# Netigate vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user experience, with many praising its **customizability** and ease of use. Users appreciate that everything they need is available on a single platform, allowing them to create surveys without any training.
- **According to verified reviews** , Netigate is recognized for its **intuitive design** and powerful functionality. Users find it easy to create professional surveys, highlighting the platform's simplicity and the effectiveness of its reporting and data analysis features.
- **Users say** that SurveyMonkey's implementation process is notably quick and straightforward. Recent feedback emphasizes the platform's seamless integration with other software, making it a preferred choice for those who value efficiency in setting up their surveys.
- **Reviewers mention** that while Netigate offers a reliable and clear survey structure, it may not match the extensive feature set of SurveyMonkey. Users appreciate its segmentation tools but note that the overall range of question types and templates is more limited compared to SurveyMonkey.
- **G2 reviewers highlight** that SurveyMonkey's support quality is commendable, with users feeling well-supported throughout their survey creation process. The platform's AI features are also noted for enhancing efficiency and providing deeper insights.
- **According to recent user feedback** , while Netigate is praised for its simplicity, some users feel that it lacks the advanced features and customizability that SurveyMonkey offers, which can be a drawback for those looking for more complex survey capabilities.



| | Netigate | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 30 | 23,533 | 
| **Largest Market Segment** | Small-Business (37.5% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | Contact Us | Contact Us | 

---
## Top Pros & Cons

### Netigate

Pros:
- Ease of Use (6 reviews)
- Ease of Creation (4 reviews)

Cons:
- Complexity (3 reviews)
- Learning Curve (3 reviews)

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

---
## Ratings Comparison
| Rating | Netigate | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 8.8 (17 reviews) | 9.0 (20660 reviews) | 
  | **Ease of Use** | 8.8 (17 reviews) | 9.2 (20778 reviews) | 
  | **Ease of Setup** | Not enough data | 9.0 (8114 reviews) | 
  | **Ease of Admin** | Not enough data | 8.9 (7620 reviews) | 
  | **Quality of Support** | 8.5 (17 reviews) | 8.6 (14655 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.8 (6670 reviews) | 
  | **Product Direction (% positive)** | 9.3 (17 reviews) | 7.7 (20204 reviews) | 

---
## Pricing

### Netigate

#### Entry-Level Pricing

Plan: Surveys

Price: Contact Us

Description: A powerful survey solution

Key Features:
- Advanced Survey Logic
- API Integration Possibilities
- Multilingual Surveys

[Browse all 2 editions](https://www.g2.com/products/netigate/pricing)

#### Free Trial

No

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Netigate** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### User Response Methods

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Survey** | Not enough data | Not enough data | 
| **Video Snippets** | Feature Not Available | Not enough data | 
| **Video Interview** | Feature Not Available | Not enough data | 
| **Photo Submission** | Feature Not Available | Not enough data | 
| **Text/Notes** | Not enough data | Not enough data | 

#### Participant Selection

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **In-App** | Not enough data | Not enough data | 
| **In-Store** | Feature Not Available | Not enough data | 
| **On-Site** | Not enough data | Not enough data | 
| **Recruitment Pool** | Not enough data | Not enough data | 

#### Insights

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 
| **Collaboration** | Not enough data | Not enough data | 
| **Sorting** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Netigate** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Analytics

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | Not enough data | 
| **Customer Effort Score (CES)** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 

#### Customization

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Stakeholder Management** | Not enough data | Not enough data | 
| **Multilanguage Support** | Not enough data | Not enough data | 
| **Multiple Branding Support** | Not enough data | Not enough data | 
| **Vertical-specific Solutions** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Experience Management

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Netigate** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 191 |

#### Feedback Management

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.8 (150 reviews) | 
| **Segmentation** | Not enough data | 8.1 (146 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.2 (145 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (145 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (139 reviews) | 

#### Feedback Sources

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | 
| **Surveys** | Not enough data | 9.1 (169 reviews) | 
| **Social Media** | Not enough data | 7.8 (139 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (137 reviews) | 

#### Generative AI

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (131 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (82 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Netigate** | 8.4/10 | 5 |
| **SurveyMonkey** | 8.3/10 | 1692 |

#### Survey Management

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | 7.7 (5 reviews) | 9.0 (1498 reviews) | 
| **Question Types** | 7.7 (5 reviews) | 8.9 (1441 reviews) | 
| **Templates** | 7.7 (5 reviews) | 8.6 (1357 reviews) | 
| **Survey Distribution** | 8.3 (5 reviews) | 8.9 (1415 reviews) | 

#### Survey Customization

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Branching/Skip Logic** | 8.7 (5 reviews) | 8.4 (1168 reviews) | 
| **Branding** | 8.3 (5 reviews) | 8.2 (1204 reviews) | 
| **Multimedia Support** | 8.3 (5 reviews) | 8.1 (1074 reviews) | 
| **Multilingual Surveys** | 8.3 (5 reviews) | 8.1 (905 reviews) | 

