--- title: AkkenCloud Reviews meta_title: 'AkkenCloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 250 reviews by the users' company size, role or industry to find out how AkkenCloud works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 250 scale: '5' date_modified: '2026-07-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # AkkenCloud Reviews **Vendor:** AkkenCloud **Category:** [Staffing Software](https://www.g2.com/categories/staffing) **Average Rating:** 4.0/5.0 **Total Reviews:** 250 ## About AkkenCloud AkkenCloud is the most comprehensive, enterprise, cloud-based platform available for staffing and recruiting agencies, built to streamline front office, middle office, and back office workflow. With the use of the AkkenCloud platform, customers have seen an increase in efficiency, placements, and profitability. ## AkkenCloud Reviews ### 1. Akken is a helpful tool for candidate tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2020 **What do you like best about AkkenCloud?** I enjoy the candidate tracking and the tools they offer to keep me organized. The Reports function is especially helpful to keep track of my teams progress. I also utilize the calendar a lot. **What do you dislike about AkkenCloud?** We do not utilize Akken for HR and payment tracking. I do not like the fact there are many many ways to do the same thing, it makes giving consistent direction difficult. I also do not like that you cannot download and parse several resumes at once from the download folders like you can in email. I do not want to parse resumes one by one it makes no sense. **Recommendations to others considering AkkenCloud:** Start off immediately by setting a process and sticking to it. Classifying candidates and adding recruiters to job orders to maintain accurate tracking is very helpful. I would recommend creating detailed documentation for your team members to collaborate effectively from day 1. **What problems is AkkenCloud solving and how is that benefiting you?** Keeping candidate tracking and job orders organized. Candidate searchability is also good in the database. ### 2. Helpful Support Team, and endless features in the Database. **Rating:** 4.0/5.0 stars **Reviewed by:** Roscoe E. | Akken Super-User, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2021 **What do you like best about AkkenCloud?** The user-friendly interface, and the tools to help organize candidates, etc... **What do you dislike about AkkenCloud?** Sometimes tools don't work how they should **What problems is AkkenCloud solving and how is that benefiting you?** Staffing. Provides a great database to manage hires ### 3. Not Too Bad **Rating:** 3.0/5.0 stars **Reviewed by:** Taylor C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2020 **What do you like best about AkkenCloud?** I like the ability to set task reminders and notify other users when I am entering notes. I also enjoy the easy integration with text em all and docusign. I also like that once the docusign is completed, it will upload the information and documents right into the employee's profile. **What do you dislike about AkkenCloud?** There are some weird glitches that need worked out, and there is no simple way to send an employee their current schedule. There was definitely a lack of training and help from the support team in the beginning, but communication and support has recently improved. **Recommendations to others considering AkkenCloud:** I definitely feel like it is better suited for some industries than for others. Especially if its a per diem company, there are some different things than a company with regualrly scheduled employees. **What problems is AkkenCloud solving and how is that benefiting you?** We have recently been able to learn some steps that save a ton of time using Akken. We were creating multiple job orders and assignments for the same person/palcement when in fact we didn't have to. ### 4. AkkenCloud is an excellent platform that has significantly improved our workflow. The user interface is intuitive and easy to navigate, making it simple for our team to manage tasks efficiently. The customer support is responsive and always ready to assist with any issues. Overall, AkkenCloud has been a valuable asset to our organization, enhancing productivity and streamlining operations. **Rating:** 4.0/5.0 stars **Reviewed by:** Katherine K. | Sourcing and Database Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about AkkenCloud?** how it keeps me up to date with candidates, maintains candidates' history and emails, and organizes resumes **What do you dislike about AkkenCloud?** It is difficult to manage with another language. The email system can be slow at times. **Recommendations to others considering AkkenCloud:** I would recommend Akken **What problems is AkkenCloud solving and how is that benefiting you?** Having difficulty managing candidate history, Akken has really helped. We wanted to be internet-based. We also wanted better reports, and Akken is very good in this area. ### 5. Good functionality, easy to learn and use along with intuitiveness. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2020 **What do you like best about AkkenCloud?** Everything needed is available like email, candidate contacts, client contacts, etc. **What do you dislike about AkkenCloud?