike about OneShield Claims?** The pricing and update packages are not relevant. **What problems is OneShield Claims solving and how is that benefiting you?** enhance customer relations with better overall efficiencies ### 17. Easiest claims reporting tool to date **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about OneShield Claims?** It helps eliminate extra costs and is pre configured for easy set up. **What do you dislike about OneShield Claims?** Super cloud based but not really anything else **What problems is OneShield Claims solving and how is that benefiting you?** Claims ### 18. Useful service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about OneShield Claims?** Filling claims with ease. All claims are centralized. **What do you dislike about OneShield Claims?** UI could be improved for a better user experience **What problems is OneShield Claims solving and how is that benefiting you?** Streaming claims processes ### 19. Provides solutions for insurers of all sizes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about OneShield Claims?** I like how easy it is to configure and automate with OneShield Claims. I also enjoy the extremely detailed reporting and analysis. It is simple to use yet highly effective. **What do you dislike about OneShield Claims?** There isn't anything I specifically dislike but I believe it is important to know that is pre-configured with built-in rules. I do not have any other complaints. **Recommendations to others considering OneShield Claims:** Consider how OneShield Claims will allow your business to nibble and cost-efficient! **What problems is OneShield Claims solving and how is that benefiting you?** OneShield Claims adds organizational ability and collaborative access to our business. It makes us a lot more productive and overall we feel more efficient. Our business performance has increased. ## OneShield Claims Discussions - [What is OneShield Claims used for?](https://www.g2.com/discussions/what-is-oneshield-claims-used-for) - [View OneShield Claims pricing details and edition comparison](https://www.g2.com/products/oneshield-claims/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+03%3A34%3A48+-0500&secure%5Bsession_id%5D=7e71f6b1-acbd-4ed0-a665-79deacd0fa57&secure%5Btoken%5D=cbefc9beaad61a3378e0ec0c77c8446b3e571c5bb1fd094a68b10bed8965b1f1&format=llm_user) ## OneShield Claims Features **Claims Submission - Insurance Claims Management** - Document Uploads - Online Claims Forms **Claims Processing - Insurance Claims Management** - Automated Workflow Management - Task Assignment - Case Collaboration **Claims Tracking - Insurance Claims Management** - Claim History - Real-Time Claim Tracking **Claims Settlement- Insurance Claims Management** - Automated Claim Settlement - Payment Processing Integration - Claims Settlement Calculator **Risk Management - Insurance Claims Management** - Fraud detection - Risk Scoring **Analytics and reporting - Insurance Claims Management** - Claim Data Insights - Analytics Dashboards ## Top OneShield Claims Alternatives - [Guidewire ClaimCenter](https://www.g2.com/products/guidewire-claimcenter/reviews) - 4.5/5.0 (41 reviews) - [Riskonnect Claims Management](https://www.g2.com/products/riskonnect-claims-management/reviews) - 4.1/5.0 (41 reviews) - [Aclaimant](https://www.g2.com/products/aclaimant/reviews) - 4.9/5.0 (32 reviews)