---
title: Hightouch Reviews
meta_title: 'Hightouch Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 399 reviews by the users' company size, role or industry
  to find out how Hightouch works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 399
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Hightouch Reviews
**Vendor:** Hightouch  
**Category:** [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 399
## About Hightouch
Hightouch is the leading data and Agentic Marketing Platform for modern marketing teams. Trusted by brands like Domino’s, Autotrader, cars.com, Superhuman (formerly Grammarly), and PetSmart, Hightouch helps marketers deliver personalized experiences, optimize performance, and move faster with data and AI. With Hightouch, business users can drive revenue, grow brand awareness, and maximize ROI without relying on engineering. Hightouch’s Composable Customer Data Platform (CDP), named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, collects behavioral data, resolves identities into unified Customer 360 profiles, builds audiences, syncs to 300+ destinations (including leading ad platforms), and measures campaign impact—directly from your cloud data warehouse. On top of this foundation, Hightouch’s Agentic Marketing Platform uses your complete data and all of the context from your marketing and advertising tools to power true end-to-end lifecycle and performance marketing across paid and owned channels. Purpose-built agents help you go from analyzing campaign performance, to ideating new campaigns, to generating creative, to building segments and cross-channel journeys, to activating audiences and optimization signals back into your ad platforms and downstream tools—often in minutes instead of weeks. Hightouch is built for security, compliance, and scale. Your data stays in your environment—Hightouch never becomes a system of record—and the platform meets SOC 2 Type II, HIPAA, ISO-27001, GDPR, CCPA, and Privacy Shield standards, so even the most regulated organizations can confidently use customer data to power marketing. This approach gives global teams a single, trusted foundation for activation while preserving strong governance, clear audit trails, and regional data residency requirements.



## Hightouch Pros & Cons
**What users like:**

- Users find Hightouch to have an **intuitive UI** making data activation and syncing effortless across multiple tools. (14 reviews)
- Users value the **easy integration** of Hightouch, facilitating seamless data syncing and quick setup for various platforms. (10 reviews)
- Users commend the **easy setup** of Hightouch, enabling seamless integration and intuitive management of data environments. (8 reviews)
- Users appreciate the **effortless data synchronization** with Hightouch, enabling quick actions based on real-time information. (7 reviews)
- Users praise the **easy integrations** of Hightouch that streamline setup and enhance audience segmentation with various platforms. (7 reviews)
- Users appreciate the **fantastic customer support** from Hightouch, making setup and troubleshooting seamless and efficient. (6 reviews)
- Data Management (6 reviews)
- Users value the **seamless integrations** of Hightouch, enabling efficient data transfer with minimal engineering effort. (6 reviews)
- Setup Ease (6 reviews)
- Audience Activation (5 reviews)

**What users dislike:**

- Users find Hightouch **expensive** , especially for larger volumes, leading to concerns about affordability and cost management. (4 reviews)
- Users face **integration issues** with Hightouch, particularly in debugging HTTP connectors and safeguarding against user errors. (4 reviews)
- Users express concerns over **pricing issues** due to unexpected cost increases and lack of clear communication. (4 reviews)
- Users experience **syncing issues** with unclear error messages, complicating data transfer between platforms like Snowflake and Salesforce. (4 reviews)
- Users often experience **sync issues** with Hightouch, facing unclear error messages during data synchronization. (4 reviews)
- Data Management (3 reviews)
- Users are frustrated by the **slow performance** during larger data pulls, impacting their overall experience with Hightouch. (3 reviews)
- Bug Issues (2 reviews)
- Users find the **initial debugging and schema setup challenging** , especially when syncing data between platforms. (2 reviews)
- Integration Difficulties (2 reviews)

## Hightouch Reviews
  ### 1. Connecting to CRM pipelines

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kush P. | Data Scientist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Hightouch?**

Very intuitive to connect warehouses to CRM.

**What do you dislike about Hightouch?**

Mainly was the pricing that was what I disliked.

**What problems is Hightouch solving and how is that benefiting you?**

Connecting platform data to CRM to track clients.

  ### 2. Good product, good service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Hightouch?**

It works well. Good customer service. Good value.

**What do you dislike about Hightouch?**

The user interface is not super intuitive, but easy to learn.

**What problems is Hightouch solving and how is that benefiting you?**

Sync between systems

  ### 3. Great experience, intuitive and user friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leonel R. | Data & Analytics Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Hightouch?**

Hightouch is a very intuitive, user friendly platform that is easily connected with multiple destinations, it helps a lot on our pipeline.

**What do you dislike about Hightouch?**

There are a few controls that could be implemented for change control to help understand impact of changes from the past.

**What problems is Hightouch solving and how is that benefiting you?**

Getting data to specific objects in the destinations, it helps a lot by having recurrence and trigger decision it helps freshness of our data.

  ### 4. Easy to use, responsive team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam F. | Head of Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about Hightouch?**

I was able to get Hightouch connected to my application and Churnzero very quickly and I had my first sync running within 15 minutes.  The UX is simple, and the way the data is structured is smart.  Example:  I decided to export some of my data to a spreadsheet, and I was able to use the same query very easily but simply hooking it up to a new destination.

**What do you dislike about Hightouch?**

The pricing model is a struggle for me because the structure of my data means I will need a lot of "syncs" which will be expensive.  That said, I had at least three Hightouch team members working on me to help me figure out what we could do to make it work.