** Clicking to different windows should automatically open in itself instead of a new window or at least a separate tab instead. Mobile functionality is lacking as well. **Recommendations to others considering AkkenCloud:** Make sure staff do not have a huge need for telecommuting as the mobile version of akken is still a work in progress **What problems is AkkenCloud solving and how is that benefiting you?** Using it as part of my daily work so it's helping me stay organized. Ability to view notes, activities and information on colleagues' accounts and candidates are useful as well to gain insight into what had happened in the past. ### 6. Akken is great! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about AkkenCloud?** It's an all-in-one program. It has many features that can be used, so you don't have to use a ton of different programs. **What do you dislike about AkkenCloud?** You have to pray for different access, and I think that makes it difficult sometimes **Recommendations to others considering AkkenCloud:** It is user friendly, play around with it and use as many features as you can. **What problems is AkkenCloud solving and how is that benefiting you?** No problems accept there are many steps to completion when assigning candidates and the process could be shortened. The benefit is that our entire company in different cities is on akken and we can make notes and assign candidates and see candidates that have worked in other offices. ### 7. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Shama P. | Registered Nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2021 **What do you like best about AkkenCloud?** Very easy to navigate. Not very difficult to use even for the first-time users. **What do you dislike about AkkenCloud?** Haven't really experienced any downside. **Recommendations to others considering AkkenCloud:** The updated date on the calendar. YOu have to open a new page for the current date. **What problems is AkkenCloud solving and how is that benefiting you?** I use to submit my timesheet and work-related expenses. Very to use. Expect that the date is not current. You always have to change the date. ### 8. We have had a successful partnership with Akken for more than 10 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn G. | Corporate Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2019 **What do you like best about AkkenCloud?** It is user friendly, they are open to suggestions for improvement and quick to respond to any issues that arise. **What do you dislike about AkkenCloud?** Sometimes we can't customize everything as we would like. **Recommendations to others considering AkkenCloud:** Compare them to competitors, talk to their references and I'm sure you will find they are a good choice. **What problems is AkkenCloud solving and how is that benefiting you?** Having 1 ATS that can handle everything we need is very helpful to us. ### 9. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Joe W. | B, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2020 **What do you like best about AkkenCloud?** The reports that are available and how you can customize them to your needs. **What do you dislike about AkkenCloud?** Sometimes it takes a while for reports to generate. **Recommendations to others considering AkkenCloud:** I like the ease of use and our internal support **What problems is AkkenCloud solving and how is that benefiting you?** The reports I can provide for my clients and following my team are the most helpful. The reports are very detailed and can be customized to meet our needs. ### 10. Human Resources Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about AkkenCloud?** The functionality of importing candidate resume's into CRM. I love that we can track email communication between candidates and my staff. I also appreciate having a separate HR account that can hide private information from other users. The reporting section is crucial to our KPI tracking! **What do you dislike about AkkenCloud?** The interface seems a little outdated, but that is superficial. **What problems is AkkenCloud solving and how is that benefiting you?** We have started using the reporting section for KPI's with our staff; retention, placement, etc. This is a huge benefit to our internal team! We are also glad we have the ability to track worker's compensation information. ### 11. Akken is very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Division Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about AkkenCloud?** I love this high powered system and all the components that come with it. **What do you dislike about AkkenCloud?** As a new user, I haven't found much that this system can't do. **Recommendations to others considering AkkenCloud:** Give it a try. You won't be disappointed. **What problems is AkkenCloud solving and how is that benefiting you?** Easier to keep track of all my submitals and the mobile app is an excellent addition. ### 12. Easy interface **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer J. | Security Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2021 **What do you like best about AkkenCloud?** The E Desk is a great way to know how many canididates I have interviewing. **What do you dislike about AkkenCloud?** The reports are difficult sometimes to get what you are looking for. They can come out a little wonky. **What problems is AkkenCloud solving and how is that benefiting you?** Again the E Desk is an easy way to quickly glance at all my people. ### 13. Easy ATS to navigate! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about AkkenCloud?