The G2 on Blink

Blink Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Blink, finding it quick and simple for team collaboration and information sharing. (90 mentions)

Users love Blink for its quick and engaging communication, enhancing workplace connection and collaboration effectively. (75 mentions)

Users value the enhanced communication features of Blink, fostering real-time collaboration and improving organizational efficiency. (48 mentions)

Users praise Blink for its exceptional engagement capabilities, effectively connecting colleagues and enhancing communication across organizations. (42 mentions)

Users appreciate the ease of use and effectiveness of Blink, enhancing team communication and collaboration effortlessly. (40 mentions)

Users find the missing features in Blink, such as better notification settings and chat search, frustratingly limiting. (23 mentions)

Users often encounter inefficient searching, struggling to find information and access previous messages or files. (12 mentions)

Users express concerns over insufficient details in Blink's training materials and limited chat functionalities, impacting usability. (11 mentions)

Users express frustration over file sharing issues, particularly the inability to send videos and lack of message search. (9 mentions)

Users express frustration over the lack of features, hindering effective scheduling and content management for their businesses. (9 mentions)

Users find the overwhelming content confusing, struggling to manage the feed and navigate the registration process. (8 mentions)

Top Pros or Advantages of Blink

1. Ease of Use

Users value the ease of use of Blink, finding it quick and simple for team collaboration and information sharing.

See 90 mentions

See Related User Reviews

Alex P.

Enterprise (> 1000 emp.)

5.0/5

"A great app for engaging colleagues on the move"

What do you like about Blink?

It's extremely quick and easy to manage and log-in. It's fun, engaging and it brings colleagues across a business together, sharing best practice, com

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Blink is easy to use and can store a lot of information for companies."

What do you like about Blink?

Blink is good for sharing information and it can be limited to selected groups of people. Blink is good for keeping teams and companies updated as we

2. Communication

Users love Blink for its quick and engaging communication, enhancing workplace connection and collaboration effectively.

See 75 mentions

See Related User Reviews

Giovanna .

Mid-Market (51-1000 emp.)

5.0/5

"Communication is key, team work is free!"

What do you like about Blink?

Keeps you updated with what is going on in your work place and other facilities connected with you around Australia. Share ideas to others in differe

Alex P.

Enterprise (> 1000 emp.)

5.0/5

"A great app for engaging colleagues on the move"

What do you like about Blink?

It's extremely quick and easy to manage and log-in. It's fun, engaging and it brings colleagues across a business together, sharing best practice, com

3. Helpful

Users value the enhanced communication features of Blink, fostering real-time collaboration and improving organizational efficiency.

See 48 mentions

See Related User Reviews

Matt M.

Mid-Market (51-1000 emp.)

5.0/5

"Blink Review"

What do you like about Blink?

Blink has been a game changer for our organization. The timeliness of employee communication has increased dramatically, allowing us to exchange cruc

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Communication Platform"

What do you like about Blink?

Direct chatting to coworkers! I also like that it is easy to share things with a large group of people. And it’s very fast and easier to get a hold of

4. Engagement

Users praise Blink for its exceptional engagement capabilities, effectively connecting colleagues and enhancing communication across organizations.

See 42 mentions

See Related User Reviews

Matt M.

Mid-Market (51-1000 emp.)

5.0/5

"Blink Review"

What do you like about Blink?

Blink has been a game changer for our organization. The timeliness of employee communication has increased dramatically, allowing us to exchange cruc

Alex P.

Enterprise (> 1000 emp.)

5.0/5

"The best Employee Engagement App there is!"

What do you like about Blink?

Blink is a really colorful and engaging app that brings all colleagues in every business together. Supported with world-class hyper care by the team (

5. Features

Users appreciate the ease of use and effectiveness of Blink, enhancing team communication and collaboration effortlessly.

See 40 mentions

See Related User Reviews

Alex P.

Enterprise (> 1000 emp.)

5.0/5

"The best Employee Engagement App there is!"

What do you like about Blink?

Blink is a really colorful and engaging app that brings all colleagues in every business together. Supported with world-class hyper care by the team (

Chris C.

Enterprise (> 1000 emp.)

5.0/5

"Game changer for employee engagement!"

What do you like about Blink?

Blink is a simple, effective, easy to use workplace tool. It allows managers to keep the team updated with what's going on within the organisation as

Top Cons or Disadvantages of Blink

1. Missing Features

Users find the missing features in Blink, such as better notification settings and chat search, frustratingly limiting.

See 23 mentions

See Related User Reviews

Ruth R.

Mid-Market (51-1000 emp.)

5.0/5

"I've found Blink invaluable in being able to communicate with colleagues that I rarely see."

