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AestheticsPro Reviews & Product Details

AestheticsPro is here to fundamentally improve medical spa business performance for practitioners and owners, and the customer experience! As the complete HIPAA Cloud Compliant solution for modern medical spa management and growth, our software addresses all facets of your business. From online booking and scheduling and a secure EMR, to merchant services along with marketing management, this all-in-one medical spa software offer what you need to efficiently operate your medspa. Create a competitive edge today by optimizing your operations and growing your practice with AestheticsPro.

Seller

AestheticsPro

Languages Supported

English

Product Description

AestheticsPro delivers medical spa software cloud solutions.

Overview by

Roxanne Brown

Discussions

AestheticsPro Community

Pricing

Pricing provided by AestheticsPro.

Professional

$70.00

1 User Per Month

Executive

$275.00

Per Month

View More Pricing Information

Top-Rated Alternatives

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AestheticsPro Media

AestheticsPro Demo - Manage Your Client's Details

Our intuitive software allows you to quickly create and update client information from any device.

Create, edit, and store your aesthetic photos, before and after shots, and SOAP notes to document change from any device.

AestheticsPro Demo - Telemedicine Appointments

Connect with clients anywhere, with our telemedicine integration, powered by Zoom.

AestheticsPro Demo - Integrated Calendar System

Manage staff, room, and equipment calendars in one place to maximize your time with clients.

AestheticsPro Reviews (39)

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Ira H.

Director

Small-Business (50 or fewer emp.)

10/10/2025

"Does everything that we need"

4.5/5

What do you like best about AestheticsPro?

The platform is extremely easy to use and practical. The support staff for AP is top notch, helpful, easy to work with, and really invested in solving the problem. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

Sometimes -communicating with the upper level support team can be tedious because they always want a specific name to solve a problem, even if the problem is a general one. Review collected by and hosted on G2.com.

Eve S.

Small-Business (50 or fewer emp.)

3/11/2023

"Best Most Comprehensive Aesthetic EMR"

5/5

What do you like best about AestheticsPro?

I have used two other aesthetic medspa EMR's in the past. AestheticPro is by far the most comprehensive, well thought-out application to manage my patient documents, clinical tracking, inventory and patient communication. Aesthetic Pro has excellent customer service and support videos to address any of the challenges I have had when I initially onboarded or after using the system for several months. The team is professional, responsive and always helpful. The price for the application is well worth my monthly subscription cost. I give AP a major thumbs-up compared to their competition. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

Pretty sophisticated so I have needed more help than the videos for email campaigns and certain initial set up for reminders. Review collected by and hosted on G2.com.

Response from Janell Kallander of AestheticsPro

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Hi Eve! Thank you so much for your fantastic review of AestheticsPro software! We are so happy to hear that it is solving so many problems and streamlining your work flow! Please always feel free to reach out with any questions at all. Wishing you the very best in business! - the AP team

Samantha T.

Patient Coordinator

Small-Business (50 or fewer emp.)

3/8/2023

"Aesthetics Pro is efficient user-friendly software with excellent support"

5/5

What do you like best about AestheticsPro?

My favorite part of using AestheticsPro is the support team. Whenever an issue arises support is quick to respond and always helpful. Our account manager Daija Martos is always fast to reply as well and happy to help with any questions we have. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

We wish the appointments that have been checked out for the day were visually different on the calendar so we can easily see where we're at for the day. For example if the checked out appointments were grayed out it would be easier to see what appointments we have left. Also we dislike that patient's can't upload photos through their client portal. Review collected by and hosted on G2.com.

What problems is AestheticsPro solving and how is that benefiting you?

Very user-friendly interface that all of our staff can use. We love all of the different report options as well which is unique to AestheticsPro. Our business has become more efficient at tracking treatments and tracking our closed consultations and upsale appointments. It is very easy to get in touch with the AP support team whenever questions come up. Review collected by and hosted on G2.com.

Response from Janell Kallander of AestheticsPro

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Hi Samantha! Thank you so much for your stellar review of AestheticsPro software! We are so happy to hear that not only are you finding it user-friendly, but you are also having a great experience with our award winning support team! They are truly an outstanding group. Please always feel free to reach out with any questions! Wishing you all the best in business - the AP Team

Chad C.

Small-Business (50 or fewer emp.)

3/20/2023

"Tries to do it all, with mixed results"

2.5/5

What do you like best about AestheticsPro?

AestheticsPro does a lot of things, and it does most of them ok. The highlights are custom form creation and reporting. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

AP is confusing to use. Even after a year of consistent use, my office staff was making mistakes. There are far too many junctures for staff to make a "mistake" which results in the transaction not being accurate and reporting being thrown off. Lastly, support seems to pride itself on being as unhelpful as possible. Their lead API has zero documentation. Messages from support are never signed, so there's no accountability for their responses. We left after our one year contract was up. Review collected by and hosted on G2.com.

Response from Janell Kallander of AestheticsPro

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Hi Chad, we appreciate you reaching out with your thoughts, and we are listening. While it looks like you have moved on, we hope that you come back to us soon. We have a wide range of updates not only coming to our software design and capabilities, but also our mobile responsiveness - giving you the power to run your practice from the palm of your hand. We have also heard your thoughts on our support team messages being unsigned and are implementing a new process immediately where there will be individualized signatures from each support team member on each response. It is our priority to show our clients that we are powered by people - not chatbots like many other medspa software companies. We wish you the very best in business. – Janell & the AP Team

Alan P.

Owner

Small-Business (50 or fewer emp.)

8/18/2022

"Very good record keeping and customization of records."

4/5

What do you like best about AestheticsPro?

