AllVoices Features
Reminders (1)
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Inspection Management (1)
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Case Management (4)
Case Management
Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
Intake
Capture case information from multiple communication channels
Assignment
Deliver rules to assign cases based on type and priority
Escalation
Ability to escalate cases using workflows
Secure Data Storage (1)
Secure Data Storage
Securely stores data to prevent data loss or breaches
Employee Experience (3)
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Policy
During the complaint process, self-help resources are readily available to help the employee understand which company policy is relevant to their situation and a general framework on how the investigation will progress.
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Multi-channel
The product is user friendly for employees and complaints can be delivered across many channels (chat, trouble ticket, email, etc.)
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Cross-platform
The product is able to be accessed from the employee side on a mobile platform
eDiscovery (1)
eDiscovery
Finding, identifying and collecting information for legal proceedings
Built-In Database (1)
Built-In Database
A system that allows access to a database structure without relying on an external program
Mobile Access (1)
Mobile Access
Access software remotely via mobile devices
Platform Additional Functionality (10)
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Mobility
Is accessible from a mobile device and by users on the go.
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Telephone
Manages a telephone solution that customers can set-up and provide to their employees.
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Internal promotion
Helps companies promote the whistleblowing hotline so they know when and how to access it.
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Employee Segmenting
Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.
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Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
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Peer Recognition
Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.
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Social Feedback Portal
Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.
Employee Portal
Online portal where employees can access and track their own information
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Peer-to-Peer Recognition
Allows employees to praise one another in a social network-like feed visible to the whole organization
Investigation (4)
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Separate Workflows
Case management of investigations related to Employee Relations are handled in a separate workflow (including HRBPs, HR Managers, etc.) than other generic case requests.
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Anonymity
Employee grievances, feedback, and complaints have channels of communication that are protected by anonymity
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Documentation
Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process.
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Confidentiality
Case processing happens with strict confidentiality where a case's access is only authorized to professionals directly responsible for its execution and outcome.
Customizable Forms (1)
Customizable Forms
Customize contracts and forms to collect specific information
Evidence Management (1)
Evidence Management
Administration and control of evidence related to investigations/cases
Agentic AI - Investigation Management (2)
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Platform Data (14)
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Dashboard
Has a centralized dashboard for users to interact with.
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Alerts and Notifications
Sends notifications to users in-app or through email, text message or otherwise.
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Case Management
Provides provides clients with analysis and reporting management.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Forms Management
Store, manage and track all forms in a centralized location
Incident Management
Manage and track all disruptions and incidents
Policy Management
Create, manage, and track policies and procedures within an organization
Workflow Management
Create, design and manage workflows for repetitive tasks
Training Management
Track employee/learner's progression through training programs
Data Storage Management
Manage and store data in a database
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Case Notes (1)
Case Notes
Access and track notes regarding case activities and updates within case files
Subject Profiles (1)
Subject Profiles
Collect and record basic information related to suspects
Activity Dashboard (1)
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Generative AI (4)
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AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Third-Party Integrations (1)
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
AI Copilot (1)
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Platform (68)
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Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
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Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
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Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
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User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
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Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Training Management
Track employee/learner's progression through training programs
Goal Management
Allows employees to set and manage work or career related goals
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Action Management
Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Benefits Dashboard
Use a dashboard to view benefits that are selected by employees or offered by employers
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Recruitment Management
Tools to find, assess, and hire suitable candidates for a job within an organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Training Management
Track employee/learner's progression through training programs
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Orientation Workflow Management
Create orientation programs for new employees or students
Task Management
Create, manage and track all task activities and progression
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Help Desk Management
Managing service requests, incidents, IT issues & support with a ticketing system
Mobile Access
Access software remotely via mobile devices
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Document Management
Store, manage, and track all electronic documents in a centralized location
Job Description Management
Create, share, and manage the distribution of job descriptions/duties
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Mobile Access
Access software remotely via mobile devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Assessment Management
Creation, administration, and evaluation of assessments or tests
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Mobile Access
Access software remotely via mobile devices
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Initiative Management
Create and manage internal campaigns to improve company culture or business strategy.
