Brainshark Reviews

The ability to reach 1,500+ associates in 24 states instantly and track the compliance. Support team is phenomenal. An added bonus, we can share content outside of our system with clients and influencers and that has given our sales and marketing efforts a big boost and it came at no additional cost.

Reporting is a bit clumsy. There is robust reporting ability but it takes some time to make sure you are getting what you want. Also, the intermingling of terminology (Course and Presentations) has confused many users and administrators alike

Take their advise. Do not launch prematurely. Build your content, plan your curricula. Understand the capabilities of the system and don't just toss stuff out there because you can. Your users will judge the value Brainshark has to offer from their first few interactions and if those are less than satisfactory it takes time to build the value again.

Training. We use Brainshark to train our associates on Company policies, systems, procedures, processes and products.

Compliance. Our business is fairly regulated and some training is mandatory for us to be in compliance with certain regulations. Brainshark allows us to track and record the training.

Communication. With 1,500 Associates in 70+ locations in 24 states getting everyone together is not feasible. Brainshark allows us to communicate with everyone in a short amount of time cost effectively.

Brainshark makes it much easier for our company to reach our 1,500 employees spread out over many states. Communications, Training, Compliance and other critical functions of the Company are seamless and we have a way to track usage

Reporting is a bit clumsy right now. He have to dedicate more time to learning all of the functionality that it offers. I also wish Brainshark would differentiate the types of modules much better so you can see if something is a Course or a Presentation

Slow down. There is a desire to simply start building content and use it right away. Invest the time before hand to build the content and learn the capabilities before you introduce to the company.

Communications. We can with a simple Brainshark module reach all associates quickly and know that thye have watched it.

Training. We are a rapidly growing company with many new employees each month. They all have to be trained. Not to mention continued education for current employees

Compliance. Much of our business is regulated by the government and we have to do certain things certain ways. With Brainshark we know that every one has been trained on the proper ways to do things and we can prove to compliance officials the training has taken place

Authors liked the ease of editing/correcting individual slides and/or Audio when things changed or errors were noted, and the frictionless way to add various language versions using one original slide deck.

I'm basically a fan of Brainshark, and don't really have any complaints about the features or how it works in our environment.

The ease of use and editing for authors, the short module format for learners, and the reporting make Brainshark an easy choice to stand alone or supplement the toolbox of any learning/training/enablement group.

We transformed the traditional Engineering TOI (Transfer of Information) to Techncial Sales and Support staff from unstructured videos to tight, framework driven Brainshark modules. The short, focused modules make the content much more searchable, useable, and impactful with the intended audiences.

Here is a simple formula for building awareness of your business, event or startup. 1) Add a prospect to your email. 2) Build a Brainshark to describe your offering. 3) Capture a lead when they view your presentation/pitch. Brainshark follows our motto of "Mobile Media Made Easy®". It is easy to mix slides, video and voice to create an engaging presentation or promotion.

Brainshark provides all of the functionality we need to acquire new customers.

With Brainshark's VideoSynch, we quickly built a "webinar trailer" announcing a new webinar series. Brainshark is also a great tool for managing webinar replays. We uploaded our ReadyTalk recording of our webinar to Brainshark, added slides and sent the final presentation to our registrants. Using the Brainshark guest book, we embedded guest book data with our email marketing platform on the Brainshark viewing url. This Brainshark feature allowed us to report on who viewed the embedded video replay of our webinar and any additional slides we added.

Cloud-based, the login-and-go functionality is what I use the most. Being able to edit a slide and/or the narration without disrupting the entire presentation, and have those updates flow into the existing URL. (ie: no file manipulations needed!). Viewing statistics are very good.

The authoring tools are outdated and take a long time to really polish and setup animation timings, video syncs, etc. (although still better than other methods, this can still be significantly enhanced). The mobile player (HTML5) is terrible, and they are really late to improve that given the death of Flash and how most browsers will automatically pull the not-so-great HTML5 player. They did recently improve the resolution quality of the slides in the HTML5 player, and they have plans to improve all of these areas, hopefully by Q1-Q2 2018.

There is so many things you can do with Brainshark. Make sure you properly define your goals, and reamin focused on deploying those elements. This can be especially important with elearning or even sales force usage of content -- what metrics do you need, when, and what kind of feedback/viewing info is needed by sales, etc... Having a solid plan in place will ensure you propoerly organize the content and setup the right viewing reports and frequencies to measure your progress and content effectiveness.

Also, work with others to showcase the range of capabilities. For example, my particular deployment focuses on event replays and customer-facing presentations to share with the selling and user communities. In sharing with other departments, they will soon deploy the sales enablement/coaching capabilities. Brainshark has been great to work with our various departmental and evolving needs.

