BackgroundChecks.com Reviews & Provider Details

The ordering flow is straightforward, self-service, and quick to navigate. It’s easy to choose packages and submit candidate info without back-and-forth. The site feels reliable and professional, and results come through as expected. Review collected by and hosted on G2.com.

A surprise $98 fee appeared after purchase with disclosure buried in footnotes. When I asked support, I received a templated response pointing back to the fine print. Fees that materially change the price should be surfaced proactively (popup or inline warning before checkout). The lack of transparent pricing erodes trust and makes budgeting harder. Review collected by and hosted on G2.com.

It's very user friendly, provides various option levels for background checks and the results are very fast Review collected by and hosted on G2.com.

I didn't find anything that I've disliked Review collected by and hosted on G2.com.

ClearChecks is very user friendly and it was a breeze to sign up my applicants for a background check and drug screen. I also like that I can add on searches that I need without buying ones I don't. Customer service and tech support was also quick to respond and resolve my issues. Review collected by and hosted on G2.com.

The drug screening was a bit complicated for my applicant. The website is not clear about which locations have all the testing capabilities and my applicant had to go to two different appointments and call the individual site to confirm. It would have been helpful to have that information already available prior to making the appointment. Review collected by and hosted on G2.com.

What do I like best about ClearChecks? In short, everything. The platform makes it easy for me or my prospective employee to input critical data; the pricing is transparent and clear so you only pay for the checks you need; their content is so helpful to those who hire (uh, most of us?); and their founders will bend over backwards to ensure your success. Review collected by and hosted on G2.com.

Struggling to find a dislike.... There ain't one (yet). Review collected by and hosted on G2.com.

Clearchecks has a very simple platform to use. Prices are fair and up front. Customer support is friendly and very knowlegable. Review collected by and hosted on G2.com.

The only negative thing I can think of is that some of my questions were not intuitively answered on the website. For instance, knowing that you must first order a background check to then be able to see the drug testing options was not clear to me until I spoke to a representative. I did have to reach out to find a few answers. However the service was fantastic when doing so. Review collected by and hosted on G2.com.

ClearChecks is super user friendly - takes just a few seconds to get a background check going. Easy layout. The help staff via chat and email are very quick to respond, friendly and helpful! Review collected by and hosted on G2.com.

Nothing really - sometimes county records take a bit of time, but that is no fault to ClearChecks Review collected by and hosted on G2.com.

Actually was able to call and get a real live person to return my call Review collected by and hosted on G2.com.

Cant think of anything yet as I am a new user Review collected by and hosted on G2.com.

ClearChecks does a thorough research on the background check. Very easy to communicate with the staff there when we wanted to cancel an order, or check on candidate's status. It's a professional top-notch place for employers to get peace of mind. We've been using ClearChecks' service since 3 years ago, and absolutely loving it. Review collected by and hosted on G2.com.

I haven't found any reason to shop around for someone else yet. Review collected by and hosted on G2.com.

Everything about ClearChecks is exeptional! Review collected by and hosted on G2.com.

There is nothing to dislike! The whole process in ordering background reports is great! Review collected by and hosted on G2.com.

We are so impressed with the excellent customer service we've received from ClearCheck. It was so easy to set up our account, and the customer service team has been exceptionally helpful. Review collected by and hosted on G2.com.

We have no complaints so far. Submitting background checks is quick and easy, and any issues are addressed quickly by ClearCheck's team. Review collected by and hosted on G2.com.