# CANDDi Reviews **Vendor:** Campaign and Digital Intelligence Ltd **Category:** [Visitor Identification Software](https://www.g2.com/categories/visitor-identification) **Average Rating:** 4.6/5.0 **Total Reviews:** 95 ## About CANDDi 98% of the prospects who visit your website will never get in touch. What if you could identify these people, reach out, and close the deal? CANDDi is a website visitor tracking tool that helps reveal which COMPANIES and INDIVIDUALS are browsing your website. We go beyond just the ‘company-level tracking’ offered by other tools on the market, meaning you get maximum visibility over your sales and marketing funnels. But don’t take our word for it; we offer a 30-day free trial so that you can really test CANDDi and see if it’s the right tool for your business! Once you’ve added our tracking code to your website, you’ll work with our amazing customer success team. They will guide you through CANDDi and help you select the features that are going to shorten your sales cycle, gain a deeper understanding of your digital marketing efforts, and prioritize your time more effectively. CANDDi doesn’t just tell you which companies have visited your website... CANDDi fits into your processes so that you can act on that information and close that deal. ## CANDDi Pros & Cons **What users like:** - Users value the **ease of use** of CANDDi, appreciating its clear layout and straightforward functionality for everyone. (10 reviews) - Users highlight the **excellent customer support** from Canddi, providing timely assistance and personalized guidance for their needs. (7 reviews) - Users praise CANDDi for its **robust visitor identification features** , which enhance lead generation and marketing effectiveness. (5 reviews) - Users value CANDDi for its ability to **identify website visitors and streamline lead generation** , enhancing targeted outreach and conversion rates. (5 reviews) - Users appreciate the **powerful visitor identification features** of CANDDi, enhancing lead tracking and marketing insights effectively. (3 reviews) - Insights (3 reviews) - Accurate Data (2 reviews) - Affordable (2 reviews) - Buyer Intent (2 reviews) - Contact Information (2 reviews) **What users dislike:** - Users find CANDDi's **frustrating user experience** stems from confusing functionality and overwhelming data management challenges. (3 reviews) - Users note that **data accuracy issues** can lead to challenges in identifying genuine leads and filtering out bots. (2 reviews) - Users experience **inaccurate data** issues with CANDDi, leading to missed opportunities and unreliable visitor information. (2 reviews) - Users find CANDDi's interface **not intuitive** , leading to confusion and difficulty in navigation for newcomers. (2 reviews) - Users experience a **slow loading time** with CANDDi, especially during traffic spikes, which affects usability. (2 reviews) - Slow Performance (2 reviews) - Slow Speed (2 reviews) - Data Inaccuracy (1 reviews) - Delays (1 reviews) - Inaccurate Company Information (1 reviews) ## CANDDi Reviews ### 1. A great tool for identifying the PEOPLE visiting your website **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about CANDDi?** Disregard all reviews before July last year as LeadInfo does not offer the same service as Canddi used to before its acquistion. For this, you need https://www.go-data.com/products/go-track which is the old product that helped us to identify both the companies and, most importantly, the people that were visiting our website and track them around the site allowing us to know the channel that has brought them to us, their route around the site and the point that they leave. **What do you dislike about CANDDi?** There is not much to dislike. Small things that were missing have quickly been added by the development team to overcome and improve the product **What problems is CANDDi solving and how is that benefiting you?** Knowing which companies were visiting our website was useful but not as much as tracking specfic individuals. Our marketing could then identify what marketing activities worked best. Identifying the people on the site has allowed us to retarget them if they do not complete their registration for our events. This functionality no longer exists in Canddi. ### 2. big fan of Canddi software **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian T. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2024 **What do you like best about CANDDi?** Our team has been using CANDDi software for a couple of months now, and we are very happy with the service. It offers a great set of features to identify visitors to our website, whether by company or by fully identifying the individual. The Marketing and Sales teams are particularly pleased with these capabilities. It was also very easy to set up and to train new employees to use it, which we appreciate. Additionally, the support has always been top-notch, and we think the quality-to-price ratio is brilliant. We'll definitely keep using it and recommend it to all our friends. **What do you dislike about CANDDi?** We had a blog post recently that went viral and exceeded our expectations in the surge of traffic that our blog received. Canddi was loading a bit slow during that week, but I'm not surprised, nobody in our team expected that kind of traffic on our blog anyway. In the end this is a good problem to have and I'm sure it can be worked on it. **What problems is CANDDi solving and how is that benefiting you?** Identifying visitors Linekdin messaging ### 3. Canddi: Streamlining Lead Tracking and Enhancing Prospect Insights **Rating:** 5.0/5.0 stars **Reviewed by:** daisy E. | Data and CRM Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about CANDDi?