Replicating event session replays to our users, and broadcasting exec-level presentations to the selling community (and users too). It gives great analytics for what content is being consumed, and the viewing details inside the content, and give guidance as to what's important and what is compelling.

Brainshark allows us to train and coach our sales floor efficiently and effectively, saving time away from desks and phones by integrating into our CRM. We can use data to bring real-time product trainings to our salespeople as needed depending on client and focus.

The course catalog tab in Salesforce can be a bit clunky and unintuitive.

Brainshark allows you to scale sales trainings effectively and efficiently. It works well with Salesforce and can be utilized to bring pertinent training and data to forefront while interacting with clients.

Large process and product trainings can be an ineffective and inefficient use of time, not to mention hard to schedule and account for makeup sessions. Brainshark allows us get trainings out effectively on a large scale and across departments that allows users to complete at a time that works best with their own and their team's workflow.

The ability to create curriculums! They were not being utilized in the past by our company, but we are excited to roll this out for the fiscal year - creating a more formal structure that we can report on.

The User view. It looks old - but I do know they are Launching a new UI which looks AMAZING!

Be patient. There is a lot you can do with Brainshark, and a lot to learn. Take your time learning about what needs to be done before implementing - so that you make sure you do things right the first time!

We have been using Brainshark in the past for product/model certifications. Moving forward, we will be putting all of our Onboarding content into curriculums for a seamless new hire experience. We will also be using curriculums and coaching to help reps come up to speed on the new way in which we will be working with our clients.

Brainshark is an easy to learn and use product that lets you develop in any direction you choose, sales, coaching, education. It is easy to upload content, and add interest with voice over, background music and video. We use their Rapid Learning Portal to give easy access to training curricula where participants can track their own progress (transcript). It is also really easy to just send out a link via email or add it to our website to deliver content or webinar recordings. We use Brainshark throughout our company in Compliance, HR and Education.

When recording a Brainshark, it would be nice to have a pause feature, rather than have to record a full page at a time.

As an educational tool Brainshark is easy to use. We have a very small group that does all the education internally and externally for 225+ staff and over 900 external with a lot of other things to do than build training modules and programs. Brainshark allows us to build training easily and keep them up to date with ease. We created over 100 micro trainings for a large technology roll out this year using Brainshark

Brainshark has given us a super easy way to deliver content like annual Compliance and HR information that have to be tracked. It has also given us an easy to use training portal. We had a terrible online training program that was difficult to update, and tracked by an excel spreadsheet. People in the field were always calling to find out where they were in the program... especially before annual awards were calculated each year. Using Brainshark, participants can run their own transcript to check their progress, and trainings are easily updated. You can change one slide or the whole deck when you need to make updates. We recently change the background on one whole curriculum, while also updating to current forms in the training, and it was a breeze! We recently had a very large technology change to release to the field and did over 100 Brainshark training modules to cover every little part. Most only 3 - 8 minutes. People then took an assessment to take only the courses they needed most, with a catalog of all courses available to everyone. We have never had a better technology release!

The ease of use to make a quick, personalized, target multi-media pitch that actually tells you in real time what your audience is doing with it. From a quick note to a presentation, to a learning tool that helps not only the end user, is highly (and easily) customizable but up/down the food chain in a permissions based environment. REAL TIME DATA. Old school unintelligent collateral is dead. Sales becomes Marketing; Marketing becomes Sales. I've taken Brainshark EVERYWHERE I've gone in my software sales career.

Pilot/POC is a bit of a pain. and you just got line up a few resources (time, money; most all a few good (top rep sales and sales ops (or marketing) people.) C level needs to make it a priority to see revenue benefits; sales/sales ops will see funnel grow instantly. Marketing will A- B test campaigns.

I'm a big Pilot/POC/Trial guy. I need to see it in action. I need cognizant to carve out the proper resources and timing to do this; not just with Brainshark, but any sales or marketing or management solutions.

allowing us to get in contact and verify through detailed tracking metrics in real-time what our targets are doing with our value prop, et cetera. a larger funnel and quicker sales cycle from first touch to close. also migrating more fluidly through the org chart and horizontally.

