BackgroundChecks.com Reviews & Product Details

Streamline employee background checks and drug-testing for any size business Simple Workflow - No more data entry, paper forms, and emails. We automate collecting applicant's data, disclosures, checks, and send you alerts. Secure Data - Stop collecting Social Security Numbers (SSN) & Personal Identifiable Information (PII) on paper, faxes, or email. We secure your data with bank-grade encryption. Transparent Pricing - We keep it simple with no setup fees, no contracts, and only pay per report. Also, ask about our volume discounts. FCRA Compliance - The FCRA law requires employers to follow certain procedures with consent, adverse event notices, and disputes. We've got you covered!

Product Website

Seller

HireRight

Discussions

BackgroundChecks.com Community

Languages Supported

English, French, Spanish

Overview by

Charlie Cafazza

Pricing

Pricing provided by BackgroundChecks.com.

Basic Report

$24.99

View More Pricing Information

BackgroundChecks.com Media

BackgroundChecks.com Demo - BackgroundChecks.com Dashboard

Our dashboard is easy to use & mobile friendly

BackgroundChecks.com Demo - Applicant FCRA Disclosure

We automate all federal FCRA, state, and local (FCHO NYC, SF, etc) disclosures.

BackgroundChecks.com Demo - Applicant Background Check Form

We collect all the information required, and notify you once required checks are complete!

BackgroundChecks.com Demo - Background Check Report

Consolidated background report with visibility into status of checks when clear, in progress, review, or waiting on applicant. Add more checks, send pre-adverse notification, and more...

Background Checks Made Simple

Why choose BackgroundChecks.com?

G2 reviews are authentic and verified.

Here's how.

Matthew B.

CEO

Small-Business (50 or fewer emp.)

3/18/2026

"Critical to Maintaining Quality and Compliance in Caregiver Hiring"

5/5

What do you like best about BackgroundChecks.com?

BackgroundChecks.com has proven to be an excellent solution for our business. As we hire several individuals each month, having a clear and reliable understanding of each candidate’s background is essential ... not only for the success of our organization, but also to ensure full compliance with regulatory requirements.

The platform is thorough and offers a wide range of customizable screening options, allowing us to tailor checks to our specific needs. The process itself is straightforward and efficient, with results often available as quickly as the same day.

What truly sets BackgroundChecks.com apart, however, is their customer support. The team is exceptionally responsive and consistently provides timely, helpful assistance.

Overall, it’s a highly dependable product backed by a strong, service-oriented team. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

I’ve been very pleased with the product. While cost is always a consideration, the pricing is fair, competitive, and well aligned with other solutions in the market. Review collected by and hosted on G2.com.

What problems is BackgroundChecks.com solving and how is that benefiting you?

BackgroundChecks.com provides our organization with the ability to conduct thorough, reliable background screenings on caregivers in a timely manner. This capability is critical to maintaining both the quality of our team and our commitment to safety and compliance.

On multiple occasions, the platform has identified concerns that may not have otherwise surfaced, allowing us to make more informed hiring decisions and avoid potential risks. It has proven to be an invaluable safeguard in our hiring process. Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

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Thank you so much for this incredibly thoughtful review. Helping organizations make safe, informed hiring decisions is something we take very seriously, and we're so glad we've been able to do that for you. We truly value your trust and look forward to continuing to be a dependable part of your hiring process. Thank you for your trust in BackgroundChecks.com!

Weh’yee B.

Small-Business (50 or fewer emp.)

10/15/2025

"Surprise fee buried in footnotes — poor CX"

1.5/5

What do you like best about BackgroundChecks.com?

The ordering flow is straightforward, self-service, and quick to navigate. It’s easy to choose packages and submit candidate info without back-and-forth. The site feels reliable and professional, and results come through as expected. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

A surprise $98 fee appeared after purchase with disclosure buried in footnotes. When I asked support, I received a templated response pointing back to the fine print. Fees that materially change the price should be surfaced proactively (popup or inline warning before checkout). The lack of transparent pricing erodes trust and makes budgeting harder. Review collected by and hosted on G2.com.

