--- title: BlueFolder Reviews meta\_title: 'BlueFolder Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how BlueFolder works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

# BlueFolder Reviews & Product Details

BlueFolder is a Work Order and Field Service Management Software that helps commercial service pros in the field stay on-schedule, access critical job details & work order management features in a mobile and web-based user-friendly interface. Access robust features: recurring jobs, secure custom user permissions, scheduling/dispatch, asset/equipment tracking, customer portals, & more. Reduce or eliminate paperwork using integrations with QuickBooks & more. Keep all your field techs on track and streamline operations with powerful features and a simple, user-friendly interface. Our customers regularly tell us that adopting it has been the key to realizing the productivity gains that have propelled their business to the next level. BlueFolder’s pricing plans and features are structured to meet the needs of service teams of all sizes, from small companies with only a few users to large scale enterprise organizations with hundreds of users. Schedule a demo today to see how BlueFolder can help your service team.

* * *

Seller
[BlueFolder Software](https://www.g2.com/sellers/bluefolder-software)
Discussions
[BlueFolder Community](https://www.g2.com/products/bluefolder/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Jeff Emrich

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/bluefolder/pricing)

## Top-Rated Alternatives

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](https://www.g2.com/products/connecteam/reviews)

[

 ![FieldPulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FieldPulse")

FieldPulse

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[

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UpKeep

4.5/5(1,097)

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[
View All Alternatives
](https://www.g2.com/products/bluefolder/competitors/alternatives)

## User Insights

Average based on 30 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Nick M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick M.")
NM

Nick M.

Owner

Small-Business (50 or fewer emp.)

5/17/2022

"Ok product but room for improvement"

2.5/5

What do you like best about BlueFolder?

Workflow management

Responsive when there is a problem or question Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

How the software handles pics

Lack of timesheet functionality Review collected by and hosted on G2.com.

What problems is BlueFolder solving and how is that benefiting you?

Managing multiple workorders across several teams Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

GP

gerard P.

Accountant

Small-Business (50 or fewer emp.)

5/17/2022

"my thoughts"

3/5

What do you like best about BlueFolder?

Organization of information within software. Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

Clone function does not do a complete copy of prior invoice Review collected by and hosted on G2.com.

What problems is BlueFolder solving and how is that benefiting you?

Organizing customer orders. Save some time. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Peter B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter B.")
PB

Peter B.

Director, Enterprise Solution Architect

Mid-Market (51-1000 emp.)

12/31/2012

"Decent Stand Alone PSA Tool"

3/5

What do you like best about BlueFolder?

The tool does just about everything you are looking for from a PSA perspective. It also have a free mobile app that is a great help. Reports and dashboards are fairly intuitive to create and it also allows for customization. Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

Biggest draw back is that it does not integrate with Salesforce, but I am guessing that that will change now that this company is now owned by Dell. Review collected by and hosted on G2.com.

Recommendations to others considering BlueFolder:

I would keep an eye on this tool as my hunch says that with Dell's backing, it will quickly grow into one of the top 5 PSA tools on the market. Try out the free demo, but if you are using Salesforce, it will not integrate ... yet. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

## Questions about BlueFolder? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about BlueFolder
](https://www.g2.com/products/bluefolder/discussions/new)

GU

Guest User

What is BlueFolder used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-bluefolder-used-for)

[
View all Discussions
](https://www.g2.com/products/bluefolder/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/bluefolder/pricing)

##### 
##### BlueFolder Features

Before the Job

Dispatch

Roles

Booking

On the Job

Employee Communication

After the Job

Reports

Analytics

[
View More Features
](https://www.g2.com/products/bluefolder/features)

##### Categories on G2

[Field Service Management](https://www.g2.com/categories/field-service-management)[CMMS](https://www.g2.com/categories/cmms)

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