** Canddi has significantly improved our ability to gather insights on website tracking and email marketing performance. One of the standout features that initially drew us to the product was the sophisticated filtering of spam and bot clicks, which has saved us a considerable amount of time on manual processes. The system works seamlessly, allowing us to focus on real leads. We also appreciate how Canddi makes it easy to identify and segment inquiries, giving us a clearer view of our data. This segmentation has been crucial for understanding the intent behind each inquiry, helping us tailor our approach more effectively. The customer support from Canddi has been top-notch. Lewis, our account manager, has consistently gone above and beyond to help us segment our streams across different campaigns and build customized dashboards. He’s even joined multiple calls with team members at Mitigo, always explaining the product in detail and sharing valuable insights based on his experience with other clients. Thanks to Lewis’ professionalism and guidance, we’ve been able to integrate Canddi into our Salesforce workflow, using it to create intent list views. It’s now an essential part of our process for filtering high-intent leads to our BDRs, helping to drive more appointments and conversions. Overall, Canddi has become an integral tool for our lead generation and tracking efforts, and we couldn’t be happier with the results! **What do you dislike about CANDDi?** There is nothing we dislike about Canddi. **What problems is CANDDi solving and how is that benefiting you?** Canddi is addressing several key challenges for us: Firstly, it effectively tackles the issue of spam and bot clicks, which has significantly improved the quality of our data. By accurately identifying genuine visitors, Canddi enables us to build intent list views for our Business Development Representatives (BDRs). This functionality would be unavailable without Canddi, which adds immense value to our outreach efforts. Additionally, knowing that we have legitimate leads during cold outreach has boosted the motivation of our BDRs. They can now classify these leads as inbound, enhancing their confidence in booking and closing meetings. Furthermore, the user interface of Canddi is intuitive and easy to navigate, allowing multiple users to access the platform seamlessly. This collaborative aspect enhances our team's efficiency and ensures everyone can leverage the insights provided. In summary, Canddi is not only improving our lead identification process but also fostering a more motivated sales team, ultimately driving better results for our business. ### 4. Enhancing our lead generation and marketing efficiency. **Rating:** 4.5/5.0 stars **Reviewed by:** Amelia B. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about CANDDi?** Since integrating CANDDi into our marketing strategy, we've seen significant improvements in visibility and overall performance. The tool provides detailed insights into website visitors, allowing us to track potential leads and understand their behaviour in real time. This visibility has helped us streamline our lead generation process, enabling more targeted and personalised outreach. CANDDi's data-driven features have also allowed us to adjust our marketing strategies on the go, refining campaigns for maximum impact. We can now focus on high-potential prospects, optimising our efforts and resources where they matter most. We have received excellent in-house support from Lewis Kittle, who made the whole onboarding and time on the platform easy, and enjoyable. **What do you dislike about CANDDi?** While CANDDi has been a valuable tool for lead generation, there are a few areas where we feel it could improve. The volume of data provided can feel overwhelming at times, making it difficult to sift through and focus on the most relevant information. Lastly, some integrations with other marketing platforms could be more seamless, requiring more manual effort than we'd like for full optimization. **What problems is CANDDi solving and how is that benefiting you?** CANDDi is solving key challenges around lead visibility and marketing efficiency. By providing detailed insights into who visits our website and their behavior, we can identify high-potential leads and target them more effectively. This has streamlined our lead qualification process, reducing time spent on cold leads and focusing efforts where they matter most. ### 5. Excellent product, excellent support given **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about CANDDi?** Really useful to see who is interacting with my emails and the site in general. Enables me to pounce on prospects at an early stage of interest. Makes following up so much easier and gives me a real insight into what in particular is interesting a prospect. Canddi is mostly easy to use. When I need help, the support I receive is excellent and this is really important to me because I am not a technical person. if I have any issue I can get in touch immediately and things are always resolved really quickly. Lewis in particular always responds to my questions and is so helpful in explaining things, very patiently, to me. He also follows up to check whatever has been explained or added, has been resolved or implemented successfully. **What do you dislike about CANDDi?** Nothing really, other than I wish I was more technically capable to get the most benefit from it. **What problems is CANDDi solving and how is that benefiting you?** Without Canddi I have no way of knowing what subjects interest prospects or how they respond to campaigns/contact. ### 6. The power of Canddi for a Business **Rating:** 5.0/5.0 stars **Reviewed by:** Keara P. | Data marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about CANDDi?** The easy help you can get from the support team, I started the business at the beginning of the year and Lewis K has helped me understandng the use of Canddi and all the benefits our business can gain from it. He has also been there to answer any random questions I have very quickly, his explanations have also made it easy for me to explain to my colleagues answers to questions they have about Canddi. -Making streams. - I use Canddi every day to help with any forms filled out on the website. - easy to use and to understand. **What do you dislike about CANDDi?