**What problems is Hightouch solving and how is that benefiting you?**

The ability to get data out of my SAAS product and into Churnzero and a spreadsheet.  This entire process was MUCH faster than I expected it to be.

  ### 5. Intuitive & well designed product, and great experience from Sales & Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maël H. | Senior Manager Analytics & Strategy, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2023

**What do you like best about Hightouch?**

The path to value from the moment we started our demo was incredibly clear: we set up 3 destinations in a matter of days (and later on another 1) and were able to create models and data feeds in minutes. I can say with confidence that all 3 of our Hightouch power users LOVE the app - we have set up message automation in slack, and built a CDP that feeds automated campaigns in intercom & our marketing software.


Our AE in Australia has been very supportive, putting us in touch with key people within High touch & sharing useful resources. 
Keep up the good work team Hightouch

**What do you dislike about Hightouch?**

Honestly, I can't really think of too many - will keep my eyes peeled but the app really does the trick. One suggestion for the team would be to perhaps do more webinars on how other customers are using the Hightouch app and ecosystem of partners. Not a deal-breaker but always good for inspiration

**What problems is Hightouch solving and how is that benefiting you?**

Hightouch allows us to push transformed, sanitised data in Snowflakes, aggregated from our many apps, and push it to where it matters : automated notifications, cases and messages to our own teams, data-driven in app messaging and outreach via email to our customers, etc.

  ### 6. The Best ETL System from DB to Systems

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gali A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2024

**What do you like best about Hightouch?**

Over the past two years, I've worked with HT and considered it one of the best third-party API solutions.
This is the one if you need API and syncing between your DB and your system!
The Suport is very good also.

**What do you dislike about Hightouch?**

They only have the option of synchronizing from DB to the system.
The reverse sync is missing.

**What problems is Hightouch solving and how is that benefiting you?**

Auto Upate date from the DB/Google Sheet  to the systems

  ### 7. Hightouch - The Ideal Reverse ETL Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Hightouch?**

* Contains the most common destinations for reverse ETL processes out of the box
* Easy to use, takes a lot of pressure off of Data Engineering teams to focus on other infrastructure issues by providing a reliable platform to quickly push data from your warehouse into other data systems
* Very helpful and flexible support team - made updates to their Redshift SSH tunnel user configuration for us to help accomodate our VPC requirements in AWS
* Far superior to competitors like Snaplogic. More intuitive to use, better support team, more friendly Customer Success and Account Management teams as well. Overall far better experience with Hightouch

**What do you dislike about Hightouch?**

Quite honestly I have not found anything specific that I don't like about Hightouch.

The only quirk we ever ran into with them was setting up the SSH tunneling to Redshift and their support team was very accomodating!

**What problems is Hightouch solving and how is that benefiting you?**

* Resolves the most common use cases for reverse ETL by providing an easy to use interface to connect data from our warehouse
* Allows our data engineering team to focus on harder problems within the organization

  ### 8. I use HT to synchronize data from a warehouse to third party and in-house applications.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hunter M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Hightouch?**

I like the way HT does error handling.  When creating a custom endpoint for a sync, like a cloud function/lambda/etc, I can define how HT will deal with exceptions.  If I surface them to HT one way, HT will automatically retry that sync (if I configure the sync to do that).  If surfaced a different way, there will just be a message associated with that record, and the sync will not be retried.  This has been helpful in a recent project where many syncs need to be constructed and tested without spamming me with nuisance sync errors.

**What do you dislike about Hightouch?**

My typical development pattern is to create a model in HT using straight SQL, build a sync, test, and later create a dbt model.  It would be nice if I could easily transition the existing sync to the new model.  But since a sync is a child of a model, I have to create a new sync.  The "Edit as JSON" button is useful for this, but it would be ideal to just swap the model without rebuilding the sync.

**What problems is Hightouch solving and how is that benefiting you?**

My company has multiple third-party and in-house applications that share data.  Reports need to be generated that inclue multiple data sources.  We have selected a data warehouse architecture, where data flows into the warehouse from all applications.  HT allows data to flow from the warehouse to individual applications (which need to share data with each other).  We could build such pipelines ourselves, but it there would be a significant development and maintenance cost.

  ### 9. The best ETL reverse

**Rating:** 4.5/5.0 stars

**Reviewed by:** Miguel Angel O. | Analytics engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Hightouch?**

With the HighTouch tool, we can enhance data by establishing data governance across the entire company. Additionally, we can save costs on hiring third-party services for data integrations, especially for Netsuite.

**What do you dislike about Hightouch?**

We believe that there is room for improvement in the range of available destination connectors. We would appreciate it if you could offer a wider selection of connectors to meet our diverse integration needs.

**What problems is Hightouch solving and how is that benefiting you?**

The issue that HighTouch is addressing is the data integration challenge involving multiple Google Sheets feeding into Netsuite. With the aid of our Snowflake tool, we can use it as the central information hub where we enrich the data that various departments are working with.

  ### 10. The tool works, and they have one of the best support experiences I have ever seen.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wade W. | Director of Information and Analytics, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about Hightouch?**

The tool itself works very well. We use it to sync data to Salesforce and Hubspot from our data warehouse, and it does that job with ease.

