ADP TotalSource Reviews & Product Details

What I like best about ADP TotalSource is the combination of technology and personalized HR support. It brings payroll, benefits, compliance, and other HR functions together in one platform, while still providing access to HR professionals who can help with more complex situations. I also like that it allows small and midsize businesses to offer competitive benefits and an enterprise-level HR experience without having to build all of those capabilities internally Review collected by and hosted on G2.com.

If I were evaluating ADP TotalSource, the biggest things I’d dislike are less about the breadth of the product and more about cost, service consistency, and administrative complexity. Review collected by and hosted on G2.com.

I enjoy the integration of multiple jobs and how they are easily viewed from one app in a concise order. It helps me see all my jobs without having to login to multiple accounts. Review collected by and hosted on G2.com.

I dislike that the jobs are not grouped together. It lets you view paystubs from every job but it would be even better if you can organize them into their own folders by job so when I’m searching for a specific stub it’ll be easier to find. Review collected by and hosted on G2.com.

I like that ADP TotalSource is user-friendly and very easy to navigate. The initial setup was very easy and a fast process, which I appreciated. I use ADP TotalSource to help my customers pull their check stubs up and ensure their hours and pay are correct, which is really valuable. It's also great that it helps me solve any questions my customers have if their paycheck seems short. I use the pay statements feature to access check stubs, which helps customers get approved to have reliable transportation to work. Overall, everything works very well for me with ADP TotalSource. Review collected by and hosted on G2.com.

I do not have any dislikes about ADP Review collected by and hosted on G2.com.

I really like using ADP TotalSource because it's a great tool for keeping track of information and addressing organization issues by consolidating everything in one place. It stands out for its ease of use—the platform is incredibly user-friendly and straightforward, making it easy for anyone to navigate. I find it super flexible, and versatile, meaning many people can take advantage of it without much hassle. The navigation is streamlined, unlike other sites that can be tricky, making it the easiest I've experienced with no login issues. ADP's retirement plans and paycheck calculator are very valuable features. Plus, the initial setup was super easy and didn't cause any issues, which was fantastic. Review collected by and hosted on G2.com.

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As a manager, I liked that staff could enter their vacation requests online and then have a supervisor approve them. The benefits section was easy to understand, showing remaining vacation time clearly, and I also appreciated being able to view all paychecks in one place. Review collected by and hosted on G2.com.

Not to much I can mention here. I love the web application and the mobile app. They are intuitive and easy to use. I use so much of the features. Love it. Review collected by and hosted on G2.com.

ADP TotalSource has been good for the company to use for the overall efficiency of human resources of the company. It allows Admin to better directly support employees and staff. We have improved in multiple areas of the company payroll with ADP TotalSource. Review collected by and hosted on G2.com.

ADP TotalSource doesn't seem completely tailored to small businesses like our company. It is not as flexible and personalized for a smaller scale business. The performance management data from ADP TotalSource is not as useful for our tutoring company. It also gets more costly with price when there are additional payroll features used. Review collected by and hosted on G2.com.

What I like best about ADP TotalSource is how it simplifies HR and payroll management in one platform. It saves time, provides helpful support, and makes it easier to stay organized and compliant. The platform is especially helpful for a small organization that may not have a dedicated HR team. Review collected by and hosted on G2.com.

The platform can sometimes feel overwhelming, especially when trying to find specific information or complete less common tasks. Some processes also require contacting support, which can take more time than expected. A simpler interface and faster resolution for certain requests would improve the overall experience. Review collected by and hosted on G2.com.

ADP TotalSource is a comprehensive HR and payroll solution that can essentially function as an outsourced HR department for small and growing businesses. It brings payroll, employee benefits, HR administration, compliance support, workers’ compensation, and other essential HR functions together under one platform.

One of its biggest advantages is the PEO model, which allows smaller companies to access benefits and HR resources that might otherwise be difficult or expensive to manage independently. ADP handles much of the administrative burden while the business owner maintains control over employees and day-to-day operations.

For a growing company that is beginning to hire full-time employees and wants professional HR infrastructure without building an internal HR department, TotalSource can be very valuable. However, for very small businesses relying primarily on contractors or interns, it may provide more functionality—and potentially more cost—than is currently necessary.

Overall, ADP TotalSource is best suited for companies that want to simplify HR, payroll, benefits, and compliance while creating a more professional employee experience as they grow. Review collected by and hosted on G2.com.

The biggest downside is that the platform can sometimes feel more complicated than necessary. There are a lot of features, menus, and processes, so finding exactly what you need is not always intuitive. Some HR or administrative requests can also require going through ADP rather than handling them directly, which can add extra steps. Overall, it is a powerful platform, but the user experience could be simpler and more streamlined. Review collected by and hosted on G2.com.

What I like best about ADP TotalSource is that it brings so many HR needs together in one place. Having payroll, benefits, HR support, compliance, and employee self-service tools integrated into one platform makes things much more organized and efficient. I also appreciate having access to knowledgeable HR professionals when questions or more complex situations come up.

The most helpful part is the combination of technology and human support. It reduces administrative work, makes information easier to access, and provides peace of mind around payroll, benefits, and compliance. The employee self-service options are also a major upside because employees can access their own information without having to rely on HR for every question. Review collected by and hosted on G2.com.

The main downside of ADP TotalSource is that some processes can feel more complicated than necessary. It can sometimes be difficult to find specific reports or information, and getting assistance with more complex issues may take longer than expected. I also think the platform could be more intuitive and provide faster, more consistent support when an urgent issue comes up. Review collected by and hosted on G2.com.

Very quick response times, and the navigation is fast as well. It’s been very helpful and extremely useful overall. 10/10 would recommend. My favorite part about ADP is definitely the support staff experience, though. They truly have some wonderful people on their team—so kind and compassionate. And I have to say that in my experience, they made any and all problems cease to exist in the blink of an eye. Review collected by and hosted on G2.com.

I’ll be completely honest: there’s not much to dislike at all. If I had to point to anything, it would be the color of their branding. There’s just too much red on a bright white background, and that kind of high-contrast screen time can give me one hell of a migraine, oddly enough. Review collected by and hosted on G2.com.