** - no data can be caught in a stream before the date the stream was made. **What problems is CANDDi solving and how is that benefiting you?** Canddi has helped us learn the user's journey and be a second backup when we have problems with users' form submissions when it comes to form failures. ### 7. CANDDi is great for new customer discovery **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about CANDDi?** CANDDI allows us to see what our customers are looking at online, giving us the opportunity to support them further in their search for the right solution. We use it on a daily basis to look for new customers and reach out. It provides general information on a customer. **What do you dislike about CANDDi?** Even though we've been told that CANDDi uses companies house for addresses, we often find opportunities are missed when the address CANDDi provides aren't the same as the company house. Sometimes, the business CANDDi shows is entirely different from the links it gives you. **What problems is CANDDi solving and how is that benefiting you?** After Lewis showed us the handy ability of exporting the streams onto a spreadsheet, I found it much easier to filter out the accounts that aren't neccessary to focus on, and reach out to customers who may not be using our services as frequently as they use our websites. ### 8. Its OK **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about CANDDi?** Email tracking , and creating links to track from PDFs, linkedin i think can be used well too **What do you dislike about CANDDi?** Ease of use, its abit confusing, Linkedin i would like to put links in posts to track but seems very unreliable **What problems is CANDDi solving and how is that benefiting you?** not too much, alot of tracking locates wrong countries. Email tracking really to see someone looked at emails ### 9. Great insight to visitor's activity on our website! **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca H. | Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about CANDDi?** Really good at tracking new visitors that come to our website. You can see all the fine details of the visitor's activity. Very easy to use, and great user interface. Customer support is always fantastic - shout out to Lewis :) **What do you dislike about CANDDi?** Sometimes the information about the visitor isn't always accurate unfortunately. Bots can also slip through sometimes when they should be in the exclude stream. **What problems is CANDDi solving and how is that benefiting you?** Improving accuracy of data identified. ### 10. Working with Tim and Lewis at Canddi is like an extension to your own team. **Rating:** 4.5/5.0 stars **Reviewed by:** Jules Q. | Director UK, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about CANDDi?** Seamless, engaging and technical support on speed dial. **What do you dislike about CANDDi?** I cannot say I have experienced a downside to using Canddi, once our clients see the benefits in real-time sales follow-ups, rather than Google Analytic/numeric reporting alone they are brought into the obvious benefits. **What problems is CANDDi solving and how is that benefiting you?** Improving campaign identification and customer insights. When clients sales teams see named identified individuals rather than statistics alone you can meaningfully demonstrate and measure ROI. ### 11. Great for tracking website visitors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about CANDDi?** We get to see wherever possible the actual name of a person or company who has visited our website. We also get insights on whether they have come via google ads or SEO. They have very good customer support and when I had a query they video called me and walked me through what I needed to know. We also receive daily reports and report of when an 'identified' user has come to our site. **What do you dislike about CANDDi?** There is nothing I can think of that I dislike. **What problems is CANDDi solving and how is that benefiting you?** Seeing which landing pages enquiries have come from which are triggered when someone fills in our website contact form. ### 12. Easy platform to use for identifying b2b website visitors **Rating:** 5.0/5.0 stars **Reviewed by:** Diren V. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about CANDDi?** The ease of use - the platform is well laid out making it simple to use for everyone - the upside of using this is be able to see things clearly. I would like to point out they do have excellent customer support when its needed **What do you dislike about CANDDi?** I feel the only downside it has it the waiting period of when you are waiting for it to generate all the options but this can always vary on the search **What problems is CANDDi solving and how is that benefiting you?** Easy to indentify and make it simple for the user to make a choice ### 13. Powerful Website Visitor Tracking Software **Rating:** 4.5/5.0 stars **Reviewed by:** Raza R. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about CANDDi?** Real time alerts and streamline CRM follow up. Helping turn anonymous traffic into qualified leads. Also integration is easy. **What do you dislike about CANDDi?** I would say that user interface could be more intuitive, making easier navigation for the new users **What problems is CANDDi solving and how is that benefiting you?** Identifying anonymous website traffic by visitors and their behavior. This benefits me by turning anonymous visits into actionable leads and enabling more effective/targeted marketing. ### 14. Brilliant Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2024 **What do you like best about CANDDi?** Quick and easy service. Lewis is very helpful and thorough and would definitely recommend to others. **What do you dislike about CANDDi?** Odd technical issues but always resolved quickly when raised with the team. **What problems is CANDDi solving and how is that benefiting you?** The system identifies who has visited our website and gives us an insight into what pages they have taken interest in. ### 15. very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about CANDDi?