Workflow Management
Create, design and manage workflows for repetitive tasks
Community Management
Enable students, customers or employees to engage with each other in a particular space online or offline
Employee Referral Management
Manage and track employee referrals for open job positions
Candidate Management
Build, track, and maintain relationships with candidates
Workflow Management
Create, design and manage workflows for repetitive tasks
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Advertising Management
Manage advertising space and its sales within your network or publication
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Email Management
Manage, store and organize emails within the system or via third-party apps
Job Management
Manage and track all job information and associated tasks
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Pipeline Management
Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
File Management
Create, save, and store files
Job Management
Manage and track all job information and associated tasks
Data Storage Management
Manage and store data in a database
Compensation Management
Manages compensation such as salary, bonus, and benefits processes, aligning with policies
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Job Application Management
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Competency Management
Catalog, manage, and develop employee skill sets
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Job Description Management
Create, share, and manage the distribution of job descriptions/duties
Evaluation Management
Create, share, and manage the distribution of job descriptions/duties
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Reporting & Statistics (1)
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Multi-Location (1)
Multi-Location
Manage and support multiple locations
Task Management (1)
Task Management
Create, manage and track all task activities and progression
Corrective and Preventive Actions (CAPA) (1)
Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
Access Controls/Permissions (1)
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Alerts/Notifications (1)
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Search/Filter (1)
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Management (1)
Data Management
Ability to handle large datasets
Contact Management (1)
Contact Management
Manage, organize, and store contact information
API (1)
API
Application programming interface that allows for integration with other systems/databases
Configurable Workflow (1)
Configurable Workflow
Configure existing workflows to meet your organization's needs
Additional Functionality (60)
Real-Time Reporting
Active reporting of data and metrics
Customizable Branding
Add customized logos and colors to align with company branding
Rewards Program
Point or incentive based programs loyalty programs designed to increase customer engagement
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Learning & Development
Facilitate training materials that help employees grow and progress in their positions
Social Engagement
Process of communicating with an online community and measuring the effectiveness of activity
Chat/Messaging
Communicate using direct chat or messages within the system
Customizable Questions
Tailored or customizable questions for more targeted and relevant data collection
Customizable Reports
Alter the layout and content of reports
Commenting/Notes
Leave comments and notes on documents for others to view
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Employee Profiles
Centralized storage for employee data, records, and performance metrics
Question Library
Pre-written repository of questions that can be reused within a course or for assessment or interviews
Gamification
Games or game-like elements to track progress and reward accomplishments
Real-Time Data
Receive data and information in real time
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Scoring
Automatically calculate score after the assessment
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Offboarding
Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Pulse Surveys
Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
Multi-Language
Manage and support multiple languages
Data Import/Export
Import and export data to and from software applications
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Categorization/Grouping
Organize and group data or items based on various criteria
Risk Analysis
Analyze potential risks across the organization
Chat/Messaging
Communicate using direct chat or messages within the system
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Multimedia Support
Supports various file formats
Single Sign On
Allow users to access multiple services after entering their login credentials once
Customizable Forms
Customize contracts and forms to collect specific information
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Alerts/Escalation
System alerts about the need to escalate an issue or request
Anonymous Feedback
Allow reviewers to provide anonymous feedback to encourage honest conversations
API
Application programming interface that allows for integration with other systems/databases
Real-Time Chat
Engage in direct, instant messaging with customers, users, etc.
Mobile Access
Access software remotely via mobile devices
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Risk Assessment
Initiate collection and analysis of known risks
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
FDA Compliance
Track and ensure quality of products in accordance with food and drug administration (FDA) act
Customizable Branding
Add customized logos and colors to align with company branding
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Automated Routing
Tickets are automatically assigned to specific agents based on predefined rules
Configurable Workflow
Configure existing workflows to meet your organization's needs
Customizable Questions
Tailored or customizable questions for more targeted and relevant data collection
Sarbanes-Oxley Compliance
Regulations on a company's internal process when dealing with financial reporting
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Customizable Reports
Alter the layout and content of reports
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Incident Management (1)
Incident Management
Manage and track all disruptions and incidents
Document Management (1)
Document Management
Store, manage, and track all electronic documents in a centralized location
Workflow Management (1)
Workflow Management
Create, design and manage workflows for repetitive tasks
Analytics (3)
Monitoring
Track all activities related to a case, including audit trails
Metrics
Provide metrics to track case progress or success rates
Compliance
Monitor various types of case compliance
Single Sign On (1)
Single Sign On
Allow users to access multiple services after entering their login credentials once
Compliance Management (1)
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Platform Basics (7)
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Performance Benchmarking
Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.
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Reporting & Dashboards
Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
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Interoperability
Connects to external systems and applications as needed to complete team workflows.
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Reporting
Provides anonymous reporting of activities involving misconduct, fraud, abuse, and other violations of company policies.
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Secure
Provides safe and secure reporting of activities involving misconduct, fraud, abuse, and other violations of company policies.
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Performance
Is consistently available (uptime) and allows users to submit reports reliably.
Incident Reporting
Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
Data Import/Export (1)
Data Import/Export
Import and export data to and from software applications
Platform Content (5)
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Employee Pulse Surveys
Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.
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Survey Customization
Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.
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Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
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Science-based templates
Provides content templates built by academics and/or practitioners and leverage science and research.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Data Visualization (1)
Data Visualization
Graphical representation of data
Audit Management (1)
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Records Management (1)
Records Management
Ability to record, store, update, and retrieve information
Status Tracking (1)
Status Tracking
Track the status over time for a request, process, asset, or transaction
Customizable Reports (1)
Customizable Reports
Alter the layout and content of reports
Risk Assessment (1)
Risk Assessment
Initiate collection and analysis of known risks
Intake Management (1)
Intake Management
Activities related to the initial admission of a charge into the organization's care
Audit Trail (1)
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Access (3)
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Integration
Integrations into legal databases or case management systems for coordination when case escalation reaches their desk.
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Assignment
The platform is capable of assigning primary case holder, principal investigator, legal consultant, etc. responsibilities to team members.
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Collaborative
Case accessibility is restricted by authorization. Access is granted to HR personnel that are designated investigators and others involved in an investigation's (Legal, HRBPs, HR Managers, etc.) standard operating procedure
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