One of the things I have been most impressed with is the customer support experience. I don't need to use the support a lot, but it is very smooth when I do. Their support reps are available in my company slack as a connected channel. Tickets can be created directly from slack and all updates are received through that medium. I love it!

They also support a few free connectors which we didn't notice until after we signed the contract, and they were a big help or us.

**What do you dislike about Hightouch?**

Organization within the app gets a little tricky as lots of pipelines get built. I don't have great ways to name things like syncs to make them easier to organize, but tags and folders help make that manageable.

**What problems is Hightouch solving and how is that benefiting you?**

We built a lot of business logic in our data warehouse, and needed ways to share the output of that business logic with the company, specifically in Sales and Marketing. This allows us to use reverse ETL patterns to sync data to Salesforce and Hubspot

  ### 11. Excellent product, even better team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** John H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Hightouch?**

As I moved away from an all-in-one CDP solution, the integration of Hightouch was instrumental in helping us make the data warehouse become the "real" source of truth. It has allowed us to be more flexible in the data that we can send to third-party systems as well as back into our application database, which is the true operationalization of data that we needed. Even more so, when we have any form of hiccups in our distribution the team at Hightouch almost feels like they are just another department within our organization. They answer every issue, nearly immediately, and handle it like it the most important thing, even when it's a mistake on our part.

**What do you dislike about Hightouch?**

I am not a fan of writing a "non-answer" to a question, but I honestly can't think of anything that I dislike. They were amazing from the initial sales calls all the way through day-to-day usage...

**What problems is Hightouch solving and how is that benefiting you?**

The best solve has been the ability to use the warehouse more effectively. We can now be slightly less critical about how something is stored and put more emphasis on how the data is used.

  ### 12. Review of Hightouch

**Rating:** 4.0/5.0 stars

**Reviewed by:** jason S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Hightouch?**

Overall I think it's great. It's very easy to sync with Google spreadsheets, and I can connect to either my main Postgres or a Redshift cluster. It gets the job done.

**What do you dislike about Hightouch?**

Once I add some syncs and models, it's easy to forget about them over time. It might be nice to have some email digest telling the user if any of their syncs failed, or if there were any unexpected errors to look into. Thanks!

**What problems is Hightouch solving and how is that benefiting you?**

When we release a new feature, we can build several data syncs ahead of time that pull some success metrics into different sub-sheets or a Google spreadsheet. That way when the feature launches, the product team already has an auto-updating data sheet that they can use to evaluate the release and produce insights.

  ### 13. Best reverse ETL tool out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erik J. | Data and Analytics Mentor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Hightouch?**

I like how easy it is to set up - less than 20 minutes to get it integrated with Snowflake, and get our first model and syncs up and running. Hightouch also just works; I've never had an issue with any of our syncs

**What do you dislike about Hightouch?**

Not much to dislike. I guess a few more connectors available for the longer tail of our business source app usage, especially in the HR space (i.e. BambooHR, Lever). But other than that, not much to dislike.

**What problems is Hightouch solving and how is that benefiting you?**

It was a very straightforward business problem that was complicated to solve before Hightouch - I have views in our data warehouse that would be useful for our business teams in their source apps. Hightouch allows me to sync these views to Salesforce, Marketo, Netsuite, etc.

  ### 14. Pushing to salesforce made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2023

**What do you like best about Hightouch?**

Syncng to salesforce from a variety of sources without having to build the system is very efficient. This means you can standup a system to have active viable data with error handling, while you can either build out your own system, or focus on providing value.

**What do you dislike about Hightouch?**

It costs more money than building things yourself, however in the short run less money than paying someone to build you a system.

It would be nice for built-in bidirectional sync to SFDC, that would really be a gamechanger for a lot of people and directly compete with the wildly overpriced "Heroku Connect"

**What problems is Hightouch solving and how is that benefiting you?**

Easy to pull data out of Salesforce with AWS products, but pushing it back in isn't as easy or efficient, not to mention HighTouch handles the database diffing so you only push data that has changed recently.

  ### 15. Easy to use product that powers multiple data use cases for our business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benjamin D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Hightouch?**

Very intuitive UX, with constant updates that improve the user experience. Partnership with Hightouch helps us get value out of our existing data that lives in our warehouse, no need for any change to schema or strict rules. The huge variety of destinations means our data team can partner with Marketing, Operations, Growth and Finance team. It has supercharged the value we deliver for our business.

**What do you dislike about Hightouch?**

Nothing so far, experience has been great.

**What problems is Hightouch solving and how is that benefiting you?**

Helping us get value from the complex queries that live in our data warehouse. Reverse ETL to the destinations available mean we can create attributes in minutes, in any tool we want, with no engineering resources.

  ### 16. Hightouch Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Hightouch?**

How easy the UI is to use, how available customer support is via Slack, the ability to create sequences and schedules to easily automate the workflow, and all the plugins (Fivetran etc.)

**What do you dislike about Hightouch?**

To be honest there isn't anything I really dislike about Hightouch at the moment. The only thing I would like to see in the future is the ability to "copy and paste" field mappings from one sync to another.

**What problems is Hightouch solving and how is that benefiting you?**

Hightouch is used at my firm to pipe data from our data warehouse in Snowflake to our Sales CRM (Salesforce). We are able to get key datapoints into the CRM that we hadnt been able to in the past.

