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Arcserve Tape Backup Reviews & Product Details

Arcserve Backup provides reliable tape backup across multiple sites and platforms, providing an extra layer of data protection and aligning with data security compliance rules. Supporting both Windows and Linux environments, Arcserve Backup helps reduce storage costs and administrative complexity. With granular recovery, tape and disk support, plus comprehensive reporting, Arcserve Backup provides data integrity and compliance support for organizations of all sizes.

Seller

Arcserve

Discussions

Arcserve Tape Backup Community

Overview by

Alina Bezkrovna

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DS

Dell S.

Mid-Market (51-1000 emp.)

4/2/2024

"We are extra safe with tape backups"

2/5

What do you like best about Arcserve Tape Backup?

peice of mind if normal backups fail, easy to use Review collected by and hosted on G2.com.

What do you dislike about Arcserve Tape Backup?

its very slow and has a lot of manual tasks Review collected by and hosted on G2.com.

PV

Prasanth V.

System Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

3/10/2023

"An Amazin Product"

5/5

What do you like best about Arcserve Tape Backup?

Arcserve tape backup allows users to schedule backups to tape on a regular basis, ensuring that important data is protected and can be restored in the event of a disaster. The software provides features such as compression, encryption, and verification to ensure the integrity of the backup data. Arcserve supports a wide range of tape drives, including LTO, DDS, AIT, and DLT, among others. Review collected by and hosted on G2.com.

What do you dislike about Arcserve Tape Backup?

The Arcserve Backup Manager Application. The user should be able to manage tape from the same UDP Console. That would be easy access of tape and udp and the updates and bugs are not fixing on time Review collected by and hosted on G2.com.

What problems is Arcserve Tape Backup solving and how is that benefiting you?

Disaster recovery: In the event of a disaster such as a natural disaster, cyber attack, or hardware failure, Arcserve Tape Backup can be used to restore data quickly and efficiently.

Compliance: Many industries and government regulations require organizations to maintain backups of their data for a certain period of time. Arcserve Tape Backup can be used to meet these compliance requirements.

Long-term storage: Tape backup is ideal for long-term storage of data, particularly for large amounts of data that do not need to be accessed frequently.

Hybrid backup: Arcserve Tape Backup can be used in conjunction with other backup solutions such as disk-based backup and cloud backup to provide a comprehensive backup strategy. Review collected by and hosted on G2.com.

TK

Thomas K.

Leiter IT

Mid-Market (51-1000 emp.)

11/27/2019

"Problematic, mostly"

0.5/5

What do you like best about Arcserve Tape Backup?

Hmm . I like if it works and I can't expect that every day Review collected by and hosted on G2.com.

What do you dislike about Arcserve Tape Backup?

Major and constant problems with tape backups, resulting in disk space issues during disk-2-disk-backup. Most of our money for online support is spend just to keep arcserve running. It is very costintensive and needs a lot of manual care by experts who often need the help of experts who don't have the time to help because they help more important customers with arcserve problems. Review collected by and hosted on G2.com.

Recommendations to others considering Arcserve Tape Backup:

Condiser to use something els. VeeAm is nice, although I have no experiences concerning tape backups. Backup with arcserve results in permanent frustration. Review collected by and hosted on G2.com.

What problems is Arcserve Tape Backup solving and how is that benefiting you?

It consumes a lot of money to get it maintained by experts who often need the help of other experts to solve our problems - for a certain amount of time, then problems come back Review collected by and hosted on G2.com.

CH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

11/28/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"It's okay - when it works..."

2/5

What do you like best about Arcserve Tape Backup?

I'm not a big fan of tape backup, but I don't mind having to support it. As long as it works, I'm fine with it. I know it can do restores and I've seen them work. I'm somewhat confident that it will give a good backup. Review collected by and hosted on G2.com.

What do you dislike about Arcserve Tape Backup?

The customer support is awful. People I speak to are hard to understand. They forget to call you back. The software fails randomly all the time. Review collected by and hosted on G2.com.

Recommendations to others considering Arcserve Tape Backup:

Make sure you are technically savvy. You will encounter a lot of issues while using the product. The support needs a lot of improvement. Make sure you constantly check the backups, because it fails all the time. Review collected by and hosted on G2.com.

What problems is Arcserve Tape Backup solving and how is that benefiting you?

Backups mostly. We're in the process of moving away from Arcserve due to it's unreliability. I don't really see any benefits compared to other products. Review collected by and hosted on G2.com.