--- title: Access Global Group Reviews meta_title: 'Access Global Group Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 89 reviews by the users' company size, role or industry to find out how Access Global Group works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 89 scale: '5' date_modified: '2026-08-02' parent_category: name: Ecosystem Service Providers url: https://www.g2.com/categories/ecosystem-service-providers --- # Access Global Group Reviews **Vendor:** Access Global Group **Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services) **Average Rating:** 5.0/5.0 **Total Reviews:** 89 ## About Access Global Group Unlock the potential of your Salesforce investment with the 5-Star Summit Salesforce Partner, Access Global Group, a FormativGroup company. Our curated team of Salesforce experts will utilize a customer-centric approach to provide intuitive solutions for your organization. Consulting Services Include: Salesforce Implementation Services, Salesforce Optimization Services, Salesforce Integration Services, Salesforce Managed Services, Salesforce Cloud Services, Salesforce Staffing Services, Salesforce QuickStart Programs Awarded, Trusted & Proven to Deliver Salesforce Results - Average Salesforce Consultant Experience 10+ Years - 400+ Salesforce Certifications - 500+ Salesforce Integrations - 1700+ Salesforce Projects - 120+ Staff - 5-Star Salesforce Summit Consulting Partner ## Access Global Group Pros & Cons **What users like:** - Users value the **responsive support** from Access Global Group, making their experience smooth and enjoyable. (1 reviews) - Users value the **quick response time** of Access Global Group, enhancing their communication and overall experience. (1 reviews) ## Access Global Group Reviews ### 1. They know the right questions to ask **Rating:** 5.0/5.0 stars **Reviewed by:** erik c. | Paid & Online Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2020 **Describe the project or task Access Global Group helped with:** They integrated Salesforce with a bunch of legacy platforms that were really not even designed to work together. **What do you like best about Access Global Group?** They took the time to actually define the solution rather than just shooting forward based on what we thought we wanted. They worked off of the business solution rather than just keeping with tech. **What do you dislike about Access Global Group?** As with any large projects that you are forced to define to a granular degree, things take time. The large project I worked on took time but every deadline was met on time. **Recommendations to others considering Access Global Group:** If you think you know what you want, you likely don't. Let an outside firm come in and understand what you need. It is worth it. **What problems is Access Global Group solving and how is that benefiting you?** They helped us wrangle our sales data with calls and performance and kept us from moving huge legacy platforms. ### 2. Executed on time and the process was great in implementing our custom Community **Rating:** 5.0/5.0 stars **Reviewed by:** Moore E. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2020 **Describe the project or task Access Global Group helped with:** We needed help with building a new vendor community and fix all the existing bugs we had from our past implementations or internal administration. **What do you like best about Access Global Group?** AGG team was very helpful guiding us through the project plan to build our community and they were quick in fixing the bugs in our system. **What do you dislike about Access Global Group?** We should have had a better governance around our salesforce system in the past but AGG helped us with this now. **What problems is Access Global Group solving and how is that benefiting you?** Vendor community was implemented, vendor experience is seamless and lot old bugs got fixed with really helped the team to focus on what is needed. ### 3. Very supportive Minority(MBE) Partner on our project. **Rating:** 5.0/5.0 stars **Reviewed by:** Satish G. | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **Describe the project or task Access Global Group helped with:** The project is to implement & replace bunch of exiting systems for a public sector client. System Development, Administration, Integration customization, ETL, Computer Telephony Integration(CTI) , Training and change management **What do you like best about Access Global Group?** AGG team is well organized. Resource Allocation is quick, sometimes we were assigned resources in under 24 hours. Team is very seasoned **What do you dislike about Access Global Group?** Good to to work with, will work with them again in a heartbeat. **Recommendations to others considering Access Global Group:** They are very supportive in RFP response, needless to say they played a very important role in willing the project. **What problems is Access Global Group solving and how is that benefiting you?** Agg helped us on the following: System Development Administration Integration customization ETL Computer Telephony Integration(CTI) Training and change management ### 4. AGG Team Helped us Implement Salesforce.com with Custom Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2020 **Describe the project or task Access Global Group helped with:** We hired AGG team to implement Salesforce.com system and integrate it with our Marking system real-time. **What do you like best about Access Global Group?** Team was really helpful, We are not sure about the full functionality of Salesforce but AGG team went through pretty detailed review of the features available. So we were able to define/design the system in the best possible manner. **What do you dislike about Access Global Group?