--- title: Acumatica Reviews meta_title: 'Acumatica Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2017 reviews by the users' company size, role or industry to find out how Acumatica works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 2017 scale: '5' date_modified: '2026-07-18' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Acumatica Reviews **Vendor:** Acumatica **Category:** [ERP Systems](https://www.g2.com/categories/erp-systems) **Average Rating:** 4.4/5.0 **Total Reviews:** 2,017 ## About Acumatica Acumatica Cloud ERP is an AI-enabled, cloud-based enterprise resource planning solution built for small and mid-sized businesses that want to grow on their own terms. It brings together a full suite of business management applications—covering finance, inventory, operations, project accounting, and customer management—so every team works from a single, connected platform. Growing businesses shouldn't have to wrestle with disconnected tools or rigid software that can't keep up. Acumatica is designed around real-world needs: the challenges of scaling operations, keeping data accurate across departments, and making confident decisions quickly. Key features and capabilities include: - AI-enabled workflows: Automation powered by artificial intelligence reduces manual tasks across finance, sales, inventory, and customer service, helping teams work more efficiently and consistently. - Open API architecture: Built-in open APIs allow rapid integrations with the software your business already relies on, breaking down data silos and connecting your entire operation. - Consumption-based licensing: Pricing is based on the computing resources you use, not the number of users. Your whole team can access the platform without adding to your licensing costs as you grow. - Remote and mobile access: Acumatica is a true cloud solution, giving employees, field teams, and leadership real-time visibility into operations from any device, anywhere. - Scalable, future-ready platform: The platform adapts as your business evolves, supporting new modules, additional complexity, and emerging technologies without requiring a system overhaul. Acumatica is a practical fit for mid-sized organizations that have moved beyond entry-level accounting tools and need a more adaptable, cost-effective alternative to large enterprise ERP solutions. Common use cases include multi-entity financial management, supply chain coordination, automated compliance reporting, and cross-department synchronization across sales, fulfillment, and customer service. The platform also addresses business resilience directly. Real-time data insights support faster, more informed decisions, while built-in security controls and financial audit capabilities help organizations meet compliance requirements, including SOX, tax, and data security standards. Acumatica is more than software; it is a platform built around the people who run and grow businesses every day. By connecting operations, enabling collaboration, and aligning costs with actual usage, it gives small and mid-sized businesses the tools they need to operate efficiently, adapt confidently, and build for what comes next. ## Acumatica Pros & Cons **What users like:** - Users praise the **ease of use** of Acumatica, quickly mastering the system and accessing project financials effortlessly. (544 reviews) - Users value the **customization capabilities** of Acumatica, enhancing usability and adaptability for specific business needs. (220 reviews) - Users value the **customizability** of Acumatica, enhancing usability for diverse business requirements and improving overall efficiency. (219 reviews) - Users love the **user-friendly features** of Acumatica, enabling easy access to data and efficient business management. (193 reviews) - Users value the **extensive customization options** of Acumatica, enabling tailored solutions for diverse business requirements. (173 reviews) - Reporting (169 reviews) - User-Friendly (169 reviews) - Easy Access (157 reviews) - Data Management (154 reviews) - Integrations (154 reviews) **What users dislike:** - Users find Acumatica's **missing features** problematic, especially with usability in accounting and inventory management. (216 reviews) - Users find the **learning curve steep** with Acumatica, especially during initial setups and without adequate training. (181 reviews) - Users report a **difficult setup** process for Acumatica, often facing challenges with various modules during implementation. (139 reviews) - Users find the **complex setup** of Acumatica overwhelming, requiring extensive planning and still facing implementation challenges. (125 reviews) - Users report that **setup difficulties** with Acumatica lead to a complicated and overwhelming experience during implementation. (124 reviews) - Users experience **user unfriendliness** with Acumatica, finding the setup complex and the interface overwhelming. (124 reviews) - Users find **complex usability** in Acumatica, with challenges in customization and difficulty navigating certain functionalities. (108 reviews) - Limited Customization (108 reviews) - Users find the **limited functionality** in Acumatica's scheduling and construction features frustrating and outdated. (105 reviews) - Users find **difficult customization** challenging, as it can be cumbersome and complex to implement changes effectively. (102 reviews) ## Acumatica Reviews ### 1. Customizable but Challenging to Set Up **Rating:** 4.0/5.0 stars **Reviewed by:** Justin D. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica's solid processes and the ability to customize. The processes are intuitive and easy to remember, even for those that are seldom used. **What do you dislike about Acumatica?** The out of the box reports are subpar. I am willing to write my own, but I am not a developer and it can be difficult. Also, the initial setup was awful. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for accounting in construction, including AP, AR, Payroll, Financial Reporting, and Project Accounting. It solves problems with Certified Payroll reporting and dashboards. **Official Response from Ashley Spence:** > Hi Justin! Thank you so much for taking the time to leave this review! We're glad to hear that Acumatica's processes feel intuitive and that the flexibility to customize is working well for your construction accounting needs. That said, we completely understand your frustration with the out-of-the-box reports and the initial setup experience; that's honest feedback we take seriously. If you haven't already, we'd love for you to check out a couple of free courses on Acumatica Open University (linked below) that might make reporting a lot less painful: S130 Data Retrieval and Analysis walks you through building generic inquiries, reports, and dashboards without needing a developer background, and S150 Report Designer teaches you how to create and configure custom reports step by step. The Dashboard and Widget Design end-user course is also worth a look given your work with dashboards. And if you ever want to connect with others solving similar challenges in construction accounting, the Acumatica Community (community.acumatica.com) is a great place to ask questions and share ideas. We're here to help you get the most out of the platform! ### 2. Effortless Data Management with Strong Security **Rating:** 5.0/5.0 stars **Reviewed by:** Ruth G. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I find Acumatica easy to manage and visualize the data that is being validated, which makes handling incident reports and correcting processes smoother. The specific security tools, especially the SSO functionality, are awesome for users who often forget their credentials, allowing them to access without having to re-enter their credentials. **What do you dislike about Acumatica?** I find Access Rights Granting to be challenging. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps manage and visualize data for process validation with ease. The SSO functionality is great for users who often forget their credentials. **Official Response from Ashley Spence:** > Hi Ruth! Thank you so much for sharing your experience! We're thrilled to hear that managing and visualizing your data feels effortless, and that the SSO functionality has been a real win for your team. We also appreciate your honesty about Access Rights granting. It can take a little getting used to, so we'd love to point you toward a couple of helpful resources. The S110 System Security course (linked below) on Acumatica Open University walks through configuring user roles and access rights step by step, and you can also find great peer advice over in the Acumatica Community, where members regularly share tips on managing Access Rights by user and role. Since your review is from the start of 2026, we're hopeful you've already found your groove with this, but those resources are always there if you need a refresher. Thanks again for being part of our community! ### 3. User-Friendly ERP with Strong DRP but Needs Better Lot Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Wilda D. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I find Acumatica user-friendly, which makes it easier to navigate. I appreciate its DRP feature, as well as the Generic Inquiry option that stands out. The initial setup of Acumatica was easy and customizable, which was convenient. **What do you dislike about Acumatica?** I don't like the issues with lot tracking. It doesn't always pick up accurate lot numbers during receiving. Also, the auto lot creation when confirming shipments is problematic. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for accurate order processing and demand planning in sales orders, purchasing, and inventory. **Official Response from Ashley Spence:** > Hi Wilda! Thank you so much for taking the time to share such a thoughtful review. It's wonderful to hear that you find Acumatica user-friendly and that features like DRP and Generic Inquiry have stood out for you, especially alongside a setup experience that felt easy and customizable. We also really appreciate you flagging the challenges with lot tracking during receiving and auto lot creation on shipment confirmation. Since your review is from a couple of months ago, we're hopeful you've already found some workarounds, but if not, there are some great resources that may help. On Acumatica Open University (linked below), the D200 Inventory and Order Management Extended Scenarios course walks through configuring lot and serial number tracking in detail, and the D100 Inventory and Order Management Basics course is a solid refresher too. The Distribution section of the Acumatica Community is also full of helpful discussions on lot tracking that other users have worked through. It's great to know Acumatica is supporting your order processing, demand planning, and inventory work, and we're grateful to have you in our community. ### 4. Streamlined Reporting with Minimal Coding **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan B. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I really like Acumatica's no-code low-code reporting, which makes data easily available and simplifies the process of building events. **What do you dislike about Acumatica?** We are in need of an update, but working with our VAR to get to the newest version. They needed a better VAR from the initial setup. We changed VARs and are ready to take it to the next level. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for data collection, reporting, and process improvements. The no-code low-code reporting makes data easily available and simplifies building events. **Official Response from Ashley Spence:** > Hi Jonathan! Thank you so much for taking the time to share this, and we're really glad to hear that Acumatica's no-code/low-code reporting has made such a difference for your team's data collection and process improvements. Hearing that it simplifies building events and keeps data accessible is exactly what we aim for. We also appreciate your honesty about the VAR experience; finding the right implementation partner makes a real difference, and it sounds like you're in a much better place now with your new VAR. To help you get the most out of your reporting capabilities as you work toward that next level, we'd encourage you to check out the Data Retrieval and Analysis and Dashboard and Widget Design courses on Acumatica Open University (linked below), both of which are free and designed for end users looking to get more from generic inquiries, reports, and dashboards. The Acumatica Community is also a great place to connect with other users and share what's working. We're rooting for you! ### 5. User-Friendly and Customizable Platform with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lydia G. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I use Acumatica to manage projects, data collection, GL, and fixed assets. I really like how it streamlines processes and allows me to drill into the source data. It's user-friendly and customizable, making it easy to learn, navigate, and get to source data. The initial setup was good, especially with the VAR support. **What do you dislike about Acumatica?** There isn't anything I don't like at this point. **What problems is Acumatica solving and how is that benefiting you?** Acumatica streamlines processes and allows me to drill into source data, making it easy to learn and navigate. ### 6. Great Data Consolidation, But Mobile App Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen C. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like Acumatica because it acts as one system rather than multiple pieces of software, which provides one source for data. I use its GIs and dashboards, which I find valuable. **What do you dislike about Acumatica?** I find the change management, scheduling, and mobile app lacking in Acumatica. The mobile app feels ugly, is slow, and not intuitive at all. Additionally, the initial setup was difficult. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to consolidate data into one system instead of multiple software pieces, providing one source for data. **Official Response from Ashley Spence:** > Hi Stephen! Thank you so much for taking the time to share such a thoughtful review! We're thrilled to hear that Acumatica has become your single source of truth, and that the generic inquiries and dashboards are delivering real value for your team. We also appreciate your honesty about the rough spots. For change management, the "Project Billing and Change Management" end-user course on Acumatica Open University (linked below) is a great place to start, and "Getting Started with Acumatica ERP with Modern UI" can help smooth out setup and day-to-day navigation. If scheduling is part of your workflow, the Service Management courses walk through that in detail. We'd also love for you to join us on the Acumatica Community (community.acumatica.com), where you can swap tips with other users and share your mobile app feedback directly with the people shaping our roadmap. Your input genuinely helps us build a better product, together, and we hope these resources make your experience even smoother. ### 7. Customizable and Streamlined, but Needs Better Inventory Management **Rating:** 3.5/5.0 stars **Reviewed by:** Drew H. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like how Acumatica helps to keep things streamlined and easy to use and collaborate on. The customizability of the system is fantastic and really helps to improve how we are able to do our jobs. **What do you dislike about Acumatica?** I find it frustrating not being able to do one mass PO instead of multiple POs if pulling inventory from multiple sites. **What problems is Acumatica solving and how is that benefiting you?** Acumatica streamlines and simplifies reporting, project tracking, inventory tracking, and expenses. Its customizability enhances how we perform our jobs, making collaboration easy. **Official Response from Ashley Spence:** > Hi Drew! Thank you so much for taking the time to share this thoughtful review, and for the kind words about how Acumatica's customizability and collaborative features support your team's daily work. It's wonderful to hear that streamlined reporting, project tracking, and inventory tracking are making a real difference for you. We also hear you on the frustration around creating multiple purchase orders when pulling inventory from different sites. Since your review is from several months ago, we're hopeful you've already found a smoother path, but in case it helps, Acumatica supports consolidating purchase orders created for replenishment across multiple warehouses, which can reduce some of that manual effort. If you'd like to dig into the details, the "D100 Inventory and Order Management Basics" and "D200 Inventory and Order Management Extended Scenarios" courses on Acumatica Open University (linked below) are great starting points, and the Acumatica Community is always a helpful place to swap ideas with other users facing similar workflows. Thanks again for being part of our community, and for helping us keep getting better. ### 8. Centralized Data Boosts Decision Making **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn G. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica consolidates everything in one place, which assists me in decision-making. It also allows transparency, and it's great that it can remove duplicate customers. **What do you dislike about Acumatica?** I'm not a fan of the Warehouse Management System (WMS) in Acumatica. It seems we don't like it, but I can't really elaborate since it's not my area. Also, the initial setup was difficult at first. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with inventory management, keeps data all in one place for better decision-making, and allows transparency. **Official Response from Ashley Spence:** > Hi Dawn! Thank you so much for this thoughtful review! We're thrilled to hear that consolidating everything in one place has helped you make faster, more confident decisions, and that the added transparency and cleaner customer data have made a real difference for your inventory management. That's exactly the kind of impact we hope to deliver. We also hear you on the Warehouse Management System and the initial setup, and we hope you've found your footing in the time since you wrote this. If WMS is still a pain point for your team, our free Acumatica Open University (linked below) courses are a great place to start: the "Inventory and Order Management" course covers warehouse operations in depth, including the automated warehouse operations lessons. You can also pop into the Acumatica Community to swap tips and ideas with other users who've worked through the same challenges. We're always here to help, and we're grateful to have you with us! ### 9. Seamless Integration, Visibility Boost **Rating:** 4.0/5.0 stars **Reviewed by:** Tony H. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I appreciate how well Acumatica integrates with other software, decreasing the amount of logins needed and minimizing steps for warehouse personnel. This integration provides visibility to data for ourselves and clients. **What do you dislike about Acumatica?** {"The initial setup is a little rough and time-consuming.","The ability of being able to connect to stores like Shopify without needing an ISV."} **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides visibility to data for ourselves and clients, integrates well with other software reducing login needs, and offers more robust functions than our previous system. **Official Response from Ashley Spence:** > Hi Tony, Thank you for sharing your experience! We are thrilled to hear that you are enjoying the seamless software integrations, data visibility, and improved workflows for your warehouse personnel. We understand that the initial setup of a new ERP solution can feel a bit rough and time-consuming. To make this process smoother, we highly recommend exploring the free onboarding resources available at Acumatica Open University (linked below). Additionally, we have great news regarding your eCommerce needs. Acumatica actually offers a native Shopify connector, which allows you to link your store directly without needing an independent software vendor. You can find a specific course on configuring this Shopify connector at Acumatica Open University, or you can visit the Acumatica Community to discuss integration best practices with other users. We appreciate your feedback and look forward to continuing to support your business! ### 10. Flexible Yet Needs a UI Revamp **Rating:** 4.0/5.0 stars **Reviewed by:** Corinne W. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica offers a lot of flexibility in how it can be used. We're not locked into using the system in one way, allowing us to gather all our data in one place. This flexibility is a big advantage for us. **What do you dislike about Acumatica?** The UI of Acumatica is a little old school, and it could be more user-friendly. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with end-to-end AP and AR, integrating with our financials and providing flexibility to get all our data in one place. ### 11. Exceptional Cloud Solution for Multi-National Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Andy H. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the cloud-based data feature of Acumatica as it really helps with running a multi-national business. I appreciate the real-time data access and the extraordinary uptime compared to other platforms. **What do you dislike about Acumatica?** I find data visualization in Acumatica lacking. It could benefit from seamless integration with specialty visualization software. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for accounting, inventory, and the sales cycle in my multi-location business. Its cloud-based data and real-time access help with multinational operations and provide extraordinary uptime compared to other platforms. **Official Response from Ashley Spence:** > Hi Andy! Thank you for sharing your experience with us! We love hearing that the real-time data access and extraordinary uptime of our cloud-based ERP solution are helping your multi-national business effectively manage accounting, inventory, and sales. We also truly appreciate your honest feedback regarding data visualization. You might be excited to learn that our ERP solution integrates smoothly with specialty visualization software like Microsoft Power BI, Tableau, and Velixo to give you those advanced insights. We highly recommend visiting Acumatica Open University to explore our specific Reporting and Customization courses (linked below). You can also check out the Acumatica Community portal to find helpful resources and connect with other users about setting up these powerful integrations. We are always here to help you succeed and scale your business! ### 12. User-Friendly Cloud ERP with Unlimited Users **Rating:** 5.0/5.0 stars **Reviewed by:** Palak G. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I love how user-friendly Acumatica is; it's easier to pick up than most other ERPs, and it's cloud-based. I also appreciate the fact that there are unlimited users. **What do you dislike about Acumatica?** Our business is a little unique in the way that it works, so the integrations are a little tricky. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to improve information flow between departments, reduce reliance on Excel, and securely store data. It's user-friendly, cloud-based, and allows unlimited users, making it easier to adopt than other ERPs. ### 13. Streamlined Company Goals, Needs Better Timekeeping **Rating:** 5.0/5.0 stars **Reviewed by:** David Q. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I find Acumatica easy to use, which is really important for our company ERP. I appreciate the open license it offers. It's also great for exporting and using external reporting, which has been beneficial for us. **What do you dislike about Acumatica?** I find the timekeeping feature hasn't worked for us. We require daily time tracking for project costing and budgeting. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps with team access and efforts for company goals, is easy to use, offers an open license, and supports exporting for external reporting. **Official Response from Ashley Spence:** > Hi David! Thank you so much for sharing your experience, and we hope the months since your review have been good ones! We're really glad to hear that Acumatica's ease of use, open licensing, and external reporting capabilities have been working well for your team. Those are features we're genuinely proud of, so it means a lot to hear they're making a real difference. That said, we hear you on the timekeeping side of things, and we're sorry it hasn't met your daily project costing and budgeting needs. We'd love to help you get more out of that functionality. A great place to start is the P120 Project Accounting Basic Scenarios course on Acumatica Open University (linked below), which includes dedicated lessons on configuring time tracking and recording employee work time for projects. The Accounting for Projects end-user course is another solid resource that covers project costing in a practical, accessible way. You're also welcome to connect with others working through similar challenges on the Acumatica Community (community.acumatica.com), where thousands of users share tips and real-world solutions. We're rooting for you, and we're here if you need us! ### 14. Cloud ready for fast adoption **Rating:** 5.0/5.0 stars **Reviewed by:** Nakuma S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Acumatica?** With Acumatica's ability to quickly connect with new technology, we are always ready to adopt the latest and most popular social sales channels. This is critical for our e-commerce businesses. **What do you dislike about Acumatica?** Getting access to the data in Acumatica is a breeze, but making it pretty can sometimes be a challenge. We connect with Dataself to help overcome this speedbump and give stakeholders the reports they love to see. **What problems is Acumatica solving and how is that benefiting you?** It brings orders from multiple sales channels into one system for fulfillment. ### 15. Adaptable System with Hidden Feature Challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Dylan H. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I appreciate Acumatica for its adaptability, which works well for my purchasing needs. It's also advantageous to have a single system to store purchase order data and invoices, making everything more organized. I found the initial setup better than most other systems, which is a big plus. **What do you dislike about Acumatica?** I find it challenging to be aware of all the features because they are hidden to non-customizer roles. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica as a single system to store purchase order data and invoices. **Official Response from Ashley Spence:** > Hi Dylan, Thank you for sharing your feedback! We are so glad to hear that the adaptability of our ERP solution is working well for your purchasing needs. Having a single system to store purchase orders, manage invoices, and keep everything organized is exactly what we strive for, so it is wonderful that your initial setup was a success. We definitely understand that it can be challenging to discover all the features available to your specific role. To help uncover those hidden tools, we highly recommend checking out the free training materials on the Acumatica Open University. For example, our Sales and Purchases courses (linked below) are a great place to start. You can also visit the Acumatica Community portal to ask questions, share insights, and discover new capabilities with other users. We appreciate your partnership and look forward to helping your business continue to grow. ### 16. Comprehensive Features, But Complex Setup **Rating:** 2.5/5.0 stars **Reviewed by:** Jan D. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the ability to do multiple financial processes in one program with Acumatica. It helps with faster invoice processing and the ability to use projects and tasks. I appreciate the more functions and greater detail it offers compared to what I used before. **What do you dislike about Acumatica?** I find Acumatica sometimes seems to be deliberately overcomplicated. Also, the initial setup was very painful. **What problems is Acumatica solving and how is that benefiting you?** Acumatica speeds up invoice processing and enables project and task management while allowing multiple financial processes in one program. **Official Response from Ashley Spence:** > Hi Jan! Thank you so much for taking the time to share your experience with Acumatica! It's great to hear that consolidating your financial processes, speeding up invoice processing, and managing projects and tasks in one place has made a real difference for your team. We completely understand that the initial setup can feel overwhelming, and we genuinely appreciate you flagging that. To help get you more comfortable with the platform, we'd love to point you toward a couple of free resources on Acumatica Open University (linked below): the Getting Started with Acumatica ERP course covers navigation and core operations, while the F100 Financial Basics course goes deeper into accounts receivable, invoice processing, and cash management. You can also connect with fellow users and find helpful tips on our Community Portal at community.acumatica.com. We hope these resources make things feel a little less complicated, and we're always here if you need additional support! ### 17. Simplifies Accounting with Reliable Accuracy **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan H. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like the simplicity for user experience and speed at completing tasks with Acumatica. It streamlines procedures and simplifies accounting functions, which is great. It also provides a source of truth that you can trust. **What do you dislike about Acumatica?** I think better automation in matching Purchase Receipts to AP invoices would be beneficial. It also took a while to get Acumatica set up and adapted to our business. **What problems is Acumatica solving and how is that benefiting you?