--- title: bxp software Reviews meta_title: 'bxp software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how bxp software works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 3 scale: '5' date_modified: '2026-06-04' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # bxp software Reviews **Vendor:** bxp software **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.5/5.0 **Total Reviews:** 3 ## About bxp software Bxp software own and distribute bxp, a specialist software solution providing a range of award-winning CRM, Contact Centre Management, eLearning and Quality Assurance tools aimed at maximising efficiency and profitability. ## bxp software Reviews ### 1. BXP Review **Rating:** 4.0/5.0 stars **Reviewed by:** Debdatta B. | VP Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2022 **What do you like best about bxp software?** Customer support, the way they resolve queries is really appreciating. **What do you dislike about bxp software?** No basic price is mentioned to understand the value of the product and to compare with others. **What problems is bxp software solving and how is that benefiting you?** Call center, it helped us to tackle our queries and organised the calls. ### 2. My review of BXP software **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen V. | Director Of Sales Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2021 **What do you like best about bxp software?** The most helpful thing about BXP software is that it helps keep all of our contacts and contact them in order. We no longer contact customers multiple times about the same issue. We can keep a running log of when we need to call clients about their energy supply straight. Before we would hope that we remembered to reach clients in time to renew their contracts, they would slip through the cracks. **What do you dislike about bxp software?** Pricing is the biggest problem with BXP software. Pricing is the biggest problem with all CRM platforms. It is a huge added expense, and we see little return on our investment. It is hard to quantify what the return on investment is with the CRM. Would we still have the revenue without it. It is sometimes challenging to say if we would have or not. It seems to work, so we continue with it. **Recommendations to others considering bxp software:** I would recommend BXP software to any company that has customers that have contracts that renew. It is impossible to keep track of everyone without a program like BXP. We would not be able to handle knowing when each customer was ready to renew. **What problems is bxp software solving and how is that benefiting you?** The major problem that we are solving using BXP software is following up with customers promptly. People always remember to call and work with large accounts, but the smaller ones were not getting the service that they deserved before we started using BXP software. ### 3. Fully featured Call Center Software designed to serve Enterprises end-to-end solutions **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about bxp software?** Campaign Management, Real-time Chat, and Inbound Call Center. **What do you dislike about bxp software?** I am not like Escalation Management in this app. **What problems is bxp software solving and how is that benefiting you?** Not get much more benefits by using this software because I am a user of the software and feel easy to operate and use in the front end. ## bxp software Discussions - [What is bxp software used for?](https://www.g2.com/discussions/what-is-bxp-software-used-for) - [View bxp software pricing details and edition comparison](https://www.g2.com/products/bxp-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+04%3A34%3A20+-0500&secure%5Bsession_id%5D=44d030b7-efb4-4764-a27d-c32f3534f81e&secure%5Btoken%5D=a14384fd5594727bfd1b17274b26483b50d61eb44dac3e4385692b243f754069&format=llm_user) ## bxp software Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top bxp software Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,650 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,165 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,247 reviews)