** The layout is easy to navigate. I like the option to be able to arrange content when given permission. **What do you dislike about AkkenCloud?** I am unable to edit or delete "Notes" in a candidate's profile after I submit them. By allowing users to edit the note section, it would help to reduce the confusion when updating the profile. Of course, there would be access restriction. **What problems is AkkenCloud solving and how is that benefiting you?** So far, I have not had problems in AkkenCloud. As I mentioned earlier, the to edit or delete notes would be helpful. ### 14. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** Ease of use, and intuitive. Colorful display. Easy to scan, and my eyes lead to where they needed to go. **What do you dislike about AkkenCloud?** Nothing, it was very accessible, convenient, and informative. Chat session provided peace of mind. I don' mind providing input if there is some assurance that I might be provided with rewards for participation and candid comments. Have a happy day! **What problems is AkkenCloud solving and how is that benefiting you?** Helpful for when I need to provide documentation of various benefits, and documentation, especially when it comes to tax time. One stop shopping. ### 15. Akken is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** The fact that you can text, call and or email all right from the same screen **What do you dislike about AkkenCloud?** It does get a little complicated such as knowing which screen takes you to what. But once mastered, it's pretty simple and straightforward **Recommendations to others considering AkkenCloud:** I don't have any at this time **What problems is AkkenCloud solving and how is that benefiting you?** I have realized how handy this program can be. My most favorite thing is the text emall app is integrated into the Akken system. That makes it so much easier to get information out to the candidates ### 16. Lots of Features and Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2021 **What do you like best about AkkenCloud?** The level of customization on the dashboard helps make the platform customized for each of our team's needs. **What do you dislike about AkkenCloud?** Lack of a standard instruction manual or guide to get users up to speed makes the learning curve steeper than it could be. **What problems is AkkenCloud solving and how is that benefiting you?** Akkencloud has helped us become a more organized and in sync team. Our division has transitioned from a very basic CRM and pipeline structure to a more efficient and collaborative one since making the switch. ### 17. Akken is a great and organized tool for my business needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about AkkenCloud?** That there is everything I need in one database -- clients, candidates, all their respective contact information. **What do you dislike about AkkenCloud?** The email aspect is a bit delayed. It also does not offer a delay for sending emails which comes in handy when there is a typo or mistake writted. **Recommendations to others considering AkkenCloud:** Great tool, easy to use. **What problems is AkkenCloud solving and how is that benefiting you?** There are no problems that I need solving -- it just makes my work experiences better. I love the Edesk task-bar -- it makes my workday more concise. ### 18. Intuitive Programming **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** I enjoy the ease of access and processing as well as the importing capabilities for external resumes **What do you dislike about AkkenCloud?** I don't have any dislikes, I really enjoy using the program altogether **Recommendations to others considering AkkenCloud:** Highly recommend the product for any of your staffing needs! **What problems is AkkenCloud solving and how is that benefiting you?** A problem solved is how easy anyone can import resumes from other resume database and candidate info uploaded for review; the benefits would be the job order review and filling, and also the database full of candidates ### 19. Best ATS service **Rating:** 3.5/5.0 stars **Reviewed by:** Maksud R. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about AkkenCloud?** There are many things but the best is the submitting the candidates very is and smooth. **What do you dislike about AkkenCloud?** Candidate uploading especially bulk upload it needs to be changed. **What problems is AkkenCloud solving and how is that benefiting you?** We are into the Staffing Recruiting business and it's easy for recruiting business. ### 20. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey B. | Senior Healthcare Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** I love the ease of utilizing the system. **What do you dislike about AkkenCloud?** There is nothing that I dislike about Akken. **Recommendations to others considering AkkenCloud:** The system is very user-friendly and easy to navigate through. **What problems is AkkenCloud solving and how is that benefiting you?** Data entry has cut down significantly since using AkkenCloud. ### 21. So many helpful tools for work **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua R. | Recruitment Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** being able to tag my coworkers when I add notes to someone's profile **What do you dislike about AkkenCloud?** sometimes there seems like there are too many features it seems overwhelming but in a good way **What problems is AkkenCloud solving and how is that benefiting you?