--- title: BlueFolder Reviews meta\_title: 'BlueFolder Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how BlueFolder works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # BlueFolder Reviews & Product Details BlueFolder is a Work Order and Field Service Management Software that helps commercial service pros in the field stay on-schedule, access critical job details & work order management features in a mobile and web-based user-friendly interface. Access robust features: recurring jobs, secure custom user permissions, scheduling/dispatch, asset/equipment tracking, customer portals, & more. Reduce or eliminate paperwork using integrations with QuickBooks & more. Keep all your field techs on track and streamline operations with powerful features and a simple, user-friendly interface. Our customers regularly tell us that adopting it has been the key to realizing the productivity gains that have propelled their business to the next level. BlueFolder’s pricing plans and features are structured to meet the needs of service teams of all sizes, from small companies with only a few users to large scale enterprise organizations with hundreds of users. Schedule a demo today to see how BlueFolder can help your service team. * * * Seller [BlueFolder Software](https://www.g2.com/sellers/bluefolder-software) Discussions [BlueFolder Community](https://www.g2.com/products/bluefolder/discuss) Languages Supported English Solution Type All-in-One Overview by Jeff Emrich Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/bluefolder/pricing) ## Top-Rated Alternatives [ ![Connecteam](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connecteam") Connecteam 4.6/5(3,505) ](https://www.g2.com/products/connecteam/reviews) [ ![FieldPulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FieldPulse") FieldPulse 4.7/5(371) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ ![UpKeep](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UpKeep") UpKeep 4.5/5(1,097) ](https://www.g2.com/products/upkeep/reviews) [ View All Alternatives ](https://www.g2.com/products/bluefolder/competitors/alternatives) ## User Insights Average based on 30 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Jenny M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny M.") JM Jenny M. Office Manager/I could not figure out how to upload a screenshot but we have been using Blue Folder since 2007 Small-Business (50 or fewer emp.) 5/17/2022 "Easy basic scheduling system" 5/5 What do you like best about BlueFolder? Easy to learn and enter customer info. User friendly. Review collected by and hosted on G2.com. What do you dislike about BlueFolder? We don't do billing from Blue Folder and that is why we don't use it more often. Review collected by and hosted on G2.com. What problems is BlueFolder solving and how is that benefiting you? We can see when other electricians are scheduled for certain jobs so we don't over book Review collected by and hosted on G2.com. Show More 5/9/2023 Current UserValidated ReviewerSource: Organic ![Chip N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chip N.") CN Chip N. Full Stack Developer Mid-Market (51-1000 emp.) 5/17/2022 "Effective work order management with a great API" 5/5 What do you like best about BlueFolder? Ease of use made employee onboarding very simple and most find the interface intuitive. The API was a huge factor in choosing to go with BlueFolder. We have integrated it with our own proprietary business management software and fully automated billing via a custom QBO connector. Review collected by and hosted on G2.com. What do you dislike about BlueFolder? It would be nice to have more user types with different fees associated with them. For example, we have some managers who want login access (paid per user) even though they really don't do anything with it. Also, the way the API is linked to a user account makes it so that when I expand our custom integrations to our sister companies I'll need to add paid user to each of them. A single developer account that could have access to multiple companies would be a nice solution. Review collected by and hosted on G2.com. What problems is BlueFolder solving and how is that benefiting you? We used to keep track of all work done and parts used on paper. BlueFolder has completely changed how our business operates, for the better. Our billing has become significantly more accurate since adopting BlueFolder. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Todd T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd T.") TT Todd T. Owner Small-Business (50 or fewer emp.) 5/21/2022 "Still waiting on some important fixes with issues, but by far better than any other software!" 5/5 What do you like best about BlueFolder? The ability to track and find history on old jobs, equipment, serial numbers etc. Review collected by and hosted on G2.com. What do you dislike about BlueFolder? Blue folder does not transfer the cost of new materials to quickbooks, which makes more work for me to enter each cost individually in quickbooks when creating new products/items. Line items transfer date to QuickBooks. There's no option to turn off date transfer. I have to manually remove the date from each item on quickbooks side. If i dont, the invoice will not print the line items in the order i arrange it. After transfer, I also would like the option to have the words (wok order details/notes) removed. Review collected by and hosted on G2.com. Recommendations to others considering BlueFolder: No program better at the time of this review Review collected by and hosted on G2.com. What problems is BlueFolder solving and how is that benefiting you? Tracking equipment Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MH Matt H. CNC Technician Small-Business (50 or fewer emp.) 5/17/2022 "Fantastic addition to our service department" 5/5 What do you like best about BlueFolder? The ability to use the web request form for telephone support. Review collected by and hosted on G2.com. What do you dislike about BlueFolder? No way to verify customers information on work order on mobile. Review collected by and hosted on G2.com. Recommendations to others considering BlueFolder: Take the time to do all the set up upfront to get the best experience possible. Review collected