Our team was able to set up and learn Active Campaign quickly and easily. As a small agency, I appreciated the reasonable fee structure which made this system so much more affordable than their competitors. For example, so many systems charge a fee for each user per month which made them cost-prohibitive. Our Active Campaign Plan allows up to 25 users which allows us to expand our business at an affordable cost. Also, their tagging, forms, and email templates are good quality. The system itself is a clean design, intuitive and powerful for any marketing needs. We love the AC email automations & use them for our own business and for clients' marketing services. We were able to connect our proposal software with Zapier although we were impressed with the number of native application integrations. The Calendly integration has formatting issues which we have been unable to resolve. This could be a problem with Calendly. It connects data but we need to re-enter it manually. Our team has enjoyed the in-person training they provide in nearby cities. Customer support has improved. They are more available and provide good follow up. Review collected by and hosted on G2.com.
It's the best system by far in terms of overall organization & use. I wish forms did not require CSS for full customization. I also wish we could customize dashboards a bit more & generate more customized reports but overall, we are very happy with Active Campaign and see it as a great way for our agency to grow. Review collected by and hosted on G2.com.