** it's the perfect applicant tracking system ### 22. Akken has been great to work with! I am excited to start using all features! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** Akken has an elegant layout - it is easy to navigate and looks overall aesthetically appealing! **What do you dislike about AkkenCloud?** It could take some getting used to, but this happens with all new things! **What problems is AkkenCloud solving and how is that benefiting you?** Per Diem HealthCare Staffing ### 23. data is tracked per person which lets you track your conversation under that specific prospect. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** Centralized location for everyob=ne t share "Notes" and or Documents **What do you dislike about AkkenCloud?** You need to be able to create "work processes," so for example, after a call, if I dispo it a certain "term, it should trigger: series of emails. **Recommendations to others considering AkkenCloud:** Extremely user-friendly, centralized place for all of your clients important information an documents **What problems is AkkenCloud solving and how is that benefiting you?** staying more organized, tracking and listing more info on the actual prospect/company ### 24. AkkenCloud is a very versatile ATS system **Rating:** 5.0/5.0 stars **Reviewed by:** Noor A. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2021 **What do you like best about AkkenCloud?** - easy to use, cuts down time in half, straight to the point, combines the whole recruiting process in one place **What do you dislike about AkkenCloud?** many tabs and categories, no clear box for an interview section **What problems is AkkenCloud solving and how is that benefiting you?** Merging duplicated candidate profiles into one. Benefits are that I am having a more organized work space using AkkenCloud. ### 25. Aaken is a helpful resource for our business. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about AkkenCloud?** Aaken offers the ability to search for candidates contact information, such as address, email, name, phone number, etc. It is simple to use. **What do you dislike about AkkenCloud?** I wish I could respond to note that are emailed to me. Or see who the note was sent to. **Recommendations to others considering AkkenCloud:** Quick and easy to sue. **What problems is AkkenCloud solving and how is that benefiting you?** Easy to find information ### 26. I have loved using akken! It makes dealing with our employees and clients much easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Brier C. | Service Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** The notes section and how easy it is to use. **What do you dislike about AkkenCloud?** There isn't much to dislike about akken. **What problems is AkkenCloud solving and how is that benefiting you?** Dealing with the number of employees I deal with on a daily basis is not easy, but with Akken I have all the information I need and more at the click of my mouse and I love it ### 27. Only use it to approve timesheets **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2021 **What do you like best about AkkenCloud?** It is easy to navigate the system and find what I need. **What do you dislike about AkkenCloud?** Sometimes I approve a timecard as soon as I see it is submitted and then I still get a message that it isn't approved. It's very inconsistent. **What problems is AkkenCloud solving and how is that benefiting you?** None, I'm not an administrator of this system, simply an enduser. ### 28. A platform that Grows as you Grow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about AkkenCloud?** The system is a very straightforward system and easily allows a workflow that supports our forever changing needs. **What do you dislike about AkkenCloud?** The only thing I could say is a flaw is the look of the platform. The system is excellent in functionality but not easy on the eye. **What problems is AkkenCloud solving and how is that benefiting you?** Smooth process from candidate application to onboarding. ### 29. Account Executive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about AkkenCloud?** I have enjoyed the paperless onboarding function **What do you dislike about AkkenCloud?** Nothing at this time, our company just started using Akken **Recommendations to others considering AkkenCloud:** To provide a detailed training checklist to ensure you know what has been completed and what is still pending **What problems is AkkenCloud solving and how is that benefiting you?** Able to have online applications and better way to track applicants ### 30. Work Changing Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** Akken has helped us with our staffing in so many dimensions. I use it to input applicants. Uploading the resumes is a quick process. The software does so much with the resumes, such as assisting recruiters find specific backgrounds for their jobs **What do you dislike about AkkenCloud?** Sometimes a resume won't upload correctly. Applicants with a creative formatted resume, are difficult for the software to read. **What problems is AkkenCloud solving and how is that benefiting you?** The nicknames on resumes are hard to find. Searching with last names seems to work best if the first name has been abbreviated or a nickname. ### 31. Accomplishes most of our needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** We are able to accomplish most of the tasks we need to do in a relatively effective manner **What do you dislike about AkkenCloud?