  ### 17. Great connector of Snowflake to Google Sheets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carsen L. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Hightouch?**

It's easy and intuitiveto connect and automate/schedule Snowflake queries to export results to google sheets. Love that you can now import more than 25k rows of data and that it's easy to toggle between syncs and models

**What do you dislike about Hightouch?**

Would be nice to have exports to excel more built out, and to be able to modify models/syncs from within a g-sheet, instead of having to go to the hightouch website

**What problems is Hightouch solving and how is that benefiting you?**

Hightouch makes it easy to get customer data from our warehouse into g-sheets to be actioned and modified there. No waiting for reports to load, you just open the g-sheet and fresh data is already there.

  ### 18. Current User of Hightouch program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luis M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Hightouch?**

I like a lot of things about hightouch. First thing I like the ease of navigating through each section. I really like the number of destinations hightouch has. Also the customer support team is also very knowledgable and very quick to respond.

**What do you dislike about Hightouch?**

I don't dislike anything about the product itself. I am only wanting a few more features which I have heard from Hightouch support team that the feature will be coming soon.

**What problems is Hightouch solving and how is that benefiting you?**

Hightouch is making super easy for me to take my data from my warehouse and send it to multiple destinations that benefit the organization I work for.

  ### 19. Data Analyst in the Sport technology sector

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cam  E. | Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Hightouch?**

It is very easy to connect models and destinations to each other. The amount of destinations is also extremely helpful in terms of how many different places you can send and port data into.

**What do you dislike about Hightouch?**

Sometimes there are random bugs within hightouch, like for example we have run into an issue where newly created DBT models are not readily available in hightouch and had to have worked with CX engineers to resolve this

**What problems is Hightouch solving and how is that benefiting you?**

Sending data into the different SaaS applications we currently use so that we can use our data wharehouse as a CDP instead of buying a very expensive end to end solution

  ### 20. Easy to use, very effective

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jack D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2023

**What do you like best about Hightouch?**

Instead of expensive and potentially complex Zapier automations, we use hightouch to solve the same problem at a fraction of both the cost, and the complexity. I quite like their service.

**What do you dislike about Hightouch?**

They operate on a destination-based model, so bringing in new sources of data is not on their roadmap. Makes sense, but would have been nice to get more connectors since their product does work well for the connectors it supports.

**What problems is Hightouch solving and how is that benefiting you?**

We have a lot of data coming in from our product databases, and organizing it in Hubspot is an important use case for us. Hightouch makes this trivial.

  ### 21. My Experience with Hightouch at Tiime

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Hightouch?**

Since I started using Hightouch, its ease of use has won me over. The ease with which we harmonized our system, connecting our business database to Salesforce, stands out. Moreover, the wide range of integration options and the responsiveness of the customer support during a minor issue have left a strong impression on me.

**What do you dislike about Hightouch?**

I would have liked a better integration with dbt for data transformation, given that Hightouch mainly focuses on reverse ETL.

**What problems is Hightouch solving and how is that benefiting you?**

Hightouch addressed our challenge of integrating and communicating between our business database and Salesforce through our Datawarehouse. This enabled us to achieve a harmonized and consistent information system. The benefits for us include ease of use, seamless integration, and a significant improvement in data consistency. Additionally, the responsiveness of the customer support has bolstered our confidence in the tool.

  ### 22. Best revers ETL tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Hightouch?**

Hightouch has a way to connect the source and destination. We wanted to collect the data from all the tools that we are using, and it's possible now with Hightouch.

**What do you dislike about Hightouch?**

There is nothing much like dislike; it is a good tool; I can't think of anything that is disliked, it works without any error and its performance is also good. so no comments about dislike

**What problems is Hightouch solving and how is that benefiting you?**

We have a use case where we wanted to pull data from different apps that we are using and send it to the warehouse, and then after doing some changes need to send it in mixpanel so that, based on the data we can generate reports and all the tools that we are supported by the hightouch so this is how it solves our problem.

  ### 23. Useful data we wouldn't have without Hightouch

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ellen S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Hightouch?**

It is very user friendly, clearly seperated into the relevant categories and easier to navigate than other tools we have used. It makes segmenting our audiences and testing much easier

**What do you dislike about Hightouch?**

I personally haven't experienced any major issues with using Hightouch, I only look forward to learning more about the platform to be able to use it to the best of my ability

**What problems is Hightouch solving and how is that benefiting you?**

As an email marketing developer, it is very useful to identifying very specific groups of customers with particular niches so that we can perform more targeted tests and see how they perform

  ### 24. Wow, that was SO EASY.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Hightouch?**

I was shocked at how easy it was to setup and use hightouch. I was dreading building this integration between Bigquery and Hubspot, but hightouch made it not just easy to setup, but super easy to iterate and add more to it as well. 

Truly, very very impressed.

**What do you dislike about Hightouch?**

Nothing too crazy yet -- did need to fight a little for perms, so maybe some explanations on why specific permission sets are required would be great, but honestly, awesome experience.

**What problems is Hightouch solving and how is that benefiting you?**

Hightouch makes it really easy for me to pull in important product/ user behavior data and surface it within my CRM so I can engage with the right customers.

  ### 25. Hightouch is a lightweight and high-performing tool that handles  99% of our reverse-ETL tasks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Hightouch?**

I love hightouch's model/sync categorization, it allows me to create re-usable models that save time.

I also love its built-in CDC capability, leads to strong performance by reducing duplicate insertion requests. As we use some extremely slow analysis tooling, this is crucial for our workflow.

**What do you dislike about Hightouch?**

While the model configuration is amazing, some of the sync configuration settings could be better. In particular, the option in the Airtable connector to create and modify the end table schema would be hugely impactful and save a ton of time going back-and-forth making sure the columns match when I update a model.

**What problems is Hightouch solving and how is that benefiting you?**

Hightouch perfectly handles all of our Reverse ETL needs, while providing a low-code way for our data ops team to adjust what data our execs and non-technical users can see.

  ### 26. Great tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Hightouch?**

The user interface and chat support are the best features. Aside from that , the tool has been instrumental in getting all our data syncing correctly to our CRM tooling. This in turn has allowed us to drive more personalised and impactful comms to our customers and prospects. But perhaps about it all is that we are no longer reliant on engineering to get simple bits of data syncing to our tools.

**What do you dislike about Hightouch?**

The error messages when syncs fail are sometimes not helpful and could be improved. Whilst support is great, it would be even better if there was coverage in EMEA.

**What problems is Hightouch solving and how is that benefiting you?**

Ability to sync large amounts of data without the need for engineering. We've been able to get more meaningful data syncing into our CRM and marketing automation tools.

  ### 27. Hightouch truly simplifies the Reverse ETL process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joshua R. | Data Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Hightouch?**

Simplifies the Reverse ETL process, especially when considering the multitude of destinations available. New features like identity resolution and personalization API is next on the roadmap.

**What do you dislike about Hightouch?**

Most destinations are available  but not everything (Crowdtwist for example). I've also built custom solutions a bit faster for API egress as the HT solution is more general purpose.

**What problems is Hightouch solving and how is that benefiting you?**

Getting data out of our Fan Data Platform quickly and efficiently. Also makes API egress templet-izable and production-izable. New features like identity resolution and personalization API is next on the roadmap.

  ### 28. The standard for reverse ETL

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yordan I. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Hightouch?**

Hightouch is just incredible. It has everything one can think of A to on connections, a simple and clean interface, excellent documentation, and advanced but easy-to-set-up alerts. My favourite feature is the dbt integration.

Combined with the incredible pricing, all that makes Hightouch de facto the standard reverse ETL solution in the modern data stack.

**What do you dislike about Hightouch?**

Honestly, I can't think of anything. Hightouch has nailed it.

**What problems is Hightouch solving and how is that benefiting you?**

We use Hightouch exclusively as a reverse ETL solution. We precalculate some critical metrics in our warehouse. Pushing those metrics to tools like Salesforce unlocks our team to see the data where it is needed instead. of using a plethora of tools. This doesn't just result in faster reaction time and unlocks proactive actions, smarter decisions, and, most importantly, trust.

  ### 29. Sync Airtable - Google Cloud Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lorena V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Hightouch?**

I used it to sync data between Airtable and Google Cloud, and it was straightforward and fast to set up. I just had to connect my sources and destinations, define my SQL model, and map my fields. Hightouch did the rest and kept my data fresh and accurate.

**What do you dislike about Hightouch?**

It needs some improvement to clarify what needs to be done and how to do it since it is a tool that aims to help people without much programming knowledge. So having more precise and more direct documentation would help a lot.

**What problems is Hightouch solving and how is that benefiting you?**

Hightouch helped me to sync the Airtable easily with the google cloud. With that, my database was constantly updated, and I could use it with various tools, such as Power BI. This optimized my time and facilitated the ETL process of my data.

  ### 30. Great & easy to onboard, great ux, very complete to connect with other tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about Hightouch?**

The ux is very neat, it's a pleasure to use it. The free plan is also very generous to start using it.

I used it to connect different services together. It was very easy to implement and connect my tools. 
Provide most of the needed tools.

**What do you dislike about Hightouch?**

Nothing so far really. Everything works as expected.

**What problems is Hightouch solving and how is that benefiting you?**

Very simply connect different tools together to centralize data and then distribute it everywhere.

  ### 31. Hightouch has a very straightforward interface — didn't run into much issue setting up my first sync

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hogan B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about Hightouch?**

The UI in Hightouch from my first impression is very easy to navigate -- I didn't need to search around much documentation to learn how to set up our account. It's great to have an intuitive set up process.

**What do you dislike about Hightouch?**

I think the error messages could be more descriptive. The one issue I had with setting up my sync was an issue on my end -- I hadn't set the proper permissions in our redshift account for the table we wanted to sync. However, the error message I was receiving in Hightouch didn't indicate that it was a permissions error we needed to fix -- the error message was more along the longs of "something went wrong".

**What problems is Hightouch solving and how is that benefiting you?**

Hightouch solves our need to sync internal data to external marketing partners. The only way we were able to do this previously was through tag managers, which is much less comprehensive than sending a full data set

  ### 32. Solved many bottlenecks without any engineering support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elly M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about Hightouch?**

We primarily use Hightouch to push new fields from our database into Iterable, which we previously needed engineering resources to do. The best part is that a business user can now easily write a SQL query to accomplish the same task. The UI is extremely intuitive to use and we haven't run into any issues yet.

