AkkenCloud Reviews & Product Details

Robust and well built. Does what it needs to do with standard features but not a lot of bells and whistles.

It will track applicants, it will keep time, it will integrate with outlook, and you can import and export data Review collected by and hosted on G2.com.

Customer service is great with same day simple solutions. Almost all of it conducted via email and training video references - a lot of the training materials provided are outdated

There are limited integrations. After meeting with numerous vendors at ASA, it was obvious that very few add on features integrate with Akken. With outlook there is a 15-20 minute lag with the outlook integration.

When you click through different areas, it opens new windows or tabs - throughout the day you end up with dozens of open tabs. It is very clunky and not as streamlined as most cloud based systems.

Ultigig Timecard Geo Fence does not work -the app is not user friendly

Skills Parsing - sounds and looks impressive but it is very inconsistent and cannot be relied upon for accuracy Review collected by and hosted on G2.com.

I like the cloud aspect of the platform. While not seamless, you can access the platform via mobile app or web. There are decent integration options with other platforms and mass upload and export options. AkkenCloud monthly trainings are very helpful, and great for learning new features and tips and tricks for navigating the system easier. Review collected by and hosted on G2.com.

Mass email messaging functions are a bit sloppy looking. The formatting is not pretty, and the Outlook add-on is very buggy and unreliable. System logs you out frequently throughout the day. Limited integrations with other platforms. No 24/7 helpdesk support available. Review collected by and hosted on G2.com.

I think what is most helpful about AkkenCloud is the ability to store so many different types of resumes - you can store people within the system that you may have only talked to once, but the information stays forever. In the future, if you want to pull someone up that you may think is a good fit for a specific job, AkkenCloud has all of the information provided from your previous entry. I also think that it's great that you can add notes to any candidate that enter into the system. This allows you to make specific notes and remember certain qualities or aspects of a conversation about a candidate. Review collected by and hosted on G2.com.

I wish that AkkenCloud was a little bit more user friendly in the sense that as a new user it can be somewhat overwhelming to look at. There is a lot going on as soon as you open up the home page and being able to navigate and search within the system are a little bit harder to do. Review collected by and hosted on G2.com.

There are a lot of different features that I haven't even touched yet. The brown bag sessions are very helpful and having them to go back to is extremely helpful as well. Review collected by and hosted on G2.com.

I don't like that I can't unapply and reapply customer payments, a ticket has to be created for this and it takes a long time to get done. I also would like it if we could print/email customer statements of account balance showing our customers all open invoices on their account. The ticketing system could be better, they need to complete the tickets in a more timely manner. Review collected by and hosted on G2.com.

I like the ease of use the platform has, how I can easily implent excel spreadsheets into our data base. Something I have not really gotten into is the intergration, I need to figure out more about how I can connect websites to have my data entered through automation, although it is a reliable platform for how frequently me and my team use it, and comes with a good list of features. Review collected by and hosted on G2.com.

One thing I dislike about Akken is that the IT support is outsourced and it can take some time if my company has an issue to get it resolved. Review collected by and hosted on G2.com.

It has been able to do pretty much everything I needed to do. The reporting features are very thourough. I think the searches in candidates and contacts are really easy to use and very helpful. The customer service has also been pretty good Review collected by and hosted on G2.com.

A lot of things are not customizeable. That has been my biggest issue with Akken. One example is I always need to pull reports of every email address from the contacts under a certain activity note, and you can't. You also can't delete any fields that our team doesn't use. Review collected by and hosted on G2.com.

Akkencloud is user friendly. When we are able to connect to the various sites such as linkedin, indeed, careerbuilder, it is a tremendous time-saver for recruiters. Review collected by and hosted on G2.com.

I changed to a MAC computer. I preferred using the addin for windows to capture the resumes into the akKen system. Would rather use Outlook for email.

I am not able to utilize the capture benefit from Linkedin also, it works sometimes and other times it does not work. Review collected by and hosted on G2.com.

It is very easy to function. It is very user friendly and compatible with many different types of software. Very easy to sync with other programs. Review collected by and hosted on G2.com.

It is not friendly with certain types of pdf documents when it comes to uploading them into the AkkenCloud system. Review collected by and hosted on G2.com.

The credential suite tracks and notifies expiry items. Great for JCAHO. Review collected by and hosted on G2.com.

I'd like to see automations in the workflow relationships.

If an assignment includes a job order, a candidate, and a company, all three should have automated adjustments when married. Status and openings should update. Docs and links should flow through.

I'd like to open additional tabs via platform instead of manually opening a new browser tab for Candidates, Job Orders, etc. Review collected by and hosted on G2.com.

I appreciate how easy it is to use the system. It allows you to move through pretty seamlessly. All areas seem to cmmunicate wiith the other which allows you to be able to move easily. Review collected by and hosted on G2.com.

I don't like how attachments don't always load. Often it appears there is an attachment, but then there isn't. Review collected by and hosted on G2.com.