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Alive5

By WebsiteAlive

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Alive5 Reviews & Product Details

Pricing

Pricing provided by Alive5.

AliveChat

$50
per month

AliveChat Plus

$100
per month
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Alive5 Reviews (4)

Reviews

Alive5 Reviews (4)

4.0
4 reviews

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Verified User in Insurance
AI
Mid-Market (51-1000 emp.)
"Great Online Chat Software!"
What do you like best about Alive5?

Having WebsiteAlive on our website allowed us to be available to any live website guests to answer questions or inquiries about our services. Review collected by and hosted on G2.com.

What do you dislike about Alive5?

The only issues were when manning the chat internally, sometimes we experienced delays. However, having the AliveChat Operator available solved these issues. With 24/7 accessibility to an AliveChat Operator, we were always able to assist potential leads and eliminate missed opportunities. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business (50 or fewer emp.)
"Works with multiple clients/vendors at one time"
What do you like best about Alive5?

We can use multiple clients through one portal. Review collected by and hosted on G2.com.

What do you dislike about Alive5?

The inability to take a message on the program. If you do not have someone logged in it just rings and times out. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Enjoyed this program very much"
What do you like best about Alive5?

The software is organized well and the ease of use it nicely done. Review collected by and hosted on G2.com.

What do you dislike about Alive5?

Sometimes I experience slow or a frozen screen when running too many chats at once. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Enterprise (> 1000 emp.)
"This software allows your clients to ask quick questions through a chat feature."
What do you like best about Alive5?

I like that you can place a pop-up button on any site that users could have questions about. We use it as a way to answer quick questions for students having technical issues. When someone starts a chat session, all users that are logged into the Alive chat will get an alert indicating an incoming chat. You also have the ability to transfer a current chat to another user logged into the site. You can also change the notification sound that comes through. Also, we have this pop-up button on several of our sites in case users are having log in problems. You can monitor how many people are on a particular site, and even see how long a certain user has been on that site. If they have been on the site for a while, you can initiate a chat session with them, and ask if they need any help. Review collected by and hosted on G2.com.

What do you dislike about Alive5?

The only thing I do not like about it, is when you are engaged in a chat with a user, sometimes the user will not respond right away and the chat window will stay open as long as no one hits 'close'. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Alive5.

AliveChat

$50
per month

AliveChat Plus

$100
per month

Enterprise

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Alive5
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