1) the content creation capabilities make the historic instructional design process go a lot smoother. You don't need to be an instructional designer to make good content in Brainshark

2) the coaching platform is a powerful way to validate a seller can do what it is you trained them on

3) integration into SFDC CRM makes it easy for sellers to find their training and enablement without having to leave the system they are in every day

4) the level of reporting is pretty powerful, not only do you see who completed what, but can get to the level of understanding where they spent their time and how much time they spent

1) the coaching platform has some hang ups in regard to configuration with MAC vs PC, browser type, flash vs no flash, etc

2) the concept of Presentation vs. Learning can be a bit confusing, there could be better integration between these ideas

3) the content in context functionality is a bit premature

Brainshark provides a variety of different solutions (content creation, learning management, video coaching platform, CRM integration). Be sure you understand your requirements so you can compare it to other tools correctly.

Through several acquisition we needed to quickly cross train our sellers across the portfolio to support a new Go-To-Market model. Brainshark allowed us to quickly create training around solution & offerings and internal tools and processes and deploy it across the sales organization. We also used the coaching platform to validate our sellers are on message before they are in front of customers.

Ability to create content, house content and use video coaching all in one tool. The video coaching tool has come a long way over the last year or so but it was a bumpy ride that we put users through with many technology issues.

LMS interface not that user friendly, intuitive or customizable. Customer service and support not the level I would expect to help meet our goals better for what we pay. Have asked for support to understand many back end admin structures and its hard to get clear support. Many tech issues faced with tool in our corporate environment.

Great to have a tool that allows for content creation, LMS and video coaching all in one. Don't expect a super user friendly interface. There are small intricacies that it takes time for users to learn and admins to understand programming on the back end.

Sales training easily delivered to employees and the use of video coaching a great benefit (after undergoing years of tech issues).

The Brainshark platform provide a user-friendly and incredibly intuitive way to bring announcements, training, and other messages to your audience in a more creative way than more traditional means. The software allows great flexibility to "produce" your material with music, animation, narration, video and other options, yet is remarkably simple to use. Reporting features continue to improve and the customer support is top notch.

The examination question feature in the tool could be more robust, and I have provided that feedback in the hopes of seeing enhancements through their product roadmap.

You will find Brainshark extremely easy to get started with - if you can put together a powerpoint and read a script, you already have the basic experience to use the tool. Plus, if you get stuck or want expert assistance, the Brainshark support team is ready to help you, through a set of tutorials and user guides to dedicated live support.

I use Brainshark for both "just in time" communications and as a means to deliver training in a simple and cost-effective way.

I love the customer service and Brainshark's devotion to customer success. A lot of times once you purchase a service, the company leaves you alone and you never hear from them again. With Brainshark, your sales rep and customer success manager check in with you often, letting you know new updates, new services and making sure you aren't having any issues.

The reporting functionality could be a little better/easier-to-use - but other than that, I have no issues.

Our biggest issue is adoption - but that is our company's issue. We want to use Brainshark as a learning and sales too, but until our sales people use it for that, we can't devote the time needed to making more learning modules. The benefits are endless - we can't wait until we can prove the value of integrating with Salesforce - we may be a couple years off though from that.

It's easy to navigate and use when I'm prompted to use it or if I voluntarily go in to reference something within Brainshark. I don't have to try to figure things out and spend a lot of time navigating the platform which is nice.

No real complaints about it. I am not a heavy user of it, only using it when prompted by corporate or when referencing something I used it for previously.

I would recommend Brainshark to others in a similar position as me. It is easy to use and helpful to learn new tactics and be able to reference training material when needed.

Brainshark provides me with up-to-date training and learning on how to more effectively sale our products and services. It has made it easy not only to take the trainings put together by corporate but also to go back to and refer to the training material anytime I need to.

Love being able to create the presentation in PowerPoint (with animations!) and upload it to Brainshark. And now that Brainshark keeps the PowerPoint as an attachment behind the scenes I no longer have to remember where I put it when I need to make revisions later. Other things I like: how easy it is to call in to add audio to slides; Brainshark's web storage so I can point to my presentations from anywhere and know my users can get them; and the ease of pulling usage reports.

I have not had great luck uploading video. We've made it work with recording with a Google Chrome extension, but we have not figured out other solutions. Also, as easy as it is to do audio either on a microphone or to call in, we find volume and quality discrepencies when we edit slides. I'd like the ability to edit the volume for slides individually as needed.

When you decide to get Brainshark, also opt for some in person training. There are lots of great tutorials and support, but it's good to see the product in action and to ask questions. I found it made using, and training, Brainshark much smoother later.

Our Brainshark presentations are generally used for software training: for onboarding training for the HR/Payroll area as a supplement to in person orientation; as refresher training for in-house data reporting software; and most recently as a temporary measure to train a system in scratch for a co-worker on leave (see review title). By having the Brainsharks available to refer employees to, we are able to free up our time to work on new activities and projects while providing them with a dynamic presentation to assist learning, plus give them a resource to return to any time they need it.