** Knowing who uses the website its been great for us to see **What do you dislike about CANDDi?** sometimes the links are from the network providor **What problems is CANDDi solving and how is that benefiting you?** solving is we can now see and have a better understanding of what is the most clicked link on the website ### 16. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2024 **What do you like best about CANDDi?** Unlike many other tools, CANDDi tracks individual visitors, not just companies. This granular level of detail allows you to understand who is actually interacting with your website. **What do you dislike about CANDDi?** there may be limitations compared to more advanced analytics platforms. **What problems is CANDDi solving and how is that benefiting you?** CANDDi provides in-depth visibility into individual website visitors, allowing businesses to identify potential customers and understand their behavior. ### 17. Happy to recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Gordon L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about CANDDi?** We were recommended Canddi, and very happy to recommend it. We have been using Canddi for a year and it has been great. The Canddi team is small, very accessible and offers immediate detailed attention including little things like optimising settings to our specific requirements and helping to set up bespoke notifications etc. I am no longer aware of how unique the Canddi service is, or forensics are, but know that when we looked into it some time back they were the best available for our B2C biased requirement. **What do you dislike about CANDDi?** any shortcomings are our own in not leveraging the service properly. **What problems is CANDDi solving and how is that benefiting you?** Our intended use of Canddi is to help identify strong landing pages and hopefully tie buying clients together with their entire journey on our website. We are now overdue for an analysis of this! ### 18. CANDDI is helping us to understand the data flows on our website and email communications. **Rating:** 4.5/5.0 stars **Reviewed by:** Chris M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about CANDDi?** Since implementing CANDDI on our website we have gathered so much more valuable data about the type of organisations and people visiting us. This in turn, has enabled us to refine our messaging and forms presentation to allow visitors to access the information they are looking for quicker and easier. Also by enabling a certain amount of email tracking we can also identify and personalise our messaging better. **What do you dislike about CANDDi?** At this moment the only real additional requirement would be to enable more functionality on Apple Macs (I'm sure they will be working on this though)! **What problems is CANDDi solving and how is that benefiting you?** CANDDI is helping us with being able to more clearly identify organisations and individuals who are visiting our website or interacting with us through our emails and social media. This in turn allows us to refine our marketing methods. ### 19. CANDDi is an excellent tool for filling in the gaps and providing accurate web visitor information **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about CANDDi?** The information that CANDDi provides is so accurate and detailed it enables me to fill in the gaps that Mail Chimp cannot give me. This means we can target prospective clients really accurately. **What do you dislike about CANDDi?** The interface isn't that intuitive so it is difficult to figure out how to use it by yourself and I frequently have to ask our amazing and very patient account manager how to do things. **What problems is CANDDi solving and how is that benefiting you?** Before using CANDDi I just had no clue who was visiting our website, or who was engaging with our weekly blogs and other marketing materials. The information is accurate enough that we are confident when reaching out to these contacts that we can start up a conversation based on what they were exploring on the website. ### 20. Great value. Great information. AMAZING SUPPORT! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about CANDDi?** Canddi lets our company know when specific businesses that are searching for us. Sometimes we can see the exact person who is searching. The more known users in your CRM, the more individuals you can identify. We also track our marketing campaigns through Canddi to see how businesses and individuals are finding Parlance. Our sales and marketing teams value the information. Canddi is great value for the money! **What do you dislike about CANDDi?** I don't think there is a downside to Canddi. Would it be great if Canddi delivered the name of every person visiting our site? I guess that depends on who you ask. As a consumer, I say, "No!" As a marketer, I say, "Yes!" Canddi is a simple tool that delivers useful information. I recommend it. **What problems is CANDDi solving and how is that benefiting you?** Canddi helps us to identify businesses and individuals who visit our site. It also help us to track our marketing campaigns. ### 21. The tool I've been searching for! **Rating:** 5.0/5.0 stars **Reviewed by:** Aimee E. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about CANDDi?** CANDDi is easy to use, navigate and understand! I am also able to find what I am looking for much quicker than other analytic tools i.e. although Google Analytics can offer in-depth insights, CANDDi offers precise information quickly **What do you dislike about CANDDi?** Applying the form tracking code is not easy, it required 4 hours of work with our web developer! It would also be good if when using the platform, there were prompts for what you can do with certain information **What problems is CANDDi solving and how is that benefiting you?