What do you dislike about Blink?

I don't like that you can't search for previous messages in chats and there isn't an archive of files/photos sent. If there could be a function that d

Thaddaeus S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent way to collaborate with fellow staff members."

What do you dislike about Blink?

Would love to see more functionality with notification settings. More options with what we can choose to get notified for.

2. Inefficient Searching

Users often encounter inefficient searching, struggling to find information and access previous messages or files.

See 12 mentions

See Related User Reviews

Ruth R.

Mid-Market (51-1000 emp.)

5.0/5

"I've found Blink invaluable in being able to communicate with colleagues that I rarely see."

What do you dislike about Blink?

I don't like that you can't search for previous messages in chats and there isn't an archive of files/photos sent. If there could be a function that d

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Fantastic Intranet Plaform"

What do you dislike about Blink?

We've recently experienced some issues with the search function when a feed post if featured, however the issue is being addressed and the support tea

3. Insufficient Details

Users express concerns over insufficient details in Blink's training materials and limited chat functionalities, impacting usability.

See 11 mentions

See Related User Reviews

Ruth R.

Mid-Market (51-1000 emp.)

5.0/5

"I've found Blink invaluable in being able to communicate with colleagues that I rarely see."

What do you dislike about Blink?

I don't like that you can't search for previous messages in chats and there isn't an archive of files/photos sent. If there could be a function that d

Terry V.

Mid-Market (51-1000 emp.)

5.0/5

"Great resource for streamlining Internal Communication"

What do you dislike about Blink?

While our experience with Blink has been overwhelmingly positive, it's worth noting that there is room for improvement in the training materials provi

4. File Sharing Issues

Users express frustration over file sharing issues, particularly the inability to send videos and lack of message search.

See 9 mentions

See Related User Reviews

Ruth R.

Mid-Market (51-1000 emp.)

5.0/5

"I've found Blink invaluable in being able to communicate with colleagues that I rarely see."

What do you dislike about Blink?

I don't like that you can't search for previous messages in chats and there isn't an archive of files/photos sent. If there could be a function that d

Bert F.

Small-Business (50 or fewer emp.)

4.0/5

"Great option for a Small Business"

What do you dislike about Blink?

The admin consule can be a bit confusing and also the fact that if someone makes a chat with someone else only the person who created it can edit it o

5. Lack of Features

Users express frustration over the lack of features, hindering effective scheduling and content management for their businesses.

See 9 mentions

See Related User Reviews

Paul K.

Mid-Market (51-1000 emp.)

4.5/5

"Blink has changed the way we communicate in the workplace"

What do you dislike about Blink?

Updating staff details - it doesn't auto synchronise with our HR platform

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Blink in a complex Group business"

What do you dislike about Blink?

Unable to create a schedule of reoccuring key business messages on a monthly/quarterly/annual basis

6. Confusion

Users find the overwhelming content confusing, struggling to manage the feed and navigate the registration process.

See 8 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Fantastic Intranet Plaform"

What do you dislike about Blink?

We've recently experienced some issues with the search function when a feed post if featured, however the issue is being addressed and the support tea

Bert F.

Small-Business (50 or fewer emp.)

4.0/5

"Great option for a Small Business"

What do you dislike about Blink?

The admin consule can be a bit confusing and also the fact that if someone makes a chat with someone else only the person who created it can edit it o

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Craig C.

Store Manager

Enterprise (> 1000 emp.)

12/23/2024

"Great communication tool"

5/5

What do you like best about Blink?

That it is a one stop shop for communication to engage with colleagues and update them what's happening in their organisation. This improves culture and employee engagement. Review collected by and hosted on G2.com.

What do you dislike about Blink?

I least like the chat function, maybe try and make it more like WhatsApp it could improve the user experience Review collected by and hosted on G2.com.

Response from Ines Ferreira of Blink

edit

Thank you so much for sharing your positive experience with Blink, Craig!

We’re thrilled to hear that our platform has helped centralize communication, strengthening your culture and employee engagement.

We also appreciate your honest feedback about the chat function - we're continually working to enhance Blink’s features, and suggestions like yours help guide our improvements.

Thank you again for taking the time to review Blink!

Paul K.

Digital Marketing Manager

Mid-Market (51-1000 emp.)

11/13/2024

"Blink has changed the way we communicate in the workplace"

4.5/5

What do you like best about Blink?

Blink is so easy to use, similar to whatsapp for messaging and socialo media platforms for the feed elemant. It's made communication with our venue teams straightforward and helped us work more collaboratively. Review collected by and hosted on G2.com.

What do you dislike about Blink?

Updating staff details - it doesn't auto synchronise with our HR platform Review collected by and hosted on G2.com.