Not boring at all, I like the slides on the left corner sometimes

Nothing so far, I just hope they keep this up and if anything make it better if possible because for now it doesn’t seem like it needs anything else.

Make sure you or your company use Brainshark

(🧠 🦈 ) or start using it, It’s a great and tremendous productive tool.

A great Educational Tool for our agents. Our agents (myself included) have and are still being able to log in anytime we need to for new and refresher training at our Company’s web-based site and go to our training section online on that site and choose the specific Brainshark training we need, any training pertaining to our industry.

This is the best and the easiest guide for creating a Video that I ever see.

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There’s no doubt that online video is popular these days. And B2B marketers are adapting their digital marketing strategies accordingly. But for those late to the party, or looking for up-to-date tips on how to navigate the world of B2B video marketing—from planning and creating to delivering, sharing, and measuring impact—our Video Marketing Survival Guide is the eBook for you.

You are always getting better and better.

It's incredible helpful. See it for yourself or call me.

Learn how you can integrate video into your B2B marketing-strategy.

Looking to drive sales productivity at your organization.

It's fairly easy to upload a ppt presentation and have multiple people voice over it. It works great in terms of marketing and sales working together to pull together presentations for clients. It's an easy platform to include remote employees into the presentation.

Works terribly on mobile and the platform looks really out of date. The majority of our customers are using mobile throughout the day so this can be really frustrating for us. Most people leave as soon as the enter into our mobile presentation experience.

Find a different platform that is much more mobile friendly. The presentation mode on this platform is really impressive but looks incredible out of date and needs to be refreshed. I also get frustrated when looking at the analytics from our mobile usage - most mobile users click into the presentation and leave very quickly because of the experience. It's hard to understand how to click from slide to slide and the orientation doesn't work for easy viewing.

An easier way to pull together a presentation with voice over. You can record from slide to slide so it's easy to edit and easy to have multiple people speaking throughout the presentation on different slides.

What I like best about Brainshark is that it's a new way to send valuable information to customers or potential leads with a simple link. We are currently using Brainshark to create visually stimulating presentations in the form of a video on our service offerings, and what's great is that if we cannot secure a meeting with a customer or potential customer, we can offer to send them this link giving them an overview of our company and what we can offer. We have received meetings after sending links, so it it very valuable. It is also more stimulating to receive information in the form of a video opposed to having read through a Sales Sheet or Presentation.

Brainshark is pretty great, but one area I dislike is the quality. Now, the quality is not terrible by any means, but I have had issues with streaming videos within Brainshark and very animated PowerPoint slides that just wouldn't work due to the Brainshark system.

As I mentioned earlier, we are able to reach more customers and leads by being able to send them a link if we cannot get in to see them or they do not want to set a meeting just yet. A benefit we realized was that we can use our Brainshark presentations to help trains our Sales team on new service offerings.

Brainshark is easy for everyone. Whether the user is a technology expert or novice, accessing content using Brainshark is straightforward and effective. In addition, it can be accessed from a variety of devices making it a useful and effective resource. My experience is more with the user side. I have used it myself to get information and observe others using it.

Frankly, the name. I've never liked it. I wish it was called something else. I can't think of anything else that I dislike.

We leverage Brainshark to extend messaging around our sales process initiatives and to provide an overview of the program and supporting vPlaybook we've launched. It allows our target audience to gain insight into our goals, information and resources easily. Also, we are able to track participation/engagement which is great in advance of a workshop.

Ease of use for Admins., unlimited capacity.

Is not keeping up with changes in viewing technology, making learner experience sometimes difficult and increasing our need to provide external technical support due to Brainshark constrictions.

Here's a letter I wrote summarizing these frustrations:

Patrick,

Thank you for the thoughtful response.

I would like to know if Brainshark’s HTML5 player will eliminate the need for us to provide

Technical support to our users currently struggling with your error messages and system constraints?

(see attachment example of a support sheet I created to address just one of your error messages)

A simple yes or no would be sufficient here.

If there are other roadblocks our users will face next year it would

be helpful for Brainshark to provide us with one-page bulleted workaround memos like the one attached in advance.

This would save us time from having to guess what the problems are and then create support worksheets.

Please find a way to make our assets viewable on any device, with any browser, at any time without constraints.

That’s not too much to ask in my view, even if Chrome, Mozilla and others make changes that are out of your reach to

directly control.

I’m in the learning business for our members, not technical support. In other words, I’m an educator

not a technologist. It is exceedingly unproductive and frustrating to have to troubleshoot whether our user is in tablet mode or not, is using a Brainshark compatible browser, has enabled flash, etc., etc.

