---
title: AkkenCloud Reviews
meta_title: 'AkkenCloud Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 250 reviews by the users' company size, role or industry
  to find out how AkkenCloud works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 250
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# AkkenCloud Reviews
**Vendor:** AkkenCloud  
**Category:** [Staffing Software](https://www.g2.com/categories/staffing)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 250
## About AkkenCloud
AkkenCloud is the most comprehensive, enterprise, cloud-based platform available for staffing and recruiting agencies, built to streamline front office, middle office, and back office workflow. With the use of the AkkenCloud platform, customers have seen an increase in efficiency, placements, and profitability.




## AkkenCloud Reviews
  ### 1. The best of the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about AkkenCloud?**

AkkenCloud offers many helpful tools for users to navigate throughout the day. I have honeslty had zero issues with AkkenCloud, and will continue to have our company use this system.

**What do you dislike about AkkenCloud?**

There is nothing that I dislike about Akken Cloud. I will note any issues if any are found, but I have been using it for 2 years now, and will continue to do so.

**What problems is AkkenCloud solving and how is that benefiting you?**

Akken allows us to track, get data, reach mutliple people at the same time, and note specifics about each candidate. It's very easy to navigate and has helped us keep track of our goals as a company.

  ### 2. Easy to use and very functional it's the go to accounting software for our team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica B. | Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about AkkenCloud?**

The layout is easy to follow and the pages are bright and clear.

**What do you dislike about AkkenCloud?**

Wish it could do everything that Sage does.

**What problems is AkkenCloud solving and how is that benefiting you?**

It makes it much easier to track the clients.

  ### 3. 80% great. easy to use. some days it goes very slow and has many issues though

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about AkkenCloud?**

It is very easy to use and navigate. and easy to learn

**What do you dislike about AkkenCloud?**

It runs very slow some days and it has issues more often than I'd like

**What problems is AkkenCloud solving and how is that benefiting you?**

Staffing and entering hours

  ### 4. Easy enough, user friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2024

**What do you like best about AkkenCloud?**

It's pretty easy to navigate, everything you need is find-able with the click of a button.

**What do you dislike about AkkenCloud?**

That the week doesn't automatically populate and that save/submit are not the same.  Also that after you hit the date you have to hit view in order to change the date on your timesheet.

**What problems is AkkenCloud solving and how is that benefiting you?**

It allows me to turn in my time every week.

  ### 5. Good product and cloud platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about AkkenCloud?**

Ability to manage candidates and job orders, integration with Indeed. Integration with email and texting

**What do you dislike about AkkenCloud?**

User experience could be little bit better.

**What problems is AkkenCloud solving and how is that benefiting you?**

Staffing candidates for job orders

  ### 6. Easily accessible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saba K. | Senior Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 01, 2024

**What do you like best about AkkenCloud?**

Akkencloud is user friendly. Easy to navigate

**What do you dislike about AkkenCloud?**

AkkenCloud is not SSO compatible. Logging in each time gets redundant

**What problems is AkkenCloud solving and how is that benefiting you?**

Time Reporting and pay roll

  ### 7. Nice people, but the customer service and support take forever.    We would not recommend it.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Bob H. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2020

**What do you like best about AkkenCloud?**

The people are nice,    You get to deal with US citizens.   The database is okay.  We are starting to have search feature problems and customer support seems to be a couple days every time we call.

**What do you dislike about AkkenCloud?**

It is cumbersome, everything takes a lot of steps,  the back-office part is a pain,   not very user friendly

**Recommendations to others considering AkkenCloud:**

find another package with better customer support.  It is so frustrating to have to wait two days to get something answered that takes 5 minutes or less

**What problems is AkkenCloud solving and how is that benefiting you?**

We use it as a CRM,  just as a candidate database.

  ### 8. Review Akken

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlton F. | Sr. IT Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about AkkenCloud?**

Good place to store candidate DB.
Easy accessable.

**What do you dislike about AkkenCloud?**

If its Automated and Linked to route candidates.

**What problems is AkkenCloud solving and how is that benefiting you?**

Haven't faced any problems yet.

  ### 9. Akken processing Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about AkkenCloud?**

I enjoy that it has access to many features in one convenient place.

**What do you dislike about AkkenCloud?**

I wish that it's processing speed for reports would not error out as much

**What problems is AkkenCloud solving and how is that benefiting you?**

It is solving the "all in one" model that was missing in previous applications. I find it very useful to navigate through the different options that were lacking in other applications.

  ### 10. I have trouble in certain areas connecting

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about AkkenCloud?**

I love all the data, that I have at my finger tips.

**What do you dislike about AkkenCloud?**

sometimes I will enter the name of the property and It will dissapear. Then I'll enter the property again and add city and it will show up.