#### Survey Insights

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | 9.3 (5 reviews) | 8.6 (1409 reviews) | 
| **BI Tools Integration** | 8.3 (5 reviews) | 8.0 (946 reviews) | 
| **Data Exporting** | 9.0 (5 reviews) | 8.5 (1265 reviews) | 
| **Permissions** | 8.7 (5 reviews) | 8.4 (1139 reviews) | 

#### Agentic AI - Survey

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (147 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (151 reviews) | 
| **Decision Making** | Not enough data | 8.0 (151 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Netigate** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 246 |

#### Customization

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.6 (210 reviews) | 
| **Conditional Logic** | Not enough data | 8.3 (195 reviews) | 
| **Multi-page Forms** | Not enough data | 8.7 (215 reviews) | 
| **Design** | Not enough data | 8.6 (228 reviews) | 

#### Additional Functionality

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.3 (174 reviews) | 
| **Offline Capability** | Not enough data | 7.6 (152 reviews) | 
| **Notifications** | Not enough data | 8.3 (198 reviews) | 
| **Payments** | Not enough data | 7.8 (151 reviews) | 
| **Mobile Forms** | Not enough data | 8.5 (206 reviews) | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Netigate** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Brand Design Consistency** | Not enough data | Not enough data | 
| **Survey Deployment** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Device Responsiveness** | Not enough data | Not enough data | 

#### Process Management

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Feedback Aggregation** | Not enough data | Not enough data | 
| **Trigger Alerts** | Not enough data | Not enough data | 
| **Real-Time Analysis** | Not enough data | Not enough data | 
| **Real-Time Action** | Not enough data | Not enough data | 

#### System Management

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **System Monitoring** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Netigate** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Netigate** | 8.1/10 | 7 |
| **SurveyMonkey** | N/A | N/A |

#### Platform Basics

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Performance Benchmarking** | 8.7 (5 reviews) | Not enough data | 
| **Reporting & Dashboards** | 7.8 (6 reviews) | Not enough data | 
| **Interoperability** | 8.6 (6 reviews) | Not enough data | 

#### Platform Content

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Employee Pulse Surveys** | 8.1 (6 reviews) | Not enough data | 
| **Survey Customization** | 8.1 (7 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (6 reviews) | Not enough data | 
| **Science-based templates** | 7.9 (7 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Employee Segmenting** | 7.4 (7 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (6 reviews) | Not enough data | 
| **Peer Recognition** | 8.3 (6 reviews) | Not enough data | 
| **Social Feedback Portal** | 7.2 (6 reviews) | Not enough data | 

#### Platform

| Feature | Netigate | SurveyMonkey | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Netigate (4):** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [User Research Tools](https://www.g2.com/categories/user-research), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Experience Management Software](https://www.g2.com/categories/experience-management)

**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Netigate | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 37.5% | 36.5% | 
| **Mid-Market** | 25.0% | 34.1% | 
| **Enterprise** | 37.5% | 29.4% | 

### By Industry

#### Netigate

- **Information Technology and Services:** 13.6%
- **E-Learning:** 9.1%
- **Accounting:** 4.5%
- **Architecture & Planning:** 4.5%
- **Computer Hardware:** 4.5%
- **Education Management:** 4.5%
- **Entertainment:** 4.5%
- **Facilities Services:** 4.5%
- **Government Relations:** 4.5%
- **Hospitality:** 4.5%
- **Other:** 40.9%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.1%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to Netigate

- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3014 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (468 reviews)
- [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) — 4.4/5 stars (462 reviews)
- [Leapsome](https://www.g2.com/products/leapsome/reviews) — 4.8/5 stars (2397 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (788 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1135 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Culture Amp](https://www.g2.com/products/culture-amp/reviews) — 4.5/5 stars (1568 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (750 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5113 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (992 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (468 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (206 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)

---
## Top Discussions

### Netigate

- Title: [Is there a video introducing Netigate?](https://www.g2.com/discussions/is-there-a-video-introducing-netigate) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can view our English video here: https://youtu.be/QtYUIx8kCLQ"
- Title: [Can I use for garment  industry?](https://www.g2.com/discussions/can-i-use-for-garment-industry) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [Who are some of your current customers?](https://www.g2.com/discussions/who-are-some-of-your-current-customers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We have customers that range from small to global enterprises. We cover most industries. Some of our current clients are Vodaphone, Spotify, PriceRunner,..."
- Title: [How often do you have trainings or webinars?](https://www.g2.com/discussions/how-often-do-you-have-trainings-or-webinars) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "For the full list of upcoming workshops or webinars, please see the list here:
https://success.netigate.net/academy/"
- Title: [What is the difference between an e-mail survey and a link survey?](https://www.g2.com/discussions/what-is-the-difference-between-an-e-mail-survey-and-a-link-survey) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "By selecting E-mail survey your survey is distributed as a link though e-mail. The system uses the respondent’s e-mail address to identify the individual..."

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/netigate-vs-surveymonkey)