Also, error messages such as “the administrator has not enabled mobile viewing..” are inaccurate and puts the burden

on us to explain why Brainshark has not provided a way to view a presentation that exceeds 2 hours on a mobile device.

What would be more helpful to us is for Brainshark to provide one-page bulleted support sheets like the one I had to create. This

would be much more helpful than prose or videos. If I had these from you proactively in advance, I could instruct our staff how to answer

angry phone calls from our member users. Or, alternatively allow our frustrated users to directly contact your technical support without having to seek an authorization from me first.

I hope you will hear the voice of your customer, act on some of our suggestions, and make it possible

for us to continue with you and not have to find another platform when our subscription expires.

Bottom line, I don’t want to be involved with Brainshark any longer as your adjunct Technical support specialist, I simply want

to use the service to efficiently deliver our education to our member users.

Thank you for your thoughtful consideration. A phone conversation is always welcome.

Online training for association members. Brainshark integrated to our AMS.

There is a wide variety of questioning formats available for use.

The administrative menus and functions appear disjointed. There isn't a steady few across all functions.

We are able to provide exams for our partners and customers as a means for certifying their knowledge level and track the process.

What I like most about Brainshark is that it is fairly simple to use and the ability to send presentation links for others to view without an additional charge.

What I dislike about Brainshark is that there are no interactive functionalities aside from the quiz interface.

I would recommend Brainshark for those looking for quick and easy presentations. Brainshark is not a great fit if you are looking for interaction within your presentations.

Brainshark was helpful in creating new hire training and on-boarding modules to ramp up sales agents with required soft skills and technology education.

It is simple to use, can record audio remote, has appropriate feedback "per answer" in review questions. Good slide importation and replacement features.

Poor customer service when discussing difficulties or new options. The exam pass/fail report to the LMS frequently fails to communicate the results. Clunky HTML5 user interface. Cannot "debrand" the BrainShark player (always says "BrainShark" and always has a link to BrainShark customer support instead of our corporate branding and support). Difficult to control question layout. Themes cannot be shared across users so each one has to set up their own question layout.

See review for suggestions.

Collaboration with remote instructors to provide continuing professional education.

The best part is that it is so easy to use and you don't have to be an IT person. Monitoring who has taken it and scoring on assessments is extremely valuable.

We do have staff using Prezi and it would be great to be able to incorporate that software.

Basic skills in all areas of the companies are needed and this is the easiest way to disseminate consistent knowledge

BNSK is the gold standard for sales enablement.

Need to be able to use on IE, Chrome, and Foxfire

sales messaging, sales retention. The sales rep become more confident with there messaging and we have reduced our internal sales training using BNSK for pre-learning.

We use the product to communicate with over 17,000 teachers and 25,000 plus staff members.

There is nothing that I dislike about Brainshark. Everything that we have needed to accomplish we have been able to do so with the application.

Nothing additional

We are able to reach many different groups in the Broward County school district with one application; parents, students, staff and stake holders.

Ease to use the program make great training much more achievable. Ability to build curriculum and monitoring of system such as attendance and scores make real convenient to control. One of our sales people use Microsoft Office products a lot and said if you can use them, Brainshark "should" be a breeze. Since it is training software, its nice it doesnt require extensive training to learn it.

Noticed that presentation or interface can get a little confusing for a general salesperson that will be picking up and learning the software. For training software, it is somewhat expensive, but better than some of the competitors.

Little pricey, but is really good software for training. Ability to easily review the teams competency levels are definitely a big plus.

Mostly used for either training management or presentation management. Ease to host in the cloud.

Brainshark has changed the way that we train. We use it for all new product launches as prework for live training. It's also a great reinforcement tool for those who want to go back and listen to the science or marketing content on a particular product. We've built up a great library and can assign curricula to our new hires prior to attending new hire training classes.

Nothing major. I would like it if there was a better way to organize content--folders for courses would make them easier to find.

This has been a very well received tool by the field.

Just in time learning.

I like that all my videos are hosted in one place, and that I can easily share, track and manage my videos.

There are some development requests that I have been trying to get completed for the last three years. Not sure if anyone takes them into account, or if they just don't feel it's important to their product? I wish more follow-up was done when their users submit development requests. You learn the most from your users!

Take the time to learn from the knowledge center. This will allow your presentations to be above average. Also, try to attend some live workshops that Brainshark hosts for their users. They are so valuable and I have learned so much by attending. You truly get out of Brainshark what you put in. It can be a wonderful tool if you focus on making the most of it. Utilize the reporting and tracking to really gauge how your presentations/videos are being viewed and WHO is viewing them.

