Badger Maps Features
Before the Job (3)
Calendar
Uses the calendar tool to determine field workers who are free for the job.
Dispatch
Notifies field service workers of their upcoming assignments.
Roles
Allows users to see tasks according to permissions and roles.
On the Job (6)
Field Sales
Includes some ability to serve as a sales and ordering application.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Customizable Fields
Customize data fields to support various needs and use cases
Multi-Location
Manage and support multiple locations
Payment Collection in the Field
Swipe a credit card or manually process payments while with the customer in the field
After the Job (6)
Reports
Creates reports that reflect field performance either as a team or individually, to review productivity.
CRM Integrations
Integrates with CRM software to monitor all aspects of the customer relationship.
Accounting Integration
Integrate with a third-party accounting system
QuickBooks Integration
Integrates with QuickBooks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customizable Reports
Alter the layout and content of reports
Data Management (5)
Data Capture
Ability to input geographic data into GIS.
Data Storage
Store vast amounts of data in a variety of ways, such as individual files, databases, geodatabases, or the cloud.
Data Manipulation
Ability to make edits to data as the landscape changes.
Data Visualization
Bring data to life in a 2D or 3D format.
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Map Creation (4)
Geocoding
Assign locations to significant addresses so they may placed as points on the map.
Buffer Zone Query
Select a point on the map and display data within a certain radius.
Overlaying
Visualize different forms of data in one single image.
Publishing
Ability to take all of the collected data and publish it into one map.
Analysis (12)
Spatial Analysis
Ability to read data to make informed decisions and predict patterns.
Reporting
Export information on a specific data in the map.
Real-Time Streaming
Study data in live time to analyze any changes happening in the location.
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Statistical Analysis
Apply statistical/mathematical models to sets of data
Predictive Analytics
Predict future data based on historical data sets
Distance Analysis
Select a point on the map and display data within a certain radius.
Spatial Analysis
Use data to gather information about a specific location's geographic features.
Data Stream
Study data in live time to analyze any changes happening in the location.
Demographic Data
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Trade Area Analysis
Cartography (5)
Geographic Maps
Visualize locations on a map
Vector Mapping
Create a map made up of points and lines that may have additional information assigned to them.
Data Visualization
Ability to translate data and metrics into charts, graphs, and other ways to communication information.
Overlaying
Visualize different forms of data in one single image.
Data Mapping
Track the management and flow of data throughout the organization
Reporting (4)
Data Transformation
The ability to convert the format of source data to one required for the reporting system.
WYSIWYG Design
Easily design and refine dashboards and reports.
API Integrations
Integrating APIs that allow you to customize your tool as needed.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Routing (3)
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Master Routing
Matches customer requests with routes and driver or vehicle availability.
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Default Routes
Define default routes per customer, geography, type of vehicle or type of cargo.
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Route Assignment
Routes can be assigned to drivers individually or by batch base on criteria such as qualifications or experience.
Scheduling (4)
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Master Schedule
Defines schedules for a geographical area, customer group, or type of delivery.
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Constraints
Define and implement constraints such as maximum distance or number of required stops.
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Adjustments
Administrators can override schedules when unexpected changes occur.
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ETA
Estimated time of arrival can be shared with customers and adjusted when needed.
Optimization (3)
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Priorities
Allows users to establish and change priorities for routing activities.
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Real-Time Updates
Receive system updates as soon as any changes are made
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Dynamic Routing
Adjust routes based on company constraints and customer requirements.
Analytics (4)
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Performance
Analyse the performance of different routes or schedules.
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Time & Costs
Track time (for travel, load/unload, etc.) and the associated costs.
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Productivity
Monitor driver productivity based on KPIs such as time to destination.
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Territory Mapping (3)
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Custom Territory Mapping
Allows users to control of the sizes, shapes, and quantites of sales team areas
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Strategic Selling
Allows users to map your customers to strategically incorporate them into your canvassing and field sales
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Automatic Rep Assignment
Automatically assigns reps to new sales opportunities that are within their current territories
Route Planning (3)
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Lead Priority
Allows user to prioritize your contacts and leads so that the given route acommodates priority contacts
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Optimized Sales Routes
Allows users to create optimized travel routes based on assigned areas, lead locations, and appointments for the day.
