CharityEngine Features
Administration (9)
Reporting
As reported in 20 CharityEngine reviews. Reports on various important data and metrics.
Interaction Tracking
Based on 19 CharityEngine reviews. The ability to track each interaction with donors and maintain a record of their giving history.
Automation
Tools to automate a variety of processes such as email marketing and emailing receipts. 17 reviewers of CharityEngine have provided feedback on this feature.
Donor Profiles
Based on 18 CharityEngine reviews. Profiles for each donor including contact information, interaction history, and giving history.
User Dashboard
As reported in 19 CharityEngine reviews. Allows users to customize their home page to display the information relevant to their role and tasks.
Donor Profiles
Based on 21 CharityEngine reviews. Stores donor profiles that track all relevant information, including contact info, solicitor, giving history, and specialized attributes.
Reporting
Based on 21 CharityEngine reviews. Reports on any designated segmentation of donor information and/or gift history, and analyzes year over year trends.
Templates
As reported in 21 CharityEngine reviews. Provides standard templates for letters and emails and/or allows users to create their own.
Customization
Creates custom fields to track information about donors or gifts that is specific to an organization. This feature was mentioned in 21 CharityEngine reviews.
Fundraising (6)
Campaign Management
Based on 18 CharityEngine reviews. The ability to plan and execute fundraising campaigns based around specific goals.
Online Donation Portal
Based on 18 CharityEngine reviews. The ability to accept donations online via a website, social media, or mobile device.
Event Planning
Based on 16 CharityEngine reviews. Tools to plan fundraising events, including ticketing, registration, and attendance tracking.
Recurring Donations
Based on 18 CharityEngine reviews. The ability to set up recurring donations of a specific amount at a chosen interval.
Peer-to-peer Fundraising
Based on 14 CharityEngine reviews. The ability to create social media fundraising pages that are shareable and leverage social networks.
Mobile Capabilities
The ability to use mobile devices to collect in-person donations at an event or kiosk. This feature was mentioned in 15 CharityEngine reviews.
Marketing (2)
Email Marketing
Tools to create, customize, and send out mass marketing emails to specific donor groups. 17 reviewers of CharityEngine have provided feedback on this feature.
Direct Mail Tools
Tools to create paper flyers and other mailings to be sent via direct mail. This feature was mentioned in 14 CharityEngine reviews.
Donor Management (3)
Moves Management
Tracks action steps and notes for each prospective donor in the donor pipeline. This feature was mentioned in 16 CharityEngine reviews.
Pledge Tracking
Records gift pledges and updates remaining amount based on installments. 16 reviewers of CharityEngine have provided feedback on this feature.
Acknowledgments & Communications
As reported in 21 CharityEngine reviews. Generates acknowledgment letters for donations, and supports e-mail and letter mailing communication with donors.
Interoperability (3)
Event Tracking
Stores event registration and ticketing information collected through online forms or manual data entry. This feature was mentioned in 18 CharityEngine reviews.
Gift Tracking
Downloads gift information from integrated fundraising tools into donor profiles. This feature was mentioned in 21 CharityEngine reviews.
Fund Accounting
Designates restricted and unrestricted revenue and either integrates with accounting software or generates accounting reports for reconciliation. This feature was mentioned in 17 CharityEngine reviews.
Constituent Management (3)
Constituent Profiles
Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes. This feature was mentioned in 33 CharityEngine reviews.
Online Portal
As reported in 32 CharityEngine reviews. Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders.
Donor Communications
Enables gift acknowledgment and letter and electronic communications with constituents. 33 reviewers of CharityEngine have provided feedback on this feature.
Marketing Automation (4)
Email Marketing
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders. This feature was mentioned in 35 CharityEngine reviews.
Lead Management
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification. 28 reviewers of CharityEngine have provided feedback on this feature.
Campaign Management
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. 31 reviewers of CharityEngine have provided feedback on this feature.
Marketing ROI Analytics
Based on 29 CharityEngine reviews. Analyzes effectiveness of an organization's various marketing activities
Workflow Automation (3)
Donor Prospecting
As reported in 31 CharityEngine reviews. Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
Data Entry
As reported in 34 CharityEngine reviews. Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
Based on 18 CharityEngine reviews. Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Reporting & Analytics (3)
Reporting
Based on 35 CharityEngine reviews. Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards
Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) 33 reviewers of CharityEngine have provided feedback on this feature.
Automated Reports
Allows users to schedule automated reports to be pulled at a specified day and time. 33 reviewers of CharityEngine have provided feedback on this feature.
Integrations (4)
Accounting
As reported in 29 CharityEngine reviews. Provides fund accounting support to track payments receivable and pending.
Fundraising
Supports online donation and event registration processing and imports fundraising data into records. This feature was mentioned in 35 CharityEngine reviews.
Grant Management
As reported in 23 CharityEngine reviews. Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure.
Sales POS
Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation. This feature was mentioned in 23 CharityEngine reviews.
Agentic AI - Nonprofit CRM (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 15 CharityEngine reviews.
Cross-system Integration
Based on 15 CharityEngine reviews. Works across multiple software systems or databases