I am able to track viewing and produce reports for my clients. This way, I can prove ROI to my clients and showcase to them that video is helping with their marketing efforts and employee communications.

Easy to disseminate the different materials presented

We just started utilizing Brainshark so don't have a ton of comments on this

The ability to learn new materials quickly. Also timed so you can get a sense of how efficient you're being as you absorb new data

Brainshark makes it fast and easy to create and deploy new communications and training. Our internal LMS is cumbersome and time consuming and the administration can take 2 days to complete. With Brainshark, we create our content in PowerPoint, upload it to Brainshark, record our narrations and it is ready to go. Perfect for an organization like ours that is constantly evolving and improving our offerings to customers.

Not a dislike as much as a wishlist item. I wish we could do more editing from within the Brainshark environment. I would also like it to be a little faster to see who has been viewing specific presentations recently in one click and also enhanced guestbook features - the ability to make it required.

Quick turnaround on revisions; easy release of last minute communications and changes. we are much more agile and mobile in delivering our training and communications.

With Brainshark, it is so easy to make professional videos without needing tons of technical experience. This makes doing my job much more efficient and impresses our clients especially with its easy of view with no extra add-ins needed. You can be a pro and represent your company in no time at all. Very nice interface for audio with plenty of choices to bring your presentation to life. The most impressive is the tracking/reporting. You can find what you need easily to get the data you need.

Not an easy way to capture Mobile Data - not available as an option to select on custom reporting. It would be better to have Mobile Views as an option to select to add data to your report. Also would be good to allow users to customize their reports styles with graphics and adding company logos etc, to make data reporting more presentable.

Great for reporting and easy to use especially audio. Faster way to produce videos.

Creating short videos for our clients and their employees quickly, easily with professional quality.

tried to upload a screen shot to show I am a user, but kept getting error messages.

Brainshark is user friendly. It is easy to navigate around with, and the results of your presentation and knowledge check quizzes created fits my taste well vs the previous tools I've used of the same content. The possibilities of creating materials are endless - from a simple slide viewer, to videos, and even dubbed presentations. Ease in running viewer reports or poll/quiz questions results are also as easy as clicking a button. You may opt to view it from Brainshark itself, or opt to have the reports sent to your email for sharing or save it for future use. It is not just a presentation viewer, it is also the easiest tool in the office where you can share your knowledge to the corporate community.

only opportunity i see with Brainshark is that it should have templates for quick use. Templates in terms of backgrounds, presentation designs, etc.

For trainers and managers alike, Brainshark is the best platform for content authoring, formal training, coaching, and more. It makes it easy for everyone and anyone in creating rich and engaging content to drive team readiness and effectiveness.

In my previous position as a Trainer, Brainshark helps me create good-looking presentations, self guides for learners, and knowledge check quizzes and activities. Brainshark even has the ability to provide you an in depth review of the quiz results ranging from the scores of each learners, what items they missed most, and how long learners normally review presentations. Results can even be automated - you may opt to receive email once an employee views your presentation, completed it, and passed/fail your activities/quizzes.

The ability to create an array of presentations based on your own PPT's, PDF's etc

Adding Audio to your existing presentations, files

SalesForce Integration

Coaching feature

Comprehensive reports and logging of progress

A number of options for question types

Access on a number of devices (example: save audio as a podcast)

Support responds quickly and escalates problems in a timely fashion

No ability to splice audio natively within the application (no two different sound clips for one slide, you have to create a separate slide to add the second segment of audio)

Interface is a bit outdated, too many boxes to check and permissions to attend to that I believe overcomplicate the software

The number of presentation formats (presentations, courses, etc) make it difficult to update presentations/courses seamlessly

Question/assessment section looks "retro" and convoluted

Minimal

The platform is very robust with a number of features and functionality it just seems to lack a clear and concise workflow and user experience.

Training and onboarding sales and marketing staff is the primary usage of this platform and it has achieved that goal but the functionality and user experience needs to be improved to match competing vendors.

Brainshark provides a platform where any author with a PowerPoint presentation and little expertise in web development can create a flash-based course that can be uploaded into our Learning Management System. Other features such as voice-over, video sync and knowledge questions add value to the course.

Brainshark offers a way to integrate LiveMeeting recordings but it lacks the ability to incorporate WebEx recordings. We then have to convert WebEx recording into a compatible format file and then upload to Brainshark. A nice to have item would be the option to upload WAV and other audio files since Brainshark only allows MP3.

My recommendation is based on the course authoring platform that our Brainshark authors use to create online content in our Learning Management System. It's an easy to use tool and practically anyone can create online content but that means that authors can create content that doesn't add value to the user's learning experience. So you can end up with a nice looking flash-based course or a dull, text only presentation.