**What do you dislike about Hightouch?**

The only downside we've encountered is the lack of functionality to revert a sync early on. There have been cases where we need to add a field to an existing model after syncing once. It would be nice to be able to remove the previous sync from our Iterable event stream instead of having both the original and updated fields remain on the user account.

**What problems is Hightouch solving and how is that benefiting you?**

Creating more personalized marketing campaigns for our users and identifying cohorts based on specialized fields from our database that we previously were not able to access in Iterable

  ### 33. No complaints

**Rating:** 4.0/5.0 stars

**Reviewed by:** Payton K. | Sales Development Representative, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Hightouch?**

Hightouch has been a huge unlock for my team (GTM Systems and Operations) . It allows us to sync data from snowflake to salesforce quickly and easily.

**What do you dislike about Hightouch?**

There are parts of Hightouch that are a bit confusing where documentation/help center lacks articles. For example, the insert records piece has caused some issues in our org.

**What problems is Hightouch solving and how is that benefiting you?**

Makes data more accurate in Salesforce by shortening the sync time and making it easy to troubleshoot any and all syncs.

  ### 34. Hightouch for Collectors

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mikey O. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about Hightouch?**

HT allows us to easily connect our customer database to give marketing at Collectors full access to all customer attributes for CRM.

**What do you dislike about Hightouch?**

The tool has been great so far but the pricing per destination does make it hard to scale for smaller use cases.

**What problems is Hightouch solving and how is that benefiting you?**

HT is allowing us to give marketers full access to customer data while making it available within Salesforce Marketing Cloud

  ### 35. Very good alternative por publishers to buid audiences for addressable advertishing.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jorge S. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Hightouch?**

very easy configuration. Production start-up in a very short time.
Very easy and intuitive audience creation interface. Perfect for business users.

**What do you dislike about Hightouch?**

From the publisher's point of view it has a bad integration with ad-servers.

**What problems is Hightouch solving and how is that benefiting you?**

It allows us to build our addressable advertising product. It allows the end user to quickly build the data segments that our customers demand and sell our investment at a higher CPM.

  ### 36. A Game-Changer for Data Integration!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex  C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Hightouch?**

Hightouch supports a wide range of data sources and destinations, which has been crucial for a  diverse data ecosystem.The scheduling and automation features are another highlight. I love that I can set up automated data syncs at specific intervals or trigger them based on certain events.

**What do you dislike about Hightouch?**

While Hightouch is designed to be user-friendly, more complex data integration workflows might require a steeper learning curve. Users who are not familiar with data integration concepts or have less technical expertise might find it challenging to set up intricate workflows.

**What problems is Hightouch solving and how is that benefiting you?**

Manually inputting and processing data across multiple systems can be time-consuming, error-prone, and inefficient. Hightouch automates data integration processes.

  ### 37. a

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Hightouch?**

Having worked with various data integration and synchronization tools, I must say that Hightouch stands out for its exceptional level of automation and ease of use. What I truly appreciate is the platform's ability to seamlessly connect disparate data sources with our data warehouse. The simplicity in setting up triggers and conditions for data synchronization is a game-changer.

**What do you dislike about Hightouch?**

When dealing with intricate data workflows, debugging and identifying issues could be more challenging within the Hightouch environment. More comprehensive debugging tools and detailed error messages would greatly help in streamlining the troubleshooting process.

**What problems is Hightouch solving and how is that benefiting you?**

It helps us with syncing data from salesforce and our data warehouse

  ### 38. Easy to get up and running with Hightouch for Snowflake -> Salesforce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Hightouch?**

The onboarding experience was very easy, and the chat support was great. I am familiar with Snowflake but less so Salesforce, their support team was able to answer my SFDC questions quickly and easily.

Additionally very impressed with the integrations and configurability. Having both crontab strings for scheduling as well as DBT Labs integration is exactly what I was looking for.

Also the status dashboard of jobs success/warning/errors is easy to read and helpfully informative!

Finally the pricing model works well for us. Some competitors have charges based on # of data fields which we found confusing. We picked Hightouch because pricing bests scales with our needs, and the easy-to-use product is really a nice bonus.

**What do you dislike about Hightouch?**

No major complaints. The website has a series of loading icons the first time you click through, but you don't really interact with the website that often anyways so not a big deal.

**What problems is Hightouch solving and how is that benefiting you?**

We use Hightouch to export product usage data from our Snowflake warehouse to Salesforce. It gives our sales and growth teams contextual information about how customers are using the product that makes chatting with them easier and more expedient

  ### 39. Easy Way To Move Data Quick

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Hightouch?**

Sleek UI and a intuitive interface that enables me and my team to send data over from source to destination. The alerts aare also wonderful and allows us to move quick.

**What do you dislike about Hightouch?**

It took a little long in the beginning to figure out what I need to due so I'd say onboarding could something to focus on. A guided tour and a FAQ sessions might be beneficial to have.

**What problems is Hightouch solving and how is that benefiting you?**

We use HT to move data from one database to another allowing us to build real time solutions and identify customers that might need help. Most of the data we move is machine learning based.

  ### 40. This software is very flexible and easy to implement.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Hightouch?**

The support at Hightouch is outstanding.  I'm working with a free version, but you wouldn't know it based on the level of support I've received when I have an issue!!  Outstanding!!

**What do you dislike about Hightouch?**

Nothing really.  The only issues I've had is with getting date/datetime fields in Zoho to update properly.   Turns out is was a Zoho issue, not a Hightouch problem.  And yes, they were there to help me through it.

