Box Reviews & Product Details

Very intuitive UI on web and very capable on mobile apps too, no feature is lacking whether you are on web or mobile. Desktop client available makes it easy to sync and document, and the integrations with different solutions make a complete solution for cloud storage. Review collected by and hosted on G2.com.

The price compared to other solutions and the API is not as easy as Dropbox, for example. Their SSO configuration is also lacking in native integrations to legacy or hybrid solutions. No way to have custom data retention policies without impacting performance. Review collected by and hosted on G2.com.

I use Box in my project to manage and share client-related documents like API specifications, integration documents, test reports, and release files. In my day-to-day work, I organize files into folders based on modules or releases so that it’s easier to track changes over time.

A common scenario is during client discussions instead of searching through emails, I directly open the required document from Box and share the link. I also use permission settings to control access when sharing with different teams or external users. Version history is useful as well, especially when multiple updates are made to the same document. Review collected by and hosted on G2.com.

Uploading large files sometimes takes more time than expected, especially when multiple files are uploaded together. Also, when there are many nested folders, it can take a few extra steps to navigate to the exact file. Managing permissions across multiple folders requires attention to avoid giving incorrect access. Review collected by and hosted on G2.com.

It is easy to share large files externally in an approved manner and also request files from others to upload. I also like the ability to stay organized with folders. Review collected by and hosted on G2.com.

The platform can feel a bit clunky for outside people when you are sharing a link with them as a request to upload. Sometimes it takes a long time to download items from the platform as well. Review collected by and hosted on G2.com.

As an Admin the sheer granularity of the security controls and permissions levels is what keeps us on Box. We handled a lot of external vendor contract and strict compliance data, so being able to restrict downloading or printing right at the folder level while still letting people preview document is s huge plus the box shield add-on has also given us great visibility into anomalous download and restricted content leaks without throwing a million false positives.

the reporting tolls are a lifesaver. when legal or HR asks for an audit log of who accessed a specific file three month ago. i don't have to sweat. I can pull a clean report in a few clicks. Also, the silent deployment for the desktop app via MDM (like JAMF/Intune) actually works without breaking existing user configurations, which saves the IT team a ton of manual labor during onboarding.

From a daily user perspective, the web UI is clean. The search functionality actually works well-it indexes text inside PDFs and spreadsheets quickly, which saves me from digging through nested folders when i only remember a project code or a specific clause.

The platform is built perfectly for enterpris-grade file sharing. the permission management is incredibly robust being able to restrict downloads, edits, or print capabilities at a highly granular folder level gives us complete peace of mind when dealing with external vendors. Review collected by and hosted on G2.com.

while the platform is power ful it does have a minor learning curve. on the admin side managing deeply inharited permissions across a massive folder tree can sometimes feel overwhelming an the admin console UI could benefit form a more modern, streamlined layout.

For daily users, Box Drive (the desktop app) works fine most of the time, but it can occasionally lag or hit sync glitches if someone is working on a spotty home Wi-Fi. Review collected by and hosted on G2.com.

We can keep all documents in one place and share them easily with the team, so that every team member can access and use them. This helps support project management at a better level. Review collected by and hosted on G2.com.

The pricing structure can feel a bit complex, especially when it comes to setting up new user categories. Because many of our investors participate on a one-time basis, my main goal is to avoid unnecessary costs while still making sure they have a seamless, high-quality experience. Review collected by and hosted on G2.com.

I use Box to manage my documents and its been straightforward to navigate and sharing files is fast and overall it feels reliable for my faily needs. I can generate and send documents with in a cloud application that icludes integrated security and collaboration which makes the whole process smoother. It also integrates with enterprise solutions and stil gives me the essential sharing capabilities i rely on. Review collected by and hosted on G2.com.

Box is a powerful tool but it can sometimes feel a bit confusing simply because there are so including when I’m handling multiple requets at once. Its been genuinely helpful for support work project management, sharing updatex and keeping documenta orgainzed and easy to find. Review collected by and hosted on G2.com.