** Interface isn't intuitive, documentation is limited, features sometimes change without our knowledge **What problems is AkkenCloud solving and how is that benefiting you?** It is a standard part of our business, we need an ATS to track those applicants ### 32. Akken review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2021 **What do you like best about AkkenCloud?** So many reports that show us just about anything we need. **What do you dislike about AkkenCloud?** I can't totally do everything on my own. **Recommendations to others considering AkkenCloud:** It would be nice to be able to adjust more on our own rather than have Akken do this. **What problems is AkkenCloud solving and how is that benefiting you?** Total integrated for sales and recruiting. ### 33. Easy and intuiitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2021 **What do you like best about AkkenCloud?** Simple process and plain English, also good support system. **What do you dislike about AkkenCloud?** More of these are internal to us, but we need to spend more time on drop down box explanations and details **What problems is AkkenCloud solving and how is that benefiting you?** CApturing and easily processing customer information and integrating with resumes ### 34. Akken is an exceptionally quick and convenient way to submit hours worked and miles traveled. **Rating:** 5.0/5.0 stars **Reviewed by:** Emahnie G. | Licensed Vocational Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2021 **What do you like best about AkkenCloud?** The ability to fill out the time card in advance and save it until it's ready to submit is the best part about AkkenCloud. **What do you dislike about AkkenCloud?** I don't particularly appreciate how the website works via mobile phone. **What problems is AkkenCloud solving and how is that benefiting you?** Timecard discrepancies. ### 35. Akken is old school. Email capabilities are limited and you need to know actual coding for website **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** There is lots of data space to hold all contacts **What do you dislike about AkkenCloud?** Email capabilities are limited and you need to know actual coding for website changes **What problems is AkkenCloud solving and how is that benefiting you?** We have created work arounds to filter candidates better, to generate email lists ### 36. Learning to walk through Akken. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2021 **What do you like best about AkkenCloud?** The dashboard versatility is a great resource. **What do you dislike about AkkenCloud?** Some complexities in trying to add some specific columns to view in search results **What problems is AkkenCloud solving and how is that benefiting you?** Just a user managing a new crm tool for client and candidate management. ### 37. Love this CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about AkkenCloud?** Akken is great! Very well-built platform. I love how easy it is to use. **What do you dislike about AkkenCloud?** Sometimes it doesn't load your changes right away. **What problems is AkkenCloud solving and how is that benefiting you?** CRM data management for our recruiting firm. ### 38. Very user friendly! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about AkkenCloud?** How easy it is to use and get around it. **What do you dislike about AkkenCloud?** Would like to be able to mass text from it. **What problems is AkkenCloud solving and how is that benefiting you?** Helps keep me on track and organized. ### 39. Akken has been a useful tool for myself and organization. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2021 **What do you like best about AkkenCloud?** The ability to record all interaction with candidates. **What do you dislike about AkkenCloud?** How many pop up boxes come up at certain times, such as creating a job order or linking candidates. **What problems is AkkenCloud solving and how is that benefiting you?** N/A ### 40. Great for documentation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2020 **What do you like best about AkkenCloud?** All of our company's info is in one spot. **What do you dislike about AkkenCloud?** no iOS product, reporting is hard to navigate **What problems is AkkenCloud solving and how is that benefiting you?** VMS/CRM tool. Keeping all company info in one central location ### 41. Once you are trained and have experience, it's very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about AkkenCloud?** Searching of candidates, past comments from employees **What do you dislike about AkkenCloud?** the extra steps you have to take when entering the information (sometimes it gets information wrong) **What problems is AkkenCloud solving and how is that benefiting you?** N/A ### 42. AKKEN for recruiters **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** Tasks are shows on the homepage dashboard **What do you dislike about AkkenCloud?** Takes a long time to add candidate documents **Recommendations to others considering AkkenCloud:** More features and ability to drag/drop resumes **What problems is AkkenCloud solving and how is that benefiting you?** Recruitment management of candidates ### 43. Dashboard is the best feature **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2021 **What do you like best about AkkenCloud?