**What problems is Hightouch solving and how is that benefiting you?**

My issue is to get data from a Snowflake data warehouse and integrate/update data fields in Zoho.  Hightouch was very easy to learn and configure with little or no training.

  ### 41. Hightouch has greatly simplified the steps required to sync data from one system to another

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alejandro G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Hightouch?**

The UI is very helpful, you can clearly see how the fields are mapped and how successfull each sync is

**What do you dislike about Hightouch?**

I'd like it to be easier to query specific values within all syncs instead of having to do it one sync at a time

**What problems is Hightouch solving and how is that benefiting you?**

Hightouch is allowing us to easily sunc data between systems in a highly visible and auditable manner.

  ### 42. Excellent RELT Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about Hightouch?**

Hightouch is an incredibly easy tool to pass data back to other platforms. I could make a query and pass data back to Salesforce in no time. They also have made it incredibly easy to work with platforms like prefect to orchestrate tasks.

**What do you dislike about Hightouch?**

I wish the error messaging was a little more straightforward. I often get errors or warnings on jobs and have to dig around to find the root cause. If they had better error messages, it would help with debugging.

**What problems is Hightouch solving and how is that benefiting you?**

We needed to get transformed data back into salesforce to use as our main CRM. We would have had to spend a lot of time figuring out how to get the data from our end state back into salesforce however, hightouch solved this quickly and cheaply.

  ### 43. Hightouch : Super data activation Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ankit M. | Assistant Category Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Hightouch?**

- Easy to use and integrate with other platforms like moengage and rudderstack
- Host of platform functionalities
- Ease of writing sql queries for sync with internal company tools

**What do you dislike about Hightouch?**

- less avenues for analysing results and data to improve performance
- low success rate for the campaigns run
- platform aesthetics can be improved for better UI and performance

**What problems is Hightouch solving and how is that benefiting you?**

Hightouch is helping to run pricing campaigns for different sets of users on the platform like new users, repeat users and Dormant users. It helps to schedule comms to multiple set of users and analyse the performance.

  ### 44. Easy Airtable to Salesforce Sync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lia E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Hightouch?**

Extremely easy to use as someone who hasn't used a tool like Hightouch before. It's really easy to leave it running in the background, and not have to think about it too much.

**What do you dislike about Hightouch?**

The first time we enabled the sync between Airtable and Salesforce, it took a while for Hightouch to find the specific table we were looking for. This wasn't a huge issue for us, but just meant setting up the sync took a bit longer than planned.

Reviewing errors is also pretty time consuming

**What problems is Hightouch solving and how is that benefiting you?**

We have a lot of information about prospects in an Airtable database, and wanted an easy way to push this into Salesforce via a 1 way sync. Hightouch has allowed us to do this at a low cost which is excellent!

  ### 45. You want to sync your Data to different Platforms? Hightouch is the best out there!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sahana B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Hightouch?**

The ease and simplicity of making connectiong between CRM and the Cloud data platform has me hooked!

**What do you dislike about Hightouch?**

There is not much to dislike about Hightouch, only have experience positives till now

**What problems is Hightouch solving and how is that benefiting you?**

The best thing is that you not need high technical skills to use Hightouch, and you dont need to be an engineer to start using Hightouch.

  ### 46. marketing and product manager

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Hightouch?**

The fact that I can send data from our internal data warehouse into hightough then into braze the toold i use for marketing purposes.

**What do you dislike about Hightouch?**

Nothing I dislike. It meets the requirements i need from it.

**What problems is Hightouch solving and how is that benefiting you?**

Data Silos: HighTouch helps businesses overcome the issue of data silos by connecting different applications and systems, allowing for the seamless transfer and synchronization of data across the organization.

Manual Data Entry and Management: HighTouch automates data integration processes, reducing the need for manual data entry and minimizing human errors. This improves data accuracy and saves time for employees who would otherwise be engaged in repetitive data management tasks.

Real-Time Data Updates: HighTouch enables real-time data updates, ensuring that information remains up-to-date across systems. This ensures consistency and improves the accuracy of reports, analytics, and decision-making.

  ### 47. No worries to sync your data

**Rating:** 5.0/5.0 stars

**Reviewed by:** John C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Hightouch?**

We are a startup that uses high-end third-party services, and Hightouch has made it easy for us to sync information between those services in an automated and easy way. These allow us to work on our Business Intelligence.

**What do you dislike about Hightouch?**

It would be great if we could upload SSL certificates when creating a connection to MySQL. IP Restrictions are significant, but sometimes we have servers that require SSL.

**What problems is Hightouch solving and how is that benefiting you?**

We need to combine information from different data sources to generate Business Intelligence reports, preferably automated. Thanks to Hightouch, we don't have to worry about this problem.

  ### 48. Great tool for sync and automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Hightouch?**

It not only helps our organization meets our need of synchronization between database and CRM tools but alos has features that complements various project like the audiences for exemple. The support is also very responsive and brings additional ideas on how we can use the tool.

**What do you dislike about Hightouch?**

Anything worth complaining; I think we might be using it a little bit more differently than others but it works fine for us

**What problems is Hightouch solving and how is that benefiting you?**

Because we have sensitive information about prospects that needs to be accessed by the sales team; we use hightouch extensively for synchronisation purposes

  ### 49. Easy to setup and use, very reliable.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about Hightouch?**

SQL models are easy to setup and use, testing is great.

