# Top 10 Clarity Connect Alternatives & Competitors **Average Rating:** 3.8/5 **Total Number of Reviews:** 10 Research alternative solutions to Clarity Connect on G2, with real user reviews on competing tools. Contact Center Software is a widely used technology, and many people are seeking simple, reliable software solutions with auto dialer, speech analytics, and session summary notes. Other important factors to consider when researching alternatives to Clarity Connect include calls and tasks. The best overall Clarity Connect alternative is Talkdesk. Other similar apps like Clarity Connect are Genesys Cloud CX, Ozonetel, 3CX, and Agentforce Service (formerly Salesforce Service Cloud). Clarity Connect alternatives can be found in [Contact Center Software](https://www.g2.com/categories/contact-center) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation). ## Best Paid & Free Alternatives to Clarity Connect - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [Ozonetel](https://www.g2.com/products/ozonetel/reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) - [CallRail](https://www.g2.com/products/callrail/reviews) ## Top 10 Alternatives to Clarity Connect Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Clarity Connect stacks up to the competition, check reviews from current & previous users in industries like Government Administration, Higher Education, and Marketing and Advertising, and find the best product for your business. ### 1. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,520 Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Reviewers say compared to Clarity Connect, Talkdesk is: - Easier to set up - Better at meeting requirements - More usable Categories in common with Clarity Connect: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [Clarity Connect vs Talkdesk](https://www.g2.com/compare/clarity-connect-vs-talkdesk) **Compare Talkdesk with other alternatives:** - [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Talkdesk vs Ozonetel](https://www.g2.com/compare/ozonetel-vs-talkdesk) - [Talkdesk vs 3CX](https://www.g2.com/compare/3cx-vs-talkdesk) - [Talkdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-talkdesk) - [Talkdesk vs Nextiva](https://www.g2.com/compare/nextiva-vs-talkdesk) - [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) - [Talkdesk vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-talkdesk) - [Talkdesk vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-talkdesk) - [Talkdesk vs CallRail](https://www.g2.com/compare/callrail-vs-talkdesk) ### 2. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,555 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Reviewers say compared to Clarity Connect, Genesys Cloud CX is: - Easier to set up - Better at meeting requirements Categories in common with Clarity Connect: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [Clarity Connect vs Genesys Cloud CX](https://www.g2.com/compare/clarity-connect-vs-genesys-cloud-cx) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Genesys Cloud CX vs Ozonetel](https://www.g2.com/compare/genesys-cloud-cx-vs-ozonetel) - [Genesys Cloud CX vs 3CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Nextiva](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva) - [Genesys Cloud CX vs JustCall](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) - [Genesys Cloud CX vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-genesys-cloud-cx) - [Genesys Cloud CX vs NICE CXone](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone) - [Genesys Cloud CX vs CallRail](https://www.g2.com/compare/callrail-vs-genesys-cloud-cx) ### 3. [Ozonetel](https://www.g2.com/products/ozonetel/reviews) By Ozonetel **Average Rating:** 4.6/5 **Total Reviews:** 625 Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand. Reviewers say compared to Clarity Connect, Ozonetel is: - Easier to set up - Better at meeting requirements - Better at support Categories in common with Clarity Connect: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [Clarity Connect vs Ozonetel](https://www.g2.com/compare/clarity-connect-vs-ozonetel) **Compare Ozonetel with other alternatives:** - [Ozonetel vs Talkdesk](https://www.g2.com/compare/ozonetel-vs-talkdesk) - [Ozonetel vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-ozonetel) - [Ozonetel vs 3CX](https://www.g2.com/compare/3cx-vs-ozonetel) - [Ozonetel vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ozonetel) - [Ozonetel vs Nextiva](https://www.g2.com/compare/nextiva-vs-ozonetel) - [Ozonetel vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-ozonetel) - [Ozonetel vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-ozonetel) - [Ozonetel vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-ozonetel) - [Ozonetel vs CallRail](https://www.g2.com/compare/callrail-vs-ozonetel) ### 4. [3CX](https://www.g2.com/products/3cx/reviews) By 3CX **Average Rating:** 4.4/5 **Total Reviews:** 547 