** It is able to identify the location, companies and names of users on our site and we can associate these users with different campaigns which makes reporting and customer journey mapping easier. ### 22. Cost-effective, excellent support, easily integrated BI **Rating:** 4.5/5.0 stars **Reviewed by:** JoAnn T. | Senior Dir, Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2021 **What do you like best about CANDDi?** We love where, what and how we get contact level engagement detail. Some users rely solely on the Gmail/Outlook widgets. Other users prefer the real-time alerts, while others prefer the summary emails. And we're all happy to have an aggregated view of all touches in our CRM at the contact level. **What do you dislike about CANDDi?** It would be great to schedule a specific time to receive a summary report or to be able to fine tune the scheduling of refined stream exports. And there are a couple of features that I would have executed differently - which doesn't mean they're wrong, just different. (We *are* relatively new users, so this may simply be us not yet knowing how to do this.) **Recommendations to others considering CANDDi:** The initial setup of CANDDi is a breeze. Spend some time thinking through your streams and notifications - there is a little bit of a learning curve. You simply can't beat the value of this technology. **What problems is CANDDi solving and how is that benefiting you?** CANDDi provides self-serve reporting for our users across the platforms they use. When users can get 90% of the information they want, it frees up our time and resources. ### 23. Canddi has proved very effective for identifying prospects on our website **Rating:** 4.5/5.0 stars **Reviewed by:** Joe W. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about CANDDi?** The software is easy to set up and navigate after an initial learning curve. Canddi's support team has been excellent at advising us on the best practices for setting up the software to identify prospects whilst offering insight on the best practices for nurturing identified leads. **What do you dislike about CANDDi?** There are few downsides to using Canddi, as it functions as required; however, it's a shame that we can't currently identify users who bypass their identification through VPNs. The interface could also use a revamp soon as it is beginning to look outdated, despite being functional. **What problems is CANDDi solving and how is that benefiting you?** It is helping us to identify visitors to our website, for which we can set up various channels and lead scoring criteria to monitor how they're engaging with our website whilst also providing our sales team with their information. ### 24. Great **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about CANDDi?** Really useful insights, extremely powerful tool and very helpful support team, would recommend. **What do you dislike about CANDDi?** User interface could use some improvement, but overall pretty good. **What problems is CANDDi solving and how is that benefiting you?** Understanding more about our leads ### 25. Still learning but pretty positive so far. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about CANDDi?** Understanding the type of activity on our website! **What do you dislike about CANDDi?** A little clunky at times. But I'm still learning. **What problems is CANDDi solving and how is that benefiting you?** Our support has been fab as we set up and understand how to get the best out of the product. ### 26. Canddi helps DigitalKonnect identify who is visiting their site. **Rating:** 5.0/5.0 stars **Reviewed by:** martin v. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2022 **What do you like best about CANDDi?** Easy to integrate Canddi into our site, and within a day, we were capturing traffic. The dedicated support team are responsive and helpful - We appreciate having that support on hand and FREE **What do you dislike about CANDDi?** Sometimes Canddi captures the wrong visitors; it is not always clear why this has happened or how we resolve it. This could be a lack of understanding on our part. When we ran a marketing Campaign in August, google analytics recorded 70-90 visitors a day, and Canddi identified probably 20% of the visitors. I would love to increase this as this would help us understand our traffic better. **What problems is CANDDi solving and how is that benefiting you?** Previously we relied on Google analytics to capture website usage numbers, which was great to start with until we realised that we needed to know who the visitors were to reach out to those potential customers. ### 27. Great service don't tell my competitors **Rating:** 5.0/5.0 stars **Reviewed by:** John B. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2022 **What do you like best about CANDDi?** instant automatic recognition and accuracy of the visitor in depth detail of who is browsing , you need to know who is a geniuine visitor , customer or prospect and who's a troll, speed and reliability has been essential **What do you dislike about CANDDi?** nothing everything fine please by pass this question your survey is too longthank you actually the survey is the most annoying feature that is the moost annoying i'm trying to do a fellow business a great review i dont want to write a book **What problems is CANDDi solving and how is that benefiting you?** identification of visitors who are prospect and customers whilst identifying competitors and who ar evisiting the site, hope this is helps thank you but i must go **Official Response from Tim Langley:** > hey John Thank you so much for the review (I'm going to steal that line for the next demo) :) T ### 28. Great company with on hand support and training **Rating:** 5.0/5.0 stars **Reviewed by:** Tevfik O. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about CANDDi?** Canddi is great for tracking form submissions. At least we use it for that purpose. It allows you to create a stream for segmenting and targeting. **What do you dislike about CANDDi?** Actually, I can't find any downside with the platform, they give you training and support on any issues you may. And the platform does what it says on the tin. **What problems is CANDDi solving and how is that benefiting you?