**What do you dislike about Hightouch?**

Nothing that I can think of. It's been a great tool for syncing data across multiple tools/databases.

**What problems is Hightouch solving and how is that benefiting you?**

Syncing data between different tools / databases is easy.

  ### 50. Quickly & Easily Sends Data Across Systems

**Rating:** 4.5/5.0 stars

**Reviewed by:** Natalie W. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2023

**What do you like best about Hightouch?**

We have data across various databases that can be difficult to combine while in code, but can be easily done through our data warehouse. Hightouch allows me to use the flexibility of the data warehouse to send that data to any of our third party systems!

**What do you dislike about Hightouch?**

The only thing it's missing (or that I just haven't found yet, I'm a pretty new user) would be the ability to give it a webhook so that it could send data back into our application, and not just to third parties.

**What problems is Hightouch solving and how is that benefiting you?**

It allows us to combine data in interesting ways from across multiple databases. This gives us a lot more flexibility in the data that we can use to create new features for our users.

**Official Response from Gabriella Maffly:**

> Hi Natalie, thank you for your review! I wanted to reach out and let you know we do have a webhook option we'd love for you to try :)

You can find instructions on getting started in out docs: https://hightouch.com/docs/destinations/http-request#specify-webhook-endpoint

Feel free to respond here or reach out to our customer success team in the app if any other questions arise.


## Hightouch Discussions
  - [What is Hightouch used for?](https://www.g2.com/discussions/what-is-hightouch-used-for) - 1 comment

- [View Hightouch pricing details and edition comparison](https://www.g2.com/products/hightouch/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-18+13%3A29%3A24+-0500&secure%5Bsession_id%5D=35d5ac81-4edc-47ea-8b13-f26d960d3551&secure%5Btoken%5D=69d5d5966959ca5a81b2a12d6c2a6f5609cfdfe27ad4fb7f8e4248aa70f171ae&format=llm_user)
## Hightouch Integrations
  - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews)
  - [Braze](https://www.g2.com/products/braze/reviews)
  - [Databricks](https://www.g2.com/products/databricks/reviews)
  - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Iterable](https://www.g2.com/products/iterable/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews)
  - [Mixpanel](https://www.g2.com/products/mixpanel/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Sailthru by Marigold](https://www.g2.com/products/sailthru-by-marigold/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Snowflake](https://www.g2.com/products/snowflake/reviews)

## Hightouch Features
**Data Sourcing**
- Data Enrichment
- Expandability
- Content Marketing
- Multiple Devices

**Development **
- Real-Time Integration
- API Designer
- Flow Designer
- Pre-Built Connectors
- Custom Connectors
- Reusable connectors
- Multi - tenant architecture

**Development **
- Pre-built Connectors
- Custom Connectors

**Data Management**
- Data Integration
- Metadata
- Self-service
- Automated workflows

**Data Management **
- Data Modeling
- Auditing
- Observability
- Data mapping
- Reporting

**Agentic AI - Firewall Software**
- Autonomous Task Execution
- Adaptive Learning

**Agentic AI - DataOps Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Performance Optimization & Learning - AI Marketing Agents**
- Send-Time Optimization
- Autonomous A/B Testing

**Intelligence**
- Marketing Metrics
- Predictive Modeling
- Recommendation Engine

**Management **
- Monitoring & Notification
- Routing And Orchestration
- Data Mapping
- Data Transformation

**Management **
- Reporting and Analytics
- Data Mapping

**Analytics**
- Analytics capabilities
- Dasboard visualizations

**Functionality**
- Debugging
- Workflow Automations
- Notifications
- API Integrations
- Programmed trigger of data sync
- Incremental data sync
- Data audit

**Autonomous Campaign Orchestration - AI Marketing Agents **
- End-to-End Campaign Execution
- Goal-Based Campaign Planning
- Cross-Channel Orchestration
- Conversational Campaign Setup
- Real-Time Campaign Adaptation

**Security**
- Data Encryption
- Security Standards
- Communication Protocol

**Integration Options**
- ERP Systems
- Accounting Systems
- CRM and Marketing Automation Systems
- EDI

**Monitoring and Management**
- Data Observability
- Testing capabilities

**Security**
- Security Compliance
- Data Encryption

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Content Generation - AI Marketing Agents **
- Dynamic Content Optimization
- AI Copy Generation
- Personalized Content Creation

**Integration Options**
- Data Virtualization
- Managed File Transfers
- Big Data Processing
- EDI

**Cloud Deployment**
- Cloud migration capabilities

**Generative AI**
- AI Text Generation

**Audience Intelligence & Segmentation - AI Marketing Agents **
- Lookalike Audience Modeling
- Behavioral Triggering
- Predictive Audience Segmentation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Integrations & Data Connectivity - AI Marketing Agents **
- Event & Data Ingestion
- CRM & CDP Integration

## Top Hightouch Alternatives
  - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - 4.5/5.0 (556 reviews)
  - [Tealium Customer Data Hub](https://www.g2.com/products/tealium-customer-data-hub/reviews) - 4.3/5.0 (445 reviews)
  - [RudderStack](https://www.g2.com/products/rudderstack/reviews) - 4.7/5.0 (51 reviews)