Recommendations to others considering BackgroundChecks.com:

Confirm all-in pricing before you buy—ask explicitly about add-ons, pass-through fees, and jurisdictional surcharges. Take screenshots of the checkout flow and footnotes. If transparent pricing is a priority, compare with alternatives; if you proceed here, budget a cushion for unexpected fees. Review collected by and hosted on G2.com.

What problems is BackgroundChecks.com solving and how is that benefiting you?

I used BackgroundChecks.com to run pre-employment screens for compliance and risk reduction. The platform centralizes checks I need in one place and lets me self-serve without a sales call. That said, the overall benefit was undercut by unclear pricing that added friction to the process. Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

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Thank you for your feedback, Weh'yee. We understand that pricing transparency is critical, especially when passthrough fees can impact the total cost. These charges are imposed by local government to access court record information and are not set by our business. That said, we recognize the importance of making this information as clear and visible as possible. These potential fees are currently surfaced to customers twice prior to submitting their order. We’re continuing to improve how they’re presented so customers can better anticipate total costs. We appreciate you sharing your experience as it helps us improve.

Maria L.

Mid-Market (51-1000 emp.)

3/3/2026

"Lightning-Fast Customer Service"

5/5

What do you like best about BackgroundChecks.com?

I like their very quick customer service. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

There is nothing to dislike. Using the system to order a search is very clear and quick. Review collected by and hosted on G2.com.

Recommendations to others considering BackgroundChecks.com:

I highly recommend it. The customer service is exceptional. I still remember the first search I ordered and couldn’t get it up and running. I spoke with a salesperson whose smile I could practically hear over the phone. I know that sounds weird, but it’s true. Review collected by and hosted on G2.com.

What problems is BackgroundChecks.com solving and how is that benefiting you?

I love when I have a problem the team's response is instant and there is no push back. You receive a helpful response and issues are resolved very quickly. Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

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Thank you so much, Maria! The "smile you could hear over the phone" comment is exactly the kind of experience we work hard to create, so knowing it left a lasting impression means everything to us. We're so glad the platform has been easy to navigate and that our team has been there for you when it matters. We truly appreciate your trust in us and look forward to continuing to support you!

Verified User in Civil Engineering

Small-Business (50 or fewer emp.)

2/16/2026

"Quick, Deadline-Saving Volunteer Clearances Service"

5/5

What do you like best about BackgroundChecks.com?

The service provided was limited to obtaining the clearances for our volunteers. The quick response to our needs considering a short deadline was most appreciated. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

Backgroundchecks.com was the secondary provider for this service which when my sign-in problems was resolved, everything went very well. We processed our volunteer check-in through CharityEZ.com, who in turn used Backgroundchecks.com for the clearances search. I had difficulty getting my Log-In to work due to some miscommunication between the CharityEZ.com and me. When resolved I was satisfied and we met our deadline. Review collected by and hosted on G2.com.

Recommendations to others considering BackgroundChecks.com:

We did not use all of their services, but the available services provided seemed to be a complete array of checking that would be beneficial to employers. Review collected by and hosted on G2.com.

What problems is BackgroundChecks.com solving and how is that benefiting you?

We used Backgroiundchecks.com for registering Volunteers for a MATHCOUNTS competition which requires a level 1 check to allow volunteers to interact with middle school students. Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

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Thank you for taking the time to share your experience! Your feedback is valuable to us. We apologize for any inconvenience you faced with the sign-in process and are glad it was resolved satisfactorily. Please know we are always here to support you, ensuring deadlines are met and that your screening process is running smoothly.

Karen W.

Small-Business (50 or fewer emp.)

1/30/2026

"Helpful, Resourceful Support That Connects You to a Real Person"

5/5

What do you like best about BackgroundChecks.com?

Their customer service/chat directs you to an actual person. They are helpful and resourceful. I have so many customer service experiences from requesting reimbursement, employment verification issues, SSN issues, etc. I have been able to resolve every issue with their helpful customer service team. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

They only offer background checks in the USA and we often have team members from other countries, so I have to use another company to fulfill that need. Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

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Thank you for such positive feedback, Karen! We're so happy you continue to have an excellent experience with our team and platform. We appreciate your feedback on international screenings as we are always looking for ways to better support our customers. Thank you for trusting us with your background screening needs!