** the dashboard feature is great for reminders **What do you dislike about AkkenCloud?** parsing resumes isn't always accurate, so you need to doublecheck and manually add the person's title **Recommendations to others considering AkkenCloud:** Make sure to double-check everything with parsing resumes because some information doesn't come through. Otherwise, it's a great tool! **What problems is AkkenCloud solving and how is that benefiting you?** Grouping candidates is easy with the tool to do so, but it is a newer feature. ### 44. My Akken Review **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2020 **What do you like best about AkkenCloud?** Very strong customer service. Constantly adding functionality. Fairly intuitive menus. **What do you dislike about AkkenCloud?** I hate a few things. 1. When you do a search in candidates it does not mark a candidate as viewed once you open it. So, if you do not go through every candidate and want to return the search it is a huge hassle to get back to your spot. 2. When you type in a name if you do not get the name right, it does not bring up several choices that may be correct it just brings up nothing. These 2 things have been available on recruiting databases for years. **Recommendations to others considering AkkenCloud:** Make sue that all the functionality works for you and that the initial loading of all your data is successful as many of our resumes have to be reloaded by clicking view and then reloading them to show up in the notes field. **What problems is AkkenCloud solving and how is that benefiting you?** I am using it for typical ATS functions. Storing and reviewing resumes and client information. Scheduling and tracking calls. Keeping track of job orders and submittals. Keeping track of stages of the interview process, etc. Benefits are simply that I would have not way to track these things efficiently without an ATS. ### 45. Simple to use, but with a few quirks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2021 **What do you like best about AkkenCloud?** Entering time, it's quick and easy to know you did it right **What do you dislike about AkkenCloud?** Changing the week while creating a timesheet **What problems is AkkenCloud solving and how is that benefiting you?** Entering time ### 46. AKKEN: A Phenomenal Program! **Rating:** 5.0/5.0 stars **Reviewed by:** Jamila H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2020 **What do you like best about AkkenCloud?** I like that the program is very user friendly and easy to navigate to search for clients and update client information. It is very easy to learn how to use the program especially for first timers. I like that we can use the program to set reminders which makes it easier to keep track of clients' files in case we need to meet a deadline. I like that we can document notes and that notes cannot be deleted. It is an easy way to communicate about a clients through the program. I like that you cannot delete notes from the candidate's account. Applicants can easily be tracked on the platform. We can run reports for expiring credentials, which helps us **What do you dislike about AkkenCloud?** It would be helpful to have a FAQ page or Help Tab within the program in case a user needs to figure out how to use the program for a specific purpose. Having tab to place a ticket if users are experiencing issues with the program. If the program is scheduled to undergo maintenance, an email should be sent to all users. I find it would be helpful if we could open two candidate accounts at the same time to document notes. Sometimes having multiple windows open causes the notes to post to the incorrect candidate. You cannot delete notes and in this case not being able to do that is not a helpful feature. When running the report for expiring credentials, you cannot export a report to excel sheet. instead you have to save as a pdf, which makes it difficult to read the information. **Recommendations to others considering AkkenCloud:** Great program for companies needing to provide credentialing services. **What problems is AkkenCloud solving and how is that benefiting you?** We are able to easily communicate with clients and send necessary documentation to be completed via docusign. The documents can be sent directly from AKKEN instead of having to send an email. An email can be sent to multiple clients if needed. Coworkers can document notes to keep track of progress on an account. The program can hold documents on file, allowing us to work purely digitally instead of having to waste paper. you can set reminders to follow up for a candidate or to schedule a meeting. You can also create invites for people to join a meeting. You can setup appointments for important events. ### 47. Great Stuff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about AkkenCloud?** Tutorials, onboarding, love tasks aned such **What do you dislike about AkkenCloud?** customer service ... not easy ... not friendly **What problems is AkkenCloud solving and how is that benefiting you?** resume organization ### 48. Really like it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2020 **What do you like best about AkkenCloud?** There is a ton of features that makes our business easier. **What do you dislike about AkkenCloud?** I dont think there is much I dislike about Akken. **Recommendations to others considering AkkenCloud:** It is the easiest interface i have used in a proffessional setting. I am in the process of training a new employee and he caught on because of the ease. **What problems is AkkenCloud solving and how is that benefiting you?