Assembla Reviews & Product Details

We're a team of 6 and have been using Assembla since 2022 for our git repositories and ticket tracking. Before this we used IssueView for tickets, and the move to Assembla was a major improvement.

The tickets themselves are the strongest part for us. You can create custom tracking fields, link tickets to each other, and set up ticket hierarchies, which makes it easy to break bigger work into smaller pieces without losing the connection between them. Being able to link merge requests directly to tickets is a great feature, so the code change and the discussion around it live in the same place. We also use TestRail, and linking test cases and test runs to a ticket keeps QA tied to the work instead of floating off somewhere else.

The kanban view is a great way to keep track of workflows and see where every ticket is in its life cycle at a glance. Custom ticket filters let us track new tickets each week for review and see exactly what work remains for upcoming milestones. While Assembla's rich project management, workflow, and ticket retirement features can take first time managers some time to learn and set up, onboarding for developers is relatively easy and day to day use is simple. In the years we've used it I can't recall a single outage. Review collected by and hosted on G2.com.

I wish the ticket description field supported standard markdown. It would also be nice to export tickets as XML or JSON, and to be able to edit comments on tickets after posting them. None of these are dealbreakers, just things that would smooth out day to day use. Review collected by and hosted on G2.com.

What I like most about Assembla is that it keeps everything in one place. Our team can manage code, tickets, and overall project work without constantly jumping between different tools.

It’s also been very reliable. Most of the time we don’t even have to think about the platform, which is exactly what I want from a version control and collaboration tool. The security controls and user permissions feel flexible enough for larger teams, while still staying straightforward to manage day to day. Review collected by and hosted on G2.com.

The platform offers a lot of functionality, which can make certain parts feel less intuitive for new users during onboarding. There’s a bit of a learning curve the first time you set up projects and permissions, but once everything is configured properly, it runs smoothly and is easy to work with. Review collected by and hosted on G2.com.

I like how Assembla combines source code management, issue tracking, and collaboration tools into a single platform, which makes it reliable and easy to manage. It helps keep development projects organized and on track. I appreciate that having these tools on a single platform allows our team to work more efficiently without switching between multiple applications. The integration with tools like Git repositories, CI/CD solutions, and team communication platforms fits well into our existing workflow. The initial setup was simple and quick, requiring minimal configuration and effort. It really helped in maintaining visibility into project progress and organizing communication. Overall, Assembla helps streamline workflows and keeps projects organized from start to finish. Review collected by and hosted on G2.com.

While Assembla is highly reliable, the user interface could feel more modern and intuitive in some areas. Additional customization options for dashboards and reporting would make it even easier to track project performance and team activity. Review collected by and hosted on G2.com.

We moved to Assembla primarily for managed Perforce hosting, and that alone was worth it. Zero downtime, rock-solid reliability, and none of the operational overhead we had before. No more internal DevOps time burned on keeping the infrastructure alive.

But the real surprise was discovering that Assembla also has a full project management platform built in. Tickets connect directly to commits, so the entire workflow lives in one place. When a developer closes a commit, the corresponding ticket moves. That kind of integrated workflow sounds simple, but it eliminates an enormous amount of manual status updates and cross-tool confusion.

We now run sprints, manage tickets, and host our Perforce repositories all inside Assembla. The context we used to lose jumping between tools stays intact. Review collected by and hosted on G2.com.

Onboarding materials inside the platform could be deeper. New team members need time to discover how everything connects. More guided setup flows would accelerate that. Review collected by and hosted on G2.com.

Security and Compliance Without Sacrificing Developer Productivity Review collected by and hosted on G2.com.

The platform is feature-rich, which is a strength, but it can feel overwhelming for first-time users. Some administrative settings and configuration options take time to learn. However, the flexibility and control you gain are well worth the initial learning curve. Review collected by and hosted on G2.com.

The service itself was fine. No issues with that. Review collected by and hosted on G2.com.

I had a game app which we decided to shut down. I signed up for an annual payment plan last year. I tried to go on the website in mid-January on a weekend to take my card off of automatic renewal, knowing that it was set to renew in March. When I tried to get on there 2FA haqd been set up, and I could not access the site, and figured they would send me a renewal notice, like every other company normally does. However, I just got billed $140.40. We no longer are using the service and I asked if I could get a refund, and offered to let them keep the normal one month fee. But they said that they would not do a refund because I did not cancel the service 30 DAYS in advance. Completely unfair and most people would not think to cancel 30 days ahead of time. DEFINITELY BEWARE OF THIS COMPANY Review collected by and hosted on G2.com.

I find the easy setup and migration from different platforms a standout feature of Assembla. The support team is really helpful, especially when we have configuration problems or need something specialized. Without Assembla, we'd be spending a lot more time and resources on having an internal development operations team. I also value the painless support and how easy it was to set everything up. We discussed our needs with an Assembla account manager, and their enterprise team handled the entire migration, which was smooth, with only a very small switchover period. Review collected by and hosted on G2.com.

The flexibility around billing is something that could be improved. It's easy to feel locked into a contract for a year. It would be nice if we could scale down how many seats we are paying for if our team does not need all of the licenses every month. Review collected by and hosted on G2.com.

Ticketing and version control systems are available in one place, which makes it convenient to manage everything together. It performs very well and stays responsive even when handling large amounts of data. The new UI/UX is intuitive and easy to navigate. It has the required integrations which once setup works seemlessly. Review collected by and hosted on G2.com.

jQuery for search would be a powerful addition. Review collected by and hosted on G2.com.

Repo integrations, ease of use, and configurability are the highlights for me. Other tools often compromise simplicity in favor of configurability, but Assemble doesn’t, and it strikes a great balance between the two. Review collected by and hosted on G2.com.

In the Kanban view, columns sometimes get hidden when I don’t want them to. Review collected by and hosted on G2.com.

What I appreciate most is how Assembla smoothly bridges the gap between the reliability of legacy systems and modern development practices, without adding infrastructure overhead. Because it’s a fully managed cloud solution, it removes our server maintenance burden entirely. That lets our engineering team stay focused on building the product instead of handling administration, which helps reduce our Total Cost of Ownership (TCO) while still ensuring enterprise-grade uptime.

On the technical side, Assembla stands out by treating SVN as a first-class citizen rather than a tool that’s being left behind. It brings key modern workflows—like Pull Requests, advanced locking, code reviews, and shelving—directly into the SVN ecosystem. As a result, we can adopt agile CI/CD practices and collaborate efficiently, without taking on the major risk, friction, and expense of migrating complex, large-scale repositories to Git. Review collected by and hosted on G2.com.

While the core infrastructure is highly reliable, the technical documentation for advanced configurations and API integrations doesn’t have the depth I’d expect from an enterprise tool. When our DevOps team tries to build more complex automations or integrate Assembla closely with modern CI/CD pipelines, the documentation often isn’t detailed enough to guide us end to end. As a result, we sometimes end up relying on trial and error, which adds unnecessary friction and slows down our ability to scale technically.

From a team management standpoint, the onboarding experience for new developers could also be much stronger. The platform would benefit from interactive tutorials and a more structured, clearly maintained knowledge base. Right now, getting new hires up to speed on Assembla’s specific SVN workflows takes more internal training time and effort than a modern SaaS platform should require. Review collected by and hosted on G2.com.