--- title: Click Reviews meta\_title: 'Click Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 312 reviews by the users' company size, role or industry to find out how Click works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 312 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### Click Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Click to be **easy to use** , appreciating its straightforward setup and problem-free online shopping experience. [(7 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1100710&qs=pros-and-cons#reviews)

Users appreciate the **ease of use and extensive features** of Click, enhancing online shopping and business management. [(4 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1100346&qs=pros-and-cons#reviews)

Users value Click's **user-friendly design** , effective tools, and responsive customer service that enhance team collaboration and efficiency. [(3 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099720&qs=pros-and-cons#reviews)

Users value the **responsive customer service** of Click, ensuring prompt solutions whenever issues arise. [(2 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099571&qs=pros-and-cons#reviews)

Users praise the **exceptional customer support** of Click, appreciating the prompt solutions available 24/7. [(2 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1098326&qs=pros-and-cons#reviews)

Users find the **excessive email spam** from Click overwhelming and prefer a more manageable communication approach. [(2 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099505&qs=pros-and-cons#reviews)

Users find the **poor notifications** overwhelming and distracting, complicating their ability to tailor communication preferences. [(2 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2392830&qs=pros-and-cons#reviews)

Users face **complex setup challenges** with Click, leading to frustration and lengthy adjustments for effective communication. [(2 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2268182&qs=pros-and-cons#reviews)

Users find the **complexity of setup** for Click to be a significant hurdle, especially with integrations. [(1 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1098432&qs=pros-and-cons#reviews)

Users find the **dependency issues** create a cluttered interface, especially during large project management. [(1 mentions)](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2308963&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Click

##### 1. Ease of Use

Users find Click to be **easy to use** , appreciating its straightforward setup and problem-free online shopping experience.
[
See 7 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1100710&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Earlan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Earlan B.")
EB

Earlan B.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Discounts and Seamless Shopping Experience"

What do you like about Click?

I love everything about Click. Their service works well with customers and I enjoy their delivery service, which is alright. They give me a free promo

 ![Krishna J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna J.")
KJ

Krishna J.

Small-Business (50 or fewer emp.)

5.0/5

"Empowering Culture and Impactful Solutions Drive Success"

What do you like about Click?

I like Click’s collaborative culture, fast-paced learning, and focus on building simple, impactful solutions that truly help users.

##### 2. Features

Users appreciate the **ease of use and extensive features** of Click, enhancing online shopping and business management.
[
See 4 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1100346&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Earlan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Earlan B.")
EB

Earlan B.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Discounts and Seamless Shopping Experience"

What do you like about Click?

I love everything about Click. Their service works well with customers and I enjoy their delivery service, which is alright. They give me a free promo

 ![Alisha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alisha R.")
AR

Alisha R.

Mid-Market (51-1000 emp.)

5.0/5

"click up is my most helpful organizational app"

What do you like about Click?

i like the many options and that it is completely customizable

##### 3. Helpful

Users value Click's **user-friendly design** , effective tools, and responsive customer service that enhance team collaboration and efficiency.
[
See 3 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099720&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Krishna J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna J.")
KJ

Krishna J.

Small-Business (50 or fewer emp.)

5.0/5

"Empowering Culture and Impactful Solutions Drive Success"

What do you like about Click?

I like Click’s collaborative culture, fast-paced learning, and focus on building simple, impactful solutions that truly help users.

 ![Craig T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig T.")
CT

Craig T.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Team Management and Easy to Learn"

What do you like about Click?

I was introduced to this product by my marketing vendor and after getting used to the platform i felt that it was super easy to learn and became a sta

##### 4. Customer Service

Users value the **responsive customer service** of Click, ensuring prompt solutions whenever issues arise.
[
See 2 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099571&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"ease just a click away"

What do you like about Click?

its ease of use good customer support frequency of use and many features

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Support and Effective Tools"

What do you like about Click?

I find Click to be a very good website with many tools that help businesses promote and manage products effectively. Their customer service is always

##### 5. Customer Support

Users praise the **exceptional customer support** of Click, appreciating the prompt solutions available 24/7.
[
See 2 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1098326&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"ease just a click away"

What do you like about Click?

its ease of use good customer support frequency of use and many features

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Support and Effective Tools"

What do you like about Click?

