Acumatica Reviews & Product Details

Hi There,

Thank you for sharing your experience! We are thrilled to hear that our ERP solution has provided your team with better visibility, saved you time, and made navigation easy for new users. We also truly appreciate your honest feedback regarding module pricing, integrations, system speed, and screen display issues on smaller devices.

To help streamline your integrations and optimize system speed as you grow, we encourage you to explore the free "Web Services" and "System Maintenance" courses available through Acumatica Open University (linked below). Furthermore, we would love for you to share your thoughts on the display issues in the "Product Ideas" section of the Acumatica Community Discussion Forums.

We value your partnership and are dedicated to supporting your success every step of the way.

Hi There!

Thank you for sharing your experience with us! We're so glad to hear you find Acumatica user-friendly, and that our AI capabilities are helping you create reports and graphs without always needing to lean on your support team, that's exactly the kind of efficiency we hope our ERP solution brings to your team.

We also hear you on the implementation challenges and the frustration of running into customizations you weren't expecting. That feedback matters to us, and we'd love for you to check out the Implementation learning path on Acumatica Beacon (linked below), along with our AI Learning Program, which walks through predefined AI use cases and how to get even more value out of ERP data.

If you haven't already, it might be worth a look to help smooth out some of those rough edges. Thanks again for taking the time to share your thoughts with us!

Hi Maria!

Thank you for sharing such thoughtful feedback! We're glad to hear the interface, configurability, and CRM are working well for you, and that your initial setup went smoothly.

We also hear you on the occasional freezes and delays, and we understand how that can disrupt your workflow when you're managing client payments and project information. We'd encourage you to check out the System Administration Guide on Acumatica Beacon (linked below), which offers practical tips for optimizing system performance. If you're looking to make daily navigation feel more intuitive, the Getting Started guide and Form Reference Guide are great resources too, and since you already value the CRM, the Customer Relationship Management Guide might help you unlock even more from that feature.

Thanks again for being part of the Acumatica Community!

Hi Tapiwa!

Thank you so much for taking the time to share this, and for the kind words about Acumatica's usability and all-in-one capabilities. Knowing that the platform has helped you build a true single source of truth, and cut down on the paper trail, is exactly the kind of outcome we love to hear about.

Your feedback on the AI assistant is genuinely appreciated. It is an area we are actively improving, and input like yours directly shapes our roadmap. We also hear you on regional version availability, and we understand how frustrating it can be to wait on updates. In the meantime, if you would like to get even more out of the platform, we would encourage you to explore Acumatica Open University (linked below), particularly the Getting Started with Acumatica ERP course (A150) and the Data Retrieval and Analysis course (S130), both of which are free.

The Acumatica Community is also a great space to connect with other users, share ideas, and stay up to date on what is coming next. Thanks again for being part of the community.

Hi There!

Thank you so much for taking the time to share your experience! It's great to hear that Acumatica's customization and flexibility have made a real difference for your team, and that consolidating multiple systems into one has saved you valuable time and effort. We genuinely appreciate that feedback.

As for the workflow and screen navigation concerns, that's something we take seriously, and we want to make sure you have the resources to feel confident navigating the platform. We'd encourage you to explore Beacon (linked below), Acumatica's free knowledge hub at beacon.acumatica.com, where you'll find short, workflow-focused videos, role-based training materials, and quick-reference job aids that are designed to make everyday navigation more intuitive.

The Acumatica Community at community.acumatica.com is also a great place to connect, ask questions, and learn how others are getting the most out of the platform. We hope these resources have helped since your review, and as always, we're here if there's anything we can do to support you further.

Hi Christina,

Thank you for sharing your experience! We are thrilled to hear that our ERP solution is helping you centralize your data, automate processes, and enhance your decision-making.

It is great to know that you are successfully using business events for real-time notifications and updates. We also love hearing how your team leverages dashboards to monitor line efficiency and evaluate bills of materials. Empowering you with accurate, accessible data to optimize your profitability is exactly why we designed our platform.

We also appreciate your candid feedback regarding our Warehouse Management System. We understand your frustration with needing additional software for advanced capabilities like license plating, freezing locations, and cycle counting. Because our product roadmap is deeply guided by customer input, we highly encourage you to share your ideas on our Community Portal. Your partner can also help you explore specialized applications within our extensive marketplace to further streamline your warehouse operations.

Thank you again for being a valued part of our community. We look forward to continuing to build the future of business together!

Hello Sheryl!

Thank you so much for taking the time to share your experience, and for being such a loyal Acumatica customer over the past three years! We're glad to hear the accounting module has been easy to learn.

We completely understand the frustration around limited out-of-the-box financial reports, and we hope that you've had a chance to explore some of our free resources on Acumatica Open University (linked below). Courses like F350 Analytical Reports - Advanced and S150 Report Designer are great starting points for building and customizing your own financial reports directly in Acumatica, which may reduce your reliance on third-party tools like Velixo over time.

The S130 Data Retrieval and Analysis course is also worth a look if you'd like to get more out of your data through custom inquiries and dashboards. And if you haven't already, the Acumatica Community at community.acumatica.com is a fantastic place to connect with other users, ask questions, and discover how others are solving similar reporting challenges.

We're excited about your goal to expand into other ERP solution modules, and we're here to support you every step of the way!

Hi There!

Thank you for sharing your experience! We're glad to hear that creating favorite views, using filters, and exporting data for analysis has made it easier for you to stay on top of every opportunity in your purview.

We also hear you on GI and dashboard creation feeling less intuitive, and on wanting deeper LLM and Office 365 integrations. For the former, our team recently put together an End-User Course on Data Retrieval and Analysis through Acumatica Beacon (linked below), which walks through building generic inquiries, advanced filters, pivot tables, and dashboards step by step. It might be exactly what you need to feel more confident in that area.

We're also continuing to grow our AI capabilities, so keep an eye on Beacon's AI Learning Program for what's ahead. Thanks again for the thoughtful feedback; it genuinely helps us build a better product.

Hi Jeff!

Thank you so much for sharing this! It's great to hear that Acumatica's integration capabilities have made such a real difference for your team, especially eliminating that double entry of subcontractor invoices. That kind of efficiency is exactly what we aim for.

We're sorry to hear that navigating data tables has been a challenge. If you haven't already found your footing there, we'd encourage you to check out the End-User Course: Data Retrieval and Analysis on Acumatica Open University (linked below), which walks through generic inquiries, advanced filters, pivot tables, and dashboards in a really approachable way. The S130 Data Retrieval and Analysis course is another great option if you want to go a bit deeper.

We hope these resources help, and as always, the Acumatica Community portal (community.acumatica.com) is a wonderful place to ask questions and connect with other users who may have run into the same thing. We truly appreciate your feedback, and we're glad to have you as part of the Acumatica community!

Hello thank you so much for sharing your feedback on Acumatica. Could we have someone from our product or customer success team get in touch with you to discuss your concerns on transactions shown by company?