My team owns and supports the Brainshark tool. It provides a platform where any author with a PowerPoint presentation and little expertise in web development can create a flash-based course that can be uploaded into our Learning Management System. A presentation can be easily updated by adding/removing any slide or incorporating new multimedia content (video, audio).

I love the track-ability and the ease of upload for content.

The reporting does not have as many features as I would like. I would like to be able to build custom reports so that it only exports certain columns that are needed. When I run certain reports, I end up manipulating the data in Excel before it is able to be sent out.

Utilizing Brainshark is really just beginning to take off in my organization and we've had it for 3 years. Within the past year the ability to track viewing has been extremely beneficial for our sales organization. It has helped managers be able to see areas of weakness that they can further train on.

Brainshark offers a well structured - and customizable to your company - landing page which is well laid out, organizes content well and highlights the most recent content published. Filters are easy to read, use and make finding content easier. The platform offers many controls for you when you upload content as well as many options.

As a content publisher (sharing material with my sales team) I find the upload process for content to be onerous. Simple things like making it easy to make downloads available to the team require digging through menus and checking boxes. Brainshark has a curious decision to treat everything as audiovisual content which isn't always necessary so whenever I upload a document it wants me to annotate with my voice. I can see many ways this is useful but it doesn't feel as if it should be the default. It's also meant to highlight the right material in salesforce for deals at various stages but I haven't seen it work in a way that really surfaces the right material.

There are many options for these types of solutions. I think it's critical to determine what you expect to achieve from these platforms before you make a buying decision. There are some capabilities in Brainshark we don't use - but they might be wildly useful and a deal breaker for others. For us, we ultimately evolved into a use-case where we needed to upload sales enablement, wanted it to be easy to find and query content and track the material. Brainshark does these things but its focus seems elsewhere and therefore these capabilities are not as robust - and the price tends to reflect a broader use case.

We are seeking a way to make sales collateral easy to find, use and track. We have found that over time usage has declines despite more content being available. Tracking requires you to "view" content - played as a video (see earlier section) which is not useful if you have only uploaded a document.

Brainshark is a wonderful tool. Best known for creating training modules, it can also be used in a variety of other business situations. Novice or expert; any experience level can utilize the tool. You are able to take a MS PowerPoint presentation or even a video and upload to Brainshark. As long as you provide the formats they offer, uploading is painless.

While Brainshark has a variety of tools, it isn't as powerful as some other full featured programs. But what is does offer, it does it well. Expanding on the transitions along with the upload of a few more formats would enhance the use of the tool.

Brainshark is a quick tool to learn. With little or no technical experience, you are able to quickly set up a new Brainshark video in no time. Their knowledge-base is extensive and if you get stuck, they offer one of the best system supports I've ever experienced. Response to questions is very quick.

My organization was trying to find a quick and easy way to get some training modules online. While we could have used an external vendor, we knew that it would not only take time, but would end up costing us a lot more than completing the task with Brainshark. Creating the course in MS PowerPoint then uploading to Brainshark was very easy. Even the ability to including testing was straightforward.

All of the tools that are needed are there in one spot to help you edit information, add voices, and background music. There are a ton of options and you have sharing options to help you get your message out quick and easy.

To set up a great brainshark, it will take time and planning. From script writing to powerpoint or videos, you have to have it all planned out ahead of time and resubmit when you have to make minor changes. I don't know any way around it but it does take time and knowledge on the tools you have.

Know your objectives and what you are trying to accomplish. Take the training courses that Brainshark offers and then give it a whirl. You can't break anything so it is just a matter of getting to know what Brainshark is capable of.

With Brainshark, I am able to create training videos for my customers and share them on my own terms so that they can view and understand the product that they have. This cuts down on support time and allows the users to be able to learn on their own time.

I like the format. Bite-sized chunks of content. This is the requirement for engaging the incoming millenial workforce.

The lack of collaboration tools. I think most companies (starting with Google, and moving into Microsoft, etc.) are recognizing the importance of collaboration. Brainshark does not have a way to collaborate when creating a Brainshark module. This causes some difficulty for our team as there must be constant communication about what content I need to add and what changes I need to make.

Brainshark has eliminated the need for us to travel to provide on-site training in several situations. The participants can instead view a Brainshark module.

I love that we can do what we want to quickly and easily. I also love the analytics that it provides us on the backend.

We have used Brainshark for sales tool development and to deliver campaign plans to our internal teams.

Videos or animated pieces built in Brainshark take a fraction of the time that it would take a similar project to go through our creative team for completion. Plus, we get valuable analytics about who viewed them, for how long, what chapters, etc.