** Canddi helps us identify the visitors and this helps us with remarketing initiatives. ### 29. Fantastic product. Incredible Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline R. | Project & Planning Manager / Apprentice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about CANDDi?** The insights we have gained since we linked CANDDi with our website have been invaluable, not just in attracting website visitors but also seeing which email campaigns are most useful to our customers so we can create more of the content they like. Plus it integrates with lots of CRM solutions, like Maximizer and Microsoft Dynamics **What do you dislike about CANDDi?** I have yet to come across anything that is a pain point! **What problems is CANDDi solving and how is that benefiting you?** Understanding our web traffic more and what pages/blog posts are popular. By adding a CANDDi link into our Mailchimp campaigns, we can also see who clicks through, how long they spend on the article and where else they visit. ### 30. Finally we can track our website visitors **Rating:** 4.5/5.0 stars **Reviewed by:** Igor Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about CANDDi?** Canddi shows us a piece of valuable information that we use further to generate leads and we already have the first results. **What do you dislike about CANDDi?** Canddi can work a bit on the UI improvement. **What problems is CANDDi solving and how is that benefiting you?** We didn't have enough information about our website visitors which is crucial in b2b sales. With this additional information, we finally are gathering good outbound leads. ### 31. We have been using CANDDI for years and we love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about CANDDi?** We have been using CANDDI for a number of years, it is a fantastic business tool for viewing who has been on to your website and tracking the journey through the website. We use the the ability to add a tracker to our emails, this has helped us when following up with prospects. We use the CANDDI upload function for our documents, and are looking forward to the enhancements that are coming in this area. **What do you dislike about CANDDi?** There isn't anything that we dislike about the system, yes we have the odd problem or bug but who hasn't? Any time we have had an issue, Tim and the support team have been very repsonsive. **What problems is CANDDi solving and how is that benefiting you?** CANDDI not only allows us to see who has visited our website, but on ocassion we receive calls from prospects who are busy and expect you to know exactly what they are talking about - even when english is not their first language. CANDDI helps us and the prospect by showing us exaclty what they are looking at, thus saving time. ### 32. CANDDi has made identifying our prospects so much easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Warwick F. | Client Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about CANDDi?** We use CANDDi to identify who has been on our website, what they have been looking at and where they came from. This is invaluable information for both our sales team and for our marketing team. **What do you dislike about CANDDi?** The interface could be a bit easier to use but that's a minor complaint that I'm sure is pretty easy to fix! **What problems is CANDDi solving and how is that benefiting you?** We spend a lot of money on PPC and trying to identify where prospects came from, what campaigns etc via Google Analytics is like tying to find a needle in a haystack. CANDDi takes all that away and makes lead attribution so much easier! ### 33. Next Level Web Snooping! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris E. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about CANDDi?** It costs a lot of time, effort and money to get potential customers to visit your website, but what if they visit and are cheeky enough to look around but then leave without making an enquiry? Ordinarily, you'd never know who they were, but with Canddi, you not only know which business they're visiting from, but it pulls through useful data like contact details, what pages they looked at and what they clicked on etc. Giving you a chance to go after them while having an idea of what they want to buy before you make contact. **What do you dislike about CANDDi?** Getting buy-in from 'old school' sales team members (who don't trust things with buttons) has been a bit tough! **What problems is CANDDi solving and how is that benefiting you?** Getting more ROI from existing web marketing efforts and increasing insight into what customers want is of obvious benefit! ### 34. An invaluable tool for me and my clients **Rating:** 5.0/5.0 stars **Reviewed by:** Nigel D. | Virtual Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2021 **What do you like best about CANDDi?** CANDDi gives me a real insight into what people are looking at and doing on my website. I've used it for years and I regularly recommend it to my clients and contacts **What do you dislike about CANDDi?** I'd like to be able to group devices using the same email address. **What problems is CANDDi solving and how is that benefiting you?** It helps me to focus conversations and to understand what marketing is and isnt working **Official Response from Tim Langley:** > Thanks for the review Nigel, glad to hear you're getting lots of value from CANDDi. Grouping devices which are identified as having the same email address is a great suggestion and something we'll work on being able to achieve reliably and automatically, thanks! ### 35. it's great to see who's accessed your site and what they are interested in **Rating:** 4.0/5.0 stars **Reviewed by:** Louis H. | PR Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2022 **What do you like best about CANDDi?** The daily updates are useful as it shows who's accessed the pages and how long they have stayed on site - good for IDing prospective clients **What do you dislike about CANDDi?** i probably dont understand the back end or the products full capabilities that well **What problems is CANDDi solving and how is that benefiting you?** it's giving warm leads which allows us to focus on prospects without having to cast the net too wide ### 36. Fantastic software and support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Steph C. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about CANDDi?** The email and LinkedIn tracking especially, are excellent and will be a big part of our sales activity. Our CSM Lewis is superb, always on hand to help and support! **What do you dislike about CANDDi?** Nothing to dislike - very happy customer **What problems is CANDDi solving and how is that benefiting you?** It's helping us to open doors and kickstart / nurture relationships with clients ### 37. Knowledge is power **Rating:** 5.0/5.0 stars **Reviewed by:** Rod C. | Head of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about CANDDi?** The Visibility of opportunities in today's market is crucial; having that visibility at the same time as the prospect has huge value, CANDDI provides me with the visibility advantages of full market opportunities and the advantage of measuring our marketing efforts at the same time with the use of content marketing and the smart tools incorporated within the CANDDI platform. **What do you dislike about CANDDi?** There is no downside in using CANDDi, it all works for me **What problems is CANDDi solving and how is that benefiting you?** CANDDI provides Market Intelligence, Opportunity visibility, Marketing ROI confirmation, Confirmation of market shift ### 38. Great app for getting visitor info **Rating:** 4.5/5.0 stars **Reviewed by:** Nishok T. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about CANDDi?** Canddi helps you get information about the leads that engage with your website. Sometimes we can get information even when the lead doesn't correctly fill up the form. **What do you dislike about CANDDi?** The interface could be a little more modern, but I'm just nitpicking. **What problems is CANDDi solving and how is that benefiting you?** Lead website activity and source ### 39. I've used Lead Forensics and CANDDi before, CANDDi's personal visitor tracking wins hands-down! **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver B. | Partnerships Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about CANDDi?** The fact that it tracks the specific person (not just a company) who visits your website - I'm no longer guessing who to speak to when a prospect visits our website **What do you dislike about CANDDi?** Not much, it's easy to use and the team is always there to help out if there's ever a technical issue.. **What problems is CANDDi solving and how is that benefiting you?** It shows me which people are visiting my website and alerts me to when one of my contacts is showing buying signals on my webpages in realtime.. ### 40. Useful tool, friendly staff **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2022 **What do you like best about CANDDi?** Finding exactly what products and web pages our website visitors have been looking at. **What do you dislike about CANDDi?** Can't think of any major ones at the moment. **What problems is CANDDi solving and how is that benefiting you?** Finding exactly what products and web pages our website visitors have been looking at. ### 41. Comprehensive Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about CANDDi?** Canddi has a number of automated tools allowing for me to be notified when I need to about potential prospects on our website. **What do you dislike about CANDDi?** Canddi still lacks a bit of granularity around the individual pages a visitor has landed on but I believe improvements to this are planned **What problems is CANDDi solving and how is that benefiting you?** Allowing us to easily track visitors, capture data and act as a landing page resource where required, improving overall productivity since its implementation ### 42. Very effective IP Lookup with additional features **Rating:** 4.0/5.0 stars **Reviewed by:** Tim H. | MD, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about CANDDi?** contact identification provided with some records **What do you dislike about CANDDi?** nothing really - all works well for sales team **What problems is CANDDi solving and how is that benefiting you?** Identifying visitors to website and tracking returning visits ### 43. Using CANDDi = More Sales **Rating:** 5.0/5.0 stars **Reviewed by:** leland m. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about CANDDi?** The technology works very well given the inherent limitations to ID'ing web traffic. I like that they use an expanded ID graph, as opposed to just IP matching, which is typically inaccurate. Given the improved accuracy and rates of ID, my clients have definitely benefited from new opportunities and deals that would have otherwise been missed. In addition, the crew behind CANDDi is awesome to work with. **What do you dislike about CANDDi?** There is some data inaccuracy sometimes, but that is par for the course when working with these types of products. **Recommendations to others considering CANDDi:** Use the 30 day free trial to see if the product is a fit for your organization. **What problems is CANDDi solving and how is that benefiting you?** The primary problem that we solve with CANDDi is that sales teams are no longer waiting for form fills on their websites. They can now prioritize leads based on engagement and quickly dial their conversations in based on what the lead has engaged with. ### 44. It is very useful for comercial campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2022 **What do you like best about CANDDi?** The detailed information once the person is identified and the description of the time invested in each field of the website **What do you dislike about CANDDi?** The notifications. It is very important to set up the filters properly in order to not get over notificated **What problems is CANDDi solving and how is that benefiting you?