--- title: Assembla Reviews meta_title: 'Assembla Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 149 reviews by the users' company size, role or industry to find out how Assembla works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 149 scale: '5' date_modified: '2026-08-09' parent_category: name: Source Code Management url: https://www.g2.com/categories/source-code-management --- # Assembla Reviews **Vendor:** Assembla **Category:** [Version Control Hosting Software](https://www.g2.com/categories/version-control-hosting) **Average Rating:** 4.2/5.0 **Total Reviews:** 149 ## About Assembla Assembla is the only managed cloud hosting provider for Perforce (Helix Core) and SVN, with project management built in. We provision, manage, and support your entire version control infrastructure so your team never has to touch a server. Teams running Perforce or SVN in the cloud come to Assembla because we are the only provider that handles everything: dedicated instances, automated backups, failovers, SOC 2 and GDPR compliance, and 24/5 DevOps support. No self-managed infrastructure. No custom integrations. No DevOps overhead. Perforce Cloud delivers managed Helix Core hosting on a shared, high-performance cloud environment with monthly licensing and the Perforce license included. Perforce Enterprise Cloud gives larger teams a dedicated single-tenant instance with custom architecture and unlimited users and storage. SVN Cloud Hosting brings the same managed approach to Subversion, with modern collaboration features like merge requests, locking, and code search that most SVN providers do not offer. More than 5,500 development teams worldwide trust Assembla to keep their most critical code available, secure, and compliant. ## Assembla Reviews ### 1. Horrible Customer Service for Billing - Beware **Rating:** 0.0/5.0 stars **Reviewed by:** Tim C. | president, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Assembla?** The service itself was fine. No issues with that. **What do you dislike about Assembla?** I had a game app which we decided to shut down. I signed up for an annual payment plan last year. I tried to go on the website in mid-January on a weekend to take my card off of automatic renewal, knowing that it was set to renew in March. When I tried to get on there 2FA haqd been set up, and I could not access the site, and figured they would send me a renewal notice, like every other company normally does. However, I just got billed $140.40. We no longer are using the service and I asked if I could get a refund, and offered to let them keep the normal one month fee. But they said that they would not do a refund because I did not cancel the service 30 DAYS in advance. Completely unfair and most people would not think to cancel 30 days ahead of time. DEFINITELY BEWARE OF THIS COMPANY **What problems is Assembla solving and how is that benefiting you?** none ### 2. Customer Care is impotent - overcharging - won't terminate service - won't remove my credit card **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Assembla?** Provides hosted subversion and ticket system **What do you dislike about Assembla?** 1. Customer service is useless. Canned response, no one actually hears the problem or addresses it. 2. Refuses to remove credit card from their system despite numerous requests. 3. Overcharging - cost per month is $47.50, but they charge $54.62 each month, but no taxes displayed on invoice, just a money grab? **What problems is Assembla solving and how is that benefiting you?** version control ### 3. Terrible Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Assembla?** Honestly nothing, it was a half decent tool for managing dev work. **What do you dislike about Assembla?** Their customer service is very terrible. No customer empathy, don't have the authority to escalate to solve problems. They have been messing with pricing plans so much that we need to add 5 users and they only would do so if we upgraded to a plan that was 20x the price per user than we were paying. After a long battle with customer support, they added a discount to make it somewhat affordable. But still a 2.5x increase in price. We were told this discount is only valid for one year and we will jump up to the 20x price. We decided to move to Jira and in the process of asking them to cancel a majority of our services and users, they did it wrong and keep charging us the old price. They would not issue a refund. Don't bother with these people! **What problems is Assembla solving and how is that benefiting you?** Task management and code storage ### 4. I woudn't recommend Assembla for project management for software projects **Rating:** 1.0/5.0 stars **Reviewed by:** Sergio P. | VP of USA Operations, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2017 **What do you like best about Assembla?** I can't really think of anything I really like about assembla. It is complicated to use, has the basic features that are needed, but the end result is difficult to read. The editor doesn't provide much help. Changes are displayed together with relevant information in a way that makes reading a simple task complicated. It takes a long time to get used to the format, and even then, it takes too long to get the information that is relevant from a ticket. **What do you dislike about Assembla?