** We were not sure what to expect initially since this is the 1st time for us to do a system implementation . This cause a bit of confusion initially but eventually with the help of AGG Team things were streamlined. **Recommendations to others considering Access Global Group:** Please know/define your needs/requirements before engaging Access Global team or any consultant. **What problems is Access Global Group solving and how is that benefiting you?** Implemented Salesforce.com system and integrated Marketing System realtime. Systems and our process are streamlined ### 5. This Implementation made our internal Sales, Compliance and other Processes streamlined **Rating:** 5.0/5.0 stars **Reviewed by:** Hari P. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2020 **Describe the project or task Access Global Group helped with:** Our Old CRM implementation was done right, caused lot of internal Process discrepancies. - For this project we wanted a Salesfoce.com Partner to come in to redefine our processes - Redesign the system - Guide us though System best practices - Industry Standards **What do you like best about Access Global Group?** Very knowledgeable with out industry standards and Salesforce.com Best Practices **What do you dislike about Access Global Group?** Comparing to our past implementation this implementation by Access Global Group made things so much better for us. **What problems is Access Global Group solving and how is that benefiting you?** Access Global Group help us with the following - Redefined our Processes for Sales, Compliance & other teams. - Redesigned our existing Salesforce system - Helped us follow best practice ### 6. Helped us with Quickbooks integration **Rating:** 5.0/5.0 stars **Reviewed by:** Anjaneyulu S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2020 **Describe the project or task Access Global Group helped with:** We needed help integrating our systems with Quickbooks for billing and accounting purposes. - Needed Admin help with our salesforce system - And other issues user are facing on the system from last implementation **What do you like best about Access Global Group?** Easy to work with they have teams in India & US where our teams are also based which is a huge plus for us. **What do you dislike about Access Global Group?** No dislikes til date, since we are done with the implementation using them for ongoing support. **Recommendations to others considering Access Global Group:** Access team guided & helped us realize what we needed. If you are not sure what you need they will help you. **What problems is Access Global Group solving and how is that benefiting you?** Quickbooks integration Salesforce.com Administation Troubleshooting old issues ### 7. hi **Rating:** 5.0/5.0 stars **Reviewed by:** Baxter D. | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2020 **Describe the project or task Access Global Group helped with:** Access Global Group helped us migrate to Salesforce. They were a constant source of support for all of our Salesforce needs. **What do you like best about Access Global Group?** I really appreciate the efforts they had to put in to deliver our product in the right time and in the right cost. **What do you dislike about Access Global Group?** Nothing to dislike about Access Global Team. **What problems is Access Global Group solving and how is that benefiting you?** They solved all of our issues with Salesforce and ensured we had a smooth transition. They are always willing to attend to your work, even during short notices. It meant a lot to our organization. ### 8. Computer Telephony Integration(CTI) Experts **Rating:** 5.0/5.0 stars **Reviewed by:** Kane M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **Describe the project or task Access Global Group helped with:** We have too-many disconnected systems. But as a priority we need to move the customer support team on to the same system as our Sales team. So, Sales team can see all the cases related to their Accounts. **What do you like best about Access Global Group?** Access teams expertise and communication, They are very responsive and patient throughout the process. **What do you dislike about Access Global Group?** Nothing to dislike about Access Global Group team. **What problems is Access Global Group solving and how is that benefiting you?** They implemented CTI, our CSR team is able to work inside salesforce, Process is very streamlined, Sales team was about to all the cases related to their accounts. ### 9. Successful CPQ Implementation with AGG **Rating:** 5.0/5.0 stars **Reviewed by:** Beck M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **Describe the project or task Access Global Group helped with:** We needed help implementing a quoting solution for the sales team, current solution is not user friendly, messy and zero accountability for sales guys around discounting. **What do you like best about Access Global Group?** AGG team was very helpful, guided us though the best practices, Pro & Cons around some of the design recommendations from our team. **What do you dislike about Access Global Group?** We couldn't have launched this system successfully without AGG team. **Recommendations to others considering Access Global Group:** AGG can guide you through and will help you uncover the gaps. **What problems is Access Global Group solving and how is that benefiting you?** Streamlined quoting system, Accountability around the discounting process, Approval processes and Validation Rules ### 10. A very Happy and a satisfied Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Yamini C S. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2020 **Describe the project or task Access Global Group helped with:** I highly recommend AGG, who worked as one of the partners in a project with a Giant Retail client, where I worked as a counterpart from another partner company. They helped the client to integrate their ERP systems with Salesforce. Vamsi and his team are very professional, always stick to the timelines and competent. They know their stuff. **What do you like best about Access Global Group?** Very professional and easy to work with. Implementation efficiency. **What do you dislike about Access Global Group?** Nothing that i could think of. They were cooperative with all the partners and teams involved. **What problems is Access Global Group solving and how is that benefiting you?** The client portals were digitally Streamlined ### 11. 4 weeks of Implementation - Quick & Well Organized Project **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick R. | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2020 **Describe the project or task Access Global Group helped with:** We needed help implementing Service Cloud and Pardot. **What do you like best about Access Global Group?** Good team to work with knowledgable, Very organized and patient. **What do you dislike about Access Global Group?** We love the team, nothing to dislike about AGG. **What problems is Access Global Group solving and how is that benefiting you?** Worked with AGG to implement the Service Cloud. We had it up and running in 4 weeks - amazing! It was a great experience, and I personally learned a lot about being an SFDC admin. We ran into couple issues, but made it through in the end. Thanks AGG Team! ### 12. The Best Company Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel A. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2020 **Describe the project or task Access Global Group helped with:** Customized Five9 and Salesforce with customed layout and logic. **What do you like best about Access Global Group?** Ever since Vamsi came on board, he has provided the highest quality products with even better customer service. Deliveries are often received earlier than expected, and he is quick to resolve any issues that arise. **What do you dislike about Access Global Group?** I have no dislike about anything. Working with the team is amazing. **Recommendations to others considering Access Global Group:** I recommend signing the contract asap. **What problems is Access Global Group solving and how is that benefiting you?** We are solving all Issues between both systems and business needs. The benefits I realized is how easy it was to work with a professional person and always available to help no matter the time of day. Vamsi I will recommend you to anyone. Thanks, ### 13. True Salesforce.com Experts - Help us with Salescloud & CPQ **Rating:** 5.0/5.0 stars **Reviewed by:** Vamsikrishna T. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2020 **Describe the project or task Access Global Group helped with:** We wanted to Streamline our sales process to reduce the time sent on the system by our sales team. We also couple thousand SKU's we need help in organizing and reducing which would help our sales team. **What do you like best about Access Global Group?** Their Salesforce CPQ knowledge is top notch, their process is well defined and with great communication al along the way **What do you dislike about Access Global Group?** If we had brought Access Global team on earlier , things would heave been lot smoother. **What problems is Access Global Group solving and how is that benefiting you?** Steamlined sales process Reduced and organized SKU's Defined & Built our Quoting process. ### 14. Great Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2020 **Describe the project or task Access Global Group helped with:** Vamsi and his team made it is to communicate our targeted request. Once the scope of work was set in motion communication never stopped. Access to the team when we needed it and walking us through time and cost saying initiative helps to stream line our process. **What do you like best about Access Global Group?** We knew it was in capable hands. The Team understood the work we were looking for. Helping us to better forecast a budget for the work needed. The team was quick to reply and offer up suggestions to help trouble shoot unforeseen complications that could come with the design we wanted. **What do you dislike about Access Global Group?** That we couldn't house them in our office. **What problems is Access Global Group solving and how is that benefiting you?** We were lost in the Salesforce world working with multiple developers to help build what we needed for our business to be successful. They helped to navigate and plan a build that hand check points, testing and visualization along the way ensuring we were happy with the work while we were developing the system design that best fir our needs. ### 15. Very Helpful in Replacing SAP CRM & Zen-Desk **Rating:** 5.0/5.0 stars **Reviewed by:** Bhargav T. | Sr. Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2020 **Describe the project or task Access Global Group helped with:** We determined that we needed to customize our Salesforce to really meet our needs. After evaluating several consultants we decided to engage Access Team. We are so happy we did. They are exceptional professionals! They took their time to identify our needs, plan for our conversion and training, they worked with us every step of the way to ensure our success and are still working with us in training and follow up needs. **What do you like best about Access Global Group?** - Very Knowledgable - Very responsive - Quick turn around - Honest & Trustworthy **What do you dislike about Access Global Group?