Happay Reviews & Product Details

I really like Happay’s user interface; it is exceptionally well-designed and highly efficient. The smoothness of the UI enhances my experience, making it seamless to perform tasks such as selecting airlines and checking prices. I particularly appreciate the single sign-on feature, which simplifies the approval process, allowing me to navigate different functionalities effortlessly as both a user and an approver with the use of multiple tabs. This comprehensive interface contributes to an overall positive user experience. The integration process was quite smooth, which indicates that the setup with Happay was done correctly, providing a hassle-free experience despite minor issues. Review collected by and hosted on G2.com.

I find the approval process inconvenient as it requires me to go to the portal for approvals, which involves multiple steps such as logging in and clicking, whereas I would prefer a more streamlined process like directly approving from email. Comparing it to SAP, where the workflow is more efficient, this additional step is time-consuming and inefficient. Review collected by and hosted on G2.com.

I have been using Happay for four years primarily to manage employee reimbursement claims, and I find it incredibly helpful in streamlining this process. Happay integrates seamlessly with our accounting software, which simplifies the entire reimbursement workflow from start to end. Setting it up was a smooth process, and regular tracking is one of the features I find most useful. It's efficient in providing a complete picture of employee reimbursement claims, enhancing the ease of processing. I appreciate its thorough integration capabilities with SAP, which adds to its effectiveness and efficiency. These aspects make me confidently consider repurchasing Happay in the future, as it proves to be a valuable tool in my role. Review collected by and hosted on G2.com.

I dislike the lack of regular Management Information System (MIS) reports in Happay. Without these reports, it's challenging to track how many transactions have been processed and how many have failed, leaving me without a clear overview of transaction outcomes. Review collected by and hosted on G2.com.

I appreciate that Happay enables us to provide food vouchers to our remote workers, allowing them to save on taxes for daily expenses, much like our in-office employees can. The capability to reload wallets easily and track employee expenses through the mobile app is highly useful. Employees have access to features like checking wallet balances and downloading bills for reimbursement, making the expense management process efficient. This ensures our remote workforce enjoys similar perks without added hassle. Review collected by and hosted on G2.com.

I find the mobile app to be very buggy, often requiring me to log in repeatedly, which is cumbersome. Unlike many banking apps that provide the convenience of using a four or six-digit PIN, fingerprint, or face ID, Happay lacks these streamlined login options. Additionally, the onboarding process for employees is challenging due to the KYC requirement. Employees must complete their KYC to avoid limitations on their account, but this process involves repeatedly passing notices and urging them through Slack or emails, which is tedious. The threshold amounts also pose limitations until KYC is complete, inhibiting the ease of adding money each month. It would be beneficial if Happay introduced more workflows or smooth this process out to motivate employees to complete their KYC without constant reminders from the employer. Review collected by and hosted on G2.com.

Happay is a convenient and easy-to-use tool for handling everyday finances. Its clean, intuitive interface simplifies the process of recording expenses, organizing them into categories, and monitoring spending habits over time. The dashboard delivers clear insights with charts and summaries, enabling users to stay on budget and make well-informed financial choices. Review collected by and hosted on G2.com.

At times resolutions can be faster, more precise Review collected by and hosted on G2.com.

1. Hassle-free transactions with a fully automated system in place.

2. The AI-enabled part is very useful and saves our backend team time for example amount and bank details are auto-filled from the PO or copy of the cheque attachment.

3. Outstanding serviceability, means when we register an issue it gets resolved hourly basis. Review collected by and hosted on G2.com.

One thing i dislike is adding new vendors once it has been approved, then only the maker can initiate payment. This is a waste of time if someone has to approve the vendor addition once and authorise the payment again. Well, it is also frustrating for the management to log in again and again because they prefer to do it once a day. Also, it gives rise to a delay in the vendor payment by one day for any new vendors because management may not approve 2 times a day.

Suggestion: -

You may add a feature, as other banks have an "existing vendor" or "new vendor" selection and allow the maker to select that he can initiate the transaction. And the authorizer can approve both new vendor registration as well as authorise the transaction at once. Review collected by and hosted on G2.com.

Fastest, easy to use, user friendly, easy Review collected by and hosted on G2.com.

Sometimes loading takes time , travel is very slow Review collected by and hosted on G2.com.

This product is user-friendly and simple to understand. Review collected by and hosted on G2.com.

The new customization options are a hassle for customers. Happay is not easy to adapt to these changes. Review collected by and hosted on G2.com.

Happay simplifies the process of expense reporting by automating data capture from receipts and integrating with company credit cards. This reduces the time employees spend on submitting reports and minimizes errors.

The platform provides real-time tracking of expenses, allowing businesses to monitor spending and manage budgets effectively.

Happay helps ensure compliance with company policies by enforcing rules and limits during the expense submission process. This helps in maintaining consistency and avoiding policy violations.

Happay integrates seamlessly with popular accounting software, streamlining the flow of financial data and simplifying the reconciliation process.

The mobile app allows users to manage expenses on the go, submit claims, and capture receipts instantly, enhancing convenience and accessibility. Review collected by and hosted on G2.com.

For smaller businesses or startups, the cost of using Happay's full suite of features may be a consideration, particularly if budget constraints are tight. Review collected by and hosted on G2.com.

From my experience I feel Happay has a complete system Highly customisable Review collected by and hosted on G2.com.

Service was a concern. As a HR or the end user manager i never want to rely on a system which is not giving any hope. In the last 5 years i have seen in multiple instance where my employees had many issues. System issues is common in any system but there were many occassions my employees were left alone without a support from Happay. Things are slowly coming on track. But there is Service managers were least bothered even if we escalate and seek for help. Review collected by and hosted on G2.com.

Happay excels in providing an intuitive user interface that simplifies expense management. The real-time expense tracking and seamless receipt upload process make it easy to handle reimbursements efficiently. Additionally, its integration with existing financial systems enhances workflow efficiency. Happay is frequently used for daily expense reporting and management, making it an integral part of the reimbursement process. Review collected by and hosted on G2.com.

While Happay is generally effective, the setup process can be somewhat cumbersome and may require significant configuration. Occasionally, the customer support response times can be slower than desired, which can be frustrating when dealing with urgent issues. Review collected by and hosted on G2.com.