** As I said before, it keeps track of every change, so sometimes the change management gets in the way of a simple flow. The display of the data is so that relevant and irrelevant information is displayed together, so it makes it really hard to follow. It is very limited when you want to use custom fields. Default values are ignored. Sometimes, randomly, views revert to the default view and saved views are lost. **Recommendations to others considering Assembla:** I would look at other options. Assembla has been sold and aquired several times in the last few years. Every time this happens, promises are made (and broken). **What problems is Assembla solving and how is that benefiting you?** We use Assembla to manage the development of an ERP software package. We use it to keep track of development tasks and to track issues submitted by clients. ### 5. Integration Product Manager **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2016 **What do you like best about Assembla?** I like that it has a Wiki. That is actually something we dont get in Jira. We use both Assembla and Jira right now. **What do you dislike about Assembla?** Sections are not as detailed as in Jira. **Recommendations to others considering Assembla:** Streamline a bit more like Jira. **What problems is Assembla solving and how is that benefiting you?** We are Agile, move quickly, and need a central place for all outstanding and upcoming items to test and develop. ### 6. Some issues but overall works for the most part **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2015 **What do you like best about Assembla?** Assembla is very simple and easy to use. The interface is laid out in a clear way and not very cluttered. **What do you dislike about Assembla?** When posting a bug with a file attached, there is a lot of lag and no indication that the bug is posting or the page is loading. I find myself clicking the button to submit the bug multiple times because I am unsure if the request went through. Also, I don't feel like it is as easy to search for old bugs on Assembla as it is on some other similar bug tracking software like JIRA. **Recommendations to others considering Assembla:** Assembla is simple and easy to use, and if you do not need many elaborate features, this could be a good bug tracking software to use. **What problems is Assembla solving and how is that benefiting you?** I use Assembla for bug tracking in a mobile game. It allows us to quickly and easily report bugs to the developers. ## Assembla Discussions - [How can I delete file I previously updated on ticket comment ?](https://www.g2.com/discussions/15482-how-can-i-delete-file-i-previously-updated-on-ticket-comment) - 1 comment, 1 upvote - [Can I deploy Assembla on my own AWS, Azure, GCP, or on-premise server?](https://www.g2.com/discussions/can-i-deploy-assembla-on-my-own-aws-azure-gcp-or-on-premise-network) - 1 comment, 1 upvote - [View Assembla pricing details and edition comparison](https://www.g2.com/products/assembla/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+07%3A51%3A56+-0500&secure%5Bsession_id%5D=a1929006-e12b-43ae-8ac0-fd65b9fd46ad&secure%5Btoken%5D=c43d6921ef2177f2c691aba9e42edca1d13ee9311be646a6fe84e7897204f541&format=llm_user) ## Assembla Integrations - [Bitbucket](https://www.g2.com/products/bitbucket/reviews) - [Git](https://www.g2.com/products/git/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) - [TestRail](https://www.g2.com/products/testrail/reviews) - [Travis CI](https://www.g2.com/products/travis-ci/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Assembla Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Documentation** - Feedback - Prioritization - Remediation Suggestions **Bug Monitoring** - Analytics - Bug History - Data Retention **Security** - False Positives - Custom Compliance - Agility **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Assignment Management - Prioritization **Additional Functionality** - API - Audit Trail - Drag & Drop - Projections - Charting - Ticket Management - Monitoring - Status Tracking - Progress Tracking - Workflow Management - Project Time Tracking - Issue Tracking - Configurable Workflow - Collaboration Tools - Agile Methodologies - Customizable Fields - Backlog Management - Real-Time Updates - Single Sign On - Generative AI - Task Scheduling - Activity Tracking - Activity Dashboard - Task Management - Project Management - Project Planning - Feedback Management - Code Repository Integration - Reporting & Statistics - Email Management - Knowledge Base Management - Multiple Projects - Tagging - AI Copilot - File Management - Issue Management - Task Planning - Data Visualization - Bug/Issue Capture - Bug Tracking - Alerts/Notifications - Commenting/Notes - @mentions - Third-Party Integrations - Customizable Templates - Task Progress Tracking - Real-Time Notifications - Access Controls/Permissions ## Top Assembla Alternatives - [GitHub](https://www.g2.com/products/github/reviews) - 4.7/5.0 (2,332 reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - 4.5/5.0 (884 reviews) - [Bitbucket](https://www.g2.com/products/bitbucket/reviews) - 4.4/5.0 (998 reviews)