** Implementation process can be better with some small changes. **What problems is Access Global Group solving and how is that benefiting you?** Our system is not ready for our current needs. The implementation made our process streamlined ### 16. We wouldn't have completed our project Successfully with out AGG **Rating:** 5.0/5.0 stars **Reviewed by:** Charan Reddy M. | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **Describe the project or task Access Global Group helped with:** The Project we needed help was with implementing a 200 user call center with Salesforce.com, Avaya & Other Systems. **What do you like best about Access Global Group?** They are experts in Computer Telephony Integration(CTI) Standard & Custom Very knowledgable in call center integrations, use cases and everything or anything around callcenters **What do you dislike about Access Global Group?** We dont have any complaints regarding AGG at this time. **What problems is Access Global Group solving and how is that benefiting you?** The problem was to setup a call center for 200 users quickly, effectively with couple of integrations to other systems. With AGG’s knowledge it was clockwork for us to get to the finish line. ### 17. Good team to work with for Salesforce.com Support **Rating:** 5.0/5.0 stars **Reviewed by:** Srinivas B. | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **Describe the project or task Access Global Group helped with:** We needed Salesforce.com Support for over 1000 users. With some clean up some the old code that was created many years ago. **What do you like best about Access Global Group?** AGG team in ready with resources both onshore & offshore during emergencies & on quick turn around projects. **What do you dislike about Access Global Group?** AGG Paperwork contract process need some steaming. Noting painful but it will help customers if it is simpler. **What problems is Access Global Group solving and how is that benefiting you?** Our HR & Contracts team whet from 50 clicks to 5 clicks. AGG support on our Salesforce.com needs really helped us to streamline and system moral going up. ### 18. Excellent Service from a the best Salesforce.com Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Anil M. | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2020 **Describe the project or task Access Global Group helped with:** Access Global Group helped us transition from Sharepoint to our new Salesforce.com Org. They did lot of homework behind the scenes and guided us though the process heavily. **What do you like best about Access Global Group?** I really like them teaching us some of the system administrative task so we can handle some of the tasks internally. **What do you dislike about Access Global Group?** Absolutely nothing to dislike about about Access Global Group team. **What problems is Access Global Group solving and how is that benefiting you?** They helped us implement our new salesforce system, trained us, guided us though the process and the change management process was a breeze. ### 19. Helped us with Data De-Duplication Project **Rating:** 5.0/5.0 stars **Reviewed by:** Narotham K. | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2020 **Describe the project or task Access Global Group helped with:** We needed help with Deduplicating over 5 Million records across our system. This causing lot of problems for our sales and Support teams. **What do you like best about Access Global Group?** Access Team is very organized, the weekly meeting were very helpful and educational for us. They trained our admins in parallel. **What do you dislike about Access Global Group?** We dont have anything to dislike. We will work with them in a heartbeat again. **What problems is Access Global Group solving and how is that benefiting you?** Access Team helped us De-Duplicate 5 million records of data. Now the sales and support were able to do their process easily. ### 20. Access Global are fast, professional, and thorough. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2020 **Describe the project or task Access Global Group helped with:** 30 + Projects with one organization. There are too many to list. The three that are most memorable are creating a complex but scalable pricing tool, helping to design and build a service cloud from scratch, and developing a complex Account query using Angular. They also assisted with day-to-day support. **What do you like best about Access Global Group?** They listen to my issues/problems and team me with the best people (Subject Matter Experts) to resolve. They don't just implement the proposed solution if there are better alternatives. **What do you dislike about Access Global Group?** I have never had a bad experience with Access Global Group **Recommendations to others considering Access Global Group:** I highly recommend using Access Global Group. Tell the the problem you are trying to solve and they will be able to help you. **What problems is Access Global Group solving and how is that benefiting you?** Previously they implemented Service Cloud (replacement for SAP CRM). The case routing, knowledge, and Entitlements turned the SLA from 100+ day average resolution to 2 days. ### 21. Customer Success Centric Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Sai P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2020 **Describe the project or task Access Global Group helped with:** We worked with Access Global on rolling out Service Cloud with new processes and custom enhancements to 800 users. Their team was very committed to the project success throughout the engagement. Their Industry expertise, subject matter expertise and customer centricity were key contributors in completing a complex project on time. We are pleased with the partnership and would recommend Access Global team for others. Thanks Team. **What do you like best about Access Global Group?