I like Box's ease of use and reliability for collaborating across teams and external partners. The permission controls and secure file sharing capabilities make it easy to manage sensitive documents while ensuring the right people have access. The folder level permission settings are helpful when working with sponsors, sites, and external vendors. I find version control extremely useful as it prevents teams from working off outdated documents and provides a clear history of revisions. It has improved workflow efficiency by reducing back and forth emails, minimizing document confusion, and making it easier to quickly locate the most current documents. The initial setup of Box was very easy, which I appreciate. Review collected by and hosted on G2.com.

One area that could be improved is the search functionality. Sometimes it can be difficult to quickly locate files unless the exact file name or folder location is known. One improvement for the search feature would be more intelligent filtering and ranking capabilities. For example, it would be helpful if search results prioritized recently accessed files or files within frequently used folders. Better indexing speed for newly uploaded or updated files for documents to become searchable more quickly is welcomed. Improving OCF accuracy for scanned PDFs would also be helpful. Review collected by and hosted on G2.com.

I like how Box provides centralized and secure access to project files, which really helps when working with distributed teams and client collaborations. It simplified our file sharing by reducing confusion, improving collaboration with version tracking, and keeping documents organized, especially during active projects. The permission control is also valuable for managing access based on stakeholder needs, making sure sensitive client documents are shared appropriately with different levels of access. I also appreciate the version history feature as it helps reduce confusion during revisions by keeping track of previous versions. The setup process was fairly smooth and manageable, particularly for basic folders and sharing, even though setting up permissions took some effort. Review collected by and hosted on G2.com.

One thing that could improve is the overall speed and responsiveness when working with large folders or heavy file structures. In some cases, navigating between deeply nested folders or searching for specific assets can feel slower than expected, especially during active project phases. We also noticed that the UI can feel a bit less modern compared to some newer file collaboration tools. It works well functionally, but improving navigation simplicity and reducing clicks for common actions like sharing or moving files would make it more efficient for daily use. Search could be more refined when working across large datasets. Sometimes finding older or less frequently accessed files takes more effort than expected, especially when multiple teams are contributing to the same workspace structure. Better filtering and smarter search suggestions would help a lot there. Also, collaboration workflows around comments and approvals could be a bit more streamlined. It works fine, but when multiple stakeholders are actively reviewing files, things can get a bit cluttered. A cleaner way to track decisions or consolidate feedback would improve the experience for larger team usage. Review collected by and hosted on G2.com.

I like Box for its simplicity and reliability. Uploading, organizing, and sharing files is straightforward; drag-and-drop uploads are easy, and the permission controls make it simple to manage access to sensitive documents. I also appreciate the version history, which helps prevent confusion when multiple people are working on the same file.

Search is fast, and the integration with other business tools makes collaboration much more efficient. The initial setup was smooth, and the interface was easy for the team to learn, so we were able to start collaborating with minimal disruption. Since Box integrates well with Microsoft 365 and Slack, it helps streamline workflows and keeps documents accessible without constantly switching between platforms. Review collected by and hosted on G2.com.

I find the search experience can be slow and that it sometimes requires very precise keywords, especially in folders with a large number of documents. We’ve also noticed the web interface feels less responsive when working with large files or when navigating deep folder structures. I’d like to see a smarter search experience with stronger filtering options, along with faster loading times for folders that contain many files. Review collected by and hosted on G2.com.

Box is a popular cloud-based platform for file sharing and collaboration. It’s widely used across industries and has grown to include features aimed at document control.

Box is a flexible, cloud-based platform for content sharing, storage, and collaboration.

It offers workflow and governance features that can support basic document control needs.

increase performance, easy integration with supported boarding, security and safe ui /ux Review collected by and hosted on G2.com.

be more difficult with companies need more compliances steps

With additional modules, it can be adapted for more regulated environments, though this often involves extra setup and cost.

For teams with more structured or compliance-driven processes, these limitations may become more challenging as they scale. Review collected by and hosted on G2.com.