Response from Ines Ferreira of Blink

edit

Thank you for your feedback, Paul!

We're glad to hear you’re enjoying Blink. We noticed you had some difficulties with auto-syncing to your HR platform, and we’d love to learn more about which software you’re using to see how we can further support you. Please feel free to reach out to us at support@joinblink.com, and our team will be happy to assist.

Thanks again for being part of the Blink community!

Daisy T.

Mid-Market (51-1000 emp.)

5/20/2024

"Blink is our hero!"

5/5

What do you like best about Blink?

Our frontline absolutely love being able to post out things themselves, and they feel part of the community of colleagues. We had a slight manager / frontline divide before Blink - but now it's helped everyone feel involved and equal. We also love the Hub as it allows people to be self sufficiant! The customer support is absoluetly excellent! Review collected by and hosted on G2.com.

What do you dislike about Blink?

Some of our staff are older and 'don't use mobile phones or apps' so this is the only real issue we've had -which is more of an issue on our side - we love Blink! Review collected by and hosted on G2.com.

What problems is Blink solving and how is that benefiting you?

It's allowing us to use the Hub to cut out the long process of having to book time with a manager to sit and access things like files, policies, application forms, etc. It's allowed our teams to be more self sufficiant! It's also solving the issue that we had of people not feeling involved in things.

For example we have night workers and weekend workers who may not be involved with team meetings etc. Or some people work outside in areas where they don't have eay access to our communication noiceboards. Review collected by and hosted on G2.com.

Response from Jane of Blink

edit

Daisy, thank you so much for your 5-star review! 🌟

We're thrilled to hear that Blink is making a positive impact. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.

We look forward to continuing this journey with you!

Judi M.

Small-Business (50 or fewer emp.)

5/17/2024

"Always connected to my team"

5/5

What do you like best about Blink?

I love that I can keep intouch and be there for my team no matter what. I have a flexible position and I can be out and about and still answer questions for my team. I am able to have group and individual chats. I am able to share those chats with other members of the team. I use this application EVERYDAY ALL DAY!!! Customer support is quick to help and and take care of any concerns or issues we have. The website and the app are so easy to use. We are able to have a team social media type platform as well and 1:1 chats. Review collected by and hosted on G2.com.

What do you dislike about Blink?

There is not much of anything I don't like. I guess it is difficult to find my archived chats. I wish it was easier to find. Review collected by and hosted on G2.com.

Response from Jane of Blink

edit

Judi, thank you so much for your 5-star review! 🌟

We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.

We look forward to continuing this journey with you!

Laura P.

Campaign Manager

Mid-Market (51-1000 emp.)

5/17/2024

"Blink: Boosting Employee Engagement Across a Mobile Workforce"

5/5

What do you like best about Blink?

We love that Blink tackles our past challenges of inconsistent messaging and low engagement, especially with our remote and frontline workforce. Its functionality across desktop and mobile apps allows staff to easily access company messages, connect with colleagues, and utilise systems on-the-go. This fosters a two-way communication flow between managers, teams, and the entire business, boosting teamwork and knowledge sharing. Employees actively use the system to post, engage with each other, and build a more collaborative work environment – that's what makes it a game-changer for engagement.

Since its launch in July 2023, Blink has achieved 100% registration among ODS employees, substantially improving communication and engagement across the organisation! Review collected by and hosted on G2.com.

What do you dislike about Blink?

No system is perfect, and occasionally Blink may experience minor glitches. However, the support team is really responsive, and is always on top of things and resolves any bugs quickly. Their helpfulness ensures a smooth user experience. Review collected by and hosted on G2.com.

Response from Jane of Blink

edit

Laura, thank you so much for your 5-star review! 🌟

We look forward to continuing this journey with you!

Matt M.

Mid-Market (51-1000 emp.)

5/17/2024

"Blink Review"

5/5

What do you like best about Blink?

Blink has been a game changer for our organization. The timeliness of employee communication has increased dramatically, allowing us to exchange crucial information with our team in real time. As an Emergency Medical Services provider, all branches of our organizational need be in constant communication. Since implementing BLINK, we have benefitted from a dramatic culture change. Where the everyday habit of society is utilizing phones, BLINK is the perfect complement for communications. We have found that this tool breaks down barriers for staff which allows them easy access to forms, schedules, protocols and other necessary information and brings it literally right to their fingertips. This greatly assists in our business operations. As well, the ease of our information being presented in a familiar yet professional way allows our team to quickly respond and engage in conversations whether those are of an employee engagement nature, a more serious subject and all those in-between. BLINK was also a cost savings from our former platform which allowed us to reallocate the savings to other projects and initiatives. BLINK is much more than meets the eye. So BLINK…and don’t miss it! Review collected by and hosted on G2.com.