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. Reviewers say compared to Clarity Connect, 3CX is: - Easier to set up - Better at meeting requirements - More usable Categories in common with Clarity Connect: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [Clarity Connect vs 3CX](https://www.g2.com/compare/3cx-vs-clarity-connect) **Compare 3CX with other alternatives:** - [3CX vs Talkdesk](https://www.g2.com/compare/3cx-vs-talkdesk) - [3CX vs Genesys Cloud CX](https://www.g2.com/compare/3cx-vs-genesys-cloud-cx) - [3CX vs Ozonetel](https://www.g2.com/compare/3cx-vs-ozonetel) - [3CX vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/3cx-vs-agentforce-service-formerly-salesforce-service-cloud) - [3CX vs Nextiva](https://www.g2.com/compare/3cx-vs-nextiva) - [3CX vs JustCall](https://www.g2.com/compare/3cx-vs-saas-labs-justcall) - [3CX vs CloudTalk](https://www.g2.com/compare/3cx-vs-cloudtalk) - [3CX vs NICE CXone](https://www.g2.com/compare/3cx-vs-nice-cxone) - [3CX vs CallRail](https://www.g2.com/compare/3cx-vs-callrail) ### 5. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 7,356 Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Reviewers say compared to Clarity Connect, Agentforce Service (formerly Salesforce Service Cloud) is: - Better at meeting requirements - Easier to set up Categories in common with Clarity Connect: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [Clarity Connect vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-clarity-connect) **Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:** - [Agentforce Service (formerly Salesforce Service Cloud) vs Talkdesk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-talkdesk) - [Agentforce Service (formerly Salesforce Service Cloud) vs Genesys Cloud CX](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-genesys-cloud-cx) - [Agentforce Service (formerly Salesforce Service Cloud) vs Ozonetel](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-ozonetel) - [Agentforce Service (formerly Salesforce Service Cloud) vs 3CX](https://www.g2.com/compare/3cx-vs-agentforce-service-formerly-salesforce-service-cloud) - [Agentforce Service (formerly Salesforce Service Cloud) vs Nextiva](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nextiva) - [Agentforce Service (formerly Salesforce Service Cloud) vs JustCall](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-saas-labs-justcall) - [Agentforce Service (formerly Salesforce Service Cloud) vs CloudTalk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-cloudtalk) - [Agentforce Service (formerly Salesforce Service Cloud) vs NICE CXone](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nice-cxone) - [Agentforce Service (formerly Salesforce Service Cloud) vs CallRail](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-callrail) ### 6. [Nextiva](https://www.g2.com/products/nextiva/reviews) By Nextiva **Average Rating:** 4.5/5 **Total Reviews:** 3,582 The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. Reviewers say compared to Clarity Connect, Nextiva is: - Better at meeting requirements - Easier to set up - Better at support Categories in common with Clarity Connect: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [Clarity Connect vs Nextiva](https://www.g2.com/compare/clarity-connect-vs-nextiva) **Compare Nextiva with other alternatives:** - [Nextiva vs Talkdesk](https://www.g2.com/compare/nextiva-vs-talkdesk) - [Nextiva vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva) - [Nextiva vs Ozonetel](https://www.g2.com/compare/nextiva-vs-ozonetel) - [Nextiva vs 3CX](https://www.g2.com/compare/3cx-vs-nextiva) - [Nextiva vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nextiva) - [Nextiva vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva) - [Nextiva vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-nextiva) - [Nextiva vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-nextiva) - [Nextiva vs CallRail](https://www.g2.com/compare/callrail-vs-nextiva) ### 7. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) By Saas Labs **Average Rating:** 4.3/5 **Total Reviews:** 2,388 JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries Reviewers say compared to Clarity Connect, JustCall is: - Easier to set up - Better at meeting requirements Categories in common with Clarity Connect: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [Clarity Connect vs JustCall](https://www.g2.com/compare/clarity-connect-vs-saas-labs-justcall) **Compare JustCall with other alternatives:** - [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) - [JustCall vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) - [JustCall vs Ozonetel](https://www.g2.com/compare/saas-labs-justcall-vs-ozonetel) - [JustCall vs 3CX](https://www.g2.com/compare/3cx-vs-saas-labs-justcall) - [JustCall vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-saas-labs-justcall) - [JustCall vs Nextiva](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva) - [JustCall vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [JustCall vs NICE CXone](https://www.g2.com/compare/saas-labs-justcall-vs-nice-cxone) - [JustCall vs CallRail](https://www.g2.com/compare/callrail-vs-saas-labs-justcall) ### 8. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) By CloudTalk **Average Rating:** 4.4/5 **Total Reviews:** 1,847 CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call. Reviewers say compared to Clarity Connect, CloudTalk is: - Easier to set up - Better at meeting requirements - More usable Categories in common with Clarity Connect: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [Clarity Connect vs CloudTalk](https://www.g2.com/compare/clarity-connect-vs-cloudtalk) **Compare CloudTalk with other alternatives:** - [CloudTalk vs Talkdesk](https://www.g2.com/compare/cloudtalk-vs-talkdesk) - [CloudTalk vs Genesys Cloud CX](https://www.g2.com/compare/cloudtalk-vs-genesys-cloud-cx) - [CloudTalk vs Ozonetel](https://www.g2.com/compare/cloudtalk-vs-ozonetel) - [CloudTalk vs 3CX](https://www.g2.com/compare/3cx-vs-cloudtalk) - [CloudTalk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-cloudtalk) - [CloudTalk vs Nextiva](https://www.g2.com/compare/cloudtalk-vs-nextiva) - [CloudTalk vs JustCall](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [CloudTalk vs NICE CXone](https://www.g2.com/compare/cloudtalk-vs-nice-cxone) - [CloudTalk vs CallRail](https://www.g2.com/compare/callrail-vs-cloudtalk) ### 9. [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) By NiCE **Average Rating:** 4.3/5 **Total Reviews:** 1,730 NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Reviewers say compared to Clarity Connect, NICE CXone is: - Better at meeting requirements - Easier to set up Categories in common with Clarity Connect: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [Clarity Connect vs NICE CXone](https://www.g2.com/compare/clarity-connect-vs-nice-cxone) **Compare NICE CXone with other alternatives:** - [NICE CXone vs Talkdesk](https://www.g2.com/compare/nice-cxone-vs-talkdesk) - [NICE CXone vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone) - [NICE CXone vs Ozonetel](https://www.g2.com/compare/nice-cxone-vs-ozonetel) - [NICE CXone vs 3CX](https://www.g2.com/compare/3cx-vs-nice-cxone) - [NICE CXone vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nice-cxone) - [NICE CXone vs Nextiva](https://www.g2.com/compare/nice-cxone-vs-nextiva) - [NICE CXone vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nice-cxone) - [NICE CXone vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-nice-cxone) - [NICE CXone vs CallRail](https://www.g2.com/compare/callrail-vs-nice-cxone) ### 10. [CallRail](https://www.g2.com/products/callrail/reviews) By CallRail **Average Rating:** 4.5/5 **Total Reviews:** 1,717 CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing. Reviewers say compared to Clarity Connect, CallRail is: - Easier to set up - Better at meeting requirements - More usable Categories in common with Clarity Connect: [Contact Center](https://www.g2.com/categories/contact-center) **Compare:** [Clarity Connect vs CallRail](https://www.g2.com/compare/callrail-vs-clarity-connect) **Compare CallRail with other alternatives:** - [CallRail vs Talkdesk](https://www.g2.com/compare/callrail-vs-talkdesk) - [CallRail vs Genesys Cloud CX](https://www.g2.com/compare/callrail-vs-genesys-cloud-cx) - [CallRail vs Ozonetel](https://www.g2.com/compare/callrail-vs-ozonetel) - [CallRail vs 3CX](https://www.g2.com/compare/3cx-vs-callrail) - [CallRail vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-callrail) - [CallRail vs Nextiva](https://www.g2.com/compare/callrail-vs-nextiva) - [CallRail vs JustCall](https://www.g2.com/compare/callrail-vs-saas-labs-justcall) - [CallRail vs CloudTalk](https://www.g2.com/compare/callrail-vs-cloudtalk) - [CallRail vs NICE CXone](https://www.g2.com/compare/callrail-vs-nice-cxone) ## Explore Articles - [Branding Agencies in Phoenix](https://www.g2.com/categories/branding-agencies/locations/phoenix-az-us) - [Best account-based orchestration software for SMBs](https://www.g2.com/discussions/best-account-based-orchestration-tools-for-smbs-what-s-your-go-to) - [Which vendor provides AI-powered slide design tools?](https://www.g2.com/discussions/which-vendor-provides-ai-powered-slide-design-tools) - [Best accounts payable automation solutions](https://www.g2.com/discussions/best-accounts-payable-automation-solutions) - [Most popular live chat solutions for customer engagement](https://www.g2.com/discussions/what-are-the-most-popular-live-chat-solutions-for-customer-engagement-right-now) - [Leading MDR services for financial services firms](https://www.g2.com/discussions/leading-mdr-services-for-financial-services-firms) ## Spotlight Categories - [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) - [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) - [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)