Sometimes we can't get it to do exactly what we want. But it's probably because we have tried to make it look more like a video and it's not meant to be a video platform!

Also, the music selection for background music isn't the best.

I highly recommend Brainshark to employees and others.

We are creating fun, dynamic sales tools and communicating with our internal teams more efficiently.

We find Brainshark presentations take us less time and offer more analytics. We love using it and have seen the uses grow over the past few years.

If you can create a PowerPoint, you can create a Brainshark. It was easy to use, and gets easier with practice. There is so much you can do and add as you get more comfortable, but you can produce basic training almost from day one. It is also easy to teach others how to use it.

I haven't found anything really that I dislike. Any issues I have had have been related to my own learning curve.

We have staff across 6 counties, some as far as 4 hours away from the corporate hub. Add to this challenging winter weather in some of the outlying communities, and this allows for us to push out training at any time of the year. It is allows for us to not lose productivity, unlike F2F training, and it saves money. Plus, it allows me to create F2F training I would not have had time to create before due to such a high concentration on compliance training and travel.

Great source for uploading and sharing trainings and content. It allows you to organize the information for easy access at your fingertips.

There's room for improvement with the styling, speed, and quality of the presentations via streaming.

I would recommend this for authoring, sharing, and managing training deliverables.

Delivery of trainings within a sharepoint and organized environment.

My favorite Brainshark feature is Rapid Learning. It's the best way for us to track our students training scores, and includes exclusion tracking which helps us keep up with people who might need a little push to get things finished.

I do wish there was a way to restrict site access to individual courses and presentations, instead of site restriction being all inclusive.

EDIT: Since I posted this review, I was given a workaround for this problem. Now, if I need to, I can create a folder that has no site restriction and post presentations and courses that need easier access in that folder.

Having Rapid Learning has saved us tons of travel expense. Employees can now train from the comfort of their district office without taking time away from their jobs to come all the way to Corporate.

Brainshark allows you to upload power point presentations, add audio for a personal effect, attach documents and make modifications as necessary. A simple process, easy to use, convenient and great customer service.

The only think that I dislike is my own inability to fully use the product. I think it contains a great deal more than I have been able to tap into at this point.

A great tool! I haven't even begun to utilizing it's full capabily. Great product!

We use Brainshark to prepare and present health education trainings. The ability to link out to these trainings from almost any avenue is a huge benefit.

The videos that our training team puts together on Brainshark look really nice and we never have issues with playing them. They flow well and look to be easy to make.

There isn't anything that stands out about the software in my opinion. But again, I just watch the videos, I don't create them.

Virtual training for a worldwide sales organization. We are able to share important information with people to view when they can.

One of the biggest conveniences is voice over PowerPoint. The process to complete a voice over is so easy even a VP can do it. I've had many SMEs tell me it over and over how easy and convenient the start to finish process was.

Sometimes during the 'conversion' part, the process seems to get 'stuck'. I then open a new Brainshark window and find that the presentation has been completed in its' entirety.

As an author, I have no idea of actual costs so can only say that Brainshark is good for authoring purposes.

The biggest problem solved is the ability to get content created in a timely fashion and the ease of the process. Many of my SMEs are apprehensive at first but with some guidance and first steps from me, they are amazed how easy it was.

Brainshark is extremely easy to work with. It is simple to create content ( anyone can do it ), and access to content is easy to share and track. Brainshark has been used for thousands of videos that our 3,000 Brightree users access daily. It has been a critical component in building training materials that are easy to access. I can share links to videos anytime that are accessible on-demand.

The voice recording tool in Brainshark is great, but it could always be improved as sometimes you may have to rewind a couple of times. This happens in any recording session though...hard to avoid, but if I had to say one thing to improve, this would be it.

If you are considering this tool for on-demand content that is easy to create and easy to share, go for it! You will not be disappointed. I have used many other tools, and Brainshark has them all beat.

The benefits of having 1,000s of on-demand learning videos to our client base is priceless. We have solved our on-demand education and support issues almost completely with these tools. The sales, marketing and support groups use them internally as well. A crucial area of any software company's success.

Brainshark is very simple to use when it comes to design and recording It's accessible for employees located virtually everywhere. Our leadership finds the recording capabilities straightforward and simple. And, is always reliable. It helps us break through locational barriers to keep our employees informed.

The only improvement opportunity that I would like to see is the ability to include animation of slides or additional features to interact with the user.

This communication tool helps our leadership connect with employees who are located throughout the U.S. to keep them informed of our business imperatives and progress. The benefit it greater employee engagement.