# Alive5 Reviews **Vendor:** WebsiteAlive **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.0/5.0 **Total Reviews:** 4 ## About Alive5 WebsiteAlive has chat, click-to-call, message and concierge (managed chat service) that provide organizations the capability to engage and communicate with visitors in real time. ## Alive5 Reviews ### 1. Great Online Chat Software! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Alive5?** Having WebsiteAlive on our website allowed us to be available to any live website guests to answer questions or inquiries about our services. **What do you dislike about Alive5?** The only issues were when manning the chat internally, sometimes we experienced delays. However, having the AliveChat Operator available solved these issues. With 24/7 accessibility to an AliveChat Operator, we were always able to assist potential leads and eliminate missed opportunities. **Recommendations to others considering Alive5:** I would highly recommend anyone who sells products or services to have a chat function, such as WebsiteAlive, implemented on their website. **What problems is Alive5 solving and how is that benefiting you?** We were solving the issues of lag time between lead acquisition and a closed opportunity. With WebsiteAlive, we are able to directly connect with any website visitors who are serious about our products and looking for more information on next steps. ### 2. Works with multiple clients/vendors at one time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2017 **What do you like best about Alive5?** We can use multiple clients through one portal. **What do you dislike about Alive5?** The inability to take a message on the program. If you do not have someone logged in it just rings and times out. **What problems is Alive5 solving and how is that benefiting you?** We utilize the program to gain new customers. ### 3. Enjoyed this program very much **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Alive5?** The software is organized well and the ease of use it nicely done. **What do you dislike about Alive5?** Sometimes I experience slow or a frozen screen when running too many chats at once. **What problems is Alive5 solving and how is that benefiting you?** Makes multitasking easier ### 4. This software allows your clients to ask quick questions through a chat feature. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2016 **What do you like best about Alive5?** I like that you can place a pop-up button on any site that users could have questions about. We use it as a way to answer quick questions for students having technical issues. When someone starts a chat session, all users that are logged into the Alive chat will get an alert indicating an incoming chat. You also have the ability to transfer a current chat to another user logged into the site. You can also change the notification sound that comes through. Also, we have this pop-up button on several of our sites in case users are having log in problems. You can monitor how many people are on a particular site, and even see how long a certain user has been on that site. If they have been on the site for a while, you can initiate a chat session with them, and ask if they need any help. **What do you dislike about Alive5?** The only thing I do not like about it, is when you are engaged in a chat with a user, sometimes the user will not respond right away and the chat window will stay open as long as no one hits 'close'. **Recommendations to others considering Alive5:** If you have many users that contact you for technical issues, this is a great tool. Users can start a quick chat to ask quick questions. **What problems is Alive5 solving and how is that benefiting you?** We are assisting existing and prospective students with quick questions they may have. We have realized that some questions are not technical, but we can gather information for them and they do not have to call several departments to ask simple questions. ## Alive5 Discussions - [What is WebsiteAlive used for?](https://www.g2.com/discussions/what-is-websitealive-used-for) - [View Alive5 pricing details and edition comparison](https://www.g2.com/products/alive5/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+13%3A51%3A26+-0500&secure%5Bsession_id%5D=85359e9e-e854-451e-adb4-2612acc7e7f9&secure%5Btoken%5D=d768d8921345fe4d4f23c79f96ce4db879eb165bb9d625a30484ef44385ade84&format=llm_user) ## Alive5 Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Communication** - Pop-up Chat - Targeted Emails - Co-Browsing ** Internal Use** - Customization - Team Inbox ## Top Alive5 Alternatives - [LiveChat](https://www.g2.com/products/livechat/reviews) - 4.4/5.0 (782 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,327 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,499 reviews)