Rarely any service failures. Comprehensive record-keeping and scheduling. Very reliable. Very fast customer support. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

Inability to import client profiles. I have to manually enter my clients' info. Haven't seen any upgraded improvements to the user interface. Review collected by and hosted on G2.com.

Response from Roxanne Brown of AestheticsPro

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Alan, thank you for reviewing AestheticsPro software! We appreciate your time and find value in all feedback. We are happy to hear the software is reliable and you like the comprehensive record-keeping. We offer the ability to import client information. Please contact us at: accounts@myaestheticspro.com to reach your dedicated Account Manager and discuss import options. The updated user interface and newest version of AestheticsPro is almost ready for release! Images for the new design were released in the Q2 2022 quarterly newsletter. If you would like another copy of the newsletter sent to you, please let your Account Manager know. Wishing you all the best in business! - The AestheticsPro Team

Chellby T.

Small-Business (50 or fewer emp.)

5/18/2023

"Best Tech People EVER"

5/5

What do you like best about AestheticsPro?

I thoroughly enjoy the smooth functionality of AP. I am a first-time user and couldn't be more pleased with how it streamlines my marketing campaigns! Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

I haven't found anything that I dislike yet. Review collected by and hosted on G2.com.

Response from Janell Kallander of AestheticsPro

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Hi Chellby! Thank you so much for your review of AestheticsPro software! We are so thrilled to hear that you are loving working with our system. Please always feel free to reach out of you have any questions! Wishing you the very best in business - the AP Team (aka Best Tech People Ever)

Marla L.

Office Goddess

Small-Business (50 or fewer emp.)

6/27/2022

"Works for all our needs"

5/5

What do you like best about AestheticsPro?

it's easy to customizing forms and services Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

lack of reports and very much looking forward to the update with email marketing. The landing pages for scheduling need a facelift and the online portal for patients has been a frustrating learning curve Review collected by and hosted on G2.com.

Response from Roxanne Brown of AestheticsPro

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We appreciate your review of AestheticsPro software, Maria! Our goal is to provide a user-friendly software solution for the medical aesthetics industry, so we are happy to hear you say it's easy to customize forms and services. The reporting feature is currently under construction with the development of a full dashboard ready for release this year! We are also looking forward to the release of the redesigned and enhanced AestheticsPro Marketing Solutions feature. It's coming soon! Your dedicated Account Manager is available to go over any questions or feedback you have. Thank you again for your review!

Bri J.

General Manager

Small-Business (50 or fewer emp.)

3/7/2023

"Timely responses and always very helpful!"

5/5

What do you like best about AestheticsPro?

Being able to submit a support ticket and get a response quickly! Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

Not being able cut and paste appointments when rescheduling. Review collected by and hosted on G2.com.

Response from Janell Kallander of AestheticsPro

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Hi Bri! Thank you so much for your great review of AestheticsPro! We love hearing that you are having a great experience with our outstanding support team - we truly love being there for our clients every step of the way. We also are thrilled to hear that our software is streamlining your processes as an all-in-one medspa software. Please reach out at anytime if you have any questions! Wishing you all the best in business - the AP Team

Leah L.

Owner, Medical Director and Principal Injector

Small-Business (50 or fewer emp.)

6/30/2022

"Fantastic Aesthetic Software"

5/5

What do you like best about AestheticsPro?

Very user-friendly and intuitive software. Everything from form creation, template building and documentation. The support team is very responsive and helpful whenever I'm stumped so makes customization a breeze. Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

Additional, advanced level training videos would be helpful. Once I configured the system on a general level and started using it, I had some higher level questions that were not easily answered via training materials so I needed to reach out to the support team. The team was extremely responsive and helpful, but I could have avoided needing to place a ticket if more troubleshooting videos were available. Review collected by and hosted on G2.com.

What problems is AestheticsPro solving and how is that benefiting you?

I chose Aesthetics Pro because it easily and thoroughly allows for a complete business package. It includes patient registration, visit documentation, inventory management, integrated billing/payments, and communications. Marketing through drip campaigns and email/text reminders are usually not part of the basic level of medical electronic health records. Review collected by and hosted on G2.com.

Response from Roxanne Brown of AestheticsPro

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Thank you for your recent review of AestheticsPro, Leah. We are developing advanced level training videos and look forward to publishing them soon! Your feedback matters. If you have questions or additional feedback, please reach out to your dedicated Account Manager. Thank you again, and wishing you all the best in business! - The AestheticsPro Team

Tammy P.

Operations Manager, Medical Aesthetician, Laser Professional

Small-Business (50 or fewer emp.)

9/8/2022

"Aesthetics Pro is great for the spa industry"

3.5/5

What do you like best about AestheticsPro?

User friendly platform. Great for Spa treatments and medical directorship type offices. The online booking is great! Review collected by and hosted on G2.com.

What do you dislike about AestheticsPro?

This is not a great platform if you are running a "medical" aesthetics practice, there is no ordering of tests or sending/receiving faxes thru the platform. There is no referring doctors section if you need to send a patient out for other treatments. Also the online forms portal for new patients always gives us problems. Review collected by and hosted on G2.com.

Response from Janell Kallander of AestheticsPro

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Hi Tammy! We really appreciate your review and feedback of AestheticsPro software. We are happy to hear that it has been a user-friendly platform for you! Our software was created specifically for the medical spa industry to meet the daily operational needs of medspas and their clients. You have offered some great suggestions, and we are listening! Please reach out to our support team who is ready to offer training and best practices and workflows regarding the online forms as well as some form options that may work better for clients on mobile devices. Thank you again, and we wish you all the best in your business! – the AP team