Cleeng Reviews & Product Details

Cleeng is the all-in-one platform that simplifies subscription management for web and mobile apps, unifying the entire subscriber experience across channels. Our award-winning Subscriber Retention Management® suite helps D2C companies maximize customer lifetime value and drive sustainable growth through flexible, easy-to-integrate solutions. With end-to-end solutions for payments, analytics, and AI-powered support, we're trusted by leading brands including Big Ten Network, ATP Media, TOD (BeIN) and Sinclair Broadcast Group to reduce churn and grow revenues. >> WHY SRM®? SRM® is the all-in-one platform that drives subscription success through every stage of the customer lifecycle. By unifying subscriber management, retention tools, and advanced analytics, SRM® helps D2C businesses optimize every stage of the subscriber journey, driving business growth, and customer satisfaction. >> The SRM® suite includes: Core: A flexible Subscriber Management System that helps digital subscription businesses easily test, optimize, and scale subscription offerings across channels to maximize revenue and lifetime value. Merchant: A Merchant of Record solution that simplifies web payments at scale for a lower fee—managing compliance, fraud, and chargebacks to help digital subscription businesses and expand reach and boost revenue. ChurnIQ: An AI powered subscriber analytics tool that drives revenue growth with unified, predictive insights, helping digital subscription businesses proactively reduce churn and optimize customer lifetime value. Hi5: A multi-channel customer care solution that combines operational excellence and actionable analytics, transforming support interactions across platforms into strategic opportunities for retention and growth.

Seller

Cleeng

Discussions

Cleeng Community

Languages Supported

Arabic, German, Greek, English, French, Italian, Japanese, Korean, Mongolian, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish

Overview by

Kirstin White

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Cleeng Media

Cleeng Demo - Cleeng Integration - Architecture Overview

Get ready to build your ideal subscription platform with a smooth checkout process that makes it super easy for your customers to make purchases. Plus, our self-service customer accounts let users manage their subscriptions and personal info on their own, ensuring an improved overall experience.

Cleeng Demo - Cleeng simplifies offer management

Cleeng makes subscription offer creation incredibly simple by automating the complex processes involved in setting up and managing recurring billing. The entire process can be done directly from the Cleeng dashboard, with just a few streamlined steps.

Offer localizations are easy to set up using Cleeng’s content monetization tool in the Cleeng dashboard. Offer localizations allow you to adjust your content offers for customers in different countries. They are a version of your offer that will be available to customers in a country you specify.

Cleeng Demo - Merchant of Record - Pay Dashboard

A Merchant of Record solution that simplifies web payments at scale for a lower fee—managing compliance, fraud, and chargebacks to help digital subscription businesses and expand reach and boost revenue.

The Integration Hub is a centralized integration platform comprising an extensive library of pre-built connectors and detailed documentation across various third-party services. It helps digital subscription teams deploy and manage integrations with minimal hassle and reduced costs while ensurin...

ChurnIQ Studio is a unique analytics personalization tool built on ChurnIQ, designed to provide your teams with unmatched data flexibility. It enables them to quickly track what truly matters and streamline their data-driven decision-making process. Teams can create personalized, easy-to-use anal...

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Diego M.

2/12/2026

"Simple Integration, But Improvable in Customization"

4/5

What do you like best about Cleeng?

I like that the payment processing is very easy to set up and that the user database is always available and up-to-date. Additionally, I enjoy the ease of integrating payment gateways and new connections with services. You don't need to be a developer to set up most of the services, as the processes are detailed in their documentation in a clear and easy-to-understand manner. The initial setup was simple following the documentation, and everything has worked well. Review collected by and hosted on G2.com.

What do you dislike about Cleeng?

The new functions that are not part of its development can be complicated to set up. The emails sent to clients have limited customization options, and an external paid account is necessary to have all those functions. Review collected by and hosted on G2.com.

CC

Cristian C.

Administrador

Small-Business (50 or fewer emp.)

4/9/2025

"A reliable tool for managing subscriptions and user access."

5/5

What do you like best about Cleeng?

The best thing about Cleeng is its seamless integration with video platforms and its ability to manage entitlements and paywalls efficiently. It offers excellent tools for subscriber analytics and audience engagement. Review collected by and hosted on G2.com.

What do you dislike about Cleeng?

The interface can sometimes feel unintuitive, especially when configuring advanced features. Customization options are somewhat limited unless you're on a higher pricing tier, which may not be ideal for smaller teams or independent creators. Review collected by and hosted on G2.com.

What problems is Cleeng solving and how is that benefiting you?

Cleeng solves the problem of managing user access, subscriptions, and pay-per-view events for video platforms. Without Cleeng, handling entitlements, billing, and content protection would require building a custom solution, which is costly and time-consuming. By using Cleeng, we benefit from a scalable, secure, and ready-to-use platform that improves our customer experience, increases subscriber retention, and reduces the operational burden on our development team. Review collected by and hosted on G2.com.

AP

Alexis P.

Designer

Small-Business (50 or fewer emp.)

12/19/2018

"Great place to put your videos"

5/5

What do you like best about Cleeng?

What I like best about Cleeng is the fact that its platform is simple to use and it is a place that I can place and sell my video content. I think that Cleeng has really helped our media company really have a nice organized place that is best for selling our video content. I think that any company that is looking for a company that can provide them a place to upload their content and host it to sell to consumers , then to look no further.Cleeng is the solution and it has more then helped our company. I think that overall they make one pf the best softwares on the market for video and that we will be a long time customer. Review collected by and hosted on G2.com.

What do you dislike about Cleeng?

I don't think there is anything that I truly dislike about this product. It does everything that we need as far as our video content goes. Review collected by and hosted on G2.com.

Recommendations to others considering Cleeng:

I think that overall Cleeng is heading in the right direction direction. I think that their video management software is one of the best on the market and that this is the right solution for our media production company. I would recommend this product to anyone looking for a place they can sell their video content and a place that will do right by their company. Review collected by and hosted on G2.com.

What problems is Cleeng solving and how is that benefiting you?

The problems that I was able to solve was finding somewhere that could host our vidoes on their services and a place that we could keep our content to put for sale to the consumers. Review collected by and hosted on G2.com.