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Compare Adobe RoboHelp and MadCap Flare 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (53.1% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Adobe RoboHelp
Star Rating
(38)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Adobe RoboHelpMadCap Flare
Star Rating
(485)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about MadCap FlareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Adobe RoboHelp excels in content authoring with a high score of 9.3, particularly praising its Rich Text Editor for its user-friendly interface and robust features, making it easier to create and manage documentation.
- Reviewers mention that MadCap Flare shines in the area of quality of support, achieving a score of 8.5, with many users highlighting the responsiveness and helpfulness of the support team, which enhances the overall user experience.
- G2 users indicate that Adobe RoboHelp has a more straightforward setup process, scoring 7.1 compared to MadCap Flare's 7.9, suggesting that new users may find RoboHelp easier to get started with.
- Users on G2 report that MadCap Flare offers superior collaboration features, particularly in multi-user collaboration, where it scored 7.9, allowing teams to work together more effectively on projects.
- Reviewers say that MadCap Flare provides better enterprise scalability with a score of 8.7, making it a preferred choice for larger organizations that require robust solutions to manage extensive documentation.
- Users report that Adobe RoboHelp's content scheduling feature, scoring 8.6, is particularly beneficial for teams needing to manage deadlines and publication timelines efficiently, which is a critical aspect of documentation management.
Pricing
Entry-Level Pricing
Adobe RoboHelp
No pricing availableMadCap Flare
Subscription
Contact Us
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Free Trial
Adobe RoboHelp
No trial information availableMadCap Flare
Free Trial is available
Ratings
Meets Requirements
8.1
30
8.6
402
Ease of Use
8.0
29
7.4
402
Ease of Setup
7.1
19
7.9
300
Ease of Admin
7.5
19
8.0
288
Quality of Support
7.4
28
8.6
376
Has the product been a good partner in doing business?
7.1
18
8.9
290
Product Direction (% positive)
5.9
31
7.6
370
Features by Category
Content
Not enough data
9.3
56
Not enough data
9.2
52
Not enough data
8.8
47
Not enough data
8.5
26
Not enough data
8.2
26
Not enough data
8.5
21
Not enough data
8.3
37
Not enough data
8.1
51
Not enough data
8.9
51
Design
Not enough data
7.8
50
Not enough data
7.8
29
Not enough data
7.9
42
Not enough data
8.4
50
Platform
Not enough data
8.3
45
Not enough data
8.3
27
Not enough data
8.5
47
Not enough data
8.4
33
Not enough data
8.7
35
Not enough data
8.4
26
Not enough data
7.8
27
Not enough data
7.6
23
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
7.5
88
Not enough data
8.0
87
Not enough data
7.8
73
Collaboration
Not enough data
7.9
75
Not enough data
7.2
61
File Types
Not enough data
8.7
97
Not enough data
7.5
91
Not enough data
9.1
87
Edit & Revise
Not enough data
8.5
77
Not enough data
8.1
59
Not enough data
8.7
96
Integrate & Embed
Not enough data
6.7
31
Not enough data
8.7
57
Not enough data
8.3
44
Operating System
Not enough data
8.7
101
Not enough data
4.5
17
Not enough data
4.2
13
Generative AI
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
5.5
7
Agentic AI - Document Creation
Not enough data
Not enough data
Categories
Categories
Shared Categories
Adobe RoboHelp and MadCap Flare are categorized as Help Authoring Tool (HAT)
Unique Categories
Adobe RoboHelp has no unique categories
MadCap Flare is categorized as Document Creation and Web Content Management
Reviews
Reviewers' Company Size
Adobe RoboHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.6%
Computer Software
16.7%
Writing and Editing
11.1%
Banking
8.3%
Telecommunications
5.6%
Other
27.8%
Computer Software
36.6%
Information Technology and Services
15.2%
Writing and Editing
3.4%
Computer & Network Security
3.4%
Financial Services
2.5%
Other
38.9%
Discussions
What is Adobe RoboHelp used for?
1 Comment
CK
Adobe RoboHelp is used for publishing documents, such as Desk Level Procedures or Job Aids, Reference Guides, etc., in an on-line format. We love the...Read more
Adobe RoboHelp has no more discussions with answers
How much is MadCap Central?
2 Comments
MM
MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an...Read more
Is MadCap Flare cloud-based?
2 Comments
MM
MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their...Read more
How long does it take to learn how to use MadCap Flare?
1 Comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
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