**What problems is AkkenCloud solving and how is that benefiting you?**

searching for properties in different management companies.

  ### 11. Recruiting Made Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about AkkenCloud?**

AkkenCloud has made the recruitment process extremely fluid! The process is straight forward and comprehenisve! I enjoy the simple UI.

**What do you dislike about AkkenCloud?**

Loading times during peak hours have been the only thing I hope improves.

**What problems is AkkenCloud solving and how is that benefiting you?**

Handwritten paperwork for the recruitment process is chaotic, AkkenCloud solves this problem.

  ### 12. Difficult onboarding due to poor communication

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about AkkenCloud?**

It does not have a lot of down time. There have been a few cases where I submitted a ticket and the problem was resolved in a way that was helpful and did not leave me with more questions.

**What do you dislike about AkkenCloud?**

Its interface is not userfriendly. Too many steps to complete a simple task. Completing tasks alse requires multiple tabs to be open at once. There are lag times between functions.

**What problems is AkkenCloud solving and how is that benefiting you?**

There have been a shockingly large amount of problems. There have been multiple tickets entered. Scheduling was something that we needed solving and Akken has made the process more complicated.

  ### 13. Good System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2023

**What do you like best about AkkenCloud?**

I like the ability to easily manage clients and customers.  I appreciate that I can export custom reports a PDF, Excel or CSV and then massage it on my local machine.  Perhaps my favorite function is the ability to see all open job orders and requisitions on one screen.

**What do you dislike about AkkenCloud?**

Custom development is limited. I'd like the tech team to expand so I can receive custom reports.  However, I realize my wish is lofty since it is an off-the-shelf product.

**What problems is AkkenCloud solving and how is that benefiting you?**

Is a custom ATS system that all departments utilize - HR, Talent Aquisition, Finance and Operations.

  ### 14. Akken review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about AkkenCloud?**

I like that is' good for one stop shopping

**What do you dislike about AkkenCloud?**

Resume parsing takes multiple steps.  Would be nice if there were a simple option.

**What problems is AkkenCloud solving and how is that benefiting you?**

Recruiting and candidate access

  ### 15. Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about AkkenCloud?**

I like that everything is on one application instead of having multiple systems.

**What do you dislike about AkkenCloud?**

I do not like that there are so many field that I do not need.

**What problems is AkkenCloud solving and how is that benefiting you?**

Allows us to more efficent staff and recruit.

  ### 16. Akken Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Source R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about AkkenCloud?**

It is very organized and pretty easy to use

**What do you dislike about AkkenCloud?**

hmm I wish pulling reports were easier and more detailed

**What problems is AkkenCloud solving and how is that benefiting you?**

Keeping every candidate and client organized. As well as helping us stay on top of payroll and billing.

  ### 17. An Excellent System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about AkkenCloud?**

It is a great system that integrates all other platforms we've been using!

**What do you dislike about AkkenCloud?**

It can take some time to get used to but once you get the hang of it, it is fantastic.

**What problems is AkkenCloud solving and how is that benefiting you?**

Integrating all out staffing software into one system! Keeps everything organized with client communication. I am able to work much faster and more efficiently.

  ### 18. AkkenCloud is so much faster than Fieldglass

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sunil B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about AkkenCloud?**

The reloading speed is by far the best I have seen for a cloud based application.

**What do you dislike about AkkenCloud?**

When submitting timesheet the date range should automatically detect current work week and not have me filter manuallly.

**What problems is AkkenCloud solving and how is that benefiting you?**

Timesheet and Expense reporting

  ### 19. I have used countless ATS in my career, and Akken Cloud is middle of the road.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Mike S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2020

**What do you like best about AkkenCloud?**

Its a cost effective ATS that is relatively simple

**What do you dislike about AkkenCloud?**

The program lacks meaningful integrations and lags behind considerably with other competitors such as Tempworks and Avionte

**What problems is AkkenCloud solving and how is that benefiting you?**

With Akken we were able to go paperless with our application

  ### 20. Much faster and better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about AkkenCloud?**

everything in One system which that will be much easy to navigate and use

**What do you dislike about AkkenCloud?**

all they browers that open up when you double click

**What problems is AkkenCloud solving and how is that benefiting you?**

the slowness and everything one system

  ### 21. User friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about AkkenCloud?**

Parsing resumes and searching resume database

**What do you dislike about AkkenCloud?**

The calendar is difficult to use with the mobile app

**Recommendations to others considering AkkenCloud:**

I would pay for a subscription

**What problems is AkkenCloud solving and how is that benefiting you?**

Finding and tracking candidates. Making money.

  ### 22. its ok

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2023

**What do you like best about AkkenCloud?**

Easy to navigate for candidates & job orders.

**What do you dislike about AkkenCloud?**

Slow. Groups do not always work which is frustrating.