I find Click to be a very good website with many tools that help businesses promote and manage products effectively. Their customer service is always

### 5 Cons or Disadvantages of Click

##### 1. Email Spam

Users find the **excessive email spam** from Click overwhelming and prefer a more manageable communication approach.
[
See 2 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1099505&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alisha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alisha R.")
AR

Alisha R.

Mid-Market (51-1000 emp.)

5.0/5

"click up is my most helpful organizational app"

What do you dislike about Click?

i don't like that when a new feature is released, the popups and sales tactics are too pushy

 ![Craig T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig T.")
CT

Craig T.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Team Management and Easy to Learn"

What do you dislike about Click?

Soo many email notifications which can be turned off but it takes a while to get to the level of communication that worked for me.

##### 2. Poor Notifications

Users find the **poor notifications** overwhelming and distracting, complicating their ability to tailor communication preferences.
[
See 2 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2392830&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alisha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alisha R.")
AR

Alisha R.

Mid-Market (51-1000 emp.)

5.0/5

"click up is my most helpful organizational app"

What do you dislike about Click?

i don't like that when a new feature is released, the popups and sales tactics are too pushy

 ![Craig T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig T.")
CT

Craig T.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Team Management and Easy to Learn"

What do you dislike about Click?

Soo many email notifications which can be turned off but it takes a while to get to the level of communication that worked for me.

##### 3. Setup Challenges

Users face **complex setup challenges** with Click, leading to frustration and lengthy adjustments for effective communication.
[
See 2 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2268182&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Craig T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig T.")
CT

Craig T.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Team Management and Easy to Learn"

What do you dislike about Click?

Soo many email notifications which can be turned off but it takes a while to get to the level of communication that worked for me.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"ease just a click away"

What do you dislike about Click?

high pricing and a complex setup required, like integration it can be made simple

##### 4. Complexity

Users find the **complexity of setup** for Click to be a significant hurdle, especially with integrations.
[
See 1 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=1098432&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"ease just a click away"

What do you dislike about Click?

high pricing and a complex setup required, like integration it can be made simple

##### 5. Dependency Issues

Users find the **dependency issues** create a cluttered interface, especially during large project management.
[
See 1 mentions
](https://www.g2.com/products/clickdimensions-click/reviews?filters%5Bsentiment_snippet%5D=2308963&qs=pros-and-cons#reviews)

See Related User Reviews

 ![jefferson m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jefferson m.")
JM

jefferson m.

Mid-Market (51-1000 emp.)

4.0/5

"complete and flexible platform"

What do you dislike about Click?

Occasionally, the interface feels a bit cluttered, particularly when working on large projects that involve many dependencies. I also wish the mobile

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 ![Abrar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abrar S.")
AS

Abrar S.

Small-Business (50 or fewer emp.)

11/3/2023

"Very flawless experience"

5/5

What do you like best about Click?

The user friendly ui that make easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Click?

Nothing like that everything was on point Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

The flawless crm is the most effective tool used still in my experience Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-8812769/official_response/edit)

Thanks Abrar! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

Validated ReviewerIncentivizedSource: G2 invite

CL

Chelsea L.

Marketing Analytics Coordinator

Mid-Market (51-1000 emp.)

11/24/2022

"Powerful Tool, difficult UI/UX"

2.5/5

What do you like best about Click?

Advanced find - it is a powerful tool that is relatively easy to use once you have experience with it. The learning curve can be rather steep but after this time it is a fast and helpful way to track customers and find information needed.

I enjoy the way that search criteria is entered (by specifying line by line what one is searching for). It feels tidy and gives confidence in data received Review collected by and hosted on G2.com.

What do you dislike about Click?

I find that the UI is a little difficult to understand. It looks nice visually, but there are more menus then I think there need to be, making it difficult to find information needed. This creates a less positive user experience. Making something more simple, and having more of the pertinent information in one place would be better Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

I work in marketing analytics, so I tend to use advanced find a lot. Being able to find customers who fit certain personas is incredibly helpful in my work supporting the wider team Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-7422833/official_response/edit)

Thanks Chelsea, we appreciate your review. We’d welcome some 1:1 time to see how we can help, please reach out directly to your CSM or send your contact info to success@clickdimensions.com and we’ll be glad to schedule some time.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/29/2023

"Best application"

4.5/5

What do you like best about Click?

