We can invoice as soon as work is completed. Service history tracking is much easier then before. Review collected by and hosted on G2.com.
Custom reports can be difficult to create. Review collected by and hosted on G2.com.
We are able to assign the tasks to the technicians easily and review the entire work orders. The batch out of several work orders is great. Review collected by and hosted on G2.com.
The tax system for Canadian business is not great in BF. We really hope there's option setting for us to be able to add tax. Review collected by and hosted on G2.com.
We find the customizations very useful for tracking our customers Review collected by and hosted on G2.com.
being able to search custom fields would be an asset Review collected by and hosted on G2.com.
I like all of the functionality that we can do with it. Every day we find more uses for it. Review collected by and hosted on G2.com.
Sometimes I wish support could be faster. Review collected by and hosted on G2.com.
Its versatility. We were able to design custom forms that applied to all of our users. API was good as I was able to pull all of the data I needed. Review collected by and hosted on G2.com.
Some of the screens are overly complicated. Review collected by and hosted on G2.com.
Workflow management
Responsive when there is a problem or question Review collected by and hosted on G2.com.
How the software handles pics
Lack of timesheet functionality Review collected by and hosted on G2.com.
Calendar and ticket scheduling are ideal for the service industry. Review collected by and hosted on G2.com.
difficulty in getting to a signature page for service tickets in the mobile app. Would rather not involve billing. Review collected by and hosted on G2.com.
It has really good built-in reports that I use to make sure tickets and work orders are completed and follow standard procedures. Review collected by and hosted on G2.com.
I would like to see more robust asset tracking. Review collected by and hosted on G2.com.
The scheduling tool part of Blue folder make our job easier. Review collected by and hosted on G2.com.
That with the scheduling. We can't drag and jobs. Review collected by and hosted on G2.com.
Organization of information within software. Review collected by and hosted on G2.com.
Clone function does not do a complete copy of prior invoice Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
Averages based on real user reviews.
1 month