The G2 on BigPanda

BigPanda Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the noise-reduction and streamlined incident management provided by BigPanda’s alerting system, enhancing efficiency. (1 mentions)

Users value the effective alert management that reduces noise and streamlines incident management, enhancing productivity. (1 mentions)

Users value the automation of workflows in BigPanda, which boosts efficiency and reduces noise in incident management. (1 mentions)

Users value the easy integrations of BigPanda, enhancing productivity through streamlined incident management and automated workflows. (1 mentions)

Users value BigPanda for its noise reduction and streamlined incident management, enhancing productivity through automation. (1 mentions)

Top Pros or Advantages of BigPanda

1. Alerting System

Users value the noise-reduction and streamlined incident management provided by BigPanda’s alerting system, enhancing efficiency.

See 1 mentions

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Verified User

Enterprise (> 1000 emp.)

4.5/5

"Our environment gotten quite better because of BigPanda"

What do you like about BigPanda?

reducing noise, streamlining incident management, and automating workflows

2. Alert Management

Users value the effective alert management that reduces noise and streamlines incident management, enhancing productivity.

See 1 mentions

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Verified User

Enterprise (> 1000 emp.)

4.5/5

"Our environment gotten quite better because of BigPanda"

What do you like about BigPanda?

reducing noise, streamlining incident management, and automating workflows

3. Automation

Users value the automation of workflows in BigPanda, which boosts efficiency and reduces noise in incident management.

See 1 mentions

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Verified User

Enterprise (> 1000 emp.)

4.5/5

"Our environment gotten quite better because of BigPanda"

What do you like about BigPanda?

reducing noise, streamlining incident management, and automating workflows

4. Easy Integrations

Users value the easy integrations of BigPanda, enhancing productivity through streamlined incident management and automated workflows.

See 1 mentions

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Verified User

Enterprise (> 1000 emp.)

4.5/5

"Our environment gotten quite better because of BigPanda"

What do you like about BigPanda?

reducing noise, streamlining incident management, and automating workflows

5. Incident Management

Users value BigPanda for its noise reduction and streamlined incident management, enhancing productivity through automation.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Our environment gotten quite better because of BigPanda"

What do you like about BigPanda?

reducing noise, streamlining incident management, and automating workflows

Top-Rated Alternatives

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Nisha P.

Application Engineer

Small-Business (50 or fewer emp.)

9/27/2022

"Stable software that enables reliable and trouble-free operation"

5/5

What do you like best about BigPanda?

I like the documentation and support resource because it's easy to learn, useful for network administration and troubleshooting, and your system is complete and easy to use. Review collected by and hosted on G2.com.

What do you dislike about BigPanda?

Lacks some features like a comprehensive search function. Review collected by and hosted on G2.com.

Felix P.

Direction and general management

Small-Business (50 or fewer emp.)

9/23/2022

"Monitoring tool with many useful features"

5/5

What do you like best about BigPanda?

I like this tool; it is well built to create incidents and monitor them well organised; I liked the administration and all the alerts on the device. Review collected by and hosted on G2.com.

What do you dislike about BigPanda?

I can say with great confidence that everything is great with this tool. Review collected by and hosted on G2.com.

Carla B.

Fraud Prevention Analyst

Small-Business (50 or fewer emp.)

9/26/2022

"Very powerful and useful log monitoring tool"

5/5

What do you like best about BigPanda?

I like the aggregation of logs across multiple environments and that the cloud archives make it easy to access to monitor environments in real-time. Review collected by and hosted on G2.com.

What do you dislike about BigPanda?

BigPanda is excellent and its features are impressive and there are no problems. Review collected by and hosted on G2.com.

Greg D.

Manager

Small-Business (50 or fewer emp.)

9/21/2022

"A great easy-to-use and scalable incident service"

5/5

What do you like best about BigPanda?

What I like the most is the user interface very flexible and easy to use for incidents. It is excellent we can identify and fix the workflows that are not working correctly, so it simplifies all the work. Review collected by and hosted on G2.com.

What do you dislike about BigPanda?

SSO integration sometimes fails to work correctly. Review collected by and hosted on G2.com.

Ruma R.

Software Developer

Small-Business (50 or fewer emp.)

9/28/2022

"A perfect tool to automate the collection of large log files"

5/5

What do you like best about BigPanda?

I like this solution because it allows for robust and cost-effective event management and uses artificial intelligence for device log retrieval to collect files and work as it should. Review collected by and hosted on G2.com.

What do you dislike about BigPanda?

It should improve predictive intelligence. Review collected by and hosted on G2.com.

Joel P.

Analyst

Small-Business (50 or fewer emp.)

9/28/2022

"It is an excellent system to correlate events and organise our time"

5/5

What do you like best about BigPanda?

I like this tool; it is beneficial to make positive decisions and organise time in a much easier way for projects and automatically correlate and get a personalised view. Review collected by and hosted on G2.com.

What do you dislike about BigPanda?

It is a perfect tool where there is no problem. Review collected by and hosted on G2.com.

Serge T.

Consultant

Small-Business (50 or fewer emp.)

9/22/2022

"A complete solution for my immediate needs"

5/5

What do you like best about BigPanda?

I like that it is easy to use to create reports collected by applications and assets, and its documentation is excellent and detailed. The management of requests and incidents is what we were looking for. Review collected by and hosted on G2.com.

What do you dislike about BigPanda?

If not implemented correctly, it can be challenging to use. Review collected by and hosted on G2.com.

Juan C.

Web developer

Small-Business (50 or fewer emp.)

9/21/2022

"A very good and simple platform to organise our work and monitor"

5/5

What do you like best about BigPanda?

I like this product, it's excellent at all times to organise, manage and escalate and we can easily filter tickets and search for issues. I also liked the critical alerts. Review collected by and hosted on G2.com.

What do you dislike about BigPanda?

The user interface can be a problem in finding what I need. Review collected by and hosted on G2.com.

Vijay K.

Software Engineer

Small-Business (50 or fewer emp.)

10/13/2022

"BigPanda - Great Tool for Event corelation and source integrations"

3.5/5

What do you like best about BigPanda?

Ability to integrate with multiple tools, let it be inbound or outbound Review collected by and hosted on G2.com.

What do you dislike about BigPanda?

Not much utilization of AIOps. Although it offers few correlation patterns, they are basic and hardly helpful. Review collected by and hosted on G2.com.

Jose Carlo E.

Network Operations Engineer

Small-Business (50 or fewer emp.)

11/23/2022

"Bigpanda has been easy to navigate and organize. It can easily integrate with our ticketing system"

4/5

What do you like best about BigPanda?

Different t categories and filters that can be applied. I like the snooze and handled category. The unified search is great! Timeline function is useful. Review collected by and hosted on G2.com.

What do you dislike about BigPanda?

Cannot snooze less than 30min. Sometimes does not recognize recovery. It would be nice to have a button to alert team to take a look at a specific alert Review collected by and hosted on G2.com.