Last updated on Jul 28, 2026
BrightHR offers 1 pricing edition, starting at £4.50. BrightHR pricing tiers are designed to support different usage levels and team sizes. BrightHR also offers a free trial. Compare the BrightHR pricing table below to figure out the best fit for your needs. Some plans may require you to contact BrightHR for custom pricing.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
BrightHR does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.
According to G2 data, BrightHR pricing in 2026 starts at £4.50. Pricing may vary based on billing terms or usage, so users should review the BrightHR's official pricing page for the most current details.
BrightHR's pricing is best suited for small businesses with fewer than 50 employees, which represent the dominant reviewer segment on G2. Industries including health and wellness, hospitality, retail, construction, non-profits, and professional services appear frequently among G2 reviewers, reflecting broad SME adoption. G2 users in these segments consistently praise BrightHR for simplifying holiday tracking, absence management, payroll, and compliance without requiring a dedicated HR department. Mid-market organizations up to 1,000 employees also use BrightHR, though some G2 reviewers at that scale flag limited customization and oversimplified features. BrightHR's pricing and feature depth align most naturally with owner-managed or lean-HR small businesses prioritizing ease of use over advanced configurability.
BrightHR does not offer a free version or a publicly listed free tier. According to G2's pricing data for BrightHR, the pricing model is based on custom quotes, with enterprise needs accommodated through tailored arrangements. G2 reviewers note that BrightHR's paid plans include leave management, payroll integration, e-learning modules, document storage, compliance tools, rota planning, and the Blip clock-in app. One reviewer mentioned that add-on modules exist but pricing for bolt-ons is not transparently surfaced during onboarding. Prospective buyers should request a custom quote directly, as BrightHR's pricing structure on G2 does not indicate any entry-level free access point or trial tier.
G2 reviewers present a mixed but generally positive value picture for BrightHR. Small business users frequently cite affordability and all-in-one convenience as strong value drivers, with one banking-sector reviewer calling it ideal for early-stage startups at an affordable cost base. However, a mid-market chemicals reviewer flagged BrightHR as overpriced, and a consumer services reviewer noted it feels somewhat costly. High ratings from small businesses suggest strong perceived value at that scale, while mid-market users occasionally find the feature set too simplistic for the price. The bundled payroll, e-learning, compliance tools, and 24/7 HR advice are cited as key value-adds that justify BrightHR's pricing for most small business buyers.
The solution as whole meets my needs at a very affordable cost base. Ideal for an early stage start up. Review collected by and hosted on G2.com.
I havn't used it enough yet to give an informed answer on this. Review collected by and hosted on G2.com.
Unfortunately, I cannot identify anything positive about my experience with BrightHR. Whatever benefits the software may offer are completely overshadowed by my experience of its sales practices, lengthy contractual commitments and handling of complaints. Review collected by and hosted on G2.com.
My biggest complaint about BrightHR is the way lengthy contractual commitments are presented during the sales process, followed by what I consider to be an extremely poor approach to resolving complaints.
As a small business owner, I was sold services primarily on the basis of affordable monthly payments. I do not recall being clearly informed that I was entering into a five-year payroll agreement, or that my HR agreement involved automatic two-year renewals with strict cancellation deadlines.
I subsequently discovered that BrightHR considered my business committed to payroll payments until January 2031, regardless of whether we actually used the service.
BrightHR has confirmed in writing that our payroll service never went live and that no payroll submissions were made to HMRC. Nevertheless, it continues to maintain that payments are contractually due.
What I find particularly unacceptable is the handling of my formal complaint. Rather than properly addressing my concerns about how these contracts were sold, BrightHR repeatedly focused on missed onboarding appointments, outstanding invoices and offers of account credits.
I have spent months attempting to obtain a substantive explanation and the original sales evidence. The dispute has now escalated to a formal Letter Before Action.
For a small business, the prospect of being tied into years of payments for services it no longer wants is deeply concerning.
In my experience, BrightHR's contractual arrangements and complaint-handling practices have completely undermined my confidence in the company.
I would strongly advise any prospective customer to scrutinise the full contract length, automatic renewal provisions, notice periods and early termination liabilities before signing anything.
**A monthly payment does not necessarily mean a monthly contract.** Review collected by and hosted on G2.com.
Hi, thank you for your feedback, just to confirm that we are in receipt of your most recent correspondence, and we will be liaising with you accordingly on this matter. Thanks, The BrightHR Team
