Subsplash Reviews & Product Details

Our new friends at Subsplash have proven themselves capable, helpful, and competitive when compared to other similar programs we've used. As administrators, we use the platform every day, and our church members consult the Church App for every need from event registration, check-in, checking our weekly announcements, and even sharing prayer requests.

The platform is generally very easy to navigate/learn, and the things that are less intuitive, their stellar customer support has been very accommodating to our questions. They are consistently updating features to make the program even more successful, and the integration process from our previous system(s) was totally a breeze - launched within 2-3 weeks, and all the major bugs worked out within a month. Our church members are particularly pleased with the functionality of the baked in Church App. Review collected by and hosted on G2.com.

Some of the customizable features are a little limited/confusing at times; even then, their support has been very helpful in either correcting our confusion or offering satisfactory alternatives until a new platform update makes our initial ideas possible. Review collected by and hosted on G2.com.

Subsplash was recommended to me as a safe platform where I can post content and not be censored. I still feel this way and since my previous review, they have made it even safer and provided a way to make content only visible to people I want to see it. Review collected by and hosted on G2.com.

Since my last review, I have to say that their customer service has improved, even though recently I had a customer service rep contact me under the guise of wanting to help me grow my platform and then pitch me their new Pulpit AI product. I felt annoyed by the sales pitch, but after looking at Pulpit AI, I did invest in it and I have seen social media growth as a result of the product. The use of my Subsplash app is stil l low and mostly no one uses it despite the hundreds of pieces of content within it. People want to use social media and not mobile apps built for churches. Review collected by and hosted on G2.com.

Our church has used Subsplash for going on a decade, and they've always been great with customer support, adding new features, providing training, and more! The product is very easy to use as well. Review collected by and hosted on G2.com.

They have several packages to choose from, but the premium version seems expensive for a non-profit. I would be nice if they offered an "a la carte" approach to be able to pick and choose the features that would work best for the organization, and not have to pay for things that we don't use. Review collected by and hosted on G2.com.

Subsplash is designed for churches. It is, hands down, the best for managing media, finances, chat groups, website, and everything you need in one location. There is simply not comparison. Review collected by and hosted on G2.com.

The only downside is just learning all the features. If you want to maximize everything, you could easily have this as your full-time job. Review collected by and hosted on G2.com.

Started out really cool. Good plans good sales pitch. Review collected by and hosted on G2.com.

Really poor customer service or support. biggest problem is getting someone to call me back when i have issues. They require an appointment be set up online. Review collected by and hosted on G2.com.

We first got Subsplash just because there was a good app option. We already had a website that we liked. Then we discovered that Subsplash had a much better website option than we were using (and we were paying a lot more!) We switched over quite painlessly and haven't looked back at all.

We love how the Events page on our site is integrated! It automatically removes past events, making me look better at web maintenance than I am. :) It also links to the events in the app, making me not have to double-enter everything. Review collected by and hosted on G2.com.

Today I was mildly inconvenienced by having to create an event twice to get it on the youth calendar and the church's main events calendar. It would be nice to copy it to the other calendar. It makes sense to have a separate youth calendar for their day to day events, but the main ones always need to be on both and that means a lot of copying and pasting to duplicate everything.

We love how the Events page on our site is integrated though! It automatically removes past events, making me look better at web maintenance than I am. :) Review collected by and hosted on G2.com.

Message video archive is pretty nice - we've been using it for about 6 years or so. I like that it can be embedded on our site and that users can search for key topics/passages, etc. Could use more functionality though - more flexible embed options.

We're also using their Mobile App tool. Some of the features on there are nice - embedding the iCal feed, and utilizing their own message archive.

Haven't gotten to preview their streaming service yet - our tech guy is setting all of that up this week. Review collected by and hosted on G2.com.

I see lots of room for improvement.

Connection to the dashboard is often very slow and the dashboard site has been down enough in the last year that it doesn't make me sure about their ability to provide consistent service. The dashboard takes a while to come up in general and it's not because our internet connection is slow. I'm not sure what that issue is.

Message video library could use more embed options for those of us who don't use SnapPages.

Mobile App could also use more options for those who don't use SP's giving or SnapPages. We should be able to build app pages vs having to move our webhosting. I'm probably just not aware of my options in this - someone, let me know if I'm thinking of any of this wrongly? I could really use some pointers.

Just launched our mobile app through SP but I am struggling with its lack of functional integrations [we use ACS Realm for giving] and although the subscription price is kinda steep, the options don't seem beefy. I'm very happy with our current website host and mobile site so SnapPages isn't really an option, but I don't want the whole app to kick users out of the app and to our mobile site vs keeping them in the app. Even if our mobile app is extraneous, I don't want it to feel like it is.

I know SP is a company that's goal is to make money, but trying to force each client to pay for all of their services so that the mobile app will be fully functional instead of allowing us to integrate services we already use seems to pigeonhole us instead of allowing SP to reach a broader client base. Is embedding our own services [pages or giving service] through integrations not acceptable because of app guidelines? I probably just don't understand but there aren't clear answers on the help site about this.

With the intense dislike of SP's back end UI that I've developed while putting the mobile app together, I'm not inclined to move our web hosting and so that makes creating a useful mobile app harder to create. I am on this site today cause I'm trying to decide if I should pay for yet another website host service [snappages] so that the app would be more viable and not so extraneous, but I still don't think we should have to adopt SP's giving tool if we already have one that's working fine - one that we cannot/will not be able to get rid of. Maybe the ability to send givers to our giving app would be nice - they could choose whether or not they open the link in the app or the mobile site as a security measure...

I like our mobile site very much and wish there was a way to create an app from that instead of doing it this way. I don't know enough about apps yet to create a workaround but from what I can tell, the only workaround there is for the SP mobile app tool is to purchase more of the SP tools and if all of those are as restrictive as the design options I've found when populating the mobile app... yeah, not leaning in that direction. Leaning more towards finding a company that can help me integrate all of our miscellaneous pieces. Review collected by and hosted on G2.com.

We use the mobile app and SnapPages for our website.

Mobile App:

- Very easy to build and maintain

- Good feature set for churches and non-profits

- Giving is very easy to setup Review collected by and hosted on G2.com.

- Intergration is really bad. You cannot easily integrate the giving with CMS or QuickBooks (account).

- No integration with email

- SEO is lacking for the website

- The Blog is almost useless, you don't have much control over things (i.e. Author cannot be changed)

- Client Service Managers change frequently

- Very hard to get support, they don't answer emails, and you have to schedule an appointment to talk with someone

- Cost is high - we are looking at going back to a WordPress website and not use SnapPages. We will keep the Mobile App. Review collected by and hosted on G2.com.

I like the mobile app the best. The team Subsplash are really friendly, helpful, and very smart. Review collected by and hosted on G2.com.

I don't like the limitations of customization in the app. For instance, I can't use the Bible tab in the 'more' section. I wish you could take advantage of all of the tools instead of having to pick and limit. Review collected by and hosted on G2.com.

The best thing I like about using Subsplash is their commitment to walking with their customers all along the way during the development of applications and websites. Review collected by and hosted on G2.com.

Their prices are a bit steep depending on your church budget restraints. Depending on what type of functionality you want from your church app, the "add-ons" can quickly "add" up. Review collected by and hosted on G2.com.