Bigtincan Readiness (formerly Brainshark) Features

Organizes knowledge from fellow sales representatives and other experienced employees for reference.

Offers content and training for new hires within the tool.

Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.

Records users' practice or live pitches for future reference and improvement.

Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.

Provides a scorecard to display team and/or individual performance.

Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.

Projects team sales performance publicly to reward and motivate employees.

Updates sales data in real-time so as to help teams remain close to their goals.

Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.

Motivates employees by creating time-sensitive competititons that drive performance.

Enables user to create courses.

Provides templates for course creation based on industry or role.

Designs and administrates tests and quizzes.

Enables for design of classes that are led by an instructor.

Allows users to create sales training courses

Provides a range of premade question types for sales training courses

Allows managers to create custom learning paths based on role, or experience

Provides video coaching features with object handling scenarios

Designing course materials to be completed in a sequential order for personalized learning purposes

Provides functionality to communicate and send notifications to users.

Enables users to plan assignments and dispense them automatically.

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Access for students to complete learning materials on mobile platforms

Supports learning paths that combine in-person classes with online/virtual courses

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Training that is provided to learners outside of a company

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Motivates users by tracking points, achievements, and badges.

Limits user access to certain functionality and courses.

Provides custom certifications to distribute after course completion.

Provides training solutions that are compliant with industry regulations such as manufacturing, government, law enforcement, healthcare, and more.

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Enables the design and administration of tests and quizzes.

Provides custom certifications to distribute after course completion.

Allows managers to see progress of trainees

Provides features for coworkers and managers to provide feedback on sales training lessons

Enables user to sell their courses and receive compensation electronically.

Enables users to purchase and consume courses via an online marketplace.

Enables user to sell and manage subscriptions to created courses.

Customizes LMS experience with custom branding, personalized URL, and more.

Provides multiple language choices.

Assigns achievement badges to high-performing employees based on pre-determined standards.

Automatically recognizes achievements that should be added to the leaderboard.

Helps users determine sales goals by calculating potential commission rates.

Highlights top-performing employees to publicly reward their achievements.

Generates reports with customizable fields to further understand employee performance.

Visualizes individual and team insights such as new leads and outbound calls.

Establish measurable goals and objectives and track their progress over a specific period of time

Reports specific to sales analysis for trends and strategies

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Set up connections to third-party platforms to improve business processes

Organizes team members by roles, activities and objectives and weighs tasks by importance.

Allows managers and administrators to peruse profiles and monitor employee behavior and performance.

Creates training materials for instructor- and self-led courses.

Provides pre-created content (Courseware) on standard topics that can be used as part of a curriculum.

Allow the audience to interact or engage with the content

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Provides quizzes, testing, and software simulations to reinforce and measure effectiveness of materials.

Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance.

Creates training materials for instructor- and self-led courses.

Training courses can be offered outside organization to customers and partners. Can include e-commerce functionality for customers to purchase training courses.

Allows managers to see progress of team members.

Provides functionality to store, organize, and search all training content.

Provides pre-created content (Courseware) on standard topics that can be used as part of a curriculum.

Track and report regulatory data to either internal management or external stakeholders

Track which progress and course materials have been completed by each user

Reporting on how each user, task or process has advanced since its initiation

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Create, organize, and assign courses to users

Creation, administration, and evaluation of assessments or tests

Track employee/learner's progression through training programs

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Students can access materials and communicate with instructors via their online student profile

Supports various file types including video

Allows users to access training content from mobile devices

Integrates with sales software such as sales performance management

Manages files and documents required to onboard new employees.

Assign coaches to new employees based on role and experience.

Define various types of onboarding programs that can be customized by role or team.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Simulates human-like speech from text inputs.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Provides the ability to generate images from a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Assign issues and tasks based on availability or required skills

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Students are encouraged to interact with technology-enabled study materials during the course of learning

Supports learning paths that combine in-person classes with online/virtual courses

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Manage and support multiple languages

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Manage and support multiple languages

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Set up connections to third-party platforms to improve business processes

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access software remotely via mobile devices

Provides a channel for team members to share media files, communicate, and work together

Games or game-like elements to track progress and reward accomplishments

Use AI to convert voice into text automatically

Record the audio of phone conversations for quality assurance purposes

Reports specific to sales analysis for trends and strategies

Analyze and gain insights into data in real-time

Leave comments and notes on documents for others to view

Tools that allow users to create and publish courses and course material/content

Designing course materials to be completed in a sequential order for personalized learning purposes

Creation, administration, and evaluation of assessments or tests

Connect with meeting participants remotely over video

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Listen to live phone conversations for the purpose of training and assessing agent performance

Establish measurable goals and objectives and track their progress over a specific period of time

Create, design and manage workflows for repetitive tasks

Organize and track educational activities

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track employee/learner's progression through training programs

Store, manage, and track all electronic documents in a centralized location

Centralized repository to store content and assets

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Organize and manage the accomplishments and development of employees or performance of applications or systems

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Search and filter data across systems to locate required information by entering keywords or certain criteria

Use AI to generate content in the form of text, images, videos, etc.

