CANDDi Reviews & Product Details

Our team has been using CANDDi software for a couple of months now, and we are very happy with the service. It offers a great set of features to identify visitors to our website, whether by company or by fully identifying the individual. The Marketing and Sales teams are particularly pleased with these capabilities.

It was also very easy to set up and to train new employees to use it, which we appreciate. Additionally, the support has always been top-notch, and we think the quality-to-price ratio is brilliant. We'll definitely keep using it and recommend it to all our friends. Review collected by and hosted on G2.com.

We had a blog post recently that went viral and exceeded our expectations in the surge of traffic that our blog received. Canddi was loading a bit slow during that week, but I'm not surprised, nobody in our team expected that kind of traffic on our blog anyway. In the end this is a good problem to have and I'm sure it can be worked on it. Review collected by and hosted on G2.com.

Canddi has significantly improved our ability to gather insights on website tracking and email marketing performance. One of the standout features that initially drew us to the product was the sophisticated filtering of spam and bot clicks, which has saved us a considerable amount of time on manual processes. The system works seamlessly, allowing us to focus on real leads.

We also appreciate how Canddi makes it easy to identify and segment inquiries, giving us a clearer view of our data. This segmentation has been crucial for understanding the intent behind each inquiry, helping us tailor our approach more effectively.

The customer support from Canddi has been top-notch. Lewis, our account manager, has consistently gone above and beyond to help us segment our streams across different campaigns and build customized dashboards. He’s even joined multiple calls with team members at Mitigo, always explaining the product in detail and sharing valuable insights based on his experience with other clients.

Thanks to Lewis’ professionalism and guidance, we’ve been able to integrate Canddi into our Salesforce workflow, using it to create intent list views. It’s now an essential part of our process for filtering high-intent leads to our BDRs, helping to drive more appointments and conversions.

Overall, Canddi has become an integral tool for our lead generation and tracking efforts, and we couldn’t be happier with the results! Review collected by and hosted on G2.com.

There is nothing we dislike about Canddi. Review collected by and hosted on G2.com.

Since integrating CANDDi into our marketing strategy, we've seen significant improvements in visibility and overall performance. The tool provides detailed insights into website visitors, allowing us to track potential leads and understand their behaviour in real time. This visibility has helped us streamline our lead generation process, enabling more targeted and personalised outreach.

CANDDi's data-driven features have also allowed us to adjust our marketing strategies on the go, refining campaigns for maximum impact. We can now focus on high-potential prospects, optimising our efforts and resources where they matter most. We have received excellent in-house support from Lewis Kittle, who made the whole onboarding and time on the platform easy, and enjoyable. Review collected by and hosted on G2.com.

While CANDDi has been a valuable tool for lead generation, there are a few areas where we feel it could improve. The volume of data provided can feel overwhelming at times, making it difficult to sift through and focus on the most relevant information. Lastly, some integrations with other marketing platforms could be more seamless, requiring more manual effort than we'd like for full optimization. Review collected by and hosted on G2.com.

Really useful to see who is interacting with my emails and the site in general. Enables me to pounce on prospects at an early stage of interest. Makes following up so much easier and gives me a real insight into what in particular is interesting a prospect. Canddi is mostly easy to use. When I need help, the support I receive is excellent and this is really important to me because I am not a technical person. if I have any issue I can get in touch immediately and things are always resolved really quickly. Lewis in particular always responds to my questions and is so helpful in explaining things, very patiently, to me. He also follows up to check whatever has been explained or added, has been resolved or implemented successfully. Review collected by and hosted on G2.com.

Nothing really, other than I wish I was more technically capable to get the most benefit from it. Review collected by and hosted on G2.com.

The easy help you can get from the support team, I started the business at the beginning of the year and Lewis K has helped me understandng the use of Canddi and all the benefits our business can gain from it. He has also been there to answer any random questions I have very quickly, his explanations have also made it easy for me to explain to my colleagues answers to questions they have about Canddi.

-Making streams.

- I use Canddi every day to help with any forms filled out on the website.

- easy to use and to understand. Review collected by and hosted on G2.com.

- no data can be caught in a stream before the date the stream was made. Review collected by and hosted on G2.com.

CANDDI allows us to see what our customers are looking at online, giving us the opportunity to support them further in their search for the right solution. We use it on a daily basis to look for new customers and reach out. It provides general information on a customer. Review collected by and hosted on G2.com.

Even though we've been told that CANDDi uses companies house for addresses, we often find opportunities are missed when the address CANDDi provides aren't the same as the company house. Sometimes, the business CANDDi shows is entirely different from the links it gives you. Review collected by and hosted on G2.com.

Email tracking , and creating links to track from PDFs, linkedin i think can be used well too Review collected by and hosted on G2.com.

Ease of use, its abit confusing, Linkedin i would like to put links in posts to track but seems very unreliable Review collected by and hosted on G2.com.

Really good at tracking new visitors that come to our website. You can see all the fine details of the visitor's activity. Very easy to use, and great user interface. Customer support is always fantastic - shout out to Lewis :) Review collected by and hosted on G2.com.

Sometimes the information about the visitor isn't always accurate unfortunately. Bots can also slip through sometimes when they should be in the exclude stream. Review collected by and hosted on G2.com.

Seamless, engaging and technical support on speed dial. Review collected by and hosted on G2.com.

I cannot say I have experienced a downside to using Canddi, once our clients see the benefits in real-time sales follow-ups, rather than Google Analytic/numeric reporting alone they are brought into the obvious benefits. Review collected by and hosted on G2.com.

We get to see wherever possible the actual name of a person or company who has visited our website. We also get insights on whether they have come via google ads or SEO. They have very good customer support and when I had a query they video called me and walked me through what I needed to know. We also receive daily reports and report of when an 'identified' user has come to our site. Review collected by and hosted on G2.com.

There is nothing I can think of that I dislike. Review collected by and hosted on G2.com.