**What problems is AkkenCloud solving and how is that benefiting you?**

Sourcing.

  ### 23. Smart Investment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ayana S. | Sourcer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2022

**What do you like best about AkkenCloud?**

The thing I like best about Akken is its available parsing feature. I can select a candidate's resume I recently received and the parsing feature pulls out the pertinent information such as the individual's name, phone number, email, and job history and put the relevant info into the correct fields for me which saves me time in the overall process.

**What do you dislike about AkkenCloud?**

The thing I dislike about Akken is that sometimes when the information is parsed out of a resume such as a phone number is alternating which phone number field it goes to which makes it harder to look up in the future. Also sometimes the parsing feature switches an individual's first and last name when the names both sound like first names which can be frustrating looking up in the future if you didn't initially notice/ realize it.

**What problems is AkkenCloud solving and how is that benefiting you?**

AkkenCloud solves the problem of keeping resumes and job orders in order and updated. Akken allows for its users to not only save resume and job order information but also provides its users with the ability to associate certain people with certain job orders which makes it easier to reference back to at a later date.

  ### 24. AkkenCloud has allowed our business to grow with it's features and ease of use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim R. | Regional Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about AkkenCloud?**

User-friendly platform and paperless onboarding helps us reach more candidates than we were able to in the past. Multiple features that allow us to streamline a lot of our existing processes for our internal employees, such as espense reports, employee reviews, and payroll. AkkenCloud has shown outstanding customer service and alway been there to help with an issue in a short amount of time.

**What do you dislike about AkkenCloud?**

Multiple steps to hire an employee..... I'm sure for some business models, this is needed and is usefull. However, for our needs, it seems that there are too many steps to take an employee from applicant to employee.

**Recommendations to others considering AkkenCloud:**

If you want a dependable, professional hiring software, go with AkkenCloud

**What problems is AkkenCloud solving and how is that benefiting you?**

Before AkkenCloud, we were not able to send paperless documents to candidates. Being able to post job orders in AkkenCloud and have them automatically post to job board sites has been excellent and keeps us from having to post the same job on multiple websites

  ### 25. It can be very useful if used right. You can find all the information you need on a candidate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blanca B. | Office Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about AkkenCloud?**

It is super easy to find what you are looking for regarding a candidate

**What do you dislike about AkkenCloud?**

You can get lost in the system, and there is a lot of steps just to do one process and if you miss one, it can be difficult correcting

**Recommendations to others considering AkkenCloud:**

Take notes if you are just starting and know that if you follow along, it will be the most straightforward system to navigate through. It is always helpful to leave notes and post to job orders, so we know where a potential candidate is/has been. Start and End dates are very important as well regarding employment verifications we get asked.

**What problems is AkkenCloud solving and how is that benefiting you?**

I can keep up with my employees and reflect what they are saying with the notes we enter from the company

  ### 26. Plumbline Staffing Solutions, Inc.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris D. | Managing Directer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2020

**What do you like best about AkkenCloud?**

Akken is intuitive and easy to use.  SO many options for search and retrieval.

**What do you dislike about AkkenCloud?**

I wish the Customer Success was a more consistent experience.  Some people are good, some not so good.

**Recommendations to others considering AkkenCloud:**

It's a great system.

**What problems is AkkenCloud solving and how is that benefiting you?**

Fast searches.  Key words and boolean abilities.  Multiple options for searches and love that everything is date modified.

  ### 27. Akken is a great staffing ATS/CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wendy B. | President/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about AkkenCloud?**

It allows us to connect the candidates through the job order process all the way to paperwork and start.  It has an analytics feature, digital timesheets, and digital paperwork that make it an all in one solution for us.  I hear other companies complain about their ATS but I've never had problems with Akken and I've used them for 9 years.

**What do you dislike about AkkenCloud?**

The search function in the candidate's section is OK, but my recruiters complain about that a lot, it doesn't always bring up the same resumes and the same search often brings up different resumes.  The only complaint I have.

**Recommendations to others considering AkkenCloud:**

If you need a software to be full cycle with your internal team, clients, and candidates, this is a great product that is constantly improving.

**What problems is AkkenCloud solving and how is that benefiting you?**

We solved the problem of paper timesheets and paperwork.  Timesheets are seamless with our clients, and our contractors can easily do paperwork at their homes.  It tracks metrics for my recruiters and all emails sent to clients are tracked as well.

  ### 28. It's a basic platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shauna J. | Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about AkkenCloud?**

The platform is very User Friendly and easy to navigate.

**What do you dislike about AkkenCloud?**

Nothing in particular. It's pretty general and gets the job done.

**Recommendations to others considering AkkenCloud:**

It's an excellent platform to use and have more than enough feature to navigate through.

