
The best features for me are the Cardwall (I manage a support team and this allows me to track the reports they send to the developers), and deployment tools that are easy for a non-developer to deploy various functions, such as restarting servers when necessary. Review collected by and hosted on G2.com.
My least favorite part is that it is a little clunky when you're first setting up different filtered views. It's not very self explanatory, but you can get through it on your own. They've made it easier over the years, so I see this functionality being developed further. Review collected by and hosted on G2.com.