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Map Directions
Provides users with live directions en route to the final destination
Sales Performance Management (2)
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Performance Dashboards
Provides field sales statistics for all sales reps
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Sales Rep Tracker
Provides data on the data on the performance and whereabouts of reps in the field
Generative AI (3)
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Image-to-Text
Converts images into a textual description, identifying key elements.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Salesforce AppExchange Apps (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Field Service Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Additional Functionality (210)
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Checklists
An itemized to do list that can be edited as tasks are completed
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Parts Management
Track parts inventory levels and manage re-stocking
Service History
Track work performed and resources used for past customers, sites, or assets
Residential Properties
For residential properties
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Customizable Forms
Customize contracts and forms to collect specific information
Purchase Order Management
Create, send, and track purchase orders and their statuses
Mobile Access
Access software remotely via mobile devices
Dispatch Management
Manage sending personnel and resources to a site as needed
Task Scheduling
Track and manage the scheduling of tasks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Asset Tracking
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Technician Management
Oversee technicians and track their assigned work orders
Status Tracking
Track the status over time for a request, process, asset, or transaction
API
Application programming interface that allows for integration with other systems/databases
Document Management
Store, manage, and track all electronic documents in a centralized location
Job Management
Manage and track all job information and associated tasks
Preventive Maintenance
Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Reporting
Active reporting of data and metrics
Commercial Properties
Designed to serve commercial properties
Real-Time Data
Receive data and information in real time
Historical Reporting
Information, data and reports that are being tracked over time
Contract/License Management
Track, store, and access client contracts or licenses
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Facility Scheduling
Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
Workflow Management
Create, design and manage workflows for repetitive tasks
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Inventory Management
Track and manage inventory levels to maintain proper supply
Predictive Maintenance
Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
Routing
Plan daily routes to optimize employee scheduling and provide directions
Forms Management
Store, manage and track all forms in a centralized location
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Documentation Management
Manage product specific documents in a categorized order
File Storage
Store and access documents, forms, and photos in one centralized place
Electronic Signature
Digitally sign online documents
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Personalization and Recommendation
Generative AI models can create personalized recommendations for users based on their preferences and behavior.
Resource Allocation
Assign available resources to various projects and tasks
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Quotes/Estimates
Generate quotes or estimates for customers
Scheduling
Plan availability and assign specific time slots for tasks and resources
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Online Time Clock
Track/log the amount of time employees worked per job using a timer
Workforce Management
A set of processes to optimize the productivity of its employees
Activity Tracking
Track and document all activities across devices, networks, and other systems
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Productivity Analysis
Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee
Prioritization
Arrange tasks based on the level of priority or urgency
Customizable Branding
Add customized logos and colors to align with company branding
Price and Cost Calculations
Calculate rule-based prices for a product/service
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Equipment Tracking
Track the location of specific equipment at all times
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Secure Data Storage
Securely stores data to prevent data loss or breaches
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Real-Time Updates
Receive system updates as soon as any changes are made
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Chat/Messaging
Communicate using direct chat or messages within the system
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Electronic Payments
Electronically collect payments for goods or services
Customer History
Access previous interactions or concerns to maintain customer relationships
Inventory Control
Monitor product stock levels
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Driver ETA
Generate estimated arrival times for drivers to keep back office or customers informed
Job Tracking
Track and visualize the status of an ongoing job and the time spent on tasks or projects
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Customer Management
Store and organize information about customers and previous interactions
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Work Order Creation
Create a new work order
Equipment Maintenance
Manage procedures that ensure organizational equipment remains in working condition
Data Import/Export
Import and export data to and from software applications
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Recurring Appointments
Schedule repeating appointments based on a duration of time
Contractor Management
Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Color Codes/Icons
A way to visually represent data where different categories of items are marked with different colors
Map Creation
Create custom maps
Geographic Maps
Visualize locations on a map
Location Tracking