** It brings you an idea of how much your actions are creating interest on potential customers ### 45. Great business development tool **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver S. | Personal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2021 **What do you like best about CANDDi?** Knowing who is on the website, from competitors to potential clients. **What do you dislike about CANDDi?** There is nothing I dislike about Canddi! Several of our clients have come via the Canddi pop-up form. **What problems is CANDDi solving and how is that benefiting you?** Knowing exactly who is on the website, not just numbers. I have identified many problems such as finding bots on our website, which has helped our SEO team. **Official Response from Tim Langley:** > Glad you're getting plenty of new clients identified using our Capture forms, Oliver! Also good to hear you've been putting CANDDi's bot-detection capabilities to good use since we last spoke :) ### 46. Good Support and Useful Features **Rating:** 4.0/5.0 stars **Reviewed by:** Simon D. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about CANDDi?** it is a great tool for viewing who has been on to your website and the ability to add a tracker to emails is a great tool. The support is also very good. **What do you dislike about CANDDi?** There isn't anything that we dislike about the product at the moment, but we do not use all features within the software. **What problems is CANDDi solving and how is that benefiting you?** It allows us to see who has visited our website, so we have an idea as to who to contact about our products and services. ### 47. CANDDI is a valuable tool for our marketing and SDR team. **Rating:** 4.5/5.0 stars **Reviewed by:** Bill C. | Senior Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about CANDDi?** CANDDI's stream builder gives you a lot of flexibility in how you can track and monitor your marketing and SDR campaigns. **What do you dislike about CANDDi?** It can be hard to see the insights that you gain with CANDDI without pre-built dashboards and reports. **What problems is CANDDi solving and how is that benefiting you?** It is allowing us to see who is interested and showing real engagement in our campaigns. ### 48. The best of all the web lead analysis tools that I've tried **Rating:** 4.5/5.0 stars **Reviewed by:** Richard B. | VP of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2022 **What do you like best about CANDDi?** This is really the only lead tracking tool we've found that is flexible enough to give us the insight that we need from our B2B website. I've implemented Lead Forensics and several others but taken them all off again and this is the one I've stuck with. The integration with the website was straightforward and the level of insight is higher than the other systems we've tried. The presentation of the data is good and most importanty for us, they really worked closely with us on getting it set up and working for our requirements, which have a few quirks of our own. The level of hands on support is great and a real pleasure to work with. **What do you dislike about CANDDi?** The level of flexibility is such that the interfaces are not always completely intuitive but the hands-on support is always there to get through this **Recommendations to others considering CANDDi:** Give it a go - and make sure to engage their support team if you need any help **What problems is CANDDi solving and how is that benefiting you?** The main use-case for us is identifying prospects and behavior on the website, and attracting contact capture. We are seeing new information coming in every day. ### 49. Brilliant system, excellent customer support, easy to use, and very insightful results! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about CANDDi?** Ease of use to get such insightful results! **What do you dislike about CANDDi?** the occasional mismatch of IP addresses or lack of info **What problems is CANDDi solving and how is that benefiting you?** it's giving us insight into who is visiting where on our website, and what links they click on from emails we send, this is helping us measure engagement ### 50. Far more insight than we could ever use... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about CANDDi?** The deep knowledge and understanding of the product which the support team show when helping a tech moron like me. **What do you dislike about CANDDi?** It makes me feel like an idiot because I don't really understand what is going on until the support team draw me pretty pictures. **What problems is CANDDi solving and how is that benefiting you?** CANDDi gives us a really interesting insight into how people use our website to search for information. This has enabled us to concentrate resources to areas which will give best value to our customers. ## CANDDi Discussions - [What is CANDDi used for?](https://www.g2.com/discussions/what-is-canddi-used-for) - [View CANDDi pricing details and edition comparison](https://www.g2.com/products/canddi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+01%3A34%3A19+-0500&secure%5Bsession_id%5D=81ed812c-65f2-474b-9e11-15b6612b652e&secure%5Btoken%5D=a5275b955153e7a6747160ade1af5f278a93cbfe19a84d905fe4dd3dd35073a4&format=llm_user) ## CANDDi Features **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Monitoring** - Features - Performance - Identification **Agentic AI - Visitor Identification** - Cross-system Integration **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Data Capture** - Mobile - Websites - Social Media - Data **Analytics** - Export/Import - Reporting **Customization** - Forms - Personalization - Templates - Integration ## Top CANDDi Alternatives - [Lead Forensics](https://www.g2.com/products/lead-forensics/reviews) - 4.4/5.0 (1,094 reviews) - [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) - 4.5/5.0 (8,854 reviews) - [Leadinfo](https://www.g2.com/products/leadinfo/reviews) - 4.3/5.0 (807 reviews)