** Their Industry expertise, subject matter expertise and customer centricity were key contributors in completing a complex project on time. **What do you dislike about Access Global Group?** Their offshore support rocky initially, but it turned out great once we brought it to their PM's attention. **Recommendations to others considering Access Global Group:** Great company to work with to leverage Offshore & Onshore resources. I recommend them for implementations with onshore team and Support with offshore resources. **What problems is Access Global Group solving and how is that benefiting you?** Improving Customer Support KPI's Streamline the exiting process replace couple of legacy systems with Salesforce.com ### 22. A+ for Access Global Group Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Pradeep A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2020 **Describe the project or task Access Global Group helped with:** For Our Internal Purpose, we use to use SAP CRM. And decided to replace it with Salesforce.com - Implement Sales Cloud - Migrate old Data from SAP CRM **What do you like best about Access Global Group?** - Their Process is well defined and easy to work with **What do you dislike about Access Global Group?** AGG is better to work with then most of other consulting firms we worked with. **What problems is Access Global Group solving and how is that benefiting you?** AGG successfully implemented sales cloud for our sales team, and they migrated the data from legacy system(SAP CRM) to Salesforce.com Successfully. ### 23. Implementing Salesforce.com, would have been impossible without Access Global Group on our side **Rating:** 5.0/5.0 stars **Reviewed by:** Thanveer m. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2020 **Describe the project or task Access Global Group helped with:** Before this implementation, we are operating from over 5 systems. Our process is disconnected, lot of human errors and no accountability. **What do you like best about Access Global Group?** Access Global Group team is very knowledgeable and experienced in guiding customers like us to through the unforeseen circumstances. **What do you dislike about Access Global Group?** The team is great to work with, Access Global Group is our technology partner. **What problems is Access Global Group solving and how is that benefiting you?** - Process is well defined, There is accountability, No human errors and hight visibility across the organization. ### 24. Access Global Group team is great to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Ronald C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2020 **Describe the project or task Access Global Group helped with:** We Partnered with Access Global Group team to help us consolidate couple of our legacy systems(Goldmine, Zendesk....) in to Salesforce.com. **What do you like best about Access Global Group?** Their process is well defined and helped us realize the gaps in the process. **What do you dislike about Access Global Group?** Nothing to dislike. The projects went according to the plan. **What problems is Access Global Group solving and how is that benefiting you?** Access Global Group helped us consolidate some of our older systems like Goldmine and Zendesk in to Salesforce. Their transition and change management process was stellar. ### 25. Excellent leadership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2020 **Describe the project or task Access Global Group helped with:** Access Global has helped us with getting our SFDC implementation project. We are a startup small business and Access Global has helped us kickstart our CRM process. The team is professional and knowledgeable. **What do you like best about Access Global Group?** Patient, and very thorough with their process! **What do you dislike about Access Global Group?** Nothing in particular but they could make their prices more competitive. However, the value I received for the money I paid is totally worth it. Nothing to dislike. **What problems is Access Global Group solving and how is that benefiting you?** Access Global's in-depth knowledge of Salesforce really made the difference. The team provided us with options that could improve our efficiency and sales (CPQ, open CTI, use of other SF cloud features). That's something we would love to implement in the future. ### 26. Very Knowledgable and they know our industry **Rating:** 5.0/5.0 stars **Reviewed by:** Watson L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2020 **Describe the project or task Access Global Group helped with:** We were using excel and sharepoint and Our process is very manual. Needed a system with accountability. **What do you like best about Access Global Group?** Access team guided us really well. Helped us understand where we can cut down the manual process. **What do you dislike about Access Global Group?** Access team is great to work. very helpful. **What problems is Access Global Group solving and how is that benefiting you?** Helped us cut the manual process. Most important part is the Automation for our process which helped us avoid human error. ### 27. Our Longtime Consulting partner **Rating:** 5.0/5.0 stars **Reviewed by:** Venkatesh T. | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2020 **Describe the project or task Access Global Group helped with:** Tasks assigned to Access Global Group are implementing Sales cloud, Service Cloud and lightning migration **What do you like best about Access Global Group?