BackgroundChecks.com Pricing Overview

Free Trial

BackgroundChecks.com Pricing Reviews

(2)
MB
CEO
Small-Business (50 or fewer emp.)
"Critical to Maintaining Quality and Compliance in Caregiver Hiring"
What do you like best about BackgroundChecks.com?

BackgroundChecks.com has proven to be an excellent solution for our business. As we hire several individuals each month, having a clear and reliable understanding of each candidate’s background is essential ... not only for the success of our organization, but also to ensure full compliance with regulatory requirements.

The platform is thorough and offers a wide range of customizable screening options, allowing us to tailor checks to our specific needs. The process itself is straightforward and efficient, with results often available as quickly as the same day.

What truly sets BackgroundChecks.com apart, however, is their customer support. The team is exceptionally responsive and consistently provides timely, helpful assistance.

Overall, it’s a highly dependable product backed by a strong, service-oriented team. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

I’ve been very pleased with the product. While cost is always a consideration, the pricing is fair, competitive, and well aligned with other solutions in the market. Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

Thank you so much for this incredibly thoughtful review. Helping organizations make safe, informed hiring decisions is something we take very seriously, and we're so glad we've been able to do that for you. We truly value your trust and look forward to continuing to be a dependable part of your hiring process. Thank you for your trust in BackgroundChecks.com!

Weh’yee B.
WB
Small-Business (50 or fewer emp.)
"Surprise fee buried in footnotes — poor CX"
What do you like best about BackgroundChecks.com?

The ordering flow is straightforward, self-service, and quick to navigate. It’s easy to choose packages and submit candidate info without back-and-forth. The site feels reliable and professional, and results come through as expected. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

A surprise $98 fee appeared after purchase with disclosure buried in footnotes. When I asked support, I received a templated response pointing back to the fine print. Fees that materially change the price should be surfaced proactively (popup or inline warning before checkout). The lack of transparent pricing erodes trust and makes budgeting harder. Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

Thank you for your feedback, Weh'yee. We understand that pricing transparency is critical, especially when passthrough fees can impact the total cost. These charges are imposed by local government to access court record information and are not set by our business. That said, we recognize the importance of making this information as clear and visible as possible. These potential fees are currently surfaced to customers twice prior to submitting their order. We’re continuing to improve how they’re presented so customers can better anticipate total costs. We appreciate you sharing your experience as it helps us improve.

BackgroundChecks.com Comparisons
Product Avatar Image
BackgroundChecks.com