Best integrate with Dynamics CRM. Its easy for use. Review collected by and hosted on G2.com.

What do you dislike about Click?

The support system is not find as good as i am think about it. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

It allows us for used for marketing analytical to make company plan accordingly and achive our company easily. Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-8942602/official_response/edit)

Thank you! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

Validated ReviewerIncentivizedSource: G2 invite

TS

Traci S.

Mid-Market (51-1000 emp.)

2/23/2023

"Improvement our marketing process"

4/5

What do you like best about Click?

ClickDimensions connects easily with our Dynamics 365 system. This allows seamless connections for data across both platforms. We also appreciate the ease of use, especially when managing marketing lists. Review collected by and hosted on G2.com.

What do you dislike about Click?

Some behind-the-scenes data doesn't work as cleanly as we'd like for our reporting tools. We found the form builder to have some outdated technology and would like to see it updated for a more user-friendly experience. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

ClickDimensions has been a solid addition to our email distribution process. We are working on adding more automation to our operations. We have found tracking our interactions to be beneficial to our work. Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-7755268/official_response/edit)

Thanks Traci! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss forms and reporting – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Dillon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dillon F.")
DF

Dillon F.

Digital Designer

Mid-Market (51-1000 emp.)

11/22/2022

"Makes marketing automation easy"

4/5

What do you like best about Click?

Marketing automation is much easier with the ClickDimensions platform. Building a/b tests into more extensive campaigns has been a game changer in understanding our membership analytics. Campaign heat maps also show what buttons and links work better for each send. The ease of use overall allows my team to adapt and create email templates quickly and send them as needed without much training. Review collected by and hosted on G2.com.

What do you dislike about Click?

The Dynamic lists and Static lists can feel a bit outdated. Also, the autosave feature can be more annoying than helpful at times. Sometimes I wish there was a little more customizable UI for specific screens but not a significant deal. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

For sure the main problem ClickDimension is solving currently for my team is Marketing Automation. We send a lot of emails daily and this has lowered the time required to achieve our deadlines. Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-7410935/official_response/edit)

Thanks Dillon! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization.

Current UserValidated ReviewerIncentivizedSource: Seller invite

LO

Lindsay O.

Mid-Market (51-1000 emp.)

2/23/2023

"Click Dimensions Super User"

4/5

What do you like best about Click?

The team at CD is extremely helpful in ensuring the system is set up in a way that will help your business achieve their sales and marketing goals. The ability to customize the solution to best suite the way you operate and build in automatic customer touchpoints is very beneficial. Review collected by and hosted on G2.com.

What do you dislike about Click?

Sometimes the set-up process of dashboards and automation isn't always user-friendly - having more system views and dashboards set-up out of the gate would be helpful. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

Building out better marketing analytic dashboards. Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-7757503/official_response/edit)

Thanks Lindsay! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We'd love to help optimize your use of the dashboards and campaign automation - please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MB

Marcel B.

Marketing and Communications Director

Mid-Market (51-1000 emp.)

11/16/2022

"ClickDimensions is enhancing the use of CRM"

4.5/5

What do you like best about Click?

It enhances CRM use and gives us more possibilities to interact with customers. From targeted newsletters, to surveys. It also forces sales colleagues to clean up data on contacts and accounts, because missing info is showing up. Review collected by and hosted on G2.com.

What do you dislike about Click?

It doesn't work well with all browsers. Sometimes it takes a while before functionality is updated.

It is very annoying that ClickDimensions cannot link an incoming survey or form to the contact it was sent out to. Incoming forms are treated by standard CRM rules that look only at the email address as unique identifier. With multiple accounts using the same email address this is not handled well and automation is screwed up, sending reminders to people that have already sent in a survey. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

Communication with customers and prospects is much easier now. Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-7372446/official_response/edit)

Thanks Marcel! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss forms and surveys further – please feel free to reach out directly to your CSM or contact us at success@clickdimensions.com

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Kristen B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen B.")
KB

Kristen B.