** While working in my current role, I Enjoyed working with Access Global Group team they are very quick to respond and made my life extremely easier **What do you dislike about Access Global Group?** Nothing to Dislike while working with Access Global **Recommendations to others considering Access Global Group:** Call them for any Salesforce needs **What problems is Access Global Group solving and how is that benefiting you?** Implemented Sales Cloud, Service Cloud and migrated 2000 users to Lightning ### 28. Awesome team focused on our solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Sai Gowtham K. | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2020 **Describe the project or task Access Global Group helped with:** Customizations to meet our internal sales, Support & Operations needs and Migrating couple of home grown systems to Salesforce. **What do you like best about Access Global Group?** AGG Team. They are knowledgeable & offered exceptional customer service. They listened Asked the right questions Project is kept on schedule Adjusted to meet our needs **What do you dislike about Access Global Group?** Hard to point any issues, because they were really helpful. **What problems is Access Global Group solving and how is that benefiting you?** Customizations to meet our internal sales, Support & Operations needs and Migrating couple of home grown systems to Salesforce. Migrated the following systems to Salesforce Sharepoint Legacy Salesforce System SAP CRM ZenDesk Others ### 29. Very Savvy Technology Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Naveen L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2020 **Describe the project or task Access Global Group helped with:** Our project is to setup up application tracking system across multiple countries **What do you like best about Access Global Group?** The design and change management process implemented for application tracking system was very impressive **What do you dislike about Access Global Group?** I wish we had AGG for our past projects as well. **Recommendations to others considering Access Global Group:** Definitely recommend Access Global team for any Salesforce.com needs. **What problems is Access Global Group solving and how is that benefiting you?** Access Global Team Created a world class application tracking system for us to use in multiple countries. ### 30. AGG Streamlined our Sales process in Salesforce.com **Rating:** 5.0/5.0 stars **Reviewed by:** Allan D. | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2020 **Describe the project or task Access Global Group helped with:** Salesforce.com Sales Cloud Implementation. **What do you like best about Access Global Group?** AGG is great to work with, They were very helpful & Guiding us through out the project regarding the best practices and what other customers in our industry are doing. **What do you dislike about Access Global Group?** Our experience with AGG was positive all the way. **What problems is Access Global Group solving and how is that benefiting you?** Implemented Sales Cloud for our North America Team. ### 31. They helped us Replace Sharepoint **Rating:** 5.0/5.0 stars **Reviewed by:** Pavan J. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2020 **Describe the project or task Access Global Group helped with:** Replace Sharepoint with Salesforce.com and all move the related processes over **What do you like best about Access Global Group?** AGG is very knowledgable about Salesforce.com and Sharepoint. and in org replacement or mergers. **What do you dislike about Access Global Group?** None based on the work they did with them till date. **Recommendations to others considering Access Global Group:** Budget expectations are better to be presented before the contracts are signed. **What problems is Access Global Group solving and how is that benefiting you?** Replace Sharepoint with Salesforce.com Share point doesn't do following: - Customized reports, - Document emailing, Web to lead ### 32. Very Helpful with our system customizations **Rating:** 5.0/5.0 stars **Reviewed by:** Avinash R C. | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2020 **Describe the project or task Access Global Group helped with:** We needed many internal vendor portal customizations. - Changes related to compliance - User experience changes **What do you like best about Access Global Group?** - Very responsive - Quick turnaround - Supportive **What do you dislike about Access Global Group?** good team to work with, Nothing to dislike yet. **Recommendations to others considering Access Global Group:** Make sure you have the requirements well defined before you engage AGG team **What problems is Access Global Group solving and how is that benefiting you?** We needed many internal vendor portal customizations. - Changes related to compliance - User experience changes ### 33. The best thing about working with Access Global... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2020 **Describe the project or task Access Global Group helped with:** AGG helped my organization completely overhaul our legacy CRM and marketing systems. They helped us build and replace a system that was over 25 years old. AGG Teams delivered over-scope and under-budget, enabling our field sales/support/marketing team to manage the tasks, priorities, and information needed to have the right conversations with the right customers. If over-customization plagues your instance of SF.com, I'd highly recommend engaging AGG to rebuild and re-energize your Salesforce.com instance. **What do you like best about Access Global Group?