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I used to like the software when it was working ok. I am using it every day for the last 3 years for sending quotations to clients. Software is easy to set up, but after setting up you realize that it is very unreliable. Review collected by and hosted on G2.com.
Really unreliable software.
One day is working fine and next day the developers decide to do an update and mess up everything. For almost a week and after an unexpected "update" the software does not work at all:
- not able to export or print invoices as pdf
- messed up database with information on old invoices completely wrong (balance modified! - product prices modified - product descriptions suddenly were deleted)
- unable to delete invoices
- unable to apply discounts
Sent them multiple emails through their support page with videos and detailed description on what is not working. Initially I was receiving the same generic response that they are working on it and after 2x days another response that they have resolved the issues when they actually have solved only 10% of the issues!
The problem exist both on web app and on desktop platform, and there is no way to use an older functioning version of their software.
I do not recommend them.
This is not the first time I have issues with them. Review collected by and hosted on G2.com.
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