BoldTrail BackOffice Features
Platform Features (10)
Contact & Account Management
Store and retrieve information associated with customer contacts and properties. Track brokerage communication and information about contacts and properties.
Opportunity & Pipeline Management
Manage real estate sales opportunities through their lifecycle from lead to closing. Track stages, values, and probabilities of close. Manage pipelines by individual broker, team, region, and company-wide.
Task / Activity Management
Streamline real estate tasks and activities. Coordinate important dates and integrate these to calendars to manage daily schedules and priorities.
Listing Management
Edit and update property listings from within the system, and integrate data across MLS and real estate listing services.
Email Marketing
Send email to contacts in bulk. Common features include: pre-built email templates, social media integration, Subscriber list management, sign up forms, success rate reports, A/B testing and auto-responders.
Transaction Management
Management of real estate transactions made for customers. Transaction management includes negotiating the terms and conditions of contracts between buyers and sellers, as well as documenting and agreeing on any changes or amendments that may arise during the sale.
Lead Management
Allows users to manage and track leads through a process. The lead process typically involves steps such as lead generation, customer inquiry, inquiry capture, lead filtering, lead grading, lead distribution, and lead qualification.
CMA Management
Prepare comparative market analysis (CMA) documents within the system to print or share digitally with real estate clients.
Forecasting & Reporting
Project sales revenue based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. Report on data contained within the system through standard and ad-hoc reports.
Dashboards
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance.
Administrative (3)
E-Signature Capabilities
As reported in 62 BoldTrail BackOffice reviews. Provides a built-in or facilitates integration with a real estate-specific digital signature capture tool
Document Management
Store files for easy access and retain copies of documents through either built-in features or integration with document management software. 75 reviewers of BoldTrail BackOffice have provided feedback on this feature.
Contact Management
Stores client information and history in a centralized database with search functionality This feature was mentioned in 55 BoldTrail BackOffice reviews.
Operations (6)
Transaction Management
Based on 58 BoldTrail BackOffice reviews. Supports the entire transaction workflow: Tracks converted listings, generates transaction documents, and automates commission calculations.
Financial Management
Streamlines and automates any GL/AR/AP or other accounting processes, as well as generates financial reports regarding broker agent activity 52 reviewers of BoldTrail BackOffice have provided feedback on this feature.
Real Estate Software Integration
Based on 46 BoldTrail BackOffice reviews. For effectiveness, provides or facilitates integration with property management, real estate marketing, real estate CRM, and MLS software
Back Office Automation
As reported in 54 BoldTrail BackOffice reviews. Automates the administrative and operational tasks of real estate brokers
Commissions Management
As reported in 56 BoldTrail BackOffice reviews. Draws insight from financial and compliance data to facilitate the development of specific and distinct commission plans
Compliance Checks
Based on 49 BoldTrail BackOffice reviews. Assesses compliance adherance and risks of transactions, listings, commissions, and other services
Agent Effectiveness (1)
Pipeline Management
Based on 52 BoldTrail BackOffice reviews. Builds and maintains inventory of listings, property information, and client contact information
Operational (6)
Contract Management
As reported in 69 BoldTrail BackOffice reviews. Simplifies the creation, review, and compliance of real estate leases, documents, and contracts
Communication Tools
Based on 65 BoldTrail BackOffice reviews. Collaborate with team members and individuals involved in transactions through text, email, or built-in messaging features. Track messages exchanged through these channels.
Transaction Management
As reported in 61 BoldTrail BackOffice reviews. Supports the entire transaction workflow: Tracks converted listings, generates transaction documents, and automates commission calculations.
Mobile App
Provides a mobile version of the solution that can be accessed by on-the-go real estate agents 50 reviewers of BoldTrail BackOffice have provided feedback on this feature.
Opportunity Tracking
As reported in 56 BoldTrail BackOffice reviews. Tracks listings, closing rates, and overall pipeline information
Agent Monitoring
Based on 55 BoldTrail BackOffice reviews. Tracks and analyzes the performance of individual real estate agents
Client Management (3)
Lead Scoring
Analyzes stored leads and identifies hot, warm, and cold leads
Contact Management
Streamlines the input and management of contacts into the database
Lead Generation
Nurtures and generates leads from a variety of lead capture sources
Task Management (3)
Marketing Automation
Facilitates the setting up, dispersal, and automation of email marketing strategies
Document Management
Stores and organizes contracts and other important documents for easy retrieval
Third-Party Integration
Easily integrates with third-party solutions for more comprehensive functionality
Agentic AI - Real Estate CRM (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Brokerage Management (3)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Decision Making
Makes informed choices based on available data and objectives