Mia S.

Small-Business (50 or fewer emp.)

2/9/2026

"Effortless Backend: Easy Ordering and Reviewing"

5/5

What do you like best about BackgroundChecks.com?

How easy the backend is to use. From ordering to reviewing, they make it easy. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

Honestly, there's nothing. I think the website is built out very well and is user-friendly. Review collected by and hosted on G2.com.

Recommendations to others considering BackgroundChecks.com:

It's a great system. It is easy to use and provides the information needed. Review collected by and hosted on G2.com.

What problems is BackgroundChecks.com solving and how is that benefiting you?

It solves our hiring issue. We know they handle all of the background check and we only need to review it. Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

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Thank you for your positive feedback, Mia! We are thrilled to hear that you find our system easy to use and that it's been an overall effortless experience. We appreciate your business and look forward to continuing to provide you with excellent service!

Verified User in Hospitality

Mid-Market (51-1000 emp.)

2/18/2026

"Fast Turnaround and Easy Compliance Maintenance"

5/5

What do you like best about BackgroundChecks.com?

Turnaround time, ease of compliance maintenance Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

I don't believe to know any downsides yet being a new client. Perhaps a smaller upcharge to add just a county search to a basic check. Review collected by and hosted on G2.com.

Recommendations to others considering BackgroundChecks.com:

Make sure you have your paperwork ready to confirm your company identification if you're under a DBA or something a little more nuanced! Super easy once you're onboarded and quick turnaround times. Review collected by and hosted on G2.com.

What problems is BackgroundChecks.com solving and how is that benefiting you?

Super quick response time and makes it easy to remain in compliance. Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

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Thank you for your positive feedback! We understand the importance of maintaining compliance and fast turnaround times when it comes to hiring. We value your feedback and look forward to continuing to support your hiring needs.

Adrienne D.

Small-Business (50 or fewer emp.)

12/26/2025

"Quick, easy and cost effective background checks"

5/5

What do you like best about BackgroundChecks.com?

It's very user friendly, provides various option levels for background checks and the results are very fast Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

I didn't find anything that I've disliked Review collected by and hosted on G2.com.

Recommendations to others considering BackgroundChecks.com:

competative pricing, user friendly and quick results Review collected by and hosted on G2.com.

What problems is BackgroundChecks.com solving and how is that benefiting you?

BackgroundChecks.com help us review a candidates information before we make a final hiring decision. The process is easy and the results come back quick fast which allows us to act immediately upon receiving results. Review collected by and hosted on G2.com.

Response from Charlie Cafazza of BackgroundChecks.com

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We are so happy you enjoyed your experience with us, Adrienne! We strive to bring the best experience to our customers each and every time. We are always available when you need us. Thank you!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/23/2026

"Easy to Use, Fast Results, and Budget-Friendly"

5/5

What do you like best about BackgroundChecks.com?

Easy to use, quick to get results and doesn’t break the bank! Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

Nothing I can think of. I have been happy with them. Review collected by and hosted on G2.com.

Recommendations to others considering BackgroundChecks.com:

This is a great solution for a wide range of background checks. Review collected by and hosted on G2.com.

What problems is BackgroundChecks.com solving and how is that benefiting you?

As president of a summer swim team, it’s important our parents can trust the coaches have been properly vetted to coach their children. Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

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We're so happy to hear you've been pleased with our affordable solutions and that you've chosen us to help maintain the trust of the families you serve. Thank you for sharing your experience!

Verified User in Construction

Small-Business (50 or fewer emp.)

2/5/2026

"Helpful Support, but Emailing Applicants Directly Needs Improvement"

2.5/5

What do you like best about BackgroundChecks.com?

customer service is a little slow but very helpful, once you're in contact with them they resolve the issue effectively and promptly Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

sending email directly to the applicant when I already have a form they signed...employer cannot enter that information Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

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Thank you for your feedback. Happy to hear that our customer support team was helpful in assisting you. We appreciate your perspective on the email-based applicant workflow and will take your feedback into consideration as we continue to refine and enhance our platform.