Soldo Reviews & Product Details

Our account manager is very proactive and quick to respond to our queries. She has also put forward our suggested improvements to their website/app and we have seen these changes actually implemented which makes our side of working with Soldo much easier. For example we can download pretty much any screen to excel and run multiple sites through the same login. The website is very user friendly, especially compared to their competitors. It's very instinctive how to set up new users, set up new sites, request new cards and transfer funds. Review collected by and hosted on G2.com.

It's a bit annoying how many times you have to use 2FA approve anything (e.g. logging in, transferring funds, setting up new users) as this can be quite intrusive when trying to carry out work, but then it's better to be over cautious on security than the other way around. Review collected by and hosted on G2.com.

I’m really impressed with SOLDO. First, their support is excellent. Second, the options available are great and really useful. And third, their reports are very detailed and well done. Overall, I’ve had a great experience with them and would definitely recommend them. Review collected by and hosted on G2.com.

I don’t really have any complaints about SOLDO. The only things I would mention as possible areas for improvement are that the same name or email address cannot be used for two users within the same company. Sometimes we do have a need for this, so having more flexibility in this area could be useful.

Another point is that when we need to transfer money from SOLDO to our bank account, the process can sometimes take quite a long time. It would be great if bank withdrawals could be processed faster, especially when the funds are needed urgently. Review collected by and hosted on G2.com.

The interface is very clear and the funds reach the wallets very quickly compared to other solutions that sit on the funds for hours. Our account manager is very quick to respond to queries and the the tech team has taken on board some of our ideas, especially to make it easier to down load reports or just grab the data that's on your screen. Review collected by and hosted on G2.com.

The issuing of new cards hasn't been handled very well in the past with cards going to the wrong destination. I'm not happy that we get charged to reissue an expired physical card as that's not our doing. Review collected by and hosted on G2.com.

We’ve found Soldo really easy to use. We can order new cards or cancel them immediately, top up whenever we need to, and integrate it with our accounts system. Because we’ve set up all our nominal account codes, staff can upload their receipts and code them on the go, which has made it much easier for us than using our old credit card provider. Review collected by and hosted on G2.com.

The only problem for us is we need to buy gift cards regularly and a lot of the suppliers are blocked on Soldo. Review collected by and hosted on G2.com.

Soldo lets us separate budgets between our children’s homes, and it gives me excellent oversight of how those budgets are managed. Topping up is straightforward, and moving money around is quick and easy. Review collected by and hosted on G2.com.

I haven’t come across any drawbacks so far. For what we need as a business, Soldo provides a really solid solution and fits our requirements well. Review collected by and hosted on G2.com.

I like that Soldo is so easy to use, making it quick to train employees and simple to pull off the reports I need. The ability to upload receipts easily either from files or by taking a photo is ideal for our users, especially since they have the app on their phones for use during business travel. Changing to Soldo from GPC cards was a no-brainer due to the ease of reconciling expenses. Review collected by and hosted on G2.com.

Because it is easy to use, it does have limitations as to what you can do with it. For example, we have to get approvals for additional top-ups outside of the system. It would be great if you could set up the business workflow so it could alert the budget holder to ask for permission to top up funds. There is an auto alert feature for missing details, but when we used this it would send alerts for £0 transactions which was frustrating. I also don't think it could pick up if there was a note missing which is now a requirement in our organization. We couldn't get an integration, so it is a manual process for us to extract the data and put it in our finance system. Review collected by and hosted on G2.com.

I like that Soldo is easy to use and its functions are very user-friendly and straightforward. It's also well structured, which I find appealing. The NetSuite integration is a great feature for our company, as it simplifies the process of moving costs from Soldo into our accounting system. This makes everything easier and more efficient. I also appreciate being able to personalize the expense accounts, adding different items like departments, allowing me to really tailor it to our company. The initial setup of Soldo was very easy and helpful. Review collected by and hosted on G2.com.

I find it difficult to get colleagues to input the mandatory data such as expense categories, but that feels more like a people issue rather than a Soldo issue. I also think that having some sort of user interaction that makes it easier for them to upload would be beneficial. Additionally, adding reminders for receipts and missing information would be very helpful. Review collected by and hosted on G2.com.

The platform is very user-friendly, with a variety of payment solutions that meet different needs (physical and virtual cards, expense reimbursement, recurring subscription management, etc.). The ability to customize users, cards, and wallets gives us immense flexibility. Support is fast and efficient. Review collected by and hosted on G2.com.

Virtual cards are not accepted on all technological platforms because they are identified as prepaid cards. In other competing solutions, the cards are always accepted, even though they are not credit cards either. Review collected by and hosted on G2.com.

I really appreciate Soldo for replacing our monthly cash disbursements with Soldo Cards, which saves a lot of time that we used to spend getting cash from the bank and distributing it to the houses. The bulk Transfer functionality is a game changer since it allows us to allocate funds to the cards in just a few minutes, and it also provides a clear trail of where the money is being spent. The transaction level detail is impressive, helping us ensure that spending occurs within the locality of the houses on appropriate items. The ease of transfers to the cards has significantly improved our workflow. Setting up Soldo was easy, and I got great help from Alan, who was very patient and helpful. I rate the system a 10 out of 10 for its effectiveness. Review collected by and hosted on G2.com.

The households can't see what money has been transferred into the wallet, so they sometimes ask how much has been transferred to them. Maybe that could be improved. Review collected by and hosted on G2.com.

I like being able to upload receipts and add expense comments on the go. I also appreciate the option to view full transaction details as they happen in real time. Review collected by and hosted on G2.com.

The chat box isn’t very intuitive, and it keeps sending the same message back repeatedly. Review collected by and hosted on G2.com.