**What problems is AkkenCloud solving and how is that benefiting you?**

Akken has a lot of different levels and features that are neat when it comes to internal staff and even recruiting.

  ### 29. AkkenCloud has made my work day so easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mercedes C. | Administrative and Human Resources , Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about AkkenCloud?**

AkkenCloud has allowed me to gather the information I need on my employees and candidates so easy and accesible with its easy-to-use layout. I am able to quickly and efficiently look up all the information I need, pull reports, and enter data.

**What do you dislike about AkkenCloud?**

I cannot think of any downsides of using AkkenCloud. It is easy to use and has never given me or my co-workers any problems thus far.

**Recommendations to others considering AkkenCloud:**

I recommened that if you are an administrator or an employer, or really any company who needs a good CRM to work off of and to keep data for your previous and future employees, please consider using AkkenCloud. It is easy to use, quick, clear, and it will make your work day go so much smoother. I have never had any issues with this CRM and I have fount it to be quite helpful.

**What problems is AkkenCloud solving and how is that benefiting you?**

I have found it easy to look up emplyee information when doing employment verifications, pull new hire employee reports, and input demographic data entry. I can easily convert these reports to PDF or Excel format with no problem.

  ### 30. Excellent product if you want all of your data in one place

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chuck V. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about AkkenCloud?**

Akken provides the best solution from beginning to end that I have experienced or researched. Having all of your data from the front office, middle office, and back office all in one system is refreshing, knowing that all pieces communicate with each other seamlessly. It is fairly customizable to meet your needs; if you are a small office, it will be more than sufficient to meet the demands of almost any scenario. The integration with payroll was the last piece that made it perfect for our office. I like that they are constantly developing and working to streamline the process. I also like that they are expanding their offering organically rather than through acquisitions and "bolt-ons".

**What do you dislike about AkkenCloud?**

The payroll process still has some work to be done. They had indicated that payroll data will be flowing back into their system by the end of Q1 21, but still not done. Their mobile app could use some improvements. We spend a lot of time working with our field employees getting them logged in and navigating the system. The app seems relatively new, even to their engineering team. Also aren't great about updating their training materials to coincide with the system updates, but understandably so when you are a rapidly growing and developing system.

**Recommendations to others considering AkkenCloud:**

It doesn't have the greatest UI, but the functionality and ease of use far supersede that. Ask a lot of questions to make sure that you understand how your data will be imported into Akken. If you are particular about how your data is presented or are savvy when it comes to databases, make sure that you get a solid understanding of where fields are being mapped, what fields are being used for what purposes. It will be very helpful when you go live, and adoption by your employees will be much quicker.

**What problems is AkkenCloud solving and how is that benefiting you?**

Our greatest takeaway from having all of our data in one place is that we don't have to be transferred to different people to handle different troubleshooting issues. All of our data is housed in one place and that has made it simple and easy to navigate, and know that our data can be found easily. We've eliminated having multiple systems to navigate on a daily basis.

  ### 31. Great platform increasing the efficiencies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about AkkenCloud?**

What I really like about this product is its capability of keeping notes about all candidates that come in our organization because as a recruiter we tend to forget many details about several candidates so that is great. we have been using it in our organization for a long time now. This product is great for so many things, even recruiting other companies. It is used for various functions in our company like staffing and sometimes even configuring payroll aspects. All in all, this software has not just proven to be a tracking system but it has resolved many other problems that exist in a business. It has made my team members so efficient and smart that in spite of working in different off-site locations there is no impact made on workflow.

**What do you dislike about AkkenCloud?**

Sometimes it becomes really annoying when I just cannot copy and paste an email to a new email for composing another email. Also, the parse function within the platform just properly functions on the Internet Explorer which works poorly.

**Recommendations to others considering AkkenCloud:**

I have used different alternatives before moving to AkkenCloud. I believe that research is extremely important for a business to conduct before switching to any product. Hence, I would recommend businesses to definitely do their own homework and research properly if AkkenCloud looks promising only then invest in the product. For my company, it has proven to be a good fit. There are slight glitches in the platform but still, it works fine I would say.

**What problems is AkkenCloud solving and how is that benefiting you?**

The product has definitely served as being the source of more efficiency and effectiveness within all my employees and team members. Moreover, AkkenCloud is a good product that has normal customer support I would say. There are many aspects that the customer support is currently lacking which makes it quite incredibly unsatisfactory to use. I would recommend the team to improve their customer representatives' style to improve the user experience as there are glitches that require attention so sometimes the customer support is not up to the mark.