Games or game-like elements to track progress and reward accomplishments

Receive system updates as soon as any changes are made

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Track employee schedules, availability, and performance across projects and tasks

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Compare key metrics for the business against prominent players in the industry

Tracking, calculating, and paying commissions and earnings to employees

Caters to sales teams

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Define sales targets and create strategies to meet goals or marketing results

Allow users to access multiple services after entering their login credentials once

Organize and manage the accomplishments and development of employees or performance of applications or systems

Form predictions based on past and present data/trends

Plan target quotas that sales representatives are expected to meet within a specific period.

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Create, design and manage workflows for repetitive tasks

Track and manage adherence to policies for any service, product, process, or supplier

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

A type of incentive earned through making purchases in select categories.

Diagram that shows the structure of an organization and the relationships between parts

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Define levels of authorization for access to specific files or systems

Add customized logos and colors to align with company branding

Monitor task progress and planned accomplishments to better manage project status

Organize customer data and accounts by user or geography

Evaluation process that provides feedback on an employee's job performance

Track and manage schedules and meetings via an integrated calendar

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Process of training new hires by providing them with sales tools and knowledge needed to complete the job

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

View and track pertinent metrics to find patterns and gain insights from data

Ratings/Reviews

Application programming interface that allows for integration with other systems/databases

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Track employee/learner's progression through training programs

Allows employees to set and manage work or career related goals

Assign issues and tasks based on availability or required skills

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Search and filter data across systems to locate required information by entering keywords or certain criteria

Digitally sign online documents

Provides a channel for team members to share media files, communicate, and work together

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Manage, store and organize emails within the system or via third-party apps

Leave comments and notes on documents for others to view

Import and export data to and from software applications

Tools designed to streamline the process of lead generation and management for sales teams

Track interaction history by documenting conversations for contacts

Present a catalog of inventory that customers can view

Ability to chat online in real time

Pipeline view and tracking lead status

Schedule appointments via a calendar

Pre-made examples and templates for emails

Predefined actions automatically performed on the occurance of specific events

Transfer queries and organize messages between agents

Continuous profile-based stream of news and activity

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Monitor sales and make necessary adjustment in order to increase demand and revenue

Store, manage, and track all electronic documents in a centralized location

Create, manage and track all task activities and progression

Public or private sharing of digital files such as documents, audio/video, images, and more

Access software remotely via mobile devices

Timed notification for any upcoming task, deadline, appointment, or activity

Access the system via a mobile application

Collects essential call data such as call origin, call destination, call length, and other transaction details

Streamlining repetitive tasks and activities through automated and predefined workflows

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Tools that allow users to create and publish courses and course material/content

Timed notification for any upcoming task, deadline, appointment, or activity

Software specialized for schools (K-12 & Post-Secondary)

Software specialized for companies that sell courses/content

Classes/sessions accessible via web browser of built-in video conferencing

Ability of websites, web applications, or mobile applications to function without an active internet connection

Generative AI models can create personalized recommendations for users based on their preferences and behavior.

Connect with meeting participants remotely over video

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Allow users to access multiple services after entering their login credentials once

Application programming interface that allows for integration with other systems/databases

Document and report the progress of ongoing projects

Define levels of authorization for access to specific files or systems

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Confirmation of the enrollment of a student in a course, class, activity, or program

Alter the layout and content of reports

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Set up connections to third-party platforms to improve business processes

Track student's scores and grades on course materials

Software specialized for corporate use

Streamlining repetitive tasks and activities through automated and predefined workflows

Record audio and/or video

Provides a channel for team members to share media files, communicate, and work together

Store and manage online video content

Supports various video file formats

Creation, administration, and evaluation of assessments or tests

Developing custom training courses for educating employees or for teachers to create courses for their students

Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI).

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alter the layout and content of reports

Access software remotely via mobile devices

Allows users to view videos without downloading media files

Use AI to generate content in the form of text, images, videos, etc.

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Define levels of authorization for access to specific files or systems

Import and export data to and from software applications

Gauge satisfaction and receive information for improvement and success

Virtual or augmented reality engagement

Pre-designed layouts that can be customized to match preferences and requirements

Assemble applications and processes by dragging over and arranging pre-built components

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, save, and re-purpose templates for emails, forms, etc.

Games or game-like elements to track progress and reward accomplishments

Document and report the progress of ongoing projects

Organize and track educational activities

Tailored or customizable questions for more targeted and relevant data collection

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track and manage adherence to policies for any service, product, process, or supplier

Set up connections to third-party platforms to improve business processes

Track and document all activities across devices, networks, and other systems

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dictate the order and pace of an eLearning course, including the logic for how different learners progress

Allow users to access multiple services after entering their login credentials once

Reporting on how each user, task or process has advanced since its initiation

Create tools to measure student retention of learning material and lessons

Add customized logos and colors to align with company branding

Application programming interface that allows for integration with other systems/databases

Track employee/learner's progression through training programs

Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses

Brief assessments used to measure knowledge and skills

Supports various file formats

Leave comments and notes on documents for others to view

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges