Big Biller is very easy to navigate. It allows for easy search and edit of profiles, as well as the ability to download extensive report options. For the most part it's a relatively intuitive product, however, there are many things the product cannot, but absolutely should do, with seemingly no future plan to remedy these issues.
We have multiple teams that focus on different areas of recruiting and we would ideally like to separate out those teams so there is no crossover in candidates, but so far there isn't an option for that to happen.
I've also asked about mass migration and we must migrate on an entire database level, meaning I can't pick and choose which records to migrate without risk of losing important information such as the attachments and notes left on each profile.
I've also asked about mass migrating past team member's candidates to an active team member and currently, there is no way to pick and choose candidates to migrate. I must either migrate everything or nothing. This renders the migration entirely useless to us. When I inquired as to whether or not this feature would be added to the product, I was told by support that "There currently are not any plans to add this as of right now."
At this point, we are looking at a different ATS. We've shot ourselves in the foot by relying so heavily on an ATS that is missing several very important factors to the success of our company.
Don't use this product if you need more than beyond basic function.
Big Biller allows us to track and notate our candidates as well as making sure there is a clear owner of the candidate.