** it brings us together! ### 49. Great Business CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Mercedes C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2020 **What do you like best about AkkenCloud?** How simple it is to navigate through this system! I am also able to complete all work tasks with this system, and update any information needed. This system is one of the easiest CRM I have ever used during my whole working career. I highly recommend all administrative professionals use this system when needing a CRM system. I am able to obtain all data needed for the various purposes and work task related projects I may be doing in a very simple and easy manner. This site has never crashed on me, or has never had any down maintenance during working hours. This system has made my job much easier. **What do you dislike about AkkenCloud?** Nothing! This system has given me no issues. Nor is is confusing or difficult at all to use. **Recommendations to others considering AkkenCloud:** I recommend that all Akken Cloud users learn the system's ins and outs and navigate through all tabs and portals in this system to know all of it. It is good to learn everything about this system in order to better utilize it, and to be able to teach others who may have questions while using this system. Also, one might consider becoming a system administrator so they will the able to help other employees with their accounts when needed. Some additional advise that I might have is when navigating through the system, please be sure that you are utilizing all tabs under eDesk. This makes your job a lot easier and makes all the information put in seem much more organized. Also, be sure to set up your profile and personalize it, as it will feel more individualized and much more pleasing to use. That is one benefit about this CRM that others may not have, and that is creating your very own profile and personalizing it. **What problems is AkkenCloud solving and how is that benefiting you?** Benefits that I gain from using this system is that I am able to answer ny questions I may get about certain employees regarding the assignments the were put on, their schedule, demographic data, or contact information, pay, hours they worked during an assignment, and I am able to see any new hires that have started with our company. I am able to export to my computer via PDF and Excel easily any information I need on new hires from certain areas of my company in order to complete any tasks at hand. I am also able to complete work tasks with this system, and update any information needed. ### 50. Lots of intuitive features but limited "out of the box" integration options **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel O. | Director of Marketing and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2020 **What do you like best about AkkenCloud?** AkkenCloud offers an intuitive, full-scale CRM solution for staffing agencies. My favorite features are: 1. The ability to create custom groups through tagging 2. The ease of conducting searches within applications and notes 3. The ability to upload and parse resumes simply and quickly 4. The ability to "tag" colleagues in records, so that they receive an alert directly in the CRM. **What do you dislike about AkkenCloud?** Here are the things I dislike about AkkenCloud: 1. There are very few built-in integrations 2. Custom work can be time-consuming and pricey 3. The reporting functionality could be more robust 4. Any type of "touch" to a record (including copying a record to a group, etc.) automatically updates the modification date and person. This makes it impossible to use this field to track actual record modifications, deeming it useless. **What problems is AkkenCloud solving and how is that benefiting you?** In my marketing role, AkkenCloud gives me the ability to easily track and manage leads and their sources. ## AkkenCloud Discussions - [Why is there no "Calendar" where I can set call backs and follow ups, that is MUST HAVE, now I have to use to systems when really i should only need one.](https://www.g2.com/discussions/51566-why-is-there-no-calendar-where-i-can-set-call-backs-and-follow-ups-that-is-must-have-now-i-have-to-use-to-systems-when-really-i-should-only-need-one) - 1 comment, 1 upvote - [What is the best way to ensure Akken is running properly?](https://www.g2.com/discussions/25547-what-is-the-best-way-to-ensure-akken-is-running-properly) - 1 comment, 1 upvote - [View AkkenCloud pricing details and edition comparison](https://www.g2.com/products/akkencloud/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+03%3A28%3A30+-0500&secure%5Bsession_id%5D=c4384ffe-8422-4423-bee9-7d3ae40a4bcf&secure%5Btoken%5D=7b8a29cc760eee92388a8f93934d0601f3f2f5d404aa7c6924162ddd3ce1a706&format=llm_user) ## AkkenCloud Features **Candidate Management** - Automation - Filtering - Automated Matching - Resume Management - Client Portal **Communication** - Candidate Portal - Job Posts - Email Integration **Onboarding** - Onboarding - Assessments **Analytics** - Pipeline Dashboards - Analytics Reports ## Top AkkenCloud Alternatives - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - 4.2/5.0 (1,176 reviews) - [Avionté](https://www.g2.com/products/avionte-avionte/reviews) - 4.3/5.0 (396 reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - 4.7/5.0 (1,738 reviews)