  ### 32. Comprehensive User Functionality

**Rating:** 4.5/5.0 stars

**Reviewed by:** scott w. | HRIS Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2019

**What do you like best about AkkenCloud?**

Akken has been a critical asset helping our organization redefine recruiter workflows as well as providing valuable control on different types of data. The design of Akken is very well mapped with the candidate/recruiter process and therefore provided better ways for us to redefine how our recruiters work with our candidates from sourcing to assignment. Most importantly this has brought about much needed efficiencies as our company continues to increase its volume load.

**What do you dislike about AkkenCloud?**

Akken with all of its different data types and field entries is literally a gold mine of data for analytics and reporting. Being able to tap into this existing source of data and mine out all the work we are putting in to the system for record keeping is a tremendous need.

**What problems is AkkenCloud solving and how is that benefiting you?**

We have solved some critical HR compliance matters in how we record candidate information within Akken that now keeps our organization much less exposed to liabilities around employee confidentiality. This also as a result developed into improved recruiter workflows and process efficiencies.

  ### 33. Next Level Staffing CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert B. | Regional Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2021

**What do you like best about AkkenCloud?**

AkkenCloud has allowed us to collaborate and interact with all departments seamlessly. I have used several platforms in my career, but AKKENCloud has surpassed the competition by far. Customer service is prompt, the layout is customizable, and switching to another system for staffing is out of the question! In the past three years, I have been a part of the continuing growth and look forward to utilizing AkkenCloud for years to come.

**What do you dislike about AkkenCloud?**

I would like to see a more extended timeout period before having to log back in. If end users could delete notes made in error within a specific time frame without getting an admin involded, we could record accurate information in the most effective manner possible. Also a feature to drag and drop documents to save in the cloud would be nice.

**Recommendations to others considering AkkenCloud:**

I Highley recommend it! For the price, quality, and features provided, it is hard to beat!

**What problems is AkkenCloud solving and how is that benefiting you?**

We are staying in front of potential clients by utilizing the tasks section daily. Doing this is important so I can follow up exactly when i promised to maintain credibilty.

  ### 34. Helpful for Recruiters

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lindsey B. | Sourcer and Recruiting Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2021

**What do you like best about AkkenCloud?**

I like that Akken doesn't take too much time to learn how to use, and that customer support is available when needed. We have done a couple of live trainings as new things came up. We recently integrated Outlook with Akken and it has been a great feature! Now emails automatically show up without having to copy them into the notes like we used to do. I also like that it helps us keep track of who has done what with a candidate.

**What do you dislike about AkkenCloud?**

Sometimes "matching candidates" are from the wrong location.

**What problems is AkkenCloud solving and how is that benefiting you?**

It helps to keep us organized and allows me to view all the interactions we've had with a candidate before reaching out to them. I may not have talked to someone before, but perhaps a coworker has, and I can easily see this in Akken. The Outlook integration we did recently has been very helpful in saving correspondence with candidates. I also like how features like candidate status, groups, etc. and customizable.

  ### 35. New User, Slow and Repetitive system

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jenay M. | Human Resources Business Partner - Ghost of HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2021

**What do you like best about AkkenCloud?**

I like that I can filter and use the boolean feature easily. I like htat I can add my new hires in a group, see when the last time the file was modified and their most recent job title on their resume. I also like the dashboard reminders and the calendar feature. It's interesteing how it shows my invitations on the home screen. Sometimes, it is help to have a candidates profile as a separate pop out window in case I get a call from someone and need to switch gears quickly. I won't loose my place or my work. I like it. I do like that I can filter additional candidates by owner and send blast emails to my candidates to market new job openings. It seems pretty user friendly when it comes down to that.

**What do you dislike about AkkenCloud?**

It's slow, adds additional pop up windows and repetitive with entering the same info over and over. I don'ot like that it doesn't integrate well with Ring Central. I wish the client and candidate features would have some sort of integration and flagg a client or candidate that might be both in our system. I also don't like how the phone number won't populate in the mobile and primary number phone fields. I wish I cold filter my submission by my name so that I could have a quick snapshot of my activity. The system is slow when it comes to uploading a resume. I've noticed that it easily makes duplicate records with the same resume.

**Recommendations to others considering AkkenCloud:**

Always search and verify their isn't a duplicate profile, remember that the system creates additional pop up windows.

**What problems is AkkenCloud solving and how is that benefiting you?**

None for either. I don't have a problem with Akken. However, I realized a feature that I do like and thats adding to groups in the system but that's pretty standard. he system is slow when it comes to uploading a resume. I've noticed that it easily makes duplicate records with the same resume.

  ### 36. Good but as with most things can improve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Genevieve C. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2021

**What do you like best about AkkenCloud?**

I like how Akken is almost an all-in-one service. It allows multiple necessary functions.

