Chorus by ZoomInfo Features
Data Sourcing (5)
Data Sourcing
This feature was mentioned in 113 Chorus by ZoomInfo reviews.
Compiles data from a breadth of either internal or external sources.
Exporting & Sharing Data
As reported in 143 Chorus by ZoomInfo reviews.
Enables user to communicate data by securely exporting and sharing it.
Multi-Device Data Visualization
109 reviewers of Chorus by ZoomInfo have provided feedback on this feature.
Allows users to view data visualizations on several devices.
Interactive Dashboards
This feature was mentioned in 135 Chorus by ZoomInfo reviews.
Dashboards which are customizable and interactive so that the user can view sales information in a way that fits his or her needs.
Data Segmentation
As reported in 119 Chorus by ZoomInfo reviews.
Enables user to segment customer or prospect data in meaningful ways such as by industry or region.
Predictive Analytics (4)
Lead Scoring
Based on 109 Chorus by ZoomInfo reviews.
Provides scores or rankings of each prospect based on the data provided.
Opportunity Scoring
This feature was mentioned in 115 Chorus by ZoomInfo reviews.
Provides insights to determine which deals already in the pipeline have the best chance of closing.
Risk Analysis
As reported in 115 Chorus by ZoomInfo reviews.
Warns sales teams of accounts that may be at risk of being lost.
Live Forecasting
Based on 106 Chorus by ZoomInfo reviews.
Provides live customer data so that sales organizations forecasts stay current.
Sales Management (4)
Live Pipeline Management
As reported in 111 Chorus by ZoomInfo reviews.
Updates every time a change is made enabling users to trace a deal through the pipeline.
Sales Gamification
109 reviewers of Chorus by ZoomInfo have provided feedback on this feature.
Enables competition between a sales team by providing things like challenges and scoreboards.
Account-Based Analytics
118 reviewers of Chorus by ZoomInfo have provided feedback on this feature.
Provides insightful data at the account level to arm salespeople with the most relevant information possible.
Activity Tracking
This feature was mentioned in 151 Chorus by ZoomInfo reviews.
Enables sales managers to stay on top of their team activities by providing visibility into customer communication.
Training (4)
Knowledge Base
Based on 1137 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Organizes knowledge from fellow sales representatives and other experienced employees for reference.
Coaching Materials
Based on 1123 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Offers content and training for new hires within the tool.
Playbook Creation
Based on 900 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.
Video Record
Based on 1268 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Records users' practice or live pitches for future reference and improvement.
Feedback (6)
Review
Based on 1246 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.
Scorecard
Based on 933 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Provides a scorecard to display team and/or individual performance.
Coaching Card
Based on 901 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.
Leaderboard
Based on 788 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Projects team sales performance publicly to reward and motivate employees.
Real-Time Updates
Based on 879 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Updates sales data in real-time so as to help teams remain close to their goals.
Notifications
Based on 927 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.
Incentives (2)
Triggers
This feature was mentioned in 63 Chorus by ZoomInfo reviews.
Automatically recognizes achievements that should be added to the leaderboard.
Leaderboards
As reported in 70 Chorus by ZoomInfo reviews.
Highlights top-performing employees to publicly reward their achievements.
Personalization (4)
Profiles
As reported in 67 Chorus by ZoomInfo reviews.
Creates user profiles similar to social media pages that display private or public statuses and updates.
Custom Reports
Based on 65 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Generates reports with customizable fields to further understand employee performance.
Dashboards
Based on 77 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Visualizes individual and team insights such as new leads and outbound calls.
Goal Setting
Based on 62 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Allows teams to set trackable goals within the tool.
Administrative (3)
Integration
Based on 71 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Integrates with CRM and financial systems to help determine goals
Employee Structure
Based on 67 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Organizes team members by roles, activities and objectives and weighs tasks by importance.
Behavior Monitoring
Based on 65 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Allows managers and administrators to peruse profiles and monitor employee behavior and performance.
Call Analytics (4)
Call Recording
Based on 1668 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Records sales calls and facilitates playback
Machine Learning
Based on 1444 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Utilizes machine learning technology to analyze recorded sales calls
Call Analysis
Based on 1578 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Analyzes or facilitates the analysis of recorded and stored sales calls for insight
Lead Qualification
Based on 912 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Leverages analytics to qualify and score calls in real time
Artificial Intelligence - Conversation Intelligence (3)
Customer Scoring
Based on 969 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Leverages technology to rate or "read" recordings to determine the impact of sales calls
Speech-to-Text
Based on 1479 Chorus by ZoomInfo reviews and verified by the G2 Product R&D team.
Transcribes sales calls from speech to text
Sentiment Analysis
Utilizes artifical intelligence to analyze emotional tone and interactions in a conversation
Generative AI (2)
AI Text Summarization
As reported in 66 Chorus by ZoomInfo reviews.
Condenses long documents or text into a brief summary.
AI Text Summarization
As reported in 30 Chorus by ZoomInfo reviews.
Condenses long documents or text into a brief summary.
Agentic AI - Sales Performance Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Sales Analytics (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Sales Coaching (4)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Conversation Intelligence (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
This feature was mentioned in 10 Chorus by ZoomInfo reviews.
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