** I find Acumatica streamlines procedures, simplifies accounting functions, and provides a trustworthy source of truth. **Official Response from Ashley Spence:** > Hi Ryan! Thank you so much for taking the time to share your experience! It's wonderful to hear that Acumatica has simplified your accounting functions, sped up your daily tasks, and given you a single source of truth you can rely on. We also appreciate your honest feedback on matching Purchase Receipts to AP bills, as well as the initial setup. Since your review, we've continued to invest in AP automation, and we hope you've found a smoother workflow in the time since. If you'd like to dig deeper, the F100 Financial Basics and Basic Financials end-user courses on Acumatica Open University (linked below) are great refreshers for AP processing, and the D100 Inventory and Order Management Basics course walks through purchase orders and receipts in detail. The Acumatica Community is also a fantastic place to swap tips with other users who've fine-tuned their procure-to-pay process. Thanks again for being part of our community! ### 18. Streamline Sales and Purchase Orders with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua K. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I enjoy the cloud-based aspect of Acumatica, as it allows access from anywhere, which is really convenient. I also appreciate its customizability, which makes it nice to tailor to our needs. Additionally, it helps us streamline Sales Orders and Purchase Orders, making our operations more efficient. **What do you dislike about Acumatica?** No access to SQL **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps us streamline Sales Orders and Purchase Orders. I like its cloud-based access and customizability, which allows accessing it from anywhere and tailoring features to our needs. **Official Response from Ashley Spence:** > Hi Joshua, Thank you for taking the time to leave such a wonderful review! We are absolutely thrilled to hear that our cloud-based ERP solution is helping you seamlessly streamline your sales and purchase orders from anywhere. We completely understand that not having direct SQL access can be an adjustment for your team. To help you get the exact data insights you are looking for, we highly recommend exploring the S130 Data Retrieval and Analysis course on the Acumatica Open University (linked below). It is completely free and will show you how to build powerful Generic Inquiries to pull your specific data. You can also find fantastic reporting workarounds and connect with fellow users directly in the Acumatica Community. We are so glad to have you with us, and we look forward to supporting your continued growth. ### 19. Flexible ERP with Cloud Convenience, Needs Reporting Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica is on the cloud, which solves updating and geography issues. I also appreciate its customization capabilities, including the use of Generic Inquiries and compatible software, which allow us to operate most efficiently and get the data we need. **What do you dislike about Acumatica?** I've had issues with back flushing labor, and I don't love some of the canned reports. Also, the initial setup was painful and slow. **What problems is Acumatica solving and how is that benefiting you?** Acumatica being on the cloud solves updating and geography issues for me. ### 20. All-in-One Solution with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica F. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I love that with Acumatica, we can do everything we need within one system. It's quick, easy, and user-friendly. It also provides us with adequate and precise information when it comes to job costing and profit reports. **What do you dislike about Acumatica?** I find that anything not tied to the construction side of things doesn't work as well. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for project management in one service. It gives us quick, easy access to precise information, particularly in job costing and profit reports. **Official Response from Ashley Spence:** > Hi Jessica, Thank you for sharing your experience! We are thrilled to hear that you love using Acumatica as your all-in-one ERP solution, and we are glad that our job costing and profit reports have given you quick, precise data for your construction projects. We also appreciate your honest feedback regarding the non-construction features. Since this review was left several months ago, we sincerely hope you have found solutions that make those other areas just as user-friendly for your team. If you are still looking to optimize those tools, we highly recommend checking out Acumatica Open University (linked below). Exploring courses like F100 Financial Basics and D100 Inventory and Order Management Basics might help your team unlock the full potential of those modules. You can also connect with peers in the Acumatica Community portal to collaborate and share best practices. Thank you for being a valued part of our journey, and we look forward to building the future of business together! ### 21. Streamlined ERP with Quick Inventory Planning **Rating:** 4.0/5.0 stars **Reviewed by:** Gardner S. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like how Acumatica regenerates inventory for planning in under 2 minutes. It's automated and accurate, saving us significant time compared to when we relied on spreadsheets and v-lookups, which took hours to create an inventory plan. **What do you dislike about Acumatica?** PLM, ECO's for new items and Requisitions. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to manage long lead times and optimize inventory, creating a JIT inventory platform. It automates and accurately regenerates inventory plans in under 2 minutes, saving hours spent on spreadsheets and v-lookups. **Official Response from Ashley Spence:** > Hi Gardner! Thank you so much for this thoughtful review! Hearing that inventory regeneration now takes under two minutes instead of hours is exactly the kind of win we love to celebrate, and it sounds like your JIT inventory platform is running beautifully. We appreciate your honest feedback on PLM, ECOs for new items, and Requisitions. Since your review was posted a few months back, we hope you've already made some headway with these areas, but just in case, we'd love to point you toward a couple of resources. For ECOs and engineering change control, the M210 Extended Manufacturing Scenarios course on Acumatica Open University (linked below) walks through exactly those processes in detail. For Requisitions, the End-User Course: Purchase Requisitions is a great starting point. And for PLM conversations, the Acumatica Community (community.acumatica.com) is a fantastic place to connect with other users, share questions, and discover how others are tackling similar challenges. We're always here if you need anything! ### 22. Powerful ERP with Remote Accessibility Benefits **Rating:** 4.0/5.0 stars **Reviewed by:** cameron p. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** I like that Acumatica has everything all in one place and provides the ability for everyone to access data from anywhere. Our employees are on site all across America, and the online ERP lets them access the system from anywhere. **What do you dislike about Acumatica?** I would like to accrue revenue automatically based on expected project margins. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for project-based accounting, keeping costs and revenue integrated. It centralizes everything, enabling my team across America to access the data anywhere, enhancing accessibility. ### 23. Robust Inventory, Easy Reporting, Lacks PM Strength **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica for its ease of reporting data. The inventory management is very strong. I also find the business events feature and no-code customizations to be great. **What do you dislike about Acumatica?** I find the project management capabilities in Acumatica very weak. We're not able to perform PM duties without outside systems. It would really help if it had Gantt chart capabilities. **What problems is Acumatica solving and how is that benefiting you?** Acumatica improves data availability, handles AR collections, strengthens inventory management, eases data reporting, and offers business events and no-code customizations. **Official Response from Ashley Spence:** > Hi Adam, Thank you for sharing your experience with our ERP solution! I am thrilled to hear that you are enjoying our robust inventory management, seamless data reporting, and the flexibility of our no-code customizations. I also deeply understand your past frustrations regarding our project management features and the need for native Gantt chart capabilities. To help you maximize your project management workflows without needing outside systems, I highly recommend checking out the V310 Construction Project Management course or the End-User Course: Accounting for Projects on the Acumatica Open University (linked below). Additionally, you can explore the Acumatica Community to learn more about our integrated tools, such as the Project Planning and Resource Management application, which brings interactive Gantt charts directly into your workspace. We appreciate your helpful feedback and look forward to supporting your continued growth! ### 24. User-Friendly Solution for Business Growth **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren B. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like how user-friendly and intuitive Acumatica is. It's simple for my employees to use, even if they are not computer savvy. Acumatica gives us clear reports and insight into the business, which helps us make informed decisions for growth. **What do you dislike about Acumatica?** There is still so much more that we need to dive into, and we are not utilizing Acumatica as much as we could. **What problems is Acumatica solving and how is that benefiting you?** Acumatica gives us clear reports and insights into the business to make growth decisions. ### 25. Customizable Yet Challenging to Implement **Rating:** 3.5/5.0 stars **Reviewed by:** Doreen B. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica for its customization capabilities, which let me tailor it to my needs. I also appreciate that it's web-based, providing flexibility and ease of access. **What do you dislike about Acumatica?** I find financial statement reporting in Acumatica problematic. It shouldn't require light SQL abilities or necessitate changes just for adding a new GL account. Also, the implementation wasn't easy. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides a single source of truth and tracks inventory, which is great for my manufacturing company's finance and accounting needs. **Official Response from Ashley Spence:** > Hi Doreen, Thank you so much for taking the time to share such a thoughtful review, and for highlighting the customization and web-based flexibility that make Acumatica work for your manufacturing business. It's wonderful to hear it's serving as a single source of truth for your finance, accounting, and inventory needs. I also hear you on the financial statement reporting and GL account challenges, and I'm sorry the implementation felt harder than it should have. The good news is that our Open University (linked below) has some free courses that can really help here: F350 Analytical Reports walks you through building and modifying financial statements with the Analytical Report Manager toolkit (no SQL required), and F050 Basic Financial Configuration covers setting up and adding GL accounts with confidence. The Financials section of our Acumatica Community (community.acumatica.com/financials-7) is also a great place to swap tips with other users who've tackled the same things. We'd love to see your experience get even better. ### 26. A simple, effective, and highly customizable ERP **Rating:** 5.0/5.0 stars **Reviewed by:** Guillaume B. | Responsable developpement, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Acumatica?** Acumatica is configured to meet specific needs, with options for additional modules as the company grows. **What do you dislike about Acumatica?** Acumatica can be difficult to master at first, with an interface that is not always intuitive and many features to assimilate. **What problems is Acumatica solving and how is that benefiting you?** Dashboards and live data help make quick decisions. **Official Response from Ashley Spence:** > Hi Guillaume, Thank you for sharing your thoughtful review of Acumatica! We are thrilled to hear that our cloud-based ERP solution provides the flexibility you need and scales with your business as you add new modules. We also appreciate your honest feedback about the initial learning curve. Adopting a comprehensive ERP solution introduces many new features to assimilate, and we understand that the interface can feel overwhelming at first. We are always working to enhance usability and simplify the experience. In the meantime, we encourage you and your team to explore our free, comprehensive training resources on the Acumatica Community Portal, which can help you master the system and maximize your investment. Thank you for being a valued part of the Acumatica community. We look forward to supporting your continued growth and success! ### 27. Essential Tool with Ease of Use, Needs Financials Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal B. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** As a treasury accountant, I find Acumatica to be a valuable tool to track cash and maintain accurate reporting. I appreciate how it allows me to access data easily and record transactions quickly. I like its ease of use and how easy it is to navigate. **What do you dislike about Acumatica?** The financials need improvement, and the initial setup was complex. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to track cash and maintain accurate reporting. It allows me to access data easily and record transactions quickly. **Official Response from Ashley Spence:** > Hi Crystal, Thank you so much for taking the time to share your experience. We are thrilled to hear that you find our ERP solution easy to navigate and that it helps you track cash, access data quickly, and maintain accurate reporting. We also hear your feedback regarding the complex initial setup and your desire for enhancements to the financial features. To help you streamline your daily workflows, we highly recommend exploring the free resources at Acumatica Open University, specifically the F100 Financial Basics course (linked below) which covers cash management configuration in great detail. Additionally, we would love for you to visit the Acumatica Community portal to share your ideas for financial improvements, as customer feedback directly shapes our future updates. We appreciate your partnership and look forward to continuing to build the future of business together! ### 28. User-Friendly, But Needs Better Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel C. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica for its user-friendly UI, which makes it easy to understand and navigate. It's intuitive to manage and go through all modules, regardless of someone's level of expertise or training. The implementation was fairly straightforward, thanks to our partner. **What do you dislike about Acumatica?** I think the reporting and dashboard could be improved in terms of visualization and data customization. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for data validation, tracking discrepancies with audit trails, and consolidating data into one place for easy monitoring. **Official Response from Ashley Spence:** > Hi Miguel, Thank you so much for sharing your experience! I know it has been a couple of months since you left this review, and I truly hope you have found some great ways to optimize your reporting since then. We are thrilled to hear that our user-friendly interface and your implementation partner made getting started with our ERP solution so straightforward for your team. It is wonderful that you are successfully using the platform to consolidate data, validate information, and track audit trails. We completely understand your thoughts on wanting better data visualization and customization for your dashboards. If you are still looking to elevate your reporting, I highly recommend checking out the Acumatica Open University (linked below). We have some fantastic free resources like the "End-User Course: Dashboard and Widget Design" and the "End-User Course: Data Retrieval and Analysis" to help you build exactly what you need. You can also explore the Acumatica Community for hands-on tips and collaborative support from other users. We appreciate your feedback, and we are always here to help you get the most out of your system! ### 29. Enhanced User Experience and Seamless Data Handling **Rating:** 4.5/5.0 stars **Reviewed by:** roshan s. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like Acumatica for its better user experience, and I find the 'Generic Inquiries' feature particularly useful because it helps me get the data I need. The initial setup of Acumatica was great, which made things easier for me and my team. **What do you dislike about Acumatica?** I think Acumatica could improve by using more reviews that rely less on AI. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps me access and manage data efficiently, improving the user experience. The 'Generic Inquiries' feature gives me data quickly. **Official Response from Ashley Spence:** > Hi Roshan! Thank you so much for sharing your experience, and for the kind words about Generic Inquiries—it's genuinely one of our favorite features too, so it's great to hear it's making a real difference for you and your team. If you ever want to get even more out of Generic Inquiries, we'd recommend checking out the S130 Data Retrieval and Analysis course on Acumatica Open University (linked below), which walks through creating and configuring generic inquiries, advanced filters, and pivot tables. The Acumatica Community is also a great place to connect with other users and pick up practical tips. Thanks again for being part of the Acumatica community—we're glad to have you with us. ### 30. Flexible and Easy-to-Use ERP with Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren L. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like Acumatica for its flexibility to handle complex and evolving business needs. The open source framing is great because it allows us to work with our third parties for seamless data integrations. Also, the initial setup was very easy. **What do you dislike about Acumatica?** I struggle with the ease of screen simplification for varied roles and teams. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides cost visibility and compliance management, along with flexibility to adapt to complex business needs and facilitates seamless data integration with third-party tools. **Official Response from Ashley Spence:** > Hi Lauren, Thank you so much for sharing your experience! We love hearing that our flexible ERP solution, easy initial setup, and seamless third-party data integrations are giving you clear cost visibility and compliance management. I completely understand that simplifying screens for varied roles and teams has been a bit of a challenge for you. To help you customize the system for your entire team, I highly recommend visiting the Acumatica Open University. You can take free online courses like "Getting Started with Acumatica ERP" and "Quick Start in Customization" (linked below) to master user interface configuration. Additionally, you can find a highly useful "Modern UI: Quick-Start Guide and Tips" post in the Acumatica Community. We are dedicated to supporting your growth and operational efficiency, so please let us know if you need help accessing any of these resources! ### 31. Smooth Transition, Powerful Distribution Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Scott W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Acumatica?** I like that Acumatica is SaaS managed, which fits well with our needs. We use the financials, accounting, and the distribution module, and I find these tools valuable for our operations. The initial setup was fairly easy with the help of a good partner. **What do you dislike about Acumatica?** Internal controls could be tighter. In order for someone to create a customer, they also get the authority to edit a customer profile. **What problems is Acumatica solving and how is that benefiting you?