What do you dislike about Blink?

We do not see and downsides of this app. Review collected by and hosted on G2.com.

What problems is Blink solving and how is that benefiting you?

The timeliness of employee communication has increased dramatically, allowing us to exchange crucial information with our team in real time. As an Emergency Medical Services provider, all branches of our organizational need be in constant communication. Since implementing BLINK, we have benefitted from a dramatic culture change. Where the everyday habit of society is utilizing phones, BLINK is the perfect complement for communications. We have found that this tool breaks down barriers for staff which allows them easy access to forms, schedules, protocols and other necessary information and brings it literally right to their fingertips. Review collected by and hosted on G2.com.

Response from Jane of Blink

edit

Matt, thank you so much for your 5-star review! 🌟

We look forward to continuing this journey with you!

Richard M.

Enterprise (> 1000 emp.)

5/17/2024

"Excellent platform for businesses to keep in touch with their staff"

4/5

What do you like best about Blink?

It's easy to use, ability to time when posts are up for reading, create groups for chat, able to turn comments off is a big bonus. I use the Blink many times throughout the day and like the fact that we can upload files onto the Hub that are relevant, this integrating is a fantastic addition as our staff can see what they need to. setting up Blink on phones and computers is easy and users are connected instantly. Review collected by and hosted on G2.com.

What do you dislike about Blink?

No moderating, certain drivers like to post stuff they should not be, there is nobody to moderate a post before it is displayed. This could be a function only required for the few who do indeed breach our Social Media Policy. Review collected by and hosted on G2.com.

Response from Jane of Blink

edit

Richard, thank you so much for your review! 🌟

We look forward to continuing this journey with you!

Anna K.

HR Business Partner (Group Projects)

Enterprise (> 1000 emp.)

5/17/2024

"It's not just a communications tool!"

5/5

What do you like best about Blink?

Ability to access key company systems/platforms on the go wherever you are; kept up to date with the latest company news and information relevant to me. Great customer service, any challenges are resolved within a timely manner. Constantly developing product where new features are introduced due to regular feedback from BLINK's customers. Review collected by and hosted on G2.com.

What do you dislike about Blink?

There is nothing not to like about this product Review collected by and hosted on G2.com.

What problems is Blink solving and how is that benefiting you?

We have a large population of our staff based on site with limited or no access to a laptop/pc. They can access key systems on the go, and keep up to date with latest communications. In particular, anything that is critical with regards to Health & Safety matters/any training that is obligatory. Site based staff can now access our employee enagement survey on their phones. There is a reduction in email communication; BLINK App enabled us to move away from lengthy memos to a short and concise messages which are reaching more employees. Review collected by and hosted on G2.com.

Response from Jane of Blink

edit

Anna, thank you so much for your 5-star review! 🌟

We look forward to continuing this journey with you!

Simon B.

Network Performance

Mid-Market (51-1000 emp.)

5/22/2024

"Blinkity Fantastic"

5/5

What do you like best about Blink?

Blink is easy to use, both as and admin user and standard user. System is easy to install and has a friendliy UI. I have contacted Customer Support for requests previously through our own team and these have been looked into. I use Blink almost daily, for communicating with employees and getting updates on the business. The app has plenty of features and allows for staff to freely comment as they wish with the ability to lock posts should the need arise. It has intergrated into our business well and is a go to app for all our staff. Review collected by and hosted on G2.com.

What do you dislike about Blink?

Some staff see the app as way for the company to monitor them but these are few and in a signifcant minority. Review collected by and hosted on G2.com.

Response from Jane of Blink

edit

Simon, thank you so much for your 5-star review! 🌟

We look forward to continuing this journey with you!

Jimmy J.

Freelance Translator and Interpreter

Mid-Market (51-1000 emp.)

6/23/2024

"Manager"

5/5

What do you like best about Blink?

I like that it is a safe place for my coworkers and me to share ideas and techniques to grow as leaders while doing our jobs. I like how easy it is to post anything. I like how ready to help the customer service team is. I like the AI feature that allow me to easily integrate anything and use it every time I want. and it get implemented with no headache as well. Review collected by and hosted on G2.com.

What do you dislike about Blink?

I would love blink to offer the opportunity to create stories not just posts. The content sometimes gets frozen before posting or loses its quality too much. Review collected by and hosted on G2.com.

Response from Jane of Blink

edit

Jimmy, thank you so much for your 5-star review! 🌟

We're thrilled to hear that Blink is making a positive impact with increasing communication and engagement. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.

We look forward to continuing this journey with you!