Netigate Reviews & Product Details

I like the simplicity and reliability of Netigate. The platform is easy to use, and the surveys are clear and well-structured, which makes it easy to share feedback. I also find the reporting and data analysis features very helpful, as they present results in a clear and organized way. The setup of Netigate was quite easy, with user-friendly instructions and a smooth onboarding process. Overall, it saves time and makes market research more efficient. Review collected by and hosted on G2.com.

One area that could be improved is customization for individual participants, as most features are clearly designed for organizations rather than regular users. Sometimes surveys can feel a bit long, and there is limited flexibility for respondents. Additionally, it would be helpful if the platform provided more transparency for participants about survey duration and incentives. Review collected by and hosted on G2.com.

I find Netigate really easy to integrate and customize according to our needs. The top feature for me is the drag and drop creation of surveys, which makes designing them straightforward. I also appreciate the AI-powered analysis and high-end analysis for getting deep insights, especially for larger organizations needing to identify positive feedback and areas for improvement. It's also great that the product delivers feedback quickly without any hiccups in the process. Review collected by and hosted on G2.com.

The AI integration should be enhanced on a daily basis and the best features should be provided to end-users. The UI should be easy to play with. Review collected by and hosted on G2.com.

I appreciate Netigate's excellent data visualization tools. It can generate a variety of charts and graphs, including bar charts, pie charts, and line graphs, which make it simple to identify trends, patterns, and outliers at a glance. This kind of visualization allows me to quickly and easily understand the overall trends without spending hours sifting through numerical data. Review collected by and hosted on G2.com.

I find the survey logic and branching rules to be relatively basic, which is not conducive to creating dynamic questionnaires and limits the flexibility and interactivity of surveys. Review collected by and hosted on G2.com.

I appreciate how Netigate makes the entire survey process simple and user-friendly, allowing even those without deep technical knowledge to design professional surveys quickly using templates and branching logic. The platform's reporting dashboard is a standout feature, providing very clear visual insights that make it easy to understand and present findings to leadership. I value how effectively Netigate manages large response data without any slowdown and how simple it is to export detailed reports. The platform's ability to build structured surveys with multilingual support and the use of branching logic enhances the overall quality of the responses we gather. By using ready-made templates, Netigate saves us a significant amount of time, reducing the need to start every survey from scratch. The automated reports and dashboards save us time and effort, particularly when quick summaries are needed for management. Overall, Netigate has become a reliable tool for gathering insights, understanding employee and customer sentiment, and making informed, data-driven decisions. Review collected by and hosted on G2.com.

Sometimes, Netigate can feel slightly slow, especially when handling large surveys or exporting detailed reports. This affects the efficiency of using the platform. The dashboard could benefit from more customization options for charts and filters to allow more tailored presentation of insights. Integrations with third-party tools, particularly HR and CRM systems, are somewhat limited, which could be expanded to enhance functionality. The mobile interface for survey creation is not as smooth as it could be, potentially hindering mobile use. The user onboarding and tutorial experience could be simplified with more guided walkthroughs or interactive help, making it easier for new users to adopt the platform. Fast syncing between different survey versions could be improved, especially when collaborating with multiple team members. More ready-made question banks for various industries would save time. Lastly, enhancing automation features like scheduled survey triggers or automatic follow-ups would add powerful functionalities. Review collected by and hosted on G2.com.

I like that Netigate is an all-in-one platform. It consolidates Employee Experience, Customer Experience, and market research into a single tool, which has streamlined our processes and reduced vendor sprawl. The data feels more connected. Also, the initial setup was easy for me. Review collected by and hosted on G2.com.

I find the learning curve for Netigate quite steep. The interface is feature-rich but can be overwhelming for new users, and it requires training to unlock its full potential, especially in analytics. Review collected by and hosted on G2.com.

I appreciate Netigate's segmentation tools, which allow businesses to gather insights from specific customer groups or demographics. I also like that there are no challenges or difficulties with the initial setup. Review collected by and hosted on G2.com.

For users looking for deep data analysis, the platform can feel a bit basic. More sophisticated data visualization tools and reporting features would be a welcome addition. Review collected by and hosted on G2.com.

I like that the Netigate interface is intuitive, simple, and easy to use. Users can easily create and manage surveys without complex technical skills, enhancing work efficiency. The data analysis features are powerful, allowing for in-depth analysis through intuitive charts, helping me gain valuable insights and support decision-making. Its high customizability allows me to freely tailor surveys according to specific needs and brand requirements, making it very flexible. Additionally, the support for multiple languages extends the survey's reach, making it a powerful tool for multinational companies conducting global market research. Moreover, reliable customer support provides users with timely and professional assistance, ensuring the smooth completion of survey projects. Review collected by and hosted on G2.com.

Compliance Certification Expansion: Netigate needs improvement in certain industries or regions, especially regarding compliance requirements related to data security and privacy. While it may meet some general standards, there is room for enhancement in expanding more specific compliance certifications, such as HIPAA for the healthcare industry, PSD2 for the financial industry, and PDPA in the Asia-Pacific region, as well as China's "Cybersecurity Law" and "Data Security Law." Additionally, the survey logic branching feature has limitations when handling complex logic. For example, when it is necessary to determine the branching path based on a combination of answers to multiple questions, the setup process is relatively cumbersome. It is hoped that the process of setting up complex logic can be simplified, providing a more intuitive visual operation interface. Review collected by and hosted on G2.com.

The standout feature of Netigate is its user-friendly interface, making survey creation and analysis straightforward. The robust reporting tools and customizable templates are particularly helpful, streamlining the feedback collection process. Additionally, Netigate's versatility in handling various survey types contributes to its overall strengths.Netigate generally offers reliable customer service, with responsive support channels. Netigate boasts a relatively smooth implementation process, with clear documentation and user guides available. Review collected by and hosted on G2.com.

One drawback of Netigate is that some advanced features may require a steeper learning curve, potentially posing a challenge for new users. Additionally, while the platform offers solid customization options, there might be instances where users desire even more flexibility in tailoring surveys to specific needs. Review collected by and hosted on G2.com.

This is a tool for feedback that helps customer data is always updated based on their preferences and requests. This tool has a wide variety of ideal formats to be assigned and accurate to the brand, as well as something that I also like this tool is that it has statistical analysis, something that works well in planning stages and in data management processes. Review collected by and hosted on G2.com.

The tool can be well adapted to the company where it is developed, being a good solution for both medium and large companies, it also has tools for analysis and more functions, so I have no complaints or criticisms. Review collected by and hosted on G2.com.

Netigate can be used to fill survey forms and collect data for analysis Review collected by and hosted on G2.com.

Netigate has amazing features for user to fill survey but it can be given more options for the users to use. Review collected by and hosted on G2.com.