by and hosted on G2.com. What problems is BlueFolder solving and how is that benefiting you? Less calls lost and better organization for machine installs Review collected by and hosted on G2.com. Show More 5/17/2023 Current UserValidated ReviewerSource: Organic MY Matthew Y. Spa Small-Business (50 or fewer emp.) 5/17/2022 "Works for us!" 4.5/5 What do you like best about BlueFolder? Ease of use. And convenience while on the rapd Review collected by and hosted on G2.com. What do you dislike about BlueFolder? The app is clunky and constantly getting kicked out of the app and website Review collected by and hosted on G2.com. Recommendations to others considering BlueFolder: Give it a shot. They are updating it quite a bit. Review collected by and hosted on G2.com. What problems is BlueFolder solving and how is that benefiting you? We use it for spa delivery and repair Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DV Don V. Service Manager Small-Business (50 or fewer emp.) 5/23/2022 "Blue Folder has greatly enhanced our ability to manage service." 5/5 What do you like best about BlueFolder? We can invoice as soon as work is completed. Service history tracking is much easier then before. Review collected by and hosted on G2.com. What do you dislike about BlueFolder? Custom reports can be difficult to create. Review collected by and hosted on G2.com. What problems is BlueFolder solving and how is that benefiting you? Recurring jobs help us make sure PM's are completed on time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CN Chris N. President Small-Business (50 or fewer emp.) 5/18/2022 "Very good system for ticket management" 4.5/5 What do you like best about BlueFolder? We find the customizations very useful for tracking our customers Review collected by and hosted on G2.com. What do you dislike about BlueFolder? being able to search custom fields would be an asset Review collected by and hosted on G2.com. What problems is BlueFolder solving and how is that benefiting you? We use bluefolder to manage and track our workorders and account history Review collected by and hosted on G2.com. Show More 11/18/2023 Current UserValidated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 5/17/2022 "Great Platform and Service" 5/5 What do you like best about BlueFolder? I like all of the functionality that we can do with it. Every day we find more uses for it. Review collected by and hosted on G2.com. What do you dislike about BlueFolder? Sometimes I wish support could be faster. Review collected by and hosted on G2.com. What problems is BlueFolder solving and how is that benefiting you? We used to use paper to manage all of our technicians across four states and as you can imagine it didn't work well. Bluefolder has allowed us to streamline our whole process and reduce our time to invoice and increase our customer satisfaction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 5/17/2022 "Review of BlueFolder" 4.5/5 What do you like best about BlueFolder? Its versatility. We were able to design custom forms that applied to all of our users. API was good as I was able to pull all of the data I needed. Review collected by and hosted on G2.com. What do you dislike about BlueFolder? Some of the screens are overly complicated. Review collected by and hosted on G2.com. What problems is BlueFolder solving and how is that benefiting you? Customer issues are being solved quicker because of the extra amount of info that we can gather on the forms. Customers and Mangers are happier because of it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Small-Business (50 or fewer emp.) 5/17/2022 "Very happy" 5/5 What do you like best about BlueFolder? Calendar and ticket scheduling are ideal for the service industry. Review collected by and hosted on G2.com. What do you dislike about BlueFolder? difficulty in getting to a signature page for service tickets in the mobile app. Would rather not involve billing. Review collected by and hosted on G2.com. Recommendations to others considering BlueFolder: Perfect for the service industry. Mobile workers too. Review collected by and hosted on G2.com. What problems is BlueFolder solving and how is that benefiting you? Scheduling is easy. Export to q books. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about BlueFolder? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about BlueFolder ](https://www.g2.com/products/bluefolder/discussions/new) GU Guest User What is BlueFolder used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-bluefolder-used-for) [ View all Discussions ](https://www.g2.com/products/bluefolder/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/bluefolder/pricing) ##### ##### BlueFolder Features Before the Job Dispatch Roles Booking On the Job Employee Communication After the Job Reports Analytics [ View More Features ](https://www.g2.com/products/bluefolder/features) ##### Categories on G2 [Field Service Management](https://www.g2.com/categories/field-service-management)[CMMS](https://www.g2.com/categories/cmms) ##### Explore More [Is Teamwork.com actually worth it for Google Workspace project management in teams that need to keep communication and task updates in a single inbox?](https://www.g2.com/discussions/is-teamwork-com-actually-worth-it-for-google-workspace-project-management-in-teams-that-need-to-keep-communication-and-task-updates-in-a-single-inbox)[Most popular SEO services for optimizing web content](https://www.g2.com/discussions/most-popular-seo-services-for-optimizing-web-content)[Most reliable EOR software for a growing service business](https://www.g2.com/discussions/most-reliable-eor-software-for-a-growing-service-business) [Top desk booking platforms for large corporate offices](https://www.g2.com/discussions/what-are-the-top-desk-booking-platforms-for-large-corporate-offices)[What is the highest rated sales enablement platform for value-based selling approaches based on user reviews?](https://www.g2.com/discussions/what-is-the-highest-rated-sales-enablement-platform-for-value-based-selling-approaches-based-on-user-reviews)[Leading live chat apps to improve customer support](https://www.g2.com/discussions/which-leading-live-chat-apps-are-actually-improving-customer-support) [Show MoreShow Less](javascript:void(0);)