** Acumatica handles inventory ordering from sale to purchase to invoice. **Official Response from Ashley Spence:** > Hi Scott! Thank you for sharing your experience with us! We love hearing that our cloud-based ERP solution, along with the financials, accounting, and distribution modules, brings strong value to your daily operations. We are also very glad that your partner made the initial setup easy for your team. We appreciate your honest feedback regarding internal controls and customer profile permissions. You can actually configure highly granular access rights in the system to separate the ability to create and edit records. To learn exactly how to set this up, we highly recommend taking the free "S110 System Security" course on Acumatica Open University (linked below). This course provides step-by-step instructions for customizing user roles to fit your exact security needs. Additionally, you can jump into the Acumatica Community forums to ask specific configuration questions and share ideas with other users. We are grateful to have you in our community and look forward to supporting your continued growth! ### 32. Versatile Platform Enhancing Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Acumatica?** I like Acumatica's technology platform and the ease of access to data. End users can set up filters and customize grids, which makes it convenient. The ability to export data to Excel from almost any screen is great. I find it valuable that generic inquiries can be created and tied to dashboards on almost anything. Also, the abundance of APIs and third-party integrations is impressive. **What do you dislike about Acumatica?** I find the reporting and especially the report writer challenging. There's a lot of work involved for transferring in-process project data during the initial setup. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for project accounting, management, and procurement. It offers customizable filters, exports data to Excel easily, and integrates APIs for efficient management. ### 33. Acumatica **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Acumatica?** All the data being in the same place. I came from a system where we had to use multiple systems to run our day to day and Acumatica has given us the ability to see all the data in one place. **What do you dislike about Acumatica?** The multiple window/clicks to get through all the data. I wish that sales orders history at the item level was easier to view on the fly. I know reports/GIs can be built to view this data, but it would be so much better to see the history without doing so. **What problems is Acumatica solving and how is that benefiting you?** Scheduling price changes, we have thousands of items with 18 levels of pricing, so the ability to scchedule price changes has been amazing! ### 34. Seamless Dispatch Planning, Improvements Needed in Service Order History **Rating:** 5.0/5.0 stars **Reviewed by:** Chris G. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like the dispatch planning feature in Acumatica. It helps our service technicians complete service orders more efficiently. **What do you dislike about Acumatica?** Researching previous service orders for the history and what occurred at each appointment can be challenging. The initial setup was a little bit difficult because there's a lot of steps to each task, though understanding how to reduce those has made it easier. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for service management and it helps our service technicians complete service orders. ### 35. Efficient Financial Management with Customizable and User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Darren F. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Acumatica?** I like Acumatica for its ease of user interface. It really helps with quick production of financial statements and offers easy drilldown to supporting transactions. The ability to customize reports is really good. **What do you dislike about Acumatica?** I find understanding how joins work between data elements challenging. Also, customizing the login screen should be simplified. The initial setup was difficult because lots of data cleanup was required. **What problems is Acumatica solving and how is that benefiting you?** Acumatica allows quick production of financial statements and easy drilldown to supporting transactions. **Official Response from Ashley Spence:** > Hi Darren, Thanks so much for taking the time to share your feedback! We love hearing that our user-friendly interface, quick drilldowns, and customizable reports are helping your team produce financial statements faster. We completely understand that initial data cleanup can be a hurdle, and we appreciate your patience during the setup process. We also hear your concerns about customizing the login screen and understanding data joins. To help make reporting easier, we encourage you to explore the free Reporting and Customization courses at Acumatica Open University (linked below). You can also connect with other users, ask questions, and share tips in the Acumatica Community (https://community.acumatica.com/). We are so glad our cloud-based ERP solution is adding value to your business, and we are excited to continue supporting your growth! ### 36. Cloud Flexibility, WMS Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Nick S. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like how Acumatica is a cloud solution and can be accessed anywhere. I can log in on my phone or laptop anywhere, which is really convenient. **What do you dislike about Acumatica?** WMS needs major improvements. It doesn't even have basic modern WMS functionality like intelligent put away or being able to change a bin on the fly. **What problems is Acumatica solving and how is that benefiting you?** I find Acumatica helps with manufacturing and distribution. I like its cloud accessibility, letting me log in anywhere on my phone or laptop. **Official Response from Ashley Spence:** > Hi Nick! Thank you so much for taking the time to share your experience—we genuinely appreciate the honest feedback! It's great to hear that Acumatica's cloud accessibility is making a real difference, giving you the freedom to log in from your phone or laptop wherever you are. We hear you on the WMS side, though, and your points about intelligent putaway and on-the-fly bin changes are valid ones. If you haven't already, we'd encourage you to check out the D210 Automated Warehouse Operations course on Acumatica Open University (linked below), which covers putaway workflows and storage location management in detail. You may also find it helpful to connect with others working through similar WMS questions over at the Acumatica Community (community.acumatica.com), where the distribution forum has some great discussions on exactly these topics. We're always working to improve, and feedback like yours helps us get there. ### 37. Flexible and Efficient ERP for Manufacturing **Rating:** 4.5/5.0 stars **Reviewed by:** Dmitry M. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I really like Acumatica's flexibility and how it adds visibility to processes. The reporting and dashboards are truly valuable, helping me in manufacturing by improving efficiency. Everything works well, and I find the initial setup pretty easy to handle. I also appreciate how it integrates with other tools, such as Cad Talk and payment integrations. **What do you dislike about Acumatica?** Price. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for manufacturing; it improves efficiency. I like its flexibility and visibility into processes through reporting and dashboards. ### 38. Highly Customizable, Perfect for Distribution **Rating:** 5.0/5.0 stars **Reviewed by:** Keith R. | Application Systems Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Acumatica?** I like the customizability of Acumatica. We are able to develop custom software into our Acumatica instance to handle everything in one pane of glass. Acumatica allows our business to have one system for all ends of distribution. **What do you dislike about Acumatica?** Developer documentation of new features are not always available on release. **What problems is Acumatica solving and how is that benefiting you?** Acumatica allows our business to have one system for all ends of distribution, and we can develop custom software to handle everything in one pane of glass. ### 39. User-Friendly CRM with Potential for AI Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Simbarashe M. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I use Acumatica for day to day CRM because it's user friendly and simple to use. I also find it incredibly valuable to have the ability to track opportunities in real time for reporting, which really helps me out. The initial setup was easy since there was support available whenever I needed it. **What do you dislike about Acumatica?** I think Acumatica could use more AI in all areas, especially in CRM. **What problems is Acumatica solving and how is that benefiting you?** Acumatica lets me track opportunities in real time for reporting. **Official Response from Ashley Spence:** > Hi Simbarashe, Thank you for sharing your experience with our ERP solution! We are thrilled to hear that you find the CRM user-friendly and that real-time opportunity tracking is making your reporting easier. It is also great to know our support team helped make your initial setup a breeze. We hear your feedback about wanting more AI in the CRM, and we are constantly working to bring new capabilities to our platform. To stay updated on future AI developments and share your ideas with other users, we highly recommend joining the Acumatica AI Studio discussion forum in our Acumatica Community (linked below). In the meantime, you might also enjoy exploring the CRM Sales Operations course on Acumatica Open University to get even more value out of your system. Thank you for building the future of business with us! ### 40. User-Friendly with Room for Speed Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Acumatica?** I like Acumatica's usability and navigation. It makes things easier to find and simpler to sort out for the end user, which is really helpful in addressing issues. **What do you dislike about Acumatica?** The speed, we're hosted on-prem which is significantly slower than the SaaS platform. I also do not like Vertex tax. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica to manage inventory, sales, and invoicing efficiently. It simplifies usability and navigation, making it easier to find and fix end-user issues, which enhances productivity. **Official Response from David De Rego:** > Thank you for your review. I'm glad the configurability of the software is working well for your organization. ### 41. Highly Customizable with Robust Retail Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that I have more data to work with and appreciate the customizability of Acumatica. It allows us to dial in what we have specific needs for when it comes to different sectors of our business. **What do you dislike about Acumatica?** More focus on the retail UI would be helpful **What problems is Acumatica solving and how is that benefiting you?** Acumatica solves logistics of inventory and aligns retail and distribution needs. I like having more data to work with and its customizability, allowing us to meet specific business needs. **Official Response from Ashley Spence:** > Hi Richard, Thank you so much for sharing your experience! We are thrilled to hear that our ERP solution provides you with the rich data, robust customizability, and seamless alignment you need to connect your retail and distribution logistics. I noticed your helpful feedback regarding the retail UI. Since it has been a few months, we hope you have discovered some great ways to tailor the interface to your specific workflows! If you are still looking for ways to optimize your daily tasks, we highly recommend checking out the V200 Retail Edition or W140 Customization Projects courses on Acumatica Open University (linked below). We are always working together to build a better experience, and we encourage you to explore the Acumatica Community for even more shared knowledge, helpful tips, and collaborative resources. ### 42. Integrated, Real-Time Data with Acumatica **Rating:** 5.0/5.0 stars **Reviewed by:** Ian M. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica provides an integrated source of truth and real-time data at our fingertips. The dashboards and GIs are really useful, giving us all the information we need to run the company on a daily basis. I also appreciate the Excel download feature with Velixo. **What do you dislike about Acumatica?** I find the mobile app a little dated. **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides a single source of truth with real-time data and comprehensive dashboards, enabling us to manage daily operations efficiently. **Official Response from Ashley Spence:** > Hi Ian, Thank you so much for leaving this review. We are thrilled to hear that you love using Acumatica as your integrated source of truth. It is great that real-time data, comprehensive dashboards, Generic Inquiries, and the Velixo Excel integration are helping you run your company efficiently every single day. If you want to take your customizations even further, we highly recommend visiting Acumatica Open University (linked below). You and your team might enjoy our S160 Dashboard and Widget Design, S130 Data Retrieval and Analysis, and T400 Basic Customization of the Mobile App courses. Thank you again for being such a valued part of our community! ### 43. Easy to Use with Excellent Partner Support **Rating:** 5.0/5.0 stars **Reviewed by:** Duncan P. | Director of fulfillment Operations **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica is easy to use, especially with the help of our partner Blytheco, who handles the heavy lifting. It also helps us keep track of our orders and the information related to those orders. Even though I wasn't present for the initial setup, I've found it pretty easy to learn. **What do you dislike about Acumatica?** My dashboards take awhile to load. **What problems is Acumatica solving and how is that benefiting you?** Acumatica helps us keep track of orders and related information, making inventory and order fulfillment easier. **Official Response from Ashley Spence:** > Hi Duncan! Thank you so much for this kind review! We're thrilled to hear that Acumatica has made it easier to track your orders and manage inventory fulfillment, and it's wonderful to know that the Blytheco team has been such a great support throughout your journey. We hear you on the dashboard loading times, and we're sorry that's been a friction point. A great place to start is the "Dashboard and Widget Design" course on Acumatica Open University (linked below), which walks through best practices for building efficient, responsive dashboards. You might also find helpful tips in the System Health and Performance section of the Acumatica Community (community.acumatica.com), where other users share practical solutions to similar issues. We hope these resources help, and as always, don't hesitate to lean on your Blytheco team if you need a hand! ### 44. Live Reporting and Easy Setup Make Acumatica Shine **Rating:** 5.0/5.0 stars **Reviewed by:** Frankie J. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I really appreciate Acumatica for its live reporting, which is super helpful. I also like that transactions are quick and the software is easy to use. The layout is super easy to learn as I go, making the whole experience quite smooth. The initial setup was easy too, which was great. **What do you dislike about Acumatica?** Nothing **What problems is Acumatica solving and how is that benefiting you?** Acumatica provides super helpful live reporting and quick transactions. The layout is easy to learn as you go, making it easy to use. **Official Response from Ashley Spence:** > Hi Frankie, Thank you so much for the fantastic review! It thrills us to hear that our ERP solution helps you unlock data insights with helpful live reporting, quick transactions, and a layout that is easy to learn. We love knowing that your initial setup went smoothly and that you have absolutely zero dislikes. To help you streamline your operations even further, we encourage you to check out the free courses at Acumatica Open University. You can also join the Acumatica Community portal (linked below) to connect with peers, share knowledge, and discover new ways to maximize your success. We appreciate you building the future of business together with us! ### 45. Efficient and User-Friendly, But Lacks POS Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Alex M. | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Acumatica?** I like the ease of use and simplicity of the interface of Acumatica's ERP system. This really helps in making month-end closes more efficient and makes onboarding new team members easier. **What do you dislike about Acumatica?** I haven't found any technology partners that integrate with Acumatica for the POS system needed in our industry (senior living). **What problems is Acumatica solving and how is that benefiting you?** Acumatica simplifies reporting on multi-entity portfolios and intercompany mapping. Its user-friendly interface enhances efficiency in month-end closes and eases onboarding of new team members. **Official Response from Ashley Spence:** > Hi Alex! Thank you so much for sharing your experience with our ERP solution. We are thrilled to hear that our simple interface helps your team breeze through month-end closes, simplifies reporting for multi-entity portfolios, and makes onboarding new employees easier. We also hear your concerns about finding a suitable point of sale system for the senior living industry. We strongly encourage you to visit the Acumatica Community to connect with other senior living professionals, share ideas, and discover potential integrated solutions. Additionally, as you continue to onboard new team members, please be sure to explore the free training courses available through Acumatica Open University (linked below). We truly appreciate your feedback and look forward to continuing to support your business! ### 46. Intuitive UI, But Setup Needs Work **Rating:** 5.0/5.0 stars **Reviewed by:** Connor M. **Reviewed Date:** January 26, 2026 **What do you like best about Acumatica?** I like that Acumatica integrates multiple systems into one solution. The user interface is the best, and I find that processing documents is easy. I also appreciate the generic inquiries feature, which works well for me. **What do you dislike about Acumatica?** Email activities is not very intuitive and could use better organization and easier access directly from documents. **What problems is Acumatica solving and how is that benefiting you?** Acumatica integrates multiple systems into one solution. I find the user interface is the best, making generic inquiries and processing documents easy. **Official Response from Ashley Spence:** > Hi Connor! Thank you so much for taking the time to share your experience! It's great to hear that the user interface, document processing, and generic inquiries feature are working well for you. Those are some of our favorite things about Acumatica, too. We hear you on the email activities side of things. It can definitely take some getting used to. If you haven't already, the End-User Course: CRM Marketing Operations on Acumatica Open University (linked below) walks through managing emails and activities step by step, and we think it could make a real difference. The Acumatica Community portal (community.acumatica.com) is also a great place to connect with other users and get tips from people who've worked through similar challenges. We hope you've found some helpful solutions since posting this, and please don't hesitate to reach out if there's anything we can do to support you further! ### 47. Real-Time Insights and User-Friendly Interface Win Us Over **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. **Reviewed Date:** January 28, 2026 **What do you like best about Acumatica?** I like Acumatica for its real-time data reporting and insights, which I find really powerful. I also appreciate its user-friendly interface and how easy it is for end users to navigate. **What do you dislike about Acumatica?** The initial setup was not easy; it was a long project that took months to complete. **What problems is Acumatica solving and how is that benefiting you?** I use Acumatica for sales order management, inventory, and production, with real-time data reporting and insights. It offers a user-friendly interface, making it easy for end users. ### 48. Robust ERP with Complex Setup **Rating:** 3.0/5.0 stars **Reviewed by:** James G. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like that Acumatica has good uptime and reliability. I also use and value the Generic Inquiries the most because they provide me with insights. **What do you dislike about Acumatica?** I find the cost model that relies on VARs to license the product and for customizations complicates the relationship with the software. The initial setup was also not easy, it was very complicated and took many months. **What problems is Acumatica solving and how is that benefiting you?** Acumatica solves problems in finance, inventory, warehouse, buying, and many more areas. **Official Response from Ashley Spence:** > Hi James, Thank you for leaving a review! It is great to hear that our ERP solution delivers the reliability you need and that Generic Inquiries are providing valuable insights for your finance, inventory, and warehouse teams. We completely understand your frustration regarding the complex initial setup and the nuances of the partner licensing model. Getting a comprehensive ERP solution off the ground can definitely be challenging, and we appreciate your patience through those early months. We want to make sure you feel fully supported as you continue to use the system, so we highly recommend checking out the free training courses at Acumatica Open University (linked below). You can also connect with other users, ask questions, and share feedback directly in the Acumatica Community (https://community.acumatica.com/). We truly appreciate your business and are here to help you streamline your operations as your company grows. ### 49. Ease of Use, But Improvement Needed for Payment Exports **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie C. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like Acumatica because it puts everything all in one place, making management more streamlined. I appreciate its ease of use, which makes it easy to train new users and find the right reports quickly. The setup was easy too, as I've been told. **What do you dislike about Acumatica?** I don't like the NACHA file export for customer payments. **What problems is Acumatica solving and how is that benefiting you?** Acumatica puts everything all in one place, making it easy to train new users and find the right reports quickly. ### 50. User-Friendly with Strong Job Costing **Rating:** 4.5/5.0 stars **Reviewed by:** Michele L. **Reviewed Date:** January 27, 2026 **What do you like best about Acumatica?** I like how easy Acumatica is to use. I value features like exporting to Excel and ERP reporting, as well as duplicating GL types. I think Acumatica is a better product compared to what we were using before. **What do you dislike about Acumatica?** I need more training on the service module. My organization isn't using the service module for what it was intended. **What problems is Acumatica solving and how is that benefiting you?** Acumatica handles job costing, WIP, AP and AR invoices, and service orders for my construction company. **Official Response from Ashley Spence:** > Hi Michele! Thank you so much for taking the time to leave this review! It's genuinely great to hear that Acumatica's ease of use, Excel export, and ERP reporting capabilities have made such a difference for your construction company, and that job costing, WIP, and AP/AR invoicing are running smoothly. We completely understand the frustration around the service module, and since this review is from several months ago, we hope you've already found your footing with it. If not, Acumatica Open University (linked below) offers two free courses that may be exactly what you need: the Service Management end-user course, which walks you through processing service orders and appointments step by step, and the Service Management Extended Scenarios course, which goes deeper into more advanced workflows. You can find both at openuni.acumatica.com. The Acumatica Community at community.acumatica.com is also a fantastic place to connect with other users, ask questions, and pick up practical tips from people who've tackled similar challenges. We're glad you're part of the Acumatica family and hope these resources help your team get the most out of the platform! ## Acumatica Discussions - [I'd like to set up a separate module/support cases and portal to use as a ticketing center for an internal helpdesk for my IT Department.](https://www.g2.com/discussions/32357-i-d-like-to-set-up-a-separate-module-support-cases-and-portal-to-use-as-a-ticketing-center-for-an-internal-helpdesk-for-my-it-department) - 1 comment, 1 upvote - [Will you integrate a HR suite of services in to your workspace menu that then integrates to payroll for our world? We understand why 3rd party consultants are engaged but it can look expensive and daunting to customize for small businesses and "hope it integrates and works".](https://www.g2.com/discussions/31687-will-you-integrate-a-hr-suite-of-services-in-to-your-workspace-menu-that-then-integrates-to-payroll-for-our-world-we-understand-why-3rd-party-consultants-are-engaged-but-it-can-look-expensive-and-daunting-to-customize-for-small-businesses-and-hope-i) - 1 comment, 1 upvote - [Will you one day allow for deleting transactions after posting?](https://www.g2.com/discussions/24048-will-you-one-day-allow-for-deleting-transactions-after-posting) - 1 comment, 1 upvote - [where can I find more information and FAQs on Acumatica Cloud ERP?](https://www.g2.com/discussions/more-faqs) - 1 comment, 1 upvote - [What if I have an existing Acumatica SaaS subscription that I’d like to switch to a Private Cloud Subscription (PCS) or Private Cloud Perpetual (PCP) license?](https://www.g2.com/discussions/license-types) - 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Monitor Cash Positions - Multi-Entity / Consolidation - Payment Processing - Recognition Rules - Reconciliations - Tags / Dimensions - Payments Scheduling - Payment Batches - Payment Settlements - Payment Methods **Accounting** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Project Accounting - Fixed Assets - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Logistics and Operations** - Communication and Collaboration - Predictive Analytics - Software Systems Integration - Financial Management - Contractor Management - Project Management - Document Digitization - Supply Chain Management - Business Intelligence - Workforce Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Project-Based ERP** - Autonomous Task Execution - Decision Making **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Scheduling** - Production Schedules - Deployment - Monitoring **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Inventory & Warehouse** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Back Office** - Allocation - Asset Register - Maintenance - Organization Management - Payroll - Portfolio Mix - Purchase Orders - Requisition - Shift Scheduling - Sourcing - Status - Time & Attendance Tracking - Warranty Management **Project Management** - Project Maps - Baselining / KPIs - Project Budgeting - Workflow - Cost Tracking - Risk Analysis - Resource Management **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Warehousing** - Locations - Multi-Warehouse - Third-Party **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Front Office** - ATP - Checkout Process - Configuration Rules - Contact & Account Management - Customer Portal - Field Service Booking - Field Service Dispatch - Product & Price List Management - Product Catalog - Promotions and Discounts - Quote & Order Management - Returns / Refunds - Storefront Design Tools - Territory & Quota Management - Tickets - Visual Configuration **Sales & Marketing** - Customer Master - Order History - Credit Limits - Pricing & Discounts - Proposals **Agentic AI - Advanced Planning and Scheduling (APS)** - Adaptive Learning **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Integration** - Breadth of Partner Applications - Data Import and Export Tools - Integration APIs **HR** - Payroll - Workforce Management - Time & Attendance **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Manufacturing** - WIP - Work Orders - MRP - BOM - MPS - Shop Floor **Logistics** - Centralized Inventory Database - In Transit - Inventory Forecasting - Inventory Pricing and Costing - Inventory Reporting - Inventory Tracking / Ordering - Picking Methods - Picking Planning - Receiving - Shipping Options **Procurement** - Requisitions - Purchase Orders - Subcontractor Management - Project Procurement - Supplier Management **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Assembly** - BOM - Kitting - Disassembly **Quality Management** - Inspections - Rework - Waste - Defects **Platform** - Customization - Internationalization - Output Document Generation - Performance and Reliability - User, Role, and Access Management - Workflow Capability **Content Management** - Document Management - Collaboration - Taxonomy - Contract Creation - Subcontracts - Costs **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking **Distribution** - Picking & Packing - Shipping - Tracking **Production** - BOM - Defects - Identify Demand - Inspections - Manage Resources - MPS - MRP - Production Plans - Rework - Shop Floor - Waste - WIP **Analytics** - Earned Value - Project Optimization - ROI and Forecasting **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **HR** - Payroll - Workforce Management - Time & Attendance **HR** - Payroll - Workforce Management - Time & Attendance **Reporting & Analytics** - Custom Reporting - Dashboards - Integration **Generative AI** - AI Text Generation - AI Text Summarization **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Generative AI ** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Agentic AI - ERP Systems** - Decision Making **Agentic AI - Discrete ERP** - Cross-system Integration - Natural Language Interaction - Decision Making **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Fraud Detection **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top Acumatica Alternatives - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (945 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 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