Identify the physical location of an individual, asset, device, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Internet Mapping
API
Application programming interface that allows for integration with other systems/databases
Map Sharing
Share maps with internal and external stakeholders
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Interoperability
The ability of two or more systems to exchange information or data.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Image Management
Support for uploading and retaining image files in the cemetery records database
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Geotargeting
Geographic location of visitors determines behavior of the software
Labeling
Data Collection
Process of gathering, measuring, and analyzing accurate data
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Geolocation
Determines the location of a device using GPS or an IP address
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Import/Export
Import and export data to and from software applications
Multi-Location
Manage and support multiple locations
Census Data Integration
3D Imaging
Representation of any object in 3D
Data Mapping
Track the management and flow of data throughout the organization
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Mobile Access
Access software remotely via mobile devices
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Scheduling
Plan availability and assign specific time slots for tasks and resources
Driver Management
Track all personnel who operate company vehicles
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Electronic Signature
Digitally sign online documents
Dispatch Management
Manage sending personnel and resources to a site as needed
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Employee Management
Track employee schedules, availability, and performance across projects and tasks
SMS Messaging
Send messages via SMS
Territory Management
Organize customer data and accounts by user or geography
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Live Driver Tracking
Track driver locations on a map in real time
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Fuel Tracking
Monitor and track fuel consumption and costs
Voice Recognition
Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking
Inventory Management
Track and manage inventory levels to maintain proper supply
Status Tracking
Track the status over time for a request, process, asset, or transaction
Shipping Management
Manage and track orders being shipped to customers
Transportation Management
Organize and track the physical movement of goods from one location to another
Order Tracking
Track orders throughout the fulfillment process
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customizable Reports
Alter the layout and content of reports
Geotargeting
Geographic location of visitors determines behavior of the software
Ad hoc Reporting
Generate one-off reports that meet information requirements
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Analytics
Analyze and gain insights into data in real-time
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Activity Tracking
Track and document all activities across devices, networks, and other systems
Geocoding
Converting human-readable addresses into geographic coordinates
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Behavioral Analytics
Track and analyse user behavior within a system or network
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Data Import/Export
Import and export data to and from software applications
Multi-Location
Manage and support multiple locations
Database Support
Supports common databases such as MySQL and Oracle
2D/3D Designing
Designs generated in either 2D or 3D format
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Geofencing
Virtual perimeter for a real-world geographic area
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Single Sign On
Allow users to access multiple services after entering their login credentials once
CAD Tools
Computer aided design to create precision drawings or technical illustrations
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Mobile Access
Access software remotely via mobile devices
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Heatmaps
A visual display that uses a color spectrum to show how visitors interact with areas of a web page
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Customer History
Access previous interactions or concerns to maintain customer relationships
Document Storage
Store and organize documents in a centralized system
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Lead Capture
Automatically identify and save contact information of potential customers
Lead Qualification
Score a lead on their quality or likelihood to buy based on certain behaviors
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Workflow Management
Create, design and manage workflows for repetitive tasks
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
API
Application programming interface that allows for integration with other systems/databases
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Email Management
Manage, store and organize emails within the system or via third-party apps
Opportunity Management
Track all opportunities for potential sales and convert them into recurring revenue
Customizable Forms
Customize contracts and forms to collect specific information
Payment Collection in the Field
Swipe a credit card or manually process payments while with the customer in the field
Lead Management
Store information about leads or contacts and track, manage and nurture them throughout the sales process
Contact Management
Manage, organize, and store contact information
Dispatch Management
Manage sending personnel and resources to a site as needed
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Mobile Access
Access software remotely via mobile devices
Activity Tracking
Track and document all activities across devices, networks, and other systems
Sales Forecasting
Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
Sales Activity Management
Define, track, and/or automate sales activities and sales processes
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Territory Management
Organize customer data and accounts by user or geography
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
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