**What do you dislike about AkkenCloud?**

The reporting/analytic functions have too many limitations for filters and pulling the information wanted. Akken also removed functions that are very helpful such as when creating an invoice; I used to be able to choose to credit or charge the customer and now it will only allow me to charge the customer with the credit function not working.  For five years I also used to be able to update an assignment and in timesheets it would move the assignment to the top of the list but now for some reason it will keep the assignment as far down on the list as when it was initially placed.

**Recommendations to others considering AkkenCloud:**

For the price, it's an excellent service.

**What problems is AkkenCloud solving and how is that benefiting you?**

I have solved how to add jobs to our website with AkkenCloud. The benefits are the all-in-one services.

  ### 37. Akkencloud 10/10

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan B. | Staffing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2021

**What do you like best about AkkenCloud?**

Akken offers a concise and easy-to-use interface that allows us to update our database immediately. Internal notes and statuses make it easier for managers to review information in real-time and check metrics for reports without impeding processes.

**What do you dislike about AkkenCloud?**

I think there would be less clutter if we could open multiple tabs in Akken as opposed to entirely new windows. It is a common request/complaint within my company that it would be a bit better without all of the tabs that can fill up the desktop while working.

**What problems is AkkenCloud solving and how is that benefiting you?**

Akken helps us keep track of our data and provide information across our many divisions seamlessly. We have fewer pointless emails and more productivity since we don't have to wait for email updates on statuses. Akken's tracking and reports have made it easier to cut out busywork that would typically be devoted to making formulas and spreadsheets in excel.

  ### 38. AkkenCloud helps me on board our employees. Making a job order is easy. This program is very helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabrielle M. | Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2021

**What do you like best about AkkenCloud?**

I like the note section and categories. I also like how I can set a reminder for myself or the team.

**What do you dislike about AkkenCloud?**

I was unable to assign a shift easly. Found it kind of hard. I am not a fan of how when i send an email I have to type out my name and where I work, all my email info. I would like it to be presetted. Maybe there is a way but I just have not found it.

**Recommendations to others considering AkkenCloud:**

I would recommend AkkenCloud to anyone needing to make job orders and keep track of your employees and candidates.

**What problems is AkkenCloud solving and how is that benefiting you?**

We are able to easly send paperwork. And void it if we need. Also helpful to edit their information if they messed it up.

  ### 39. Great tool for the workplace

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tyrell J. | Recruiter & Designated Employee Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about AkkenCloud?**

How easy it is to access your employees, and assignments, and timesheets.

**What do you dislike about AkkenCloud?**

When trying to combine it with another company's server or service, it does have some glitches. However, we have found that to be the fault of the other company's systems, which makes Akken great.

**Recommendations to others considering AkkenCloud:**

It's a great tool. Just take some ample time to get familiarized with the product and the services it can provide.

**What problems is AkkenCloud solving and how is that benefiting you?**

We use a company called Xor to schedule interviews through our database. Sometimes resumes aren't uploaded and we can't sync their resumes to existing profiles.

However, AkkenCloud does provide great information regarding past employees and their assignments and any previous notes/reports that are beneficial to the company and running the business.

  ### 40. It's very easy to navigate and understand.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2021

**What do you like best about AkkenCloud?**

I like that I can access a lot of what I need on Akken and that we can so many things integrated into it. One of my favorite things has to be that every different task or candidate I click on opens a new window so I don't have to hit back a thousand times or think about where I left off. I also like that I can easily create a candidate's profile simply by uploading their resume. It saves me a lot of time, however I'd prefer a quicker process which I explain below.

**What do you dislike about AkkenCloud?**

I'd prefer if applications we received through ZipRecruiter and Indeed we're automatically transferred to our Akken piepline. I've worked with Greenhouse ATS in the past and they had that integrated. For example, someone would apply via Indeed or ZipRecruiter and their application/application questions would automatically transfer into our Greenhouse Pipeline. Once in our pipeline, we could filter through what resumes we wanted to keep active for that job and the ones we'd reject would simply go into a rejected folder. It finetuned the process a lot and saved us a lot of time.

**Recommendations to others considering AkkenCloud:**

Look into having apps and resumes automatically uploaded to Akken from Job Posting sites.

**What problems is AkkenCloud solving and how is that benefiting you?**

My favorite benefit is that a lot of what I use on a daily basis is accessible through Akken, however I feel we could take advantage of it more and finetune our process if we implemented other things into Akken.

  ### 41. AkkenCloud

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about AkkenCloud?**

My team uses AkkenCloud predominantly for time management and timesheets. With this in mind, Akken is easy to use for time entry and allows you to keeps track of various expenses, standard timesheets, and overtime, and also allows you to enter effort against different roles or positions. It is simple and easy to navigate.

**What do you dislike about AkkenCloud?**

There are a few quirks that can be frustrating. If you click on the time menu, the navigation automatically takes you to "expenses" compared to the "timesheet" page. Both are time menu items; however, if you happen to click on the upper link, the navigation takes you to the first page - expenses - usually not where you intend to go. This issue is a minor navigation quirk, yet one that can be quite frustrating. Second, when editing a timesheet, Akken always launches a second window or pop-up. A better approach would be simply allowing a user to access the timesheet in the same window.

**What problems is AkkenCloud solving and how is that benefiting you?**

AkkenCloud helps solve effective timesheet and payroll management. 
It allows users to enter time and effort against a variety of scenarios and circumstances.

  ### 42. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley W. | Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2021

**What do you like best about AkkenCloud?**

It is effortless to navigate and enter information into the system.  Ease of use allows new clients and employees to acclimate to the system with ease as well.

**What do you dislike about AkkenCloud?**

You are not able to delete entries that may have been a mistake.

**Recommendations to others considering AkkenCloud:**

I would recommend this product. It is simple and straightforward. It is easy to use and navigate for any user. It has been great having it as a tool when recruiting and having a place to manage applicants and move them through the hiring process.

**What problems is AkkenCloud solving and how is that benefiting you?**

Having a place to do all of the onboarding has been a great help. It is a benefit to conducting the entire process from start to finish in one system.

  ### 43. Akken Cloud has set me free!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carrie Haehnel M. | Office Manager/Marketing Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2021

**What do you like best about AkkenCloud?**

I love that using a cloud-based program has given me the freedom to work from wherever.  This past year has presented everyone with trying to figure out what to do next.  When having to work from home, it was a seamless transition.

**What do you dislike about AkkenCloud?**

There are some quirks that I have run across in Akken.  For example, I feel like I have to update notes in many places.  It would be helpful if notes would be on the candidate and the job order simultaneously without doing it in both areas.

**What problems is AkkenCloud solving and how is that benefiting you?**

We have been able to keep everyone updated on candidates, open job orders, and clients in Akken.  It is a fantastic collaboration in a team.

  ### 44. GREAT RESOURCE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2021

**What do you like best about AkkenCloud?**

AKKEN IS A GREAT SYSTEM FOR SIMPLIFYING THE PROCESSING OF APPLICANTS. IT HAS BEEN A LIFESAVER THIS PAST YEAR. THE EASE OF USE HELPS BOTH OUR COMPANY AND THE APPLICANT. I LOVE THAT IT IS CLOUD BASED AND CAN BE USED ON THE GO. THE INFORMATION YOU NEED IS ACCESSIBLE WHENEVER YOU NEED IT. 
THE FILING SYSTEM IS VERY HELPFUL AND ALSO IS GOOD FOR THE ENVIROMENT! I LIKE THAT YOU CAN HAVE ALL YOUR INFORMATION STORED AND READILY AVAILABLE.

**What do you dislike about AkkenCloud?**

I WOULD SAY I DO NOT "DISLIKE" ANYTHING...BUT AS A USER I DO SEE AREAS OF OPPORTUNITY FOR IMPROVEMENT. 
I WOULD LIKE TO SHE THE PHONE/CONTACT FIELDS FORMATTED WHERE THEY WERE NOT A JUMBLE OF NUMBERS AND WHERE THE NUMBERS INFORMATION WOULD REQUIRE THE NUMBER OF DIGITS NEEDED TO COMPLETE A VALID NUMBER.
I WOULD ALSO LIKE TO SEE A PLACE WHERE THEIR PERSONAL INFORMATION COULD BE CENTRALIZED. 
IN THE NOTES AREA, I WOULD LIKE TO BE ABLE TO EDIT IN THE ORDER OF THE TIME.

**What problems is AkkenCloud solving and how is that benefiting you?**

THE BENEFITS ARE OVERBOUNDING. THE AKKEN SYSTEM KEEPS THE UNORGANIZED-ORGANIZED AND THEY TYPE A LIKE I AM IN A HAPPY PLACE. YOU HAVE EVERYTHING YOU  NEED AT YOUR FINGERTIPS.

  ### 45. World Class Service with a penchant for Excellence!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rodney Dwayne B. | President/Co-owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 03, 2019

**What do you like best about AkkenCloud?**

The AKKEN platform provides efficiency & ease of Candidate portfolio submissions for Client job requisitions.

**What do you dislike about AkkenCloud?**

they refuse to pay us to use their platform.  *laughter*

**What problems is AkkenCloud solving and how is that benefiting you?**

Dramatically improved placement statistics.  We have been with AKKEN for a long long time.  Then, for a short while we were seduced away by a competitor.  What a nightmare!  We've returned to AKKEN & they welcomed us back with a warmth that we truly appreciated.  The AKKEN support team, combined with the tools inherent in their platform, make for a pleasant, User-Friendly environment.  Together we're planning to break our all-time sales record in 2021.

  ### 46. Keeps Me Organized

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2021

**What do you like best about AkkenCloud?**

Akken keeps all the critical information I need to do my job in one centralized location, helps me collaborate with colleagues, and provides the ability to search quickly for info that I need at a moment's notice in client meetings.

**What do you dislike about AkkenCloud?**

It would be more efficient if I didn't have to go into different categories to search for people  ("Client," "Candidate," etc.) and could instead search for a person in only one place and see in that one place all the ways they interact with my organization, since people often fit into multiple categories and interact with us as both candidates and clients at various points in their career. Would be more helpful if better integrated.

**What problems is AkkenCloud solving and how is that benefiting you?**

Seamless candidate/client communication; being able to quickly see whether/what others in my firm have recently communicated to potential candidates/clients

  ### 47. I highly recommend Akken!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer B. | Talent Acquisition Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2021

**What do you like best about AkkenCloud?**

It's convenient to send messages, uploading a resume is so much quicker and easier to do then entering everythig manually. I love being able to send an applicagtion via Akken that can be filled out online.

**What do you dislike about AkkenCloud?**

Some things could be a bit easier, such as adding a company or contact. Some jobs have various shifts. Instead of having to click on each day, adding Monday through Friday and start time and end time, would be much easier!

**What problems is AkkenCloud solving and how is that benefiting you?**

We save a lot of paper printing out resume's that we can just upload.

  ### 48. Akken allows me to stay organized by planning out my day

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about AkkenCloud?**

I like being able to schedule my day by setting up calls, emails, appointments. My activities show up on my calendar. It is a great reminder to prevent tasks from following between the cracks.

**What do you dislike about AkkenCloud?**

It would be nice to be able to set a time frame from your calendar. For instance, the holidays are coming up, and I want to complete all tasks within that week. Currently, I can click on the calendar for a date in the future, but it does not save the time frame and one would have to do that every time.

**What problems is AkkenCloud solving and how is that benefiting you?**

Akken is very helpful with organizing your day and scheduling appointments and calls. I like the note section which allows you to record all essential details.

  ### 49. Excellent CRM Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todd M. | Recruiter, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about AkkenCloud?**

It has a lot of features with a lot of tricks that you can customize to make your searches easier. It's great for managing appoinments, prospects, and typing notes into candidate profiles.

**What do you dislike about AkkenCloud?**

I wish the CRM search pages were a little more organized and streamlined, I also wish you could customize distance from location and city a bit better.

**What problems is AkkenCloud solving and how is that benefiting you?**

I use this software for recruiting and parsing purposes and have found it useful, it's also great for managing prospects that might be interested in available positions.

  ### 50. 3 years with Akken

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2021

**What do you like best about AkkenCloud?**

The task manager functions and setting reminders to follow up with candidates.

**What do you dislike about AkkenCloud?**

The clunky email and no mobile email options from my phone, unable to mass merge duplicate candidate profiles (more than 1 person at a time), Calendar should be the Outlook, not an entirely separate calendar. Why doesn't it pull an IP address location for candidates applying to filter out if they're close to the job location or not? Overall feels archaic and poorly configured for our usage.

**Recommendations to others considering AkkenCloud:**

I would look at other Applicant Tracking Systems and compare what organizes and works best for your team.

**What problems is AkkenCloud solving and how is that benefiting you?**

It more easily shares my candidates and job orders with my coworkers.


## AkkenCloud Discussions
  - [Why is there no &quot;Calendar&quot; where I can set call backs and follow ups, that is  MUST HAVE, now I have to use to systems when really i should only need one.](https://www.g2.com/discussions/51566-why-is-there-no-calendar-where-i-can-set-call-backs-and-follow-ups-that-is-must-have-now-i-have-to-use-to-systems-when-really-i-should-only-need-one) - 1 comment, 1 upvote
  - [What is the best way to ensure Akken is running properly?](https://www.g2.com/discussions/25547-what-is-the-best-way-to-ensure-akken-is-running-properly) - 1 comment, 1 upvote

- [View AkkenCloud pricing details and edition comparison](https://www.g2.com/products/akkencloud/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-17+10%3A57%3A22+-0500&secure%5Bsession_id%5D=5f362c78-d735-468c-9b9c-8d88f35b3b0d&secure%5Btoken%5D=22cc0f93b6bb62f23f261f3b5fac3d41acc8de8dce9757f509bb5a4942ddd40b&format=llm_user)

## AkkenCloud Features
**Candidate Management**
- Automation
- Filtering
- Automated Matching
- Resume Management
- Client Portal

**Communication**
- Candidate Portal
- Job Posts
- Email Integration

**Onboarding**
- Onboarding
- Assessments

**Analytics**
- Pipeline Dashboards
- Analytics Reports

## Top AkkenCloud Alternatives
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