** Flexible, Easy to work with, they focus on the project success, leadership team is heavily involved **What do you dislike about Access Global Group?** Great team to work with, leadership team is heavily involved **Recommendations to others considering Access Global Group:** They were very help full in the discovery phase of the project, they uncovered many unknowns that we haven't even thought about. **What problems is Access Global Group solving and how is that benefiting you?** They helped us build and replace a system that was over 25 years old. ### 34. Industry Experts, Very Professional and Customer Centric **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **Describe the project or task Access Global Group helped with:** Digital Assessment and Implementation resources **What do you like best about Access Global Group?** The team is very professional and customer centric **What do you dislike about Access Global Group?** Nothing specific. I would like to use Access Global in the future. **What problems is Access Global Group solving and how is that benefiting you?** Salesforce, Digital Transformation ### 35. Used AGG for our Administrative Support & they are a good partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **Describe the project or task Access Global Group helped with:** We needed help with Administrative support and some on going projects. - Reports Dashboards - Custom Pages - Validations - Security **What do you like best about Access Global Group?** Very well defined process - Easy to work with - Knowledgable - guided us thought lot of internal system decisions **What do you dislike about Access Global Group?** No dislikes yep, we are still work with them **What problems is Access Global Group solving and how is that benefiting you?** Administrative support and on going projects - Build Reports Dashboards - Build Custom Pages - Build Validations - Build Security - Guided us thought lot of internal system decisions ### 36. Great AGG Partnership with Accounts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2020 **Describe the project or task Access Global Group helped with:** Sales Cloud - Assign permissions for agents to engage with customers Digital Engagement - Deploy web chat & SMS messaging Marketing Cloud - Manage MC Journeys and email **What do you like best about Access Global Group?** Product recommendation/upsell Mediate tensions between customer expectations & product delivery **What do you dislike about Access Global Group?** There is nothing about AGG that I would dislike. I would recommend them as a partner. **Recommendations to others considering Access Global Group:** They have experience with Sales, Service, Marketing & FSC **What problems is Access Global Group solving and how is that benefiting you?** Multiple company demands in one organization Customer growth Benefit: Stronger partnership for product upsell and use case. ### 37. Amazing Team to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2020 **Describe the project or task Access Global Group helped with:** They helped us with a Salesforce Migration project. **What do you like best about Access Global Group?** The Prime Strength of the ATS team is its commitment to customer satisfaction, Perfection and quality. **What do you dislike about Access Global Group?** People on different timezones but everything worked out fine at the end. **What problems is Access Global Group solving and how is that benefiting you?** They pointed out lots of blind spots and details which we missed in our initial scoping and am glad we hired them. Our project turned out successful with their help. ### 38. Diligent Project Delivery **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2020 **Describe the project or task Access Global Group helped with:** Access helped with implementation of Project for client portal for submission of agreements . Portal helped us in streamlining business process digitally though integration with salesforce and docusign. **What do you like best about Access Global Group?** Reliable project timelines, Implementation efficiency. **What do you dislike about Access Global Group?** Discussions around project impediments but their creative thinking helped to ease them. **What problems is Access Global Group solving and how is that benefiting you?** Digitally streamlining business process through client facing portals. ### 39. Great company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2020 **Describe the project or task Access Global Group helped with:** Implementation, suppport **What do you like best about Access Global Group?** Their team works well with us always available to assist us **What do you dislike about Access Global Group?** I have no complaints. Will continue to work with them **What problems is Access Global Group solving and how is that benefiting you?** ability to understand ## Access Global Group Discussions - [Are there any longterm/on-going support solutions for Saleforce.com](https://www.g2.com/discussions/28757-are-there-any-longterm-on-going-support-solutions-for-saleforce-com) - 3 comments - [View Access Global Group pricing details and edition comparison](https://www.g2.com/products/access-global-group/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+11%3A42%3A46+-0500&secure%5Bsession_id%5D=d5f20b27-d8b8-4d7c-9d97-1da2607ada04&secure%5Btoken%5D=af67740bb5db6faa43854d6988e9a64c5d7c14a57a2089a764255b9a0d2af4d5&format=llm_user) ## Access Global Group Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Access Global Group Alternatives - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (184 reviews) - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (367 reviews) - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) - 4.8/5.0 (208 reviews)