Digital Marketing Specialist

Mid-Market (51-1000 emp.)

11/15/2022

"Falls short on the user experience"

1.5/5

What do you like best about Click?

ClickDimensions integrates well with Microsoft D365 CRM, which our company uses. It has the ability to save templates for campaign automation which makes the setup easier. Review collected by and hosted on G2.com.

What do you dislike about Click?

The overall user experience/backend of ClickDimensions isn't very intuitive and has limits to its functionality. For example, when using lists for a campaign automation, they can only be static lists. Its social media functionality is very cumbersome and time-consuming. The reporting functionality is minimal unless you purchase the add-on intelligent dashboards that give you some visibility. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

ClickDimensions has allowed us to send out emails to segmented lists and set up campaign automations that run to specific groups by using a segmented marketing list. This has allowed us to stay top-of-mind with our leads and nurture them to become contacts. Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-7367876/official_response/edit)

We appreciate your review. Please know that we take all feedback, both positive and negative very seriously. At ClickDimensions we want our customers to leverage our tools to their full potential to drive continual improvement in their marketing results. We’d welcome some 1:1 time to see how we can help, please reach out directly to your CSM or send your contact info to success@clickdimensions.com and we’ll be glad to schedule some time.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Industrial Automation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Industrial Automation")
AI

Verified User in Industrial Automation

Enterprise (\> 1000 emp.)

11/16/2022

"Good small to mid range business solution."

3.5/5

What do you like best about Click?

-Integration with MS Dynamics

-Drag n Drop email editor

-ability to capture form input using pre existing forms

-ability to track web visits using tracking script

-cadence of updates / fixes seems on par with larger solutions Review collected by and hosted on G2.com.

What do you dislike about Click?

- The OOTB form builder seems a bit clunky and limits what can be done with the forms. Form capture may be a better option for enterprises, but it will require developer help.

- There also is no independent document library where we can store docs that need to be attached to emails. There is a library, but it's hidden within the email editor.

- for email automations we cannot use a dynamically generated list of recipients.

- the Cvent event connector only tracks events up to 90 days out. A good number of events are created and begin registration far in advance so this causes event organizers to check the event site for attendee info until they 90 day threshold when that info is pulled into dynamics. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

Since we primarily us MS Dynamics, integrating our email analytics info into dynamics has helped create a better view of customer interactions for the business. Review collected by and hosted on G2.com.

Show More

Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-7375697/official_response/edit)

Thank you! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss how we can improve – please feel free to reach out directly to your Customer Success Manager or contact us at success@clickdimensions.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Gene W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gene W.")
GW

Gene W.

Head of Digital Marketing / Chief Technologist

Marketing and Advertising

Mid-Market (51-1000 emp.)

5/24/2022

"ClickDimensions is the missing marketing piece for Dynamics 365 CRM"

4.5/5

What do you like best about Click?

I personally like that CD has a superb built-in email editor and the dynamic insertion selections for personalization are outstanding - allowing a very rich and robust personalization to any emails, sequences and automations. The automation builder is a bit complex but worth the learning curve and handles everything with precision and all the options you need for marketing. Review collected by and hosted on G2.com.

What do you dislike about Click?

My only dislike that I have found is that you cannot import a list of existing accounts to add all contacts to a marketing list. We have account level reporting that sometimes has a need to email all-hands at an account and there is no easy way to cull from an existing list report from other systems... No workaround that I found so I had to build a desktop macro to pull from a spreadsheet and post into the search field and then add to a pre-made marketing list. Other then this minor issue, the features are enterprise level and superb. Review collected by and hosted on G2.com.

What problems is Click solving and how is that benefiting you?

The automations allows us to nurture leads better and move from one list to another when they engage on anything and setup activities for our sales teams automatically. Review collected by and hosted on G2.com.

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Response from Ross Bateman of Click

[Editedit](https://www.g2.com/survey_responses/click-review-6657821/official_response/edit)

Thanks Gene, we greatly appreciate your feedback!

8/18/2022
Current UserValidated ReviewerIncentivizedSource: Seller invite

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