---
title: AkkenCloud Reviews
meta_title: 'AkkenCloud Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 250 reviews by the users' company size, role or industry
  to find out how AkkenCloud works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 250
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# AkkenCloud Reviews
**Vendor:** AkkenCloud  
**Category:** [Staffing Software](https://www.g2.com/categories/staffing)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 250
## About AkkenCloud
AkkenCloud is the most comprehensive, enterprise, cloud-based platform available for staffing and recruiting agencies, built to streamline front office, middle office, and back office workflow. With the use of the AkkenCloud platform, customers have seen an increase in efficiency, placements, and profitability.




## AkkenCloud Reviews
  ### 1. Nice people, but the customer service and support take forever.    We would not recommend it.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Bob H. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2020

**What do you like best about AkkenCloud?**

The people are nice,    You get to deal with US citizens.   The database is okay.  We are starting to have search feature problems and customer support seems to be a couple days every time we call.

**What do you dislike about AkkenCloud?**

It is cumbersome, everything takes a lot of steps,  the back-office part is a pain,   not very user friendly

**Recommendations to others considering AkkenCloud:**

find another package with better customer support.  It is so frustrating to have to wait two days to get something answered that takes 5 minutes or less

**What problems is AkkenCloud solving and how is that benefiting you?**

We use it as a CRM,  just as a candidate database.

  ### 2. Difficult onboarding due to poor communication

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2023

**What do you like best about AkkenCloud?**

It does not have a lot of down time. There have been a few cases where I submitted a ticket and the problem was resolved in a way that was helpful and did not leave me with more questions.

**What do you dislike about AkkenCloud?**

Its interface is not userfriendly. Too many steps to complete a simple task. Completing tasks alse requires multiple tabs to be open at once. There are lag times between functions.

**What problems is AkkenCloud solving and how is that benefiting you?**

There have been a shockingly large amount of problems. There have been multiple tickets entered. Scheduling was something that we needed solving and Akken has made the process more complicated.

  ### 3. its ok

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2023

**What do you like best about AkkenCloud?**

Easy to navigate for candidates & job orders.

**What do you dislike about AkkenCloud?**

Slow. Groups do not always work which is frustrating.

**What problems is AkkenCloud solving and how is that benefiting you?**

Sourcing.

  ### 4. It's like being in staffing and recruiting in the early 2000's.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2019

**What do you like best about AkkenCloud?**

It is an ATS and a step above a spreadsheet.

**What do you dislike about AkkenCloud?**

It is very dated, very clunky so many steps just to complete simple tasks. Lack of customization for workflows and how our company hires. It does not offer any type of candidate nurturing and easy bulk/mass emailing. They do not offer a feed for Google for Jobs and every time you find a flaw they want to charge you to fix it.

**What problems is AkkenCloud solving and how is that benefiting you?**

None, we are currently testing replacements after two attempts to reach sales to see if they were updating any of our "dislike concerns and not hearing back.


## AkkenCloud Discussions
  - [Why is there no &quot;Calendar&quot; where I can set call backs and follow ups, that is  MUST HAVE, now I have to use to systems when really i should only need one.](https://www.g2.com/discussions/51566-why-is-there-no-calendar-where-i-can-set-call-backs-and-follow-ups-that-is-must-have-now-i-have-to-use-to-systems-when-really-i-should-only-need-one) - 1 comment, 1 upvote
  - [What is the best way to ensure Akken is running properly?](https://www.g2.com/discussions/25547-what-is-the-best-way-to-ensure-akken-is-running-properly) - 1 comment, 1 upvote

- [View AkkenCloud pricing details and edition comparison](https://www.g2.com/products/akkencloud/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A18%3A36+-0500&secure%5Bsession_id%5D=97e6d49c-e326-488c-a7ed-96f7063c0b9e&secure%5Btoken%5D=b0cebdbd75e2ce294780b7cb7cc2320a0440de27f224d888528601436e398442&format=llm_user)

## AkkenCloud Features
**Candidate Management**
- Task Management
- Automation
- Filtering
- Automated Matching
- Resume Parsing
- Client Portal
- Self Service Portal
- Compliance Management
- Assessment Management
- Interview Management
- Calendar Management
- Communication Management
- Email Management
- Referral Management
- Workflow Management
- Recruitment Management
- Job Management
- Lead Management
- Candidate Management
- Job Application Management
- HR Management
- Pipeline Management
- Payroll Management

**Communication**
- Candidate Portal
- Job Posts
- Email Integration
- Third-Party Integrations
- Social Media Integration

**Onboarding**
- Onboarding
- Assessments

**Analytics**
- Pipeline Dashboards
- Analytics Reports
- Reporting/Analytics
- Activity Dashboard
- Customizable Reports
- Real-Time Analytics
- Pipeline Reports

**Additional Functionality**
- CRM
- Billing & Invoicing
- Resume Database
- Talent Pool
- Alerts/Notifications
- AI Copilot
- Email Marketing
- Searchable Database
- Reminders
- GDPR Compliance
- Customizable Branding
- Customizable Templates
- Job Board
- Data Import/Export
- Recruiting Firms
- Reference Checking
- Social Recruiting
- Internal HR
- Job Requisition
- Collaboration Tools
- Background Screening
- Status Tracking
- Activity Tracking
- Customizable Forms
- Contact Database
- Email Templates
- Interview Scheduling
- Full Text Search
- Resume Search
- Talent Acquisition
- For Recruiting Agencies
- Generative AI
- Applicant Tracking
- Job Tracking
- Reporting & Statistics
- Job Posting
- API
- Electronic Signature
- Temporary Staffing
- Configurable Workflow
- Real-Time Reporting
- SMS Messaging
- For Staffing Agencies
- Workflow Automation

## Top AkkenCloud Alternatives
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - 4.2/5.0 (1,176 reviews)
  - [Avionté](https://www.g2.com/products/avionte-avionte/reviews) - 4.3